Craniofacial injury treatment in 397 Neurosurgery clinics worldwide

Terrible phone service. It took me more than 45 minutes for the first person to speak on the phone, adding up to more than 5 calls (as several dropped) and a lot of time listening to "little music". Whatsapp service is also non-existent. It is very difficult to have information about recovering patients, regrettable.

Lack of empathy with patients on the part of reception. We arrived at 4pm, as my husband had a procedure scheduled for 6pm, and according to the instructions received in advance via WhatsApp, we would have to be at the hospital 2 hours before the time given by the doctor to carry out the administrative procedures, the time being documented by the surgeon at 6pm. An attendant asked to wait, as they would call by name. At 6:05 pm we went to question the delay in being seen, and were informed that the surgery was scheduled for 9 pm and that it was not a priority. Therefore, my first experience at the hospital was unpleasant until they showed no interest or concern for the time we were waiting. I cannot direct the complaint to the attendant in question as they do not have identification on their uniform.

Night nurse Robson, totally unprepared, passed, my wife underwent a procedure in this hospital and was very poorly treated by this professional, even he and nurse Renata were just making fun and laughing at my wife. Total disregard. I would never recommend this rubbish.

There is perfect and amazing nurse in this hospital that make me feel wanna sick everyday, so he can caring me well everyday too for sure. With all of my love Mr. Martin Rojas. You are the best nurse ever

We're here now and we've had a wonderful experience. Remember with all these negative reviews that you're more likely to leave a review if you're upset, and less likely to leave a nice review if you're satisfied, like this one. We're foreigners on vacation here. We were treated fairly and promptly. We were able to speak English to two staff members during our time here. I guess I won't go into our personal medical records, but expect to pay around $50 USD (September 2022) for your initial consultation. The prices have been fair and reasonable. The staff was kind and helpful. Everyone did their best to make us comfortable and helped us understand what was going on.

Like any overcrowded and messy public hospital, just a bit cleaner and better equipped. Fair enough if you go private or thru a third party insurance. Sign in the Hospital's insurance system at your own peril, a shameful scam they call Health Plan (Plan de Salud). Mind the difference, it could cost your life

The pharmacy is the most annoying place in Aga Khan hospital, you have so many counters which actually are doing nothing or no work. I hope you can improve on the rate of service in the pharmacy especially for out patients. Thank you

Parking.. Hectic Reception takes over an hour to just register and pay. Then waiting for triage is another headache. The only smooth part is being at the Doctor's office. Which takes WAAAY less time than everywhere else btw. Then the pharmacy is the absolute ghetto to say the least. That system is definitely NOT WORKING. Only reason I come back is because the Doctors are amazing. The 3 star is solely for the Doctors. If you're planning to go there, just clear your calendar for the day.

This used to be a very great patient-centered hospital. Today the hospital has joined the bandwagon of substandard business healthcare providers. Why? 1. Why is the hospital charging fresh consultation on lab results review and medication? 2. How can you wait in line for over one hour for billing when you are barely 3 people online?

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

foshan chancheng central hospital it is one of the finest hospitals with a very good international services for foreigners called IHCU(International Health Care Unit). looks more like a five star hotel to people at first #foshanhospitals#foshanchanchengcentralhospital#IHCU#internationalhospitalsinchina#internationalhealthcareunit

the inpatient experience was wonderful, the doctor is very professional, and nice to us, the service was great, the food was amazing, and we feel that everyone took good care of us. we had such a experience in this Foshan hospital, and highly recommend it.

That is an excellent hospital with great service, and their has professional doctors and patient nurses help us solve the medical diseases :)

Efficient, clean, and seemingly well organized. Central area very confusing to navigate.

High professional and very careful stuff. We were for gastroenterology surgery which was very successful. And what a surprise when you can enjoy classic music on piano at level B1. Great location and very important thing that they are assisting you to get gorgeous rooms right other side of road in 4* hotel. Highly recommended for treatment, surgery and diagnosis.

horrible experience with unprofessional management. Can't expect high standard infection control nor get a favourable medical services. If you are reluctant to get hospital service here, please keep protective and suspicious view all the time.

