Endoscopic pituitary surgery in 222 Neurosurgery clinics worldwide with additional parameter

Hosp de la familia (Terror story) Hospital de la familia : Do not go here unless you want yo die!! My experience at the hospital : Right as we walked In they take us into a small room asked for the money! Our money got taken, immediately . I mean as soon as we walked in $5,950 +580. We were sent to the waiting room, the fear kicked in immediately as we were left in the waiting room watching this woman Maritsa leaving with our money. I was in tears ! Scared out of my mind thinking we had just been scammed! Soon they came to get us to bring us into room 212. The dresser was old and faded , so was the blanket and the dinner tray. I was so terrified that every time they took my blood pressure it was extremely high! My blood pressure continued to be high as Martiza kept getting defensive, talking over us and defending her unprofessionalism and her greedy actions . She did not try to be sympathetic or understanding. She made sure to talk over us, making sure we didn’t get heard , and that only what she wanted to say and wanted done being the only thing was being accomplished. My constant fear of being scammed I asked for receipts for all the money that had been given to her, she was annoyed at the fact, and stormed out! I was taken to a room where more test were done . The surgeon came in poked at where he wanted to work on. They wheeled me into the operating room. I woke up with no surgery done at all! When I woke up I was asked by a man in the operating room with a terrifying look on his face if I couldn’t remember what happened? I told him no! The other doctor in the room with the almost same look but more of fear & concern, said SO YOU REALLY CANNOT REMEMBER WHAT HAPPENED?? Once again , I told him no, I wasn’t being told what happened instead they all were terrified!! I was wheeled back into the room where my husband was waiting for me. There my husband asked me if I knew what happened? I told him no, but he had the same look of terror in his eyes. He then told me I had died . The surgeon told the nurses to get him where he proceeded to tell my husband that there was a complication and that my heart stopped after my larynx closed on me and that they had to preform chest compressions and that I was brought back and was stable , that as soon as I could get enough of the anesthesia to ware off , I would be brought back to my room to him. They then told him they only got to make the holes for the operation but no operation took place and they could not operate due to the “ complications “ They brought me back to room after that my surgeon Dr. Sariana disappeared completely! We never saw him again. There was another surgeon called in and he was the one we delt with . The consultation service group disappeared with my money . Sent me charges that now doubled my original quote. Now I have no surgery and my money’s been stolen due to their negligence. But I’m being charged due to the hospital not wanting to discharge us and said we must stay a extra nights here! Even though we wanted to leave we were told we would not be able to be discharged until the surgeon discharged us and he refused to do so and left us there accumulating charges for extra nights. When I was finally discharged the nurse said they had destroyed the vein where I had my IV and said no fluid was even going in anymore it was just all accumulating in my body. I was able to make a stop payment for the cashiers check that the consultation company wanted to keep even though they didn’t preform my surgery. They kept $850. Dollars I payed them in cash . But now they are charging me for the hospital stay I didn’t have a choice on, and I want the hospital to know that this whole experience has been a night mare. These people that you have working in your hospital are scam artist and I hope you think twice before you let portofino consulting do this to any other poor women who put their trust in this company. Please reach out to me and let me know what you plan on doing about this company’s terrible service, bill and what’s going to be done here.

I came to this hospital in October 2021 to get a tubal reversal. We made the decision to go to Mexico for surgery because of the cost compared to the U.S and I don’t regret my decision! It was clean, professional, and comfortable. The doctor who performed my surgery explained everything to my husband and I thoroughly and even showed us pictures. Although I do recommend taking someone with you if you can, who is bilingual because some of the nurses and I had trouble communicating since I don’t know Spanish, luckily my husband does and was able to translate things though. Maritza was the person who facilitated the appointment and was very responsive, she even met us at the hospital on a Saturday (the day of my appointment) to check us in. Most importantly though my tubal reversal was successful! I’ve had an hsg procedure back home in San Diego which confirmed this. I have not gotten pregnant yet though but I’m hopeful it will happen soon.I just wanted to share my experience to any other person it may help.

I highly recommend anyone who is thinking of having a sort of medical procedure this is the place to have it done. I am over the moon with how well I was treated by not only the nurses and hospital staff but Dr. S, Dr. Mariana, Penelope and Maritza were exceptionally wonderful to work with. I had weight loss revision surgery and could not be happier. I will be going back at some point for plastics. Thank y’all for being so good to me and my mom.

I tried to set an appointment to see a surgeon. Front desk hang up on me cuz my spanish is not great.

