64 clinics in Bermuda, Canada, and United States

I had a great experience at Pam. As a patient there I was paralyzed from my belly button down and the care and respect I recieved was tremendous. I left Pam with my wounds healed and ready for rehabilitation such a great team thanks Pam!!!!

If I could give no stars I would this place is absolutely horrendous. My husband is paralyzed and they leave him in his bed no attempts at physical therapy nothing to actually care for him. They did a Foley catheter because it was too inconvenient to do his straight catheter. They leave him ignored at the end of a hallway. The environment is dark and dingy. The parking is a whole other issue on its own. It takes 20/30 minutes for him to be attended to after pushing his call button. They shouldn’t be accepting patients who they aren’t equipped to care for

My father is currently residing here after a biopsy gone wrong and over a month in a coma at the ICU. After a rough experience in the ICU, this place is like a breath of fresh air. Consistent care, kind staff and a willingness and eagerness to heal. Mariana especially is one of the most amazing healthcare staff I have ever met.

1- garbage 2-filth 3- toxic 4- dangerous 5- Mistake By The Lake 6- someone is currently unresponsive but breathing in 1North mental Health unit 500 in a chair by nurses station since 5:45pm (approx) nurses didn’t intervene till 9:05pm and they were unable to wake him up barley he was mumbling and they put pills in his mouth and water idk if he swolled it but at 10:10pm he started drooling and his breathing is very shallow. The nurses threaten us to take our phones away when we ask for Patient relations info they say they will have our phone taken away. The nurses pick favourite I ask for help I’m given 10 seconds of attention and told they gotta go but they sit in some patients rooms talking for 3 hours. The Md put in orders to have my blood pressure taken every 4 hours and I’m only getting it at wake up time and bed time and my blood pressure while resting is approx 175/105 resting heart rate roughly 109. Map-114.there’s so much more to this I’m not even gonna start about my mom getting punched in the head twice 80 hours after major brain surgery when she was transferred from the General… 7south 100 manager Jennifer would not co-operate with police! DO BETTER

I was delighted with the treatment I got at Joe Brant last Wednesday, the 18th of October. I arrived around 4PM with a finger I had cut off (I had it with me) and one that was basically dangling. It was a table saw accident. I was greeted immediately and directed to the waiting room. I did have to ask if they should put my finger on ice with the hopes it could be reattached. That was done. The triage nurse was great (sorry, I didn’t get her name) and the person who wrapped my hand the first time equally as great. I eventually got to the back (it was a busy time) and Dr. Terry Hatch came in and assessed my fingers. He told me exactly what was happening and what was going to happen. And then set the wheels in motion. I was re bandaged, sent for X rays given tetanus shots, and then Dr. Hatch came back in and began to work on shaving the bone etc and stitching up my fingers. It was decided that the one would not be reattached, but the other one was to be repaired. I felt very well looked after by the main nurse assigned to me, Dr. Hatch and pretty much everyone else. Dr. Hatch was calm, professional, pleasant and excelled at what he did. All my questions were answered simply and calmly, no matter how silly they may have been. I had some prescriptions for pain and antibiotics, and a referral for an appointment for a plastic surgeon (follow up) before I left. I can’t say enough about Dr. Hatch and the nursing team in Emergency. Thank you so much for what you do, and the way you do it. David

Had the greatest if you can say at the ER today. Great people, hard working. Taking care of the sick. Me included. Nurses were awesome, triage fast and friendly. Finally ER, Dr MacDonald great knowledgeable, patient and offer a solution. A referral. Something I couldn't get from my GP who I've known for 20+yrs. Thank you Joe Brant Hospital

Terrible service. Fetus Ultrasound was half an hour later than my initial appointment. The technician was not considerable or very respectful. Sounded like she would rather order me than asked to do certain movements or change positions, she was also hurting me during the procedure pushing on the stomach too intensely.

I would like to appreciate the help we got from Reynelle and Janelle during the birth process on Sept 12th evening to night . My wife was in lot of pain and it was getting harder to deal with the situation . As soon as we got these two professionals, it became easier . Reynelle was experienced Nurse and she observed my wife and discuss with the doctor what should be the next steps in order to help my wife. She was quick decision maker . Her student was excellent help as well. I could not tell that it was her first time to see delivery. She was so helpful. I would like to thank both of them for the help they did . They definately made difference and I wish them all the best for future. Keep up the great work.

More that 8 hours of waiting felling terrible. The worst experience 8n my life going to a hospital. Come on Canada you can't do better the people deserve good hospitals and reasonable waiting time .

Worst emergency room I’ve been to. It’s been 3 hours since anyone said anything to my husband and that was only to draw more blood. Nurse was exceptionally rude and dismissive. It’s 11:45 pm and we got here at 6 pm. They aren’t telling anyone a thing! I will not recommend this emergency room ever.