Traveling from the US had to go to the ER for a severe ear infection. We were in and out in less than an hour. Super organized, clean, friendly staff (most spoke English or had a translator for us) and handled the issue. Pharmacy was at facility too. They even scheduled a follow up appointment in a few days. Completely satisfied and thankful that this was a stress free visit.

The hospital itself seems to be good, they have all the machines in place. When I was hospitalized the communication wasn’t good (and I don’t mean the language). Treatment plan was changing couple of times per day and I wasn’t updated. I also wasn’t informed what kind of medical tests I would get. The stuff wasn’t informed too. E.g. I got a breakfast served before the test that required me to be on an empty stomach. And it happened several times. Prices are twice or triple higher than in other hospitals. I came via emergency and directly was hospitalized. Despite after one day it was clear that my condition doesn’t require me to be in the hospital 24 hours, I was still not allowed to leave it and supposed to just wait for 2 days for test results in the hospital. I assume it wasn’t made to keep me safe but rather to capture more money from my insurance. I left voluntarily until test results are available. Also, when I came back for treatment I was charged €3000 deposit that I was promised to be back after the insurance confirms they would pay the bill. Even though insurance confirmed, I haven’t received the deposit until the bill is fully paid. (I am still waiting. 3 months passed)

I had been going to Quiron since the beginning of my pregnancy and I always had the best care and support from all the gynes and OBs. Once i went into labour, all the Midwives and actually all staff on the maternity floor were extremely supportive too. The labour room and maternity ward are amazing. I unfortunately had a complicated birth but I am extremely greatful me and my baby were in the caring and professional hands of Dra.Blanco 🙏 and the rest of the team in Quiron. My husband was allowed in the operating room with me during my emergency C Section which isn't usual for Spanish hospitals. Overall I am so happy we decided to have our first born baby at this hospital and would recommend them to anyone and everyone. Thank you Quiron team 💙

They cancel appointments you have done months earlier, book multiple patients at the same time, which results in that even if you think you are the first one and have no waiting time, of course you are not the first one and have unknown waiting time. And to add to tje charm they charge you in advance, so even if you have/want to leave you cant without losing your money. My advice, and what i will do going forward is STEER AWAY FROM THIS PLACE .

Staff are friendly, courteous and very helpful. I was discharged from other hospital and was advised to wait for call after 18 hours of excrutiating pain, I was sent home with nothing just that re-assuring words from not-so-friendly nurse that "doctor will just call me" and Leukocytes already almost doubling, CT and UTZ both showing abnormalities, as a healthcare provider myself, knowing something is already wrong, decided to go to Sunnybrook. The moment you enter ER, you will greeted by friendly old lady who will assist you on their process of registration. ER nurses are very friendly and doctors will let you feel you're human with feelings. They're all efficient and knowledgable. I was admitted shortly after and did not wait long. I will be forever be grateful.

September 6, 2023 ⭐️⭐️⭐️⭐️⭐️ Today, I had an appointment with my MS doctor at Sunnybrook. Having been here for appointments in the past, I've always been impressed with the high-quality service they provide. Parking is conveniently located near the front entrance, and there are nearby pay stations for easy access. Inside, they have hand sanitizing stations and provide masks, and you'll find plenty of helpful staff to answer any questions and guide you through the hospital. Wheelchairs are also readily available at the entrance. I have the utmost satisfaction with Dr. Lee, who consistently takes the time to address all my questions and ensures I have a clear understanding of my medical plan. I feel incredibly fortunate to have access to such excellent healthcare services.

Visited Sunnybrook Hospital as a guest of a patient. Volunteer staff was very helpful and able to guide us to the correct wing of Hospital. There is an ATM on the 1st floor close to the information desk. There are hand sanitizing throughout the hospital and at the main entrance there is also a self dispensing mask station which was very convenient. Gift store had very friendly staff and there was such a wide variety of toys, puzzles, t-shirts, stationary, greeting cards and everything in between alongside some gadgets. The areas of the hospital visited were very well kept.

My worst experience in a hospital for far. My room is beside a place that are remodeling, 12 hours of the sound of a hammer constantly. Due my operation I can not eat solids, so the only thing they are offering me is pocket soup, no veggies no fruits, nothing. And forget about to find the manager, she is never in the office, and she will never pick up the phone. The personal in my station are good the most of them, the problem in hospital is systematic.