I put five stars just so everyone can see this Dr. Jorge Eugenio Valdez Garcia who works at el Zambrano hellion is doing research with an implant in my eye and he is harassing and threatening to have some one shoot me and has hired someone to stalk me and that person has been breaking in to my truck and has been stealing from me he is trying to scare me they grafted the implant in my eye without my consent and he has been doing research with my eye for several years now!

Great service and awesome doctors, we visited Dr José Ángel Garza Cantu

What a shame that in a Hospital like San José you cannot buy a catheter and emergency medicine at the Pharmacy. As a town pharmacy, it was closed at midday because the person in charge “went out to eat.” AND THERE WAS NO ONE TO ATTEND. And the people I asked saw everything as very logical… “he went out to eat and was probably late.” How little brains. A Pharmacy in a hospital in broad daylight must be open so it is a good idea to have another person stay to serve while someone else goes out to eat. It really took a long time and I had to go look somewhere else (CUAN) because the medicine and the tube were URGENT.

woke up there after a slosh of a sesh, now missing my left nut, right kidney and both my big toes and pinky toes. i have no ballence now

Best hospital in the world!!

Very nice and bigger hospital in the kingdom Saudi Arabia...and many ofw Filipinos work here...

Best professional medical staff (DSU)I’ve seen, honestly they were treating me sooo kindly. So Proud of you.

I worked in this hospital form 2012 to 2021 as electrical foreman and I got good experience from this hospital and i bleev as per my knowledge this is the number one hospital in Gulf.

I hade a spine surgery 2 days ago. Thank you Dr Barnes a fantastic job. and Dr Graham .thanks all hard working nurses, they are very friendly, and always look after me. It was absolutely 5 stars

Excellent service and very satisfactory! I had an open heart surgery here and I feel like home . Everyone who works there take good care of me and always there when needed. Thank you for your service ❤️

Had hip replacement surgery and Mercy made it an absolutely top experience. Thanks so much to the nurses, surgery team, physio, caterers, cleaners. Everyone made the procedure as painless as possible.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

ER is terrible! Unprofessional doctor with zero ethics.

Actually I don’t l know what to say because honestly we still can not believe what happened, my mom had an eye surgery 6 months ago more or less ( ophthalmology department) and she went more that once to follow up with her ophthalmologist on her case and the feedback was her surgery went good and she was ok and no need any more to follow up, meanwhile she was very sick nowadays and she went for a checkup on her eye and suddenly doctor saying that stitches still inside the eyes and the new doctor in the same ophthalmology department in the same international medical center removed 2 from the stitches and said that was the previous doctor mistake because he didn’t follow up correctly on his case and didn’t remover the stitches and after all mom is very very sick and she needs laser sessions to feel better. She very old and is feeling sick for what happened and we don’t know how to report or how to escalate honestly.

Radiotherapy section is clean. Very polite, friendly and responsive staff. Scheduled time for the session is accurate you come as per your schedule you start the radiotherapy session right away. Very clean dressing rooms to dress in the medical gown. You pay EGP 10 at the car entrance gates. Parking is available. Very clean bathrooms.

A bad nurses behavior even not a smile, not organized at all and in several departments which i deal with, as for the out patients clinics, internal admissions process- their policies are not clear- tr wrong directions as a patient you do not know your responsibilities , or your right they do not gave any medical expectations or procedural- by the way i did a surgery and this is another story to told- for nursing which is a disaster- as a one day surgery- the nurse came holding in her hand all of medications and stuff for doing blood analysis without a tray or gloves - for the operation procedure normally in any respecting hospitals- they always gave scrub - the nurse came at my room which had the number 124 - through the scrub ( in a package which a least something good) on the trash can and told to wear this ?! My way to the operation room is another comic story of none nursing medical procedure behavior- very bad experience- not recommend

Saudi German hospital is like a Chinese car which looks good on the outside and hollow on the inside. Orthopedic doctors are seemingly one of the worse departments in Cairo hospitals, very low standards, although the mighty tone, over confidence, ignorance is spread like soft butter on a toast. Not recommended unless you wanna stay in a hotel like hospital but with butchers as your medics.

I lost my grandpa who was the closest person to me in the ER, doctors are oblivious and ignorant, online it says to admit people with aneurysms to an OR asap yet my grandpa was in the ER for three hours and died there, i saw the doctors walking around fast having phone calls,what looked like they were freaking out because there is no surgeon or an available OR. Its so bad to lose someone like this. I am not mad at the hospital only but at this country. We paid 12k after with insurance covering 40%, so it’s about 20k. They spent one hour doing blood tests and another trying to measure his blood pressure because they didn’t trust their equipment, basically i can say if you have any serious emergency don’t go there, unless you don’t care about coming out. A side note google maps shouldn’t be where we post hospital reviews. But what can we do anyway in this country. It’s a lost cause.