If I could give this hospital a 0 I would. The nursing care here on the 4th floor so far has been awful for my daughter. Just basic care and concern for patients would be appreciated. Hoping the night crew is better. The nurses are all out at the desk laughing it up and sharing their phone pics. No that I care about that but shouldn’t the patients come first? I’m afraid to leave my adult daughter here and go home because I’m not sure they will even check on her. Seriously. There are 2 people in this room. The patient next to my daughter hasn’t moved in the 3 hours we’ve been in here and no one has checked on her either. I asked for a pillow multiple times and they keep saying they’ll bring it but no one does. It’s not like I’m asking for an extra pillow. She has NO pillow. She needs her arm(that she had surgery on) elevated and I used a blanket. Really? I had to put a blanket behind her head. Thank goodness there are plenty of those on this desk by her bed. A stack of probably 8 blankets for some reason. Very disappointed Cleveland Clinic.

This is the absolute worst hospital in Cleveland this place beats out Marymount for the worst! I brought my 85 year old father here with chest pains at 11:30 am and at 6:30 pm we were STILL WAITING! No one came out to give us updates and when we went to the window to ask questions it was like nobody could understand the words that were coming out of my mouth! I'm pretty should I wasn't speaking in tongues but nevertheless we got no answers. UNLESS YOU ARE BLEEDING OUT I WOULD DEFINITELY SAY DON'T GO TO EITHER 1 OF THESE HOSPITALS! THANK GOD MY HEALTH CARE TAKES ME TO UH WHERE I HAVE NEVER EXPERIENCED NOTHING LIKE THIS!

A friend of mine recomended PAM hospital for my son who was in ICU for a week and needed an additional treatment and monitoring of his condition. From his admittion to his discharge, our experience at PAM was excellent. Staff members are professional, kind and caring. It was easy to obtain info and speak with my son's doctors, nurces and case workers. Everybody showed a great deal of concern for the well being of my son, and we both felt that he was safe and in good hands there. Everyone, without exception, was helpful and treated us with understanding, compassion and respect. In addition, my son's room was always clean and sanitised. Thank you all for your hard work and dedication to your profession, patients and their families.

I was in a coma and on a ventilator due to Covid at Sarasota Memorial last year from January 2022 until the end of March. I was transferred to PAM, where I woke up and recovered for about a month. I felt very blessed to have those on the staff there taking care of me during that life-changing event. I have gone from deaths door and not being able to talk or walk to being fully functional and back at work for over a year now. Thanks again for doing a great job!

This is one of the worst Hospitals my husband was in. You page for someone to help you they don't come for hours. My husband was confined to bed after having a stroke. He ended up with a huge bed sore. They would come in to debrief it and not give hm any pain Medicine. My Husband did NOT have a DNR. One Dr would come visit him when no one was in the room and tell he should have a DNR. He kept saying to him He would not want to live. Two weeks later my husband decided he wanted to die and he Chose to stop Dialysis and was gone two days later. I tried to get him out of that hospital they would not do it. If you value your life or the life of people you love don't take them here.

My brother was in this hospital because he had appendicitis and had to get surgery and He said the nurse was nice! I think this place is really nice because it's clean and Its nice looking, I know that because I was there to visit him in the hospital. I also want to thank you for saving my Brother before more consequences happened to him and that he could've died.. but thank God this hospital was there! Once again, thank you for saving him🙏🤍 Also I definitely Recommend this place if you want nice doctors and want to feel less anxious and comfortable here.👍

I used to like this hospital, but every year it gets worse. The ambulance is very slow, you never know how long you will have to wait. Even when Covid was officially over, they still only allowed one parent into the waiting room, but two inside the room, what was the point. But this year they managed to upset me even more. I brought my son who had a leg injury, they did an x-ray and said that it was a severe bruise, despite the fact that the leg was blue and swollen. They gave him a hard boot and crutches (thank you for that). A week later, at a follow-up appointment with the therapist, a second x-ray showed that the leg was broken. Seriously? That is, they did not see the leg fracture in the first picture. How? How can you then trust them regarding other diagnoses? What if they missed something? But this is not the end of the story. The next step was to put a cast on my son’s leg. We were given a referral for an emergency visit to an orthopedist. I called to make an appointment and was told that they could see us in four weeks. To which I objected that after four weeks the leg cast is usually removed and that there was no point in this appointment. So think twice about whether you really want to go to this hospital.