The most irresponsible and unprofessional team I've ever met. My oparation was cancelled one day before the last minute, after all the preparation. Even worse, for more than one month, no apologize, no explaination and no call back to arrange a new time for the oparation.

Worst hospital I have ever been too. They are under staffed and under funded and care more about making money then care of patients. Cancelled appointments without letting patients know due to broken equipment and staff shortages. You would get batter care in a third world country hospital. Asklepios is a shinning example of how broken the German Medical System is.

I’ve made an appointment with Dr. Mohammad Badr, a gastroenterologist. While scheduling, I confirmed multiple times with the person handling appointments that the doctor would be available on time, ensuring there wouldn’t be any last-minute issues since I’m traveling from Bahrain. She advised me to arrive 10 minutes earlier. However, upon my arrival at the hospital 20 minutes early, I discovered that the doctor had already left, demonstrating a lack of punctuality and leaving before his scheduled hours. The customer staff was very rude and unhelpful. When I questioned them about the doctor leaving before my appointment, they claimed ignorance and mentioned that his duties were finished. Despite having my appointment time visible in the system, they couldn’t assist me and attributed the mistake to the call center staff. Frustratingly, they refused to call the doctor or take any action to rectify the situation. Their unprofessionalism extended from the doctor to the call center and customer service staff. I strongly advise against visiting Dosary Hospital or consulting Dr. Mohammad Badr, as my experience was highly unsatisfactory.

Need to express my concerns about the lengthy and frustrating insurance approval process we encountered at Dossary Hospital. We only visited due to Dr Javed because the doctor is good. We observed that only one staff member is available at the tiny insurance counter, with the main counter closed. This lone staff member is handling a long queue in the middle of the walkway, contributing to the overall inconvenience and adding to the challenges faced during the insurance approval process. Unlike our experiences in other hospitals, the insurance approval process at Dossary Hospital has been exceedingly time-consuming. The rejections, coupled with the necessity to repeatedly seek additional information from the doctor and endure prolonged waiting times, have been incredibly inconvenient. This repetitive cycle occurred three times, leading us to the decision to pay cash for the test, which was priced at a reasonable 230 riyals. It is disheartening to note that our Class A insurance, which is promptly approved at other medical facilities, consistently faces challenges at Dossary Hospital. Despite our attempts to address these issues with the hospital staff, we feel our concerns have not been adequately addressed. The constant blame on our insurance company and the lack of resolution only added to the distress of navigating this process as sick patients. As patients, we find it unacceptable to endure such a cumbersome and disorganized procedure, having to navigate multiple floors to resolve the matter. We urge you to review and improve your insurance approval process to ensure a smoother experience for patients who rely on your services. We DO NOT RECOMMEND DOSSARY ANYMORE.

The facility is good. But, a lot to be improved. Very slow process starting from reception, insurance approval to pharmacy. Don't go if you are for a quick checkup for your kids.

My experience has been nothing but good. Friendly, sympathetic and caring doctors and staff, that in no way seem rushed or annoyed. Never met a rude or inpatient employee during many visits here. Clean and tidy establishment. Big plus for using technology (using mobile App for everything from booking consultations or exam, paying invoices and receiving exam results, all in my phone.

It has been a month since my ginecological ecography, and the hospital still hasn´t delivered results. But the invoice yes, oh this they delivered! I had to go there physically, make a special request (sic!) and after a week still nothing. So I paid for the exam that now i cannot even access to see the results and bring them to another doctor. As far as i know, refusing the access to patient´s own health information is a crime in this country.

Whilst on holiday in Portugal I developed an eye infection in my only good 'seeing eye'. The symptoms caused me to have blurred vision and photosensitivity. I was extremely frightened of losing my sight completely. The hospital staff were very supportive and managed to get me an urgent appointments in the eye clinic with two of their ophthalmology doctors ; Paulo Silveira Rodgues & Ana Rito Pinta Barreiros. I can not say enough good things about both of these doctors. They were both extremely highly skilled, professional, efficient , compassionate and thorough. Thank you for helping to save my vision.