Worst experience of my life. Nurses not only asked but forced baksheesh from us. Doctor was over 1 hour late, but they had 12 clients booked for thr same procedure at the same time. I didn't have a consultation pre procedure, I never met the doctor doing the procedure. The nurses asking about my medical history couldn't speak English so I prayed that the procedure, which as u der anesthesia would be OK. After the procedure they informed me I owed double the amount because calculations were wrong, the doctor didn't come in to see if I was OK, he sent his minion. For an International Hospital and supposedly a good one, I have had better patient care and doctor service at a local hospital. For the price of this experience I was highly disappointed

Worst service in a hospital ever. The hospital has a great brand name for what it one day used to resemble. Now, they just operate through that brand name not the actual service, care or help. You pay for an obligatory profile creation!!! EVEN IF you have had a profile created for you in the other "Nasr City" branch!!! "Because we share the same name but different management" -as the customer service agent said. You will always have to wait prolonged periods of times, whether you're in for an inpatient clinic, or even to enter the EMERGENCY room!! Heck! You even have to take a number to get through to the FRONT DESK!!! Unorganized staff, no customer care whatsoever, Worst nursing staff ever. And I'm pretty sure they teach all their staff how to frown in front of clients and patients. I also have been looking into their replies on the poor reviews here, they ask people to send their contact info. BUT NOT INCLUDING A CONTACT METHOD! How can any one "Send you" their info, without knowing where to send it or to whom?! I hate it there.

Really excellent service based on my experience with my wife while she was in the hospital. I would like to thank the respected medical team, especially Dr. Ahmed El-Manawy, Professor of Gynecology. I also thank Dr. Ahmed Desouky and the nursing team located in Unit 21

ZERO STAR RATING TO THE WORST HEALTHCARE SYSTEM IN THE ENTIRE WORLD. I want to share my concerns about the National Hospital of Sri Lanka (NHSL), which, despite being the primary government hospital, has some serious issues with its healthcare system. My experiences at NHSL have been quite disappointing, and I feel it's important to bring these matters to everyone's attention. The problems I faced include unprofessional behavior, rudeness, and a lack of empathy from the hospital staff. A significant challenge I observed is the exhaustion of patients due to what seems like a lack of attention and care from the hospital staff. It's disheartening to see patients, already vulnerable, feeling more tired and discouraged by the system meant to provide them with medical support. I also want to express my concern about reported racial bias by some staff members. A healthcare environment should be inclusive, respectful, and free from discrimination. Such behavior goes against medical ethics and can severely impact the well-being of patients. One such example, the security woman in the Endocrine clinic (4th floor) lacks empathy and compassion towards the sick and needy. While I understand the challenges faced by healthcare professionals, it's crucial to maintain a high standard of professionalism to ensure patients receive the care they deserve. These reported issues reflect poorly not only on individual practitioners but on the healthcare system as a whole. It’s true I can’t expect professionalism from NHSL while the country itself is unprofessional and vile but still I felt the need to voice out my opinion.

This on one of the worst and pathetic health systems in the world. The health system we encountered was really sad. It had a lot of problems and things that didn't work well. My mom needed to get an MRI scan, which is an important medical test. But we were told that the scan had to be delayed for a whole month because they didn't have enough ink. We felt very frustrated and disappointed...After waiting for a long time, we finally got instructions to go to the hospital at 8 AM on a certain day. We followed the instructions and arrived even earlier at 7:30 AM. But little did we know that this was just the beginning of a difficult and emotionally draining experience...We were taken to a room where we spent the whole day, waiting anxiously for my mom's turn for the scan. As time went by, I gathered up the courage to ask about the delay many times. Each time, they promised it would only be another hour and told us not to eat anything...The staff didn't show any understanding or kindness towards us. They didn't take our concerns seriously, which made us even more upset. The hours passed by and it started getting late, but there was no progress or communication from them...My mom, who is 61 years old, sat there patiently without eating anything since morning. She looked tired and weak because of it. It hurt me deeply to see her suffer like that... To be honest, I can't recommend this hospital to anyone who needs medical help. But people like us who don't have much money don't have other options or resources to go somewhere else for better care. Private hospitals are too expensive for us...This experience has left a lasting impact on me - it reminds me how broken and inadequate our healthcare system can be for people who are less fortunate. I really hope that one day no one will have to go through such difficult times when they need important medical services.