This hospital isn't what it used to be! It seems to be loosing patient focus and fast. We've been a CHLA family for 11 years and I think it's time to switch. My autistic son was SCHEDULED for Dental Surgery. Originally it was supposed to be at 1pm and us be here at 11am. When we got the call from the nurse last night that we needed to be here at 530 AM we were like no one told us! But we got here right on time. We'll let me tell you that they took him upstairs to Surgery PreOp it took over 4 hours to get him into the the surgery room, because he needed to be admitted after surgery and no beds were available. This hospital needs to have better planning for these types of things OBVIOUSLY there will be emergencies that come in over night THAT SHOULD'VE ALREADY BEEN ACCOUNTED FOR!!! Maybe you need more staff and more beds!!! Because to have a child basically starving because you couldn't plan Accordingly is just plainly ridiculous! Then when I spoke to the Charge Nurse in the Surgery Dept she tells me that if my autistic son has an outburst that the anesthesiologist and nurse are there to help give him something to calm down. So basically if my son has an autistic outburst they will just drug him up. I'm like realistically drugging my son just to calm him down because your hospital didn't plan accordingly is uncalled for and unnecessary! Again I am seriously contemplating switching hospitals even though my son is on the Heart Transplant List!!! -A Frustrated Autistic Heart Mom

I moved fro Vancouver to Montreal for my job. I am shocked to see how horrible the medical care in Quebec despite the higher deduction on provincial taxes and health care that they cut from my paycheque. I hope the one year here in this shixhole pass quickly so I can go back to British Columbia!!! This Montreal is for the Canadian salves not the citizens

What’s wrong with the doctors at the Emergency? I had chest pain, went there, they seemed annoyed that I chose that hospital. When they saw that my pain was not necessarily caused by heart, they refused/couldn’t explain the plain despite being doctors. I get it, you’re a hospital that deals with the heart but the patient who’s having pain in the chest doesn’t know about what’s going on. Why would I donate money to a place that treats you like you’re an idiot for showing up. If I enter the ER, it’s cause I’m feeling extremely bad and it’s an emergency, just do your job, respect your oath and stop acting like patient is wasting your time.

Merci Beaucoup pour tout

Absolutely horrible place I do not recommend sending your loved ones here. Before my dad passed we sent him there in hopes that they would take care of him and treat him well because he was very very ill to the point of needing 24/7 care. But, we were terribly wrong the rooms were absolutely disgusting and not being cleaned even the chairs had so much build up I had to deep clean them and the room. The bed they had him in as well was gross and sticky. I unfortunately had to do their job and clean his room everyday. I unfortunately had to also monitor his colostomy bag because they would let it get so full that when they would finally clean when i asked that it overflowed and spilled on the floor. I had help them clean it up because they left it for hours and took them and hour and a half just to get the bag in the first place after i asked them to remove the old filled one with a clean new one. The list goes on unfortunately. In his stay there he also got bed sores i would ask them to help move him often and put pillows under him so that he wouldn’t get bed sores and they never did. The hospital he was at before this was osu. Every hour or two like clockwork osu’s staff would turn him and put pillows under him so he wouldn’t. PAM failed to do this even when I asked especially when I would leave they slacked at taking care of him. I had to move him myself some so that he wouldn’t be uncomfortable. He was in the hospital for months unfortunately and later passed. I’m here 4 months later after his passing to share this because I don’t want this to happen to anyone again. My father didn’t deserve to be treated the way he was at PAM especially being a veteran that served for our country.

They took excellent care of my momma! In a time when time was critical the staff was very quick with their response time. My momma was able to return to her home in a very reasonable amount of time. With out the care and dedication of the staff here she would not be back home with us.

My husbands best friend has been in the Pam Unit for 2 months. Not once was the room cleaned. Floors were so dirty. They would leave their trash laying in the room and on his bed. There was one RN nurse who was meanest uncaring person I have ever seen! They have now moved him to a nursing facility over 4 1/2 hours away that has awful reviews. It is so sad how people treat sick patients 👎🏻 they don’t even deserve a 1 star

We visited a family member in the Humber River hospital. The place was extremely clean and tidy, well maintained with well lit areas. Very modern building and design and layout. The staff were very friendly, helpful, and professional. Lots of parking available both regular and handicap accessible. See pictures!!!

The process was transparent, and the staff was highly responsible. Despite the staffing and medicine shortages in the Toronto healthcare system, these dedicated professionals provided excellent support and clear explanations of the process. They efficiently communicated through email and text messages with the accompanying person. Additionally, the availability of paid parking was convenient.

An amazing experience from beginning to end! I had a foot surgery at Humber River Hospital and it went better than I could have imagined. The staff were extremely caring, listening to my concerns and answering my questions with patience. Dr Marsh is an incredible surgeon compassionate and highly skilled. I had Nurse Caitlin and Ariel who were caring, attentive and kept me informed every step of the way. Dr Kyle Waldman expertly placed a nerve block that was virtually painless. He supported me during my surgery, was highly responsive to my needs and I felt extremely well cared for. I feel like I had the best team imaginable and I couldn’t be happier. Thank you to all the outstanding staff in the OR, and to everyone that makes Humber OR a seamless day!