I was honestly concerned because of the overall evaluation and some unsatisfied customers. I visited this hospital recently, and I am satisfied with the services used. Everything was smooth. Everyone was nice and helpful, from the receptionist to the nurse and people passing by. I have nothing bad to say, but this hospital deserves a higher rate.

Here is an outrageous thing that happened to us at this hospital: My wife and I went to the hospital as she needed to be seen relatively quickly by a doctor. We asked how much it would cost and they gave us a price. We accepted, went to the waiting area, saw the doctor and went back to the counter to pay. At this point, they tell us a completely different amount (twice what they had previously quoted) and just say they made a mistake. We explained that we understood but that we wouldn't pay this new price as we based our decision on the previously quoted price... Especially since we waited 2 hours in the waiting room and they would have had the time to come and tell us it was a mistake at which point we could have decided to stay or leave. But they just did it after the fact and expected us to deal with it - I think that this is very very poor business manners. You can't quote somebody one price and then completely change after the fact and expect them to pay. Now we have just received a letter from the National Judicial system asking us for an outrageous amount of money because of this incident which was their fault in the first place. One of the worst example of how NOT to run a business.

To make appointment in this hospital is very hard. I was speaking with one person today, after 6 times calling and nobody responded!! Every time is like this. If you want to make appointment you should call in the beginning of the month, if you call after, they alreday made appointments. If you call first days in month the system is not working. The technician can't open the system?? Hey what is this?? If you can't make simple things, give the work to somebody else !!!! That's not normal.....What is working???? I need to make every month calls and calls. Worthless, they can't make for you even appointment.

I went there to give birth and it was a wonderful experience! From beginning to the end I felt heard, comfortable and taken care of by a very professional and kind staff. I have to mention specifically the nurse David de Sousa, who goes beyond his duties to make new parents feel secure. He is so helpful and always kind and highly professional. Also the nurse Angela Mendonca who is so passionate to help and make a great environment for the moms to be. Of course Dr. Paula Pinto, who was so professional but also kind and supporting during the whole process. Overall wonderful experience. Would highly recommend it.

Booked an appointment for 10:30am, by 11:45 I had still not been brought in to see the doctor. Since I took time from work for this appointment, I had to leave without seeing the doctor. There are much better private hospitals n Funchal that keep to their appointments. I recommend you go elsewhere. Da Luz is often a good option.

We were visiting Madeira when I got ear infection and had to visit emergency department. Service was really quick and effective. Everybody spoke english very well. Doctor knew what she was doing. If you are travelling and have travel insurance and need help, this is the place to go.

Thankful for the dedication of all the doctors & nurses here. My newborn daughter was seen by ear, nose and throat specialists & speech therapists for a feeding assessment. Both encounters were great, staff were friendly and welcoming. They were able to provide answers & recommendations to us. The only negative was the shuttle service, it’s a great idea. But it was either too full or not on time, and waiting with a newborn on a cold wet day is not ideal.

Every member of staff I interacted with were friendly, understanding and gentle. They listened to my concerns and did everything in their power to ensure I was comfortable and happy. I could not be more grateful and happy with the care I received. (Also the meals are delicious!! Huge thanks to the kitchen staff too!)

The nursing staff, doctors and surgeons here are amazing!! So attentive, caring and thorough! One of the most professionally run hospitals that I have been too! Thank you so much for making my stay comfortable, stress free and for making me feel valued and cared about like a human being! I really appreciate and thank you all for your hard work and dedication, Emergency Department and Ward B3, October 2023

Thank you so much for everything you do for your patients. It was a long wait but everyone was kind and kept informing us of wait times and set expectations appropriately. It's such a tough job but you guys are really amazing. I can't say enough kind things about all of you.

Although we are in zone for Middlemore Hospital, we have travelled to the birthing unit here twice. The birthing rooms are clean and tidy. The staff are very helpful. You have your own dedicated nurse while you are in labour. The nurse does an amazing job taking care of the birthing mother throughout the entire process. There are family rooms, and tea facilities for spouses and extended family. We also went to the Tamaki ward for after birth Care for two nights. They have sleeping arrangements available in the room for your spouse. Staff in this ward were fantastic and helpful. Again there is a family room and communal kitchen. Overall the hospital is pretty up-to-date and tidy. My only concern is parking. The car park tends to get full quite early and the parking fees are astronomical. If you are a genuine patient, you should be offered some sort of parking subsidy.