The doctors and especially the nurses in the hospital are useless. These nurses are often engaged in social media outside the ward and often only one or two nurses stay in the ward and surf social media on smart phones. Even if a patient cries out that it is difficult, they are not looked after. They don't even check if the patients are breathing, and while giving the medicine, they pour water into the mouth of a patient and put a pill and leave without even looking to see if the medicine has been swallowed or swallowed. Patients or caregivers of patients are not told and concealed about the patient's condition. No advice is given. At least they did not say whether the patient was discharged and nurses says that they were discharged only if the patient's guardians forced them to ask. Hygiene of patients is not looked after. Nurses and doctors go about their lives happily letting patients die. The x-rays taken from the patients are not given to the caretakers and are kept with them even after discharge. They are not working for taking salaries from people's tax money. endangering the lives of poor people. I can call them Satan's children.

I had there fundraisers opening my door and when i confronted him, he said oh i thought you wont be able to hear me. Since when did they have the right to open my house door? eastlondon area. Please advise your staff not to open peoples porch doors or any door if they dont answer the door.

Will you please remind your door to door salespeople whom I guess are students operating in Ripley Derbyshire that it is against Charity Commission regulations to pressurise people into signing up to donating. They have been targeting elderly people twice in two days now. By using high pressure tactics like this you are tarnishing the good works this Hospital does.

We’ve been harassed by GOSH representatives on numerous occasions now. They knocked our door THREE times in a single day. Once at midday when no-one was home, the second just 10 minutes after I arrived home from work (obviously stalking me), and the third at 8:30pm!! I’ve previously expressed my disinterest on donating to the charity, yet they continue to return to our property. If a property could be put on a sort of TPS these guys would be in some serious trouble. After speaking to neighbours, they had nothing good to say either (we have a community Facebook Group), some even said that the representatives were extremely rude and overly personal - one lady even had to leave her house because she didn’t feel safe! Times are hard enough and people certainly aren’t going to donate money to a charity that is being represented by such rude individuals. We’ve offered to give them some spare change as a donation but they insist on bank details. You can jog on if you think I’m going to be giving my bank details to some stranger at my doorstep. I’ll happily donate to charity but it will be on my own terms - not with harassment and peer pressure at my door. I wrote this review after GOSH decided to ignore my email of complaint. We’ve now opted to purchase a ‘no cold callers’ plaque to prevent them from visiting in future. If they choose not to comply and continue to harass us, I will be taking this further; perhaps even deciding as a community to set up a ‘no cold calling zone’ with the Local Authority if need be.

We unfortunately had a five night stay at the NICU over the Thanksgiving holiday. The staff provided excellent care to our kid and were extremely compassionate to us as parents. We were grateful for the private sleep rooms and shower, and they even had a free Thanksgiving dinner for everyone. The parent / family lounges have places to grab coffee and store food, and everything is very clean and organized. The doctors and nurses were very communicative and kept us in the loop the entire time.