My team took care of me through 2 successful aortic valve replacements and healing well very greatful

Always treated well and have had multiple surgeries with the highest level of compassion and care. Couldn't recommend any higher. World class facilities, Doctors and med students/residents, nurses are extremely respectful of patient wishes and exceed professional standards. All support staff I've encountered were extremely helpful and welcoming and would ask you in the hall if there was anywhere specific you were trying to find and if they can help in any way. The Doctors and nurses were extremely accommodating of my specific (non cardiac) issues and needs at the time and worked with me on them for a comfortable experience. The surgeon it's named after actually operated on my Opa (grandfather in Dutch) and the surgeon who did my open heart surgery was studying under the Facility's namesake and remembered assisting on Opa's surgery because it was one of their first surgeries he assisted on. So he opened up and operated on my Opa and myself. Working on 2 generations of 1 family decades and half a Province apart is quite the interesting thing in my opinion. If you or your loved ones are required to be here you're in very good care under MANY VERY SKILLED hands.

Experienced two months with the institute. The Doctors and Nursing staff were awesome. The panel of doctors managing my case were very knowledgeable and up to date with the latest advances in cardiac treatment and rehabilitation technologies.

We have had the best care in this facility. I love the nurses, CNA’s, and wound care doctors . I would recommend this facility to anyone.

I stayed here for 3 weeks and it was Amazing! Very clean and well kept facility, the Staff is warm and welcoming, You can tell that the Nurses really care and that it's more than just a job to them. The Aides are just as caring and dedicated. And P/T & O/T were very committed to my recovery! Love and going to miss them all!! YW/24 & 14A

Post Acute Medical took excellent care of my mom. From the staff that greeted you, to the nurses, doctors, food service workers, nursing assistants and the front office staff, they were always willing to help and assist in any way. The facility is so clean. The case workers stayed in communication with me on a daily basis, and were so kind and patient with all the questions I had. Thank you all for taking care of my mom and helping her get the care she needed. It’s about the human connection and spirit that helps people heal. PAM’s staff had that plus more! Thanks again!

Pam on 1604 is the worse place to take your love one. I could put why but I wouldn't have enough space to write of ALL the wrong things they do and their manners. PLEASE, don't take your love one there.

Overall I never got clear communication. They never made us gown up knowing my mom was contagious. I asked for certain tests to be done and they never listened or called not even a physician. My mom would be screaming in pain due to her condition and they just acted like she was crazy. I can’t go into much detail without just being extremely upset. The nurses would talk so badly and you could hear them. I feel like my mom may have had a chance to live if she had been placed in better hands but they neglected her didn’t even do the tests they were supposed to and a nutritionist never called till right before she back to the hospital to be put in ICU and by then her infection spread more and went to her spine. Very sad. My mom spent over 45 years saving lives and serving as a nurse only to be treated badly and neglected.i forgot to add when my mom got readmitted she was filthy and the nurses in icu bathed her I never saw her once get cleaned up at Pam or even her hair fixed. She deteriorated so badly there and this was just a few months ago so please if you love your friends and family don’t send them here unless you never want to see them again.

If you want your loved one to die send them here. The hospital is not interested in creating policies that keep their patients safe. 95% of the nurses are incompetent and have no business being licensed by Texas or any state for that matter. Oscar Brownlee- Chief Nursing Officer and Vanessa Smith- Nurse Manager lack the follow through to keep any patient safe. They are both very nice and respectful but they care more about customer service as opposed to patient safety. They allow potentially fatal mistakes to continually happen without consequences. Kim Aguedo- Quality director is 100% incompetent. I don’t think she has any notion of how to take care of a patient. This is evident in her policy implementation. Nothing she implements makes an ounce of sense. I looked Kim up on the Texas Board of Nursing website and she does not show up as a licensed nurse. Would you want someone making decisions about how your loved one is taken care of? Someone who has never taken care of a patient? Maybe her license is listed under an alternate name or a different state. Steer clear of this facility at all cost. It really is an unsafe environment. Disclaimer- This is insider information so do with it what you will. I’m sure Post Acute Medical will attempt to discredit this post and someone will respond by saying I am disgruntled. But nothing I’ve said is untrue. I have worked for this company for a total of about a year and 3months. During this time I have seen so much flagrant disregard for policy and Management do nothing about it. I am not disgruntled, I am relieved that I no longer have to worry about being liable for other employees who are not interested in following policy.