Thumbs up for all the doctors and nurses of Ward83! My dad stayed at room 3 of the high dependency unit, so touch of how hard all staffs taking their duties and so proud of your job and the kindness and loving heart!!

A veery good hospital.. And the doctor speak English

Awful hospital and ER! I came in at about 3 AM as a foreigner (EU citizen) in need of some antibiotics as I had forgotten to bring them with me on vacation in Madrid. Despite not even being close to being overfilled, the average wait time for this ER was about 4 hours, or even more. I sat there alongside a woman whimpering and crying out in pain, an old lady struggling to breathe, etc. - Sick people having to resort to sleep on uncomfortable old chairs and not in the slightest paid any attention to! Kind of dehumanizing, to be perfectly honest. Thank God I did not have something actually more serious. After about an hour, the nurse came to the waiting area to check on me. Two hours have gone by and I was getting impatient. Nurses told me they had alerted the doctor. Another hour goes by, still no doctor in sight. At that point, we were all sitting there waiting for the paint on the wall to dry. Finally, at about 6:30 AM (!!!) a doctor came to fill my prescription. Yet it was not until about 7 AM that I could finally go home. The others still had to wait… Never go to the ER of this hospital unless you like to be ignored. Or if you like to look at the sunrise even though you went to the hospital in the middle of the night for antibiotics. Such a shame…

Was passed around to 5 different nurses (only one of which seemed to care) over a 6 hour wait time, all to eventually be told that nothing was wrong with me despite having near-crippling abdomen pain and the only solution offered was more painkillers. Still trying to determine my ailment but I'm horrified at the "oh well good luck" attitude many of the staff have. If 0 stars were possible that's what I'd be giving here

Had a worst experience yesterday morning with my eye appointment. Girl who was in the room 924 is so disrespectful. I was waiting for my appointment about 2.30 hours.This is called paying and waiting. Even government hospitals better than this. Worst experience ever. Never go there again. So disappointed. Can’t even give one star. Would not recommend to anyone.

I highly recommend Nawaloka Hospital based on our recent experience. The entire staff, from the nurses to the doctors, was exceptionally kind and caring. The cleanliness of the rooms was impressive, and it provided a sense of comfort during our stay for surgery. The rooms were not only clean but also quite comfortable, which was crucial for a smooth recovery process.

I mostly visit this hospital, and I must say that it is generally clean, neat, and tidy. The staff members were friendly and supportive throughout my visit. I would recommend it for your medical needs. However, I was disappointed to find that the washrooms, while clean, had several amenities that were not working. Some of the toilets' flushing units were broken and out of order. Additionally, most of the bidet showers in the toilets were out of order, forcing us to use the main valve, which often resulted in a mess and wet clothes. This was a very unpleasant experience. I hope they address these maintenance issues soon.

My baby was delivered here, the hospital has the best service across. They have Senior nurses some have been there from the inception period. It’s one of the best hospitals for kids and women. Queue management, allocation of appointments, information everything is easily available.

Every poor customer and patient experience. Nowadays there is no business centre to update patient on billing matters. I have to go and search high and low and basement level 1 admission only to informed me to scanned gr code. The same whereby the nurses at wards informed me to go apps to download the discharge summary. For invoice by it take up to 21 days for invoice to be posted over things are getting worst under singhealth. And motto patients at the heart we do should be removed as I don't think it is relevant any more due to the additional layer imposed again got to scan code and write email for invoices matter to their back end for verified true copy whereby I am physically at the hospital and no one can help left disappointed and helpless...

I stayed at ward 44 from 18 Sept to 21 Sept 2023 due to a miscarriage. I would say that my stay was very pleasant. The care team was very kind, nice and empathetic helping me throughout. This made my days less painful. Also to the people in the Urgent O&G, and Operation & Surgery Team, thank you for your best services. You guys are awesome