Absolute terrible service , my child who has a seizure disorder and potential c- diff was made to wait in the ER for 3 and half hours plus without even being properly triaged . She didn’t receive a wrist band , at any point & we can run the cameras back , no one was alerted to her allergies , there was no band received for that as it typically is .. and she begin to have diarrhea thru the long wait due to the virus she’s had the past week and in turn she begin to get worked up and her fever returned . I asked how much longer the wait would be abd for an approximate timeline .. as I’ve observed plenty of patents come in after one in which I knew personally with less servere circumstances… literally come and go and my child was still suffering in the ER … the Nurse on duty was unaccomidating and almost seemingly unwilling to engage .. as I waited for some kind of answer on when my severely sick child would be seen . I asked if it would be more then another 30 mins and he said he couldn’t promise but shouldn’t be . Well it was . After 45 mins of them calling more then 3 patients who arrived after us .. I reluctantly decided it best to take my fevering , baby who now was covered in feces home.. as she was in her 3rd bowel movement and we had difficulty changing her in the nasty public restroom . I ultimately watched them call two more patients who had come after us exhibiting no signs of eminite health scares then I ordered our ride so I could take my child home to change her and give her medicine to help reduce fever and prevent seizure . I am pissed and very upset that my child and I spent. 3 plus hours we can’t get back in the ER after already being across the street at the Berger building for 3 hours prior this was wayy less then pleasant This is the second poor experience in this particular Emergency Dept but this is the first time it was so horribly handled that I had to leave with not only an even sicker baby then I arrived with . She still now will have to go to another ER to be seen .. because she did infact have a seizure once we got home from her fever that arose& I informed them but that did nothing to medicate the situation or get her seen. Now my kid is home fevering still sick potentially has c-diff and I am skeptical to return her to this terrible hospital because they haven’t even returned my call. I called to speak with charge nurse after filing formal complaint and was told by Jennifer in WR I could not speak to any charge nurse and then she took my information and said a nurse on duty would call back and it’s been an hour with out a returned call. This is negligence and unprofessionalism tht promoted us to leave in the first place and CHOP is looking at a pretty decent lawsuit if we do go to another practice and something is severely wrong with my child with so much documented instances of me trying to get her helper seen and have a team leader consult about next steps. This place wasted my time , cash as it’s costed money I didn’t have to travel to and from and I felt like the poor treatment was racially motivated , as as kid who came in after us was pulled to the back cuz her mother told them she was seizing but I was looking at the child. Who literally just had woke out her sleep. This place is incompetent , and of all the amazing experiences we’ve had here . Today ultimately casted a shadow on them all and I will be contacting the PA board of insurance aswell to file a formal complaint because they need to do better on managing and transparency in the ER wait times. We got there at 12:15 and didn’t receive a text saying my child’s room was ready until 4:15 pm that’s 4 freaking hours for a child who had 2 seizures in past week, has a virus, and cold and caught fever while there … when she has a history of febrile seizures … 0/10 would not recommend. Shame on u all

Very friendly staff and amazing doctors. The information desk is very helpful. The front lobby is well designed and honestly fun to be in due to it's design: there is a meandering ramp that goes up several stories with interesting interactive stops on the way. The lobbies on each floor are also all well laid out: they have great views outside and inside were designed with children and comfort in mind. The plaza out front and the cafeteria/Cafe are both relaxing places to recharge.

Horrible experience… i arrived at midnight in an ambulance with my 1 year old and i am sitting in the waiting room at 4:29 writing this review … they told me to wait for 5 hours for a doctor …. My son is really sick and cant do anything about it and the people that are supposed to help are just being awful to me for asking if they could check on him

Excellent care for our two year old, every staff member made us feel at ease, looked after us well. car parking (multi storey) was simple, drive in, no coins or tokens to mess around with, well laid out hospital and clean, far better than our local hospital (RPH)

Every single staff member I have met in this hospital, from security to cleaner reception to nurses to physicians, is a genuine nice person. They are willing to help you without hesitating. The communication between units is excellent.

Great people. Great view.

This hospital specifically just for children, 20 different division on large space in front of the best view the sea. helpful doctors and nurses.

Famous hospital for children. Warning: for urgencies, the waiting time can be quite long

Kudos to all nursing staff. They were a great support during the difficult times. Night staff were exceptional always running to people’s aid - I felt they were overloaded with work. Found new respect for the night staff The facilities staff were so polite, lot of patience and so respectful. They were amazing people. Over all great service and support. All of staff members were awesome people.

Aster CMI Hospital is having 5* Services in Healthcare sector. A class service providers in Multi Speciality hospital in Bangalore. Joined Emergency for different reasons and discharged with Smile. Thank you so much to Doctors Shashank, Akhila and Venkatesulu make my father speedy recovery. They are Master's in Consultation, Treatment, Lab Services and Car. Special thanks to Emergency, ICU, Insurance and Security Teams. Well Planned and Feel comfortable Hospital. ICU security - S Lakshmi Thanks

Worst hospital. Only because of good doctor we came here except that each and every thing here is worst. We were in the general ward and there was no nurse call option provided. My father was the attendant and he had surgery just 3 days back and he used to go near the nurse desk for help,l. Except a few nurses all others were very rude. The admission process took a long time because of insurance pre approval even if we had shared all documents 3 days before. Such a big hospital but for billing only one person was there which took a long time during discharge, Bought medicines from hospital of nearly 9k and not a single penny discount on medecine. All tests were 10 times more costly then outside. This hospital is just looting patients. If you have enough money then you can choose this hospital. There is no limit on looting patients here.

Excellent staff of internal medicine: after many months looking for a diagnosis, they were the first and only to listen, study my symptoms, and find the cause in a rare illness, before sending me to the appropriate structure in Cochin. The structure is modern and clean; 5 stars also to the chef: the good food made my weeks there more pleasant.