ALL THESE 5 star reviews are fake they offer to give you money off of products if you leave a 5 star review please do not listen they do not care about you at ALLLLLLL. absolutely worst three years of my life I was supposed to get my braces removed a year ago after paying seven THOUSAND dollars out of my own pocket. when I first started treatment there was a doctor who actually cared about his patients and would actually get work done on my teeth. this doctor left to open his own place which left them doctor less for months. he was then finally replaced by an extremely rude doctor who talks bad about the patients behind there backs and she was also gone for months. my teeth were finally closing the gaps because the first doctor had me on rubber bands but she told me to stop using them and stopped giving me them which resulted in my gaps opening back up and they haven’t been doing anything not cutting the wires when I ask not replacing the wire literally only changing my band colors and that’s all. so now that it’s the end of the year stupid doctor finally wants to care about my teeth and says I need six more months of treatment and to be put on bands again however I have to pay $600 more on top of my $7k which is all out of pocket. DO NOT COME HERE WORST DENTIST/ ORTHODONTIST EVERRRRR they do not care about your health. HOW IS IT MY FAULT THAT THERE WAS NO DOCTOR FOR MONTHS AND THEY HAD TO KEEP RESCHEDULING MY APPOINTMENTS AND NOW I HAVE TO PAY $600 MORE OUT OF POCKET please do yourself the favor and GO ANYWHERE ELSE I WOULD GIVE ZERO STARS IF I COULD also they didn’t numb me properly when removing teeth that did not need to be removed then the nurse was very rude and yelling at me because I was in pain and crying. they are literally the worst place ever do not bring your children here do not go here yourself I promise you can find anywhere else will be better. also I went in for a broken bracket and they placed it on to be held up higher than the rest of my teeth and now my tooth will not go back down and I am at risk of chipping it please please please go anywhere else, IVE CALLED CUSTOMER SERVICE MULTIPLE TIMES AND THEY KEEP SAYING THEY WILL GIVE ME A CALL BACK THE NEXT DAY ONLY TO RECEIVE NO CALLS BACK IM READY TO JUST SUE BECAUSE THEYVE ONLY CAUSED PROBLEMS FOR ME

This place is a joke! I’ve had them for over a year due to braces (wish I would of read the reviews first) ortho called me to reschedule me due to the orthodontist being out 2 months straight! I kid you not! I called letting them know my wire was poking can I get it fixed (the orthodontist doesn’t place wires anyways) so I don’t see why an assistant couldn’t do it or I couldn’t go to another location to fix the wire! I had to wait a month to get a poking wire fixed! Anyways, today I had an appointment for the dental side that I’ve tried booking a few times but every time I schedule an appointment I get a call that I need to come early or another day! I try to schedule my appointments around my work schedule because I work just like they do! I explain each time I tried making an appointment the times & days I’m available do they have anything available those times! So I finally got one that fits my schedule today the scheduler told me arrive early to fill out paperwork on the phone! Lol so I arrived 10:30 check in for my 11 o clock appointment front desk tells me scan the QR code & sit down so I finish feeling out the information & wait mind you it wasn’t busy at all 4 patients in the lobby finally after an hour of waiting I got up and went to cancel my appointment the lady ask for my info I give it to her she says new patients I said no I’ve been in your system over a year she’s like I have nothing pulling up I give her my birthday she repeats the wrong birthday back I said no and state my birthday again! She says oh they had you understand the wrong birthday. Um ok that shows me they don’t pay attention to the check ins for at least over a year & they clearly don’t look at the insurance card or id they take a copy of on first visit lol anyways she says so you wanna reschedule your visit for when you have an ortho appointment I said oh no I just called a1 dental & they can see me she said oh we don’t transfer braces I said I wasn’t speaking of ortho I’m speaking in regards to general dental! She looked at me dumb founded! By the way none of the employees look professional or happy to be there everyone looked mad & no one was friendly ! I’ll never return to general & I’ll finish my braces off & never look back!

My appointment was at 11:30 and I was completed by 2. I waited an additional 30 minutes for my daughter. Everything was professional and clean. The waiting room was pleasant as well. Staff looked great. One problem though. I had abscess and didn't know what it was. I'm sure the orthodontist knew. No antibiotics were prescribed. After my tooth was filled, I still had pain to end all pain. I prayed and God gave me the solution. To leave me in this condition without care instructions or antibiotics, is just cruel.

