Epilepsy treatment in 3 Neurosurgery and Oncology clinics in Africa with additional parameter

ER is terrible! Unprofessional doctor with zero ethics.

Actually I don’t l know what to say because honestly we still can not believe what happened, my mom had an eye surgery 6 months ago more or less ( ophthalmology department) and she went more that once to follow up with her ophthalmologist on her case and the feedback was her surgery went good and she was ok and no need any more to follow up, meanwhile she was very sick nowadays and she went for a checkup on her eye and suddenly doctor saying that stitches still inside the eyes and the new doctor in the same ophthalmology department in the same international medical center removed 2 from the stitches and said that was the previous doctor mistake because he didn’t follow up correctly on his case and didn’t remover the stitches and after all mom is very very sick and she needs laser sessions to feel better. She very old and is feeling sick for what happened and we don’t know how to report or how to escalate honestly.

Radiotherapy section is clean. Very polite, friendly and responsive staff. Scheduled time for the session is accurate you come as per your schedule you start the radiotherapy session right away. Very clean dressing rooms to dress in the medical gown. You pay EGP 10 at the car entrance gates. Parking is available. Very clean bathrooms.

Worst experience of my life. Nurses not only asked but forced baksheesh from us. Doctor was over 1 hour late, but they had 12 clients booked for thr same procedure at the same time. I didn't have a consultation pre procedure, I never met the doctor doing the procedure. The nurses asking about my medical history couldn't speak English so I prayed that the procedure, which as u der anesthesia would be OK. After the procedure they informed me I owed double the amount because calculations were wrong, the doctor didn't come in to see if I was OK, he sent his minion. For an International Hospital and supposedly a good one, I have had better patient care and doctor service at a local hospital. For the price of this experience I was highly disappointed

Worst service in a hospital ever. The hospital has a great brand name for what it one day used to resemble. Now, they just operate through that brand name not the actual service, care or help. You pay for an obligatory profile creation!!! EVEN IF you have had a profile created for you in the other "Nasr City" branch!!! "Because we share the same name but different management" -as the customer service agent said. You will always have to wait prolonged periods of times, whether you're in for an inpatient clinic, or even to enter the EMERGENCY room!! Heck! You even have to take a number to get through to the FRONT DESK!!! Unorganized staff, no customer care whatsoever, Worst nursing staff ever. And I'm pretty sure they teach all their staff how to frown in front of clients and patients. I also have been looking into their replies on the poor reviews here, they ask people to send their contact info. BUT NOT INCLUDING A CONTACT METHOD! How can any one "Send you" their info, without knowing where to send it or to whom?! I hate it there.

Really excellent service based on my experience with my wife while she was in the hospital. I would like to thank the respected medical team, especially Dr. Ahmed El-Manawy, Professor of Gynecology. I also thank Dr. Ahmed Desouky and the nursing team located in Unit 21

I would like to recognize Dr. Shahenda Ahmed from outpatient Pharmacy team as she is a very supportive person and putting the patient satisfaction as her first priority! She also made sure to educate me very well about the medicines and answered all of my uncountable queries with patience🥰

Eng mahmoud zahran I want to thank all the staff nursing and housekeeping administration Doctor's as well for caring and medication Dr walid kamal icu in charge and thanks for al Salam hospital

My name is Carmen Felicita Figueroa and I was in the  hospital from  August 10, 2023 through August 13, 2023.  The nurse Esraa Adel make me feel like her family in my stayed at hospital. Her care for patients are outstanding and her blessings hands can’t feel the needles at all.  Her charismatic is beyond excellence. I recommend her for any hospital in the globe.

Very bad experience should be closed its not hospital

Dr Ibrahim El Ganzoury is the best diagnostician, incredibly smart and credible, reinstates trust in doctors..Loads of gratitude and best wishes for continued success & wellness

Good medical service. The clinics are running almost throughout the day. Although the service is expensive here, but almost everything there is covered by insurance, and then you will get the service for a very reasonable price.

The doctors and other staffs were really nice, helping everyone warmly. The reception was great.

Whenever you go to the orthopedic section the doctors saying go to Bwaila hospital. In bwaila the orthopedic section is not functional... Why you guys are torturing patient what's your problem with consulting the patient who are coming to your hospital??? Is there no one looking after this?

Covid Test for travel: bring cash 75,000 Malawian kwacha. This is the only government testing center. They close for lunch hour, afternoon hours until 3:30pm. They said come back the following morning for results certificate. Can be busy, doctor said they do around 500 tests a day.

Best dental care, the clinic is very clean and the staff is friendly & drs are very professional

Best service ever. The customer service is top notch and the place is sparkling clean. I definitely will recommend it to my friends and family.

I got my front teeth masked here. Asked for the color I was comfortable with but when the dentist was finished the masked teeth looked yellow in comparison to the surrounding. Considering it was a cosmetic procedure I expected the dentist to give me what I requested. Anyway before they continue with any procedure make sure to confirm after every step or expect disappointment

Just completed my first session of approximately 2 weeks, personally I'd say it's worth it, Warm regards to Dr. Molly and the Reception crew at the Hurlingham branch, we are only humans but you guys are damn good in what you do. I'll give you the 5th star upon my return, Suleiman.... 🫶

I was searching for the best dental Clinic in Nairobi and that's how I came across this great clinic.i called them and I managed to get same day appointment.my problem was,anytime I eat anything sweet,salty or hard I was having too much pain..Thanks to Dr mugo and her team for a great job, at least now I can eat anything after only 2 times visit.first day they cleaned my low teeth and second day they were to clean upper ones and that's when she noticed my upper one had an issue.they did an X-ray and they were able to identify my problem.one tooth was extracted and 2 tooth I had a root canal.the procedure was painless.i didn't experience any pain..many thanks to Dr mugo and your team..I can't thank u enough..I'm so glad I made the best choice...

Surgical extraction was painless all the way, from the injections to the actual procedure to the heal. No pain was experienced at all. And the customer service is excellent

I had a great experience here and was able to book the same day on a Saturday, which I really appreciated. The dentist was knowledgeable and did a thorough job with my cleaning. It was also very affordable too compared to other dentists in Nairobi.

Dr.Jyoti Bahra is a great dentist that understood my needs from the time i stepped into her clinic as she was honest with alot of compassion and took time to explain what needs to be done and indeed provides valuable advice. She is always warm and welcoming and not satisfied until their patient is happy with whatever work may have been needed. My gratitude for Dr. Jyoti Bahra and her staff goes beyond the stars! There is no other dentist I would go to or recommend!! Thanks to her, i now have the perfect smile.

Had a cracked tooth on the side of my cavity filling and they were able to fix it the same day! Obviously, it was bothersome day one because of the drilling and fill, but the next day I felt nothing and it's great to have a tooth I can use again! Highly recommend!!

Dr. Jyoti Bahra is wonderful. She is very professional and takes time to discuss that outcomes that one is looking for from Botox. I also appreciated the follow up visit. I had a wonderful experience and will definitely be going back.