Myelodysplastic syndrome (MDS) treatment in 102 Oncology clinics in Americas

Hospital Paulistano is excellent, incredible professionals from reception to departure, delicious food, I was very well assisted by neurosurgeon Dr Adil Bachir and Dr Rodrigo during my anterior and posterior lumbar arthrodesis surgery, on the L4, L5 and S1 vertebrae, almost 8 hours, doctors on duty, very human and attentive, wonderful nursing technicians, excellent nurses, excellent and committed physiotherapists, it was an immense joy 1 day after the surgery to get up from the bed and walk around, without any support. My mother waited for my surgery in a room, fully assisted by the staff and nurses, thank you in advance for so much effort and care. Congratulations to everyone involved. The only negative point is the shower, which doesn't heat up very much.

Today I had it at the oncology outpatient unit with an appointment more than 30 days ago. When I got there I found out that it was no longer scheduled. Because my plan, which was Amil, changed on 11/01/23 to Bradesco and they simply didn't send me a confirmation email. In other words, lack of respect and I missed two appointments, one with the oncologist and another with the general surgery team (which has already been rescheduled 4 times since September) Today I was rescheduled for 11/24 by the oncologist and the general surgery team oncology on 12/11. I complained to customer service. What I heard was . I'm sorry ma'am, let's find out what happened. Very inhumane towards cancer patients. And on June 14th of this year, during my first surgery, they lost all my exams from the surgical center back to the room. What I heard from the Surgical Center Manager... I trust my team... This has never happened... In other words, I'm the one who fights behind the exams to continue the treatment. I had to go to the Lavosier and Tecnolab laboratories to request a duplicate of the image exams.

I had knee surgery on 6/24. The service was all polite. They always ask you to arrive two hours before surgery completely fasting. Before the surgery I spent time with nursing, with an anesthesiologist and with my doctor. All facilities clean and well organized.

* Good facilities * Good equipments * Bad communication * Bad attention and follow up on the patient. * Really slow process in “emergency” area. * Bad management.

Sandinista Revolution Really??? still rich ladies came in where we where all waiting for more than two hours just because they knew the doctor and were rich where overpassing a pregnant lady this is a disgrace to the honor of the memory of our great hero that kicked out twice the US marines the revolution was useless there is no such thing like equality in my beloved Nicaragua

MY FRIEND RECENTLY VISITED THIS HOSPITAL AND HE STATES HE HAD A GREAT EXPERIENCE! EXCELENTE STAFF:) BUT MOSY IMPORTANTLY DR ALTAMIRANO WAS VERY PROFESSIONAL, HUMBLE & COMPASSIONATE . VERY KNOWLEDGEABLE EXPLAINED EVERYTHING DETAILED AND MADE SURE HE UNDERSTOOD, THAT SHOWED US HOW MUCH PASSION SHE HAS FOR HER JOB SHE IS THE BEST DOCTOR HIGHLY RECOMMEND ANYONE TO SEE DR ALTAMIRANO WISH I COULD LEAVE A 10 STAR FOR HER ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Doctors unprepared to provide PA care. As it is the only hospital in the city, professionals should have more experience.

Great service with my mother who had surgery, doctor, nurses, cleaning staff all very attentive. Grade 10

We are always very well attended to, we are Unimed customers, the call center has become an extraordinary differentiator, the new hospital facilities are above expectations. Attentive clinical staff concerned with well-being.

Excellent institution. I was hospitalized and operated on twice. The entire professional staff deserves nothing but praise. For his knowledge, treatment and support of patients. Professionals and humans. Thank you!

Excellent care, medical equipment and building. They really serve you very quickly, you can request half shifts yourself without any problem. At the entrance table they welcome you quickly and explain everything to you What you need to know.