This review reflects my treatment experience at Massachusetts General Hospital--Northampton Massachusetts branch. (MGH now includes various branches across the state via purchase and merger.) I had a rather serious emergency room visit and immediate admission to the hospital after a routine lab test showed a very serious and unexpected kidney malfunction. (Blood creatinine -- a toxin -- at 6.3 mg/dl. This is about 5 times normal. And is a very serious health condition, indicating kidney failure, and my GP's office told to get to an ER right away.) Firstly, let me report that the nursing staff was very good. A bunch of nurses, and also some enthusiastic young nursing students, well equipped for their profession, with a real caringness. Ditto, the physicians in the emergency room and hospital. I think many of them were residents and interns, and they did a good job. Where the hospital really messed up, is that they rushed to get me out the door, and it sent me, who they knew lives alone, home while in a fainting-prone condition. I was in the hospital for about 3 days, and on the first day actually fainted. I continually told the staff during my stay that I felt woozy, and prone to fainting if discharged. The discharge coordinator had initially told me that if I were in the hospital for 3 days and it was unsafe to return me home, then a standard option with the Medicare I have would be to discharge me to a nursing home for a bit, so I didn't fall, etc. During my stay, a physical therapist walked me down the hall, then up and down 5 stair steps two times. I informed him I felt dizzy after the first up and down trip, so he brought a chair, I sat on it, until I was able to walk up and down those 5 steps the second time. Despite this, the physical therapist apparently wrote his report indicating I was not eligible to be transferred to a nursing home. On discharge, I protested that I felt like I may faint at home. I also pointed out a special medical reason I might faint: to prevent further kidney damage, the hospital had withdrawn, and told me to not resume treatment with, a drug that had been given to me for the last 23 years to control fainting. (Unknown to me at the time, there was an additional medical reason for me to faint. The hospital at started me on, and told me to remain on, tamsulosin=flomax, a drug whose prescribing information has conspicous warnings about it causing fainting.) The person making the decision, (a P.A. and not a physician) insisted he could not send me to a nursing home as the physical therapist had deemed me home-ready. So they sent me directly home on about the 3rd day. Anyway, I got home. At day 2 home, I actually did faint. (No injury to me that I can detect. I bent up at least one plastic bottle that was on my bathroom floor, and urine spilled over the floor as I was emptying the urine bag, but there was no detected injury to me.) Anyway, the Massachusetts General Hospital visiting nurse was here the same day I fainted, and really was uncomfortable that I was at home. As was the nurse-practitioner at my family practice. Further, the MGH visiting nurse on that day measured my blood pressure, and found it dangerously low and she noted there was a risk of fainting with this low blood pressure. However, we all decided if I took an ambulance to the ER, they would likely just keep me waiting for 10 or 12 hours, decide I had no critical medical needs, and send me home at 2 in the morning, with no available way for me to get home. -- It's now over a week that I've been home. I fainted the 2nd day home, as reported above, and over about the next week the faintness has subsided, so I no longer feel at high risk of fainting. But I feel that P.A. at Massachusetts General really goofed in discharging me to home rather than for a few days first at a nursing home. If my faint at home had gone differently, I could have been really seriously and permanently injured.

My wife was operated on 10/19. Our stay from then on and through the weekend was the best hospital experience to date. We especially want to comend the staff. Our nurse Lauren Schmidt was the happiest and most cheerful which flowes right to the patients making us feel great. All the staff was great.

This hospital is WAY too busy to help you in a reasonable amount of time. I went in with terrible pain in my left side and SEVEN HOURS later…and multiple tests including repeat ones…and NO results yet! You haven’t eaten ALL day…they don’t care! It’s crazy! It’s also VERY gross! My room had dried blood on the wall…it was SO disturbing that my sister put some gloves on…got some towels and washed it off with Purcell!! Just yuck!

My experience with the staff was a very special and good one of course there were a couple of not so greats but as a whole I totally appreciated the experience and staff!

My wife and I welcomed our first child with John Hopskins and we were treated exceptionally. Our stay lasted 6 days. Nearly every member of the staff seemed to truly believe in the work they were doing and it instilled confidence in my wife and I. The student nurses were very helpful and what they may have lacked in experience they made up for in drive and enthusiasm! Two of the nurses, who helped my wife in labour, even visited us the next day to congratulate us and check up on the status of our child. It did get busy for the nurses the last few days and we would love to have seen more lactation specialists on staff available to help us but after this incredible experience I will certainly encourage my wife and other parents to include John Hospkins in future family planning.

We had a very nice experience here. Dr Kuwera and staff took perfect care of our toddler. He was competent, thorough and friendly-explaining everything as he went. It’s a large hospital, but with many helpful staff stations throughout, it’s easy enough to find your way around. Must register before entering, which ensures safety. Very thankful for wonderful healthcare.

The Nurses, CNAs, PTs, & Staff were all AMAZING!!! My mom had knee surgery a week ago and our experience there was great!! Everyone was kind and helpful from admission to post op. I can’t remember everyone’s names but I did take some down! We loved how kind and helpful her nurse Kaylani was!!! The most important part to us was having a Spanish speaking nurse on staff. My mom only speaks Spanish and it was so comforting to us knowing at night she was left with someone she could understand and communicate with! Thank you to Josephina and Nasthja for taking such good care of my mom! The physical therapist, Ruth is incredible!!! My mom adored her and made us feel confident about taking her home!! Special thank you to KASS, CNA!!!! She provides excellent patient care. Spine and Joint hospital provided quality care!

