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The doctors and other staffs were really nice, helping everyone warmly. The reception was great.

The busiest and best govt hospital in the City. It just lacks a lot of workers

Whenever you go to the orthopedic section the doctors saying go to Bwaila hospital. In bwaila the orthopedic section is not functional... Why you guys are torturing patient what's your problem with consulting the patient who are coming to your hospital??? Is there no one looking after this?

I went there for a procedure yesterday. The Day Hospital was really impressive!! The nurses were amazing, the pre and post care as well with outstanding doctors… and the food was also really tasty afterwards. Thanks so much!!!

Wonderful experience. The personnel are very friendly and professional. Most information captured beforehand on website making the questions here far less and intrusive. Will see what the food is like..

I feel Durbanville Medi Clinic ER is run by a bunch of lazy, rude, unfriendly staff from the Dr's. down to the Reception staff. A much better option is Cape Gate Medi Clinic. Friendly, helpful and competent staff.

Was attended at emergency department. Nurses responded immediately when our ambulance landed at A&E. Was impressed by how neat the department was and their private rooms in A&E, Easy to follow directions. Nurses were engaging, humble and had a kindhearted. Offering great services. Thumbs up to Aga Khan Hospital

A hospital to go to. I came here with an emergency patient and the response was quick and efficient. If your insurance can cover you, this is your go-to hospital. Very world class kind of a hospital. The doctors are all well knowledge endowed in their respective medical specialties. The nurses are most especially customer service oriented - loved their reception. Watch out for the Children's Specialty Hospital that's yet to be launched. Keep up the good work The Aga Khan University Hospital.

For your Surgical Clinics, Improve your appointment booking system! If Doctors have emergency surgeries, and patients appointments have to be cancelled or rescheduled, INFORM THE PATIENTS in good time. There are people who Travel from Out of the town for their appointments! And if appointments for the following days need to be amended to accommodate patients whos appointments had been cancelled due to any emergency the doctor had to attend, then those patients booked on the following days should also be advised of the situation so that they can plan themselves. Very poor service!

Horrible, emotionally traumatic experience,irresponsible employees(not all, yet many, to be specific); the cost of the service is unreasonably high, absolutely disastrous finance department with pricing errors beyond 5k. They didn't accept my written complaint and never responded to the verbal, although promised.

Please avoid this hospital. I went in as an emergency patient and cannot believe how me and my family including young children were treated. No chairs or seats so my kids sat on the floor. All the hospital were concerned about was how I was going to pay. Whilst weak I had to walk around the hospital to different rooms just to make payment. I can’t believe hospitals so amateur unprofessional and selfish exist . Please beware.

The worst ever hospital I have ever been to in my life, unprofessional staff, complicated process just to get Into the emergency room, fees to open up a medical file eventhough I have my medical card, long awaiting to get in and a lot of people keeps redirecting me. I'm writing this review while waiting for almost 40 minutes just to have someone to check on me and I really feel sick and bad. Worst experience ever.

This Good visited and reception and system with very nice and exprince doctors Just call 16221 for reserv

I am a consultant clinical oncologist, here we have all the treatments I can ask for, this is very important knowing that I can treat my patients according to the most recent international guidelines.

- Very Dirty hospital - Rude and unfocused doctors - Careless staff AVOID!

I’m here to inform you that doctors don’t know anything about medicine there, the whole system works just to drain your money! I came to this hospital with hard case of chemical hive, and dermatologist instead of making IgE test for allergy, asked me to make general blood test and CRP. Also, she was not listening to my story and what happened to me, she was making assumptions like - this is from hygiene tampons or a bug bitten you, despite the fact I said clear it’s from levothyroxine medicines which I recently was taking. So she subscribed me 2 antihistamines and cream, despite my case required immediate injection of prednisolone. Next day I felt worse, when we came again she started create another assumptions like - this is scarlet fever, this is bacterial infection. I was literally crying from skin edema. So instead of giving prednisolone injection she sent me to pass bacterial culture ( and seems to wait until I die). My CRP test was 143 instead of max 5. So when we went to pass this blood and bacterial test again she run to us and said actually your case is very serious go to emergency. There, they were very slow, making another pointless assumptions. They put me in the hospital for 1 day made me pay 15 thousands EGP as deposit for 2 days. Not listening to me they said - you have bacterial infection, we don’t know which one we will made blood culture and give you antibiotics and corticosteroids (finally), especially with the fact that my skin was not red - it was already purple! No one listened that I have high TSH and I was taking levothyroxine and even in instruction it’s written that it may cause hive. They brought me another dermatologist and endocrinologist. Meanwhile I was waiting for any treatment for 5 hours And this is emergency! After corticosteroids I felt better and next day I run away from this terrible place. They subscribe me antibiotics for a week, and on 5th day I got my blood results showing - there was no any bacterial infection. For all of this mistreatments and pointless doctors who benefit nothing to me they took 15.7k EGP. And here we don’t even count another 800 egp of first dermatologist who was doing nothing but being 101% unprofessional. If you want experience of being on edge of death with your own money - welcome to SGH.

I try only clinics, labs, rays there. The place is very organized. One of the best. Process is very smooth. Parking area is available. Doctors are really really below average with high price which is now 700 the visit.

Very rich image starting from entrance with many facilities and coffee shops in addition to a dine in well known restaurant with a very good breakfast and also various shops for gifts. Staff are friendly and active all time you can ask and get quick reply on site, Rooms are very comfortable with a richy furniture with totally isolation. Prices are very high with a good service. Medical services are the same as all huge hospitals but this one with a much more luxurious elements regarding image, furniture and polite staff.

Worst experience ever . Rip my gm. From a broken leg

Dr Ibrahim El Ganzoury is the best diagnostician, incredibly smart and credible, reinstates trust in doctors..Loads of gratitude and best wishes for continued success & wellness

Good medical service. The clinics are running almost throughout the day. Although the service is expensive here, but almost everything there is covered by insurance, and then you will get the service for a very reasonable price.