Regrettable attention. They made me come back 4 times to ask for a refund, they gave me a thousand buts. The girl in laboratory box 1, (a blonde) was disrespectful and did not help me solve the problem. I asked to speak to the supposed manager 'Diego' and he couldn't solve it for me either because 'some time had passed' and they forgot to request it from social work. Finally, they didn't give me my money back.

Terrible service, old rooms, they charge you ghost expenses. I believe that the morning nurses are not paid well, because they do things reluctantly, they make faces at you, they do not come soon, they are not organized in patient care, they do not disinfect the thermometers every time they come to take signs. . Very expensive and they give you the cheapest paper on the market. As a tip: it improves attention when you call public relations. Better care and lower cost in smaller private hospitals. Being here is similar to the IMSS, only here you go faster, but from then on it's terrible. The Angeles Mocel Hospital branch is good, quality and the staff is extremely friendly.

I found myself sick in Mexico City and after some hesitation I took myself to Angeles. I am from the United States and my review will be from the perspective of someone who is used to USA healthcare. Angeles was amazing when it came to everything important. My intake was awkward but the woman who helped me did everything she could for me since I was incapable at that time. The doctors where amazing and everything to do with my diagnostic evaluation was efficient and professional. (however, unlike in the USA, the doctors took there time to perform a complete evaluation and were not rushed). The emergency room care was also excellent. When I left the emergency room and went to a normal room things were not as good, in fact I was pretty angry with my nurse there. I was blessed to have a friend in Columbia to use for translation but everything to do with being in the regular room and paying my bill was extremely awkward. Hospital translation services were never made available to me. Regardless, I feel like the healthcare I received was excellent and I would never hesitate to use Hospital Angeles. I found my care here to be at least equivalent if not superior to the care I'm used to in the USA

To my fellow US Citizens I suggest this hospital but please don’t get services from Dr. Gilberto Hernandez Bautista. Unprofessional anesthesiologist. Be sure he won’t be involved in your surgery.

This is the worst hospital experience I've had in my life. I arrived to the emergency room at noon and left at 4 PM whit out being attended to. They charged me $290 USD upon arrival and then made me whit for 2 hours. When they finally call me in, the doctor looked at me 30 seconds and ordered an ultrasonic check that NEVER came. Finally I decided to leave as the lack of attention, the negligence, the lack of information, the complete disregard for my problem and obviously the time spent doing absolutely nothing and listening to the nurses laugh and joke around out side my cubicle, got the best of me. When I decided to leave they made me what another 45 minutes just to return my deposit and give me back my ID which was retained! (Yes the take your official ID and they DON'T give it back until they secure your payment. This is illegal by the way) by the receptionists. By the way, I came to the ER with an internal bleeding due to a fall. The Traumatology "Dr. Jenny" gave me 30 seconds to look at the huge hematoma I had, and then one hour later another 30 seconds to give me the "self leave paper" to sign. NEVER She gave me any indication or had the intention to help me. In fact she said "there is nothing I can do". AVOID THIS EMERGENCY ROOM AT ALL COSTS!

Worst hospitals only into making money I could have got my treatment done cheaper in the USA...they just dump what ever they want for kidney stone laser treatment and stay was a bomb 210000 pesos+80000 for doctors fees...they will empty ur pockets with sweet talks beware doctors are good you could use their services in other hospitals....the taxation department should look into these scamsters

Así a surgeon I can strongly recommend this hospital, superb service,and no,j don't work there

Impossible to speak with someone intelligent on the phone. They will not let you talk with managment either. Want to know how my friend’s health is… no luck!!!! Nobody knows anything.

Treatment from the nurses and doctors were great. Very attentive and helpful. But the dark long-haired woman in the reception for the pediatric section was very ignorant. We live in the US so the stuff she insisted from us Made no sense since we don't live there. We purchased insurance in the states before our travel and made it seems as if our services was not covered. Overall our insurance was great and took care of it all including the prescribed medicine. They sent the hospital a letter of guarantee of payment and we paid not one dime.