Arizona Spine and Joint Hospital gave me outstanding service and care during my stay. I would also like to thank Dr. T, his wife Kate, and Dr. Kralik for their great skills and knowledge. I'm so thankful my wife and I found these skilled surgeons. I'd also like to thank the nurses and staff who took care of me while there: Debbie, Cathy, Karen, Deanna, Becky, Dickson, Katherine and Veronica! Thanks again. My drive from Lake Havasu was well worth it!

I will have to say I have a high threshold for pain and do not like taking medication of any kind. I also only visit a medical professional if it is absolutely necessary. I have no problems with the total knee replacement I had done in this facility. The doctor knew how to do it since he had many years of practice. I also worked hard on rehab and was hiking again with a new knee 6 weeks after surgery. I see most negative reviews here are patients who claim to have pain. My problem with the facility is a lack of communication with the patients, nurses, doctors and administrators. Seven months after the surgery we finally find out they have the wrong email address for me and there is no medical record on file for me. Just a bill for the day I was there with no reason for me to have even been there. I know my insurance was billed for the procedures, but there is no medical records for me to access. So if you expect to get the medications you should while in this facility, it is unlikely. If you would like to know why your are getting billed and for what, this is probably not the place to go. I feel very fortunate to have come out of there in good shape and attribute that to taking care of myself without drugs of any kind. I believe all the good reviews are due to the hospital's policy of asking for a review two days after you leave the hospital. I have waited the full seven months to see how the billing and documentation went. This organization needs tons of help in that department. I will not be going back and don't recommend anyone else should go there.

Very positive experience. Dr Davies was extremely professional, listened to my concerns, reviewed and explained the MRI and dedicated the necessary time without being rushed. Very pleased with him and all his staff from scheduling, checking-in, radiologists, nurses and doctor assistant. 👍🏻

Went in for a full left hip replacement with Dr Jacob Drew. My interactions with him and his staff were always positive. He took the time to explain the procedure and answer any questions that I had. He even called to check in the night before my surgery. I would highly recommend him for anyone needing a hip or knee replacement.

Great Doctor and Staff to work with. Removed my cancer and still cancer free 3 years later. Extremely helpful and has answered all my questions and then some. She is a doctor who actually cares about her patients unlike my PCP . I would Highly Recommend Dr Megan E. Anderson and her staff.

The BEST experience ever! Dr. Taghizadeh is truly a professional and an artist! I had multiple fillings done which I’m absolutely satisfied. But above that, I had two wisdom teeth extracted at the same time. It literally took less than five minutes and I DID NOT FEEL A THING!!! I was still getting myself comfortable in the chair and he said done! I was SHOCKED! I would’ve given him six stars if I could :)

I visited the clinic today for an urgent wisdom tooth extraction, and I was thoroughly impressed with their service. The team was incredibly understanding and efficient in addressing my pain. They provided clear explanations and made sure I was comfortable throughout the procedure. Their professionalism and skilled approach made a potentially stressful experience quite manageable. I highly recommend this clinic for anyone needing dental care, especially for urgent issues like mine

My last visit was amazing! Mary is very nice and accomodating. She helped me as soon as I entered the clinic. I had my teeth whitening session here and the result met my expectation. Thanks to Dr. Behrooz for the great service. Definitely would recommend it!

I had a day surgery in this hospital. It was my first time to have a surgery with general anesthesia, so I was quite nervous. However, it didn't take much longer to figure out that there was no need to be anxious at all, as all the medical staff who treated me were so kind and friendly. They naturally eased my anxiety. Each time I interacted with each of them, I was quite impressed by their professionalism. After detailed explanation of what would happen, my surgery started on time and went well. I am so greatful for their dedication and hard work. Thank you so much.

My family member has an appointment with a psychiatrist, Ilana Shawn, who does out-patient appointments. This doctor canceled THREE appointments. When the appointment was finally coming up, she had to be on standby for court. They did not answer the phone but she left a message explaining why she would not be able to attend that appointment and explained that she would now need to wait until court was done since THE DOCTOR CANCELLED THREE APPOINTMENTS. Then what did they do? They fired her as a patient for 'missing ONE appointment.' They didn't care that they put her life on hold for three months, but she needed to reschedule ONCE and they did this? This is the worst hospital for mental health assistance hands down. If you need help mentally, you need to go to a different hospital because these people don't care about you.