Saw the emergency room in the middle of the night, waited less than half an hour, it was quite fast, the doctors and nurses were very caring, and there was even breakfast, although it was simple.

My anesthesiologists were playing Joanne while putting me to sleep. Great and kind staff. Very positive experience.

You guys don't think much about the staff letting work 12hrs continuously for 5days and give them duty on next day. This is an hospital and you guys need to keep your staff mentally and physically fit and not exploiting them. You such type of work ethic could lead to many legal cases so I request the HR department to regularly monitor the incharge and many of your staff are quitting there job so you better find the reason why they are quitting and stop recruiting the bunch of people every week.

This is my first visit with Escort Fortis hospital Jullena. One of the worst services in return of hefty charges by hospital against the services provided to patients and attendent. On the cash counter only one resource is there who is managing discharge of IPD patients, emergency patient registration,issuing of ward pass,answering of query call,handling patient attendents. It is really called save 100% money without hiring man power. It took 30 min for me just for the patient registration. Nurse in emergency rudely behave with patients. She was on mobile and doctor asked her to attend the patient then after 5-10 min she start work as per Dr instructions. She didn't use curtain to cover the female patient and start procedure. In emergency there is a bed but bed sheet of patient bed looks very dirty not washed properly. There is no glucose bottle stand on each bed of emergency. Really Fortis hospital only charging royalty amount from us. I recommend hospital management have a look of holy family hospital and learn hospitality cleanliness and administration from them. At least holy family hospital has sufficient staff and caring nurses with clean floor and washrooms. I will give bed sheet photo also but patient was there and you can see there is no side stand there. Emergency bed charges 1000 Doctor 2100 Registration 200 Plus. Lab charges. Don't know how they are managing labs do they really take care of hygiene or not. Hospital charges are high and services in negative -100.

They deserved 5 stars for treatmet but i gave 3 for their billing irregularities. Please check your bill twice before making final payment. I've found inconsistency in their billing. Being an international patient they charged me in USD but refund my excess payment in rupeis for which i had to struggled a lot. Moreover they gave me counterfeit notes which they declined to replace from me.

They do not do their job well, 7 hours in the emergency room and do not attend and then say that they cannot attend to a patient

Undoubtedly one of my best experiences, location in the center of the city, excellent medical and administrative staff, old but well-kept infrastructure, spacious with gardens.

This opinion is directed to block 6 of the hospital, which is in an area where you can see people who consume drugs, although there is surveillance and once inside the hospital it is safer, if it is scary, at least walk to the hospital at dawn, and block 6 is opened at 6 in the morning and meanwhile everything is dark or with little light, a perfect place for homeless people, you have to travel with great caution and at least if you are patient and come from somewhere other than Medellín, it is not advisable to be in line before 6 in the morning to check in at block 6, arrive with 5 minutes left or at 6:00 am, there a guard opens the door and when you are already inside the place is much more pleasant and neat, there is a waiting room with chairs where you can wait for them to call you for the billing card, there are elevators, there is natural ventilation in that waiting room, almost all the staff there are friendly to the extent they should be. I give it a 3 star rating, for a not very pleasant event that I had to go through in there, I think that of all the possible days in which that bad event had to happen, it happened just on the day of my appointment, I don't know who it was from the fault of that negligence but thanks to a call to my eps I was able to quickly solve that difficulty so as not to continue in that unpleasant situation in that hospital block.

An amazing facility with an amazing level of care. Better than any US or German hospital I have ever been in. The office of international patients is very professional and thorough. Dr. Taboada is very thorough and professional. I can't recommend this hospital enough. Super experience.

I came to see if giving birth at Serena del Mar was an option. When I was given a tour of where the mothers and babies stay it was great. I was told to male an appointment to be seen by an obgyn so that they would have a history of me. The nurse took my info days before my appointment but apparently never followed through with setting up my profile. I showed up for my appointment and was never told who I would be seen by. Dr Maria Fernanda Toro Wils was upset that she had to wait on me because the staff had not created my profile. I finally went into my appointment with the doctor and she scolded me and told me she had no time we had to rush. I told her I did not understand whybinwas being treated this way when her staff was a mess. She told me she always does 40 minutes and she dedicated about 20 minutes if that. I left there feeling so upset and totally changed my mind about having my baby there. The treatment from Dr. MARIA Fernanda Toro Wils was terrible. I would not recommend her or her staff in a million years.

They neither answer their phones nor respond to emails seeking an appointment! Terrible customer service. I communicated in Spanish as well so not a language issue.