My dad just had a quadruple bypass, the care and attention he receiving is incredible and putting us all at ease. The surgery went perfect and he's doing very well. We can't thank you enough, after a few not so great experiences earlier after his stroke at other hospitals in the east end (not all their fault staffing issues are brutal) this has been a night and day difference. Thank you from the bottom of our hearts 🙏🏽🙏🏽

This was a medical experience second to none! The administrative attention was straightforward, the medical and support staff worked as a positive, friendly, professional team, and my hip replacement went seamlessly (so far!) with great pre and post surgical support. Dr. Nguyen is an expert in his field... caring, observant, knowledgeable, efficient and professional. Going to this clinic was the perfect decision for me at a very difficult and painful point in my health.

From the very first call I made to Clinique Duval to the last wave to the nurses while getting into the car, my experience with the clinic has been extraordinarily wonderful. I underwent full knee replacement surgery at the clinic. To start at the beginning: Philomena at the reception was very helpful and caring. The nursing staff at the intake was very reassuring and efficient. At the surgery I was priviledged having the best professionals, the anesthesiologist and the surgeon, dr. Masse, and the assisting nurses. After the operation I had the best possible care. The nurses were kind, compassionate and eager to do whatever was necessary to make me comforrable. Dominique and Maria Teresa were tending to my every need, and Imane, Marie, Olga , Marlene, Sophie, and other kind nurses made sure I was well. I also commend the physiotherapy treatment by Guillome, who instructed me on postoperative exercises and activity. Dr. Masse and dr. Assayag made rounds each day after the operation to make sure recovery was going well. I stayed at the clinic for two nights after the operation. The hospital room was spacious and very clean. The food was very good and varied. I very highly recommend Clinique Duval. My surgery was the best experience.

The Total Hip Replacement at the Duval Orthopedic Clinic was the best decision I made. My initial consultation with Dr. Vendittoli was on September 24, 2021 at which time I decided to proceed with the surgery. The information provided, before and, during surgery was excellent, including a provision of a manual which also outlined the importance of pre-op exercises. My surgery was performed on October 8, 2021 and I was discharged by October 10 with the ability to walk with just a cane. The ERAS (Early Recovery After Surgery) program developed by Dr. Vendittoli and his team is amazing and hopefully will be adopted by ALL public hospitals. All the staff at the clinic were exemplary during the entire procedure. Best of all, I never experienced any pain whatsoever post surgery, no longer limp, and am able to resume my daily activities. Post surgery physiotherapy is an important factor in recovery. Thank you to Dr. Vendittoli and all his team! June 6, 2022 Further to my first review of a Total Hip Replacement (left side), which was performed on October 08, 2021, I am adding a second review for the Total Hip Replacement (right side) performed on May 19, 2022. The initial review stated that the left side hip replacement (October 08, 2021) was the best decision I made. The right side hip replacement (May 19,2022) was the second best decision I made. For the right side hip replacement, once again and as previously experienced, all the excellent and important preoperative information procedures were clearly explained. On the day of my surgery, the anesthesiologist's technique of performing a spinal block (most recent technology) vs. an epidural (for 1st surgery) was truly incredible. I did not even realize that the spinal was completed so efficiently and painlessly. The advantage of the spinal block allowed me to recover extremely quickly and within a fraction of an hour in recovery, I was transferred back to my room. Dr. Vendittoli, who also performed my first surgery, has an excellent reputation for a very good reason! My incision was only a few inches long and I am amazed at how the procedure may be performed within such a small incision. A few hours post surgery, the physiotherapy team had me up to begin the initial exercises. Wow, I did not have ANY pain nor did I require any opioid painkillers at any time neither during my hospital stay nor at any time after my discharge. The following morning, physiotherapy continued my recovery exercises with the possibility of a discharge in the afternoon. I was now permitted to walk about with the aid of only a cane! Dr. Vendittoli, together with his team, assessed my speedy recovery and by mid afternoon I was given the green light for departure home, to where I would continue the very important post surgery physiotherapy exercises. As I had experienced during my first surgery, the entire staff at the Duval Orthopaedic Clinic were exemplary and it was a pleasure to be a patient in this facility! The CLSC provided physiotherapy sessions and nursing wound care, which was excellent at my recovery location. To be noted, these professionals were amazed at my recovery progress. During the first physio session (1 week post surgery) I was assessed as being at the third week post surgery recovery! Both professionals commented at the remarkable recovery difference they see between the private clinics, (in my instance, the Duval Orthopaedic Clinic) and the public system. This speedy recovery is thanks to Dr. Vendittoli and his team who developed the ERAS (Early Recovery After Surgery). Thank you Dr. Vendittoli and your entire team who made my two Total Hip Replacements such a remarkable success. I am able to resume my active life style quickly and painlessly!