This review pertains to the hyperbaric chamber unit in this clinic. Ricardo Palma Clinic is deemed a high-end medical center; however, based on my experience, its hyperbaric clinic unit does NOT provide the basic elements needed from a top-notch medical center. I had to leave without getting the services. Mayor observations:. 1. Bad facility (no privacy - 3 chambers, 3 patients, the nurse and a doctor sharing a 6x4 meters room where the patients undress and dress, plus a smelly bathroom in the tiny waiting area - 2 chairs) 2. Bad patient care (no instructions on how to come prepared to the session - like...pls only wear 100%-cotton clothes), does not provide adequate clothes when the patient comes unprepared, and no privacy to undress and dress. 3. Uncleanliness - No time between one patient to the next to properly clean the chambers. They sprayed peroxide inside the chamber in the confines of that small room and without any waiting time to remove the odor of the peroxide and the sweat / odor of the previous patient, they pretended to insert me into the chamber that smelled like feet sweat. I could take being in that little chamber but I could NOT take being in the tiny space smelling that foul-odor... I left without getting the service. It was a extremely disappointing and disgusting experience for a medical facility that claims to be a top-clinic in Lima Peru. Certainly La Clinica Ricardo Palma is NOT a high-end clinic.

Terrible admin care. There is no real patient ownership and each unit blames the other. There is deep lack of coordination among stakeholders. Patient has been to the hospital 3 times now to get surgery and something always fails because there is lack of coordination and communication between staff. There is need for a real overhaul. Very sad to see this historically best-in-class hospital treat patients this way.

First off this is the best hospital in Bogota according to the locals and my Colombian friends. I came here on a work trip and had an emergency operation to remove my appendix. I came in at 2am, got the diagnosis at 3:30am and they didn’t operate on me until 12pm. The delay was due to the incompetent hospital admin people dealing with my work insurance. I offered to pay out of pocket to get things rolling but they refused. They told me they don’t want double payment incase the insurance goes through. I definitely suggest bringing a Spanish speaker here if you don’t speed to local language because most of the staff don’t speak english. Before the surgery, I had to sign a bunch of disclaimers and waivers which were all in Spanish. My surgery was great. The surgeon spoke good english and was very professional. He reassured that I’m not going to die. As far as hygiene goes, the facility looks clean except there were a few times I caught my nurses taking my blood and iv out without wearing any gloves. Make sure you have money before coming to the hospital. They wont operate on you until payment is confirmed. Last but not least bring a blanket and pillow so you can sleep on the bench while you wait to be seen. Overall I’m grateful for the nurses and Drs that saved my life. My appendix was on the verge of bursting. I would like to give this place a 5 stars had it not been for the front desk admin people.

I had to get a covid antigen test prior to flying back to the US, and was reading reviews at labs all over Bogota, stating the antigen test took 5-7 days to come back. I was worried that would be the case here, so when we went in, I asked, and they said only 4 hrs at the most (it took about 2 hrs, yay!). The staff was so kind and helpful, even though we understood hardly any Spanish. They were very patient with us and we were able to get all the paperwork filled out without any problems. Also, the antigen test was only 120,000 COP, which was better than anywhere else I had found at the time.

Terrible!! The triage staff are rude and the doctor who treated us doesn't even answer the greeting. They lack empathy. If one day they want to get certified, they should start with the staff. You can see the hatred they have for their work, which they project into customer service. The only good people are those in the goal and the laboratory!

Terrible 😣

I have blood cancer, so I get test at other testing place and than go here for treatment. Lots of waiting, I have to go down street to pay for service. Than more waiting. Not bad place, but everyone seems to be confused. Other than that, it's fine

It is a place where I have had several experiences. More good than bad. It has good transportation, access roads. Good facilities with the different equipment and logistics that a medical center must have and qualified personnel to care for the different patients who are referred there. Hopefully more will be invested in the sector to improve the quality of life of patients.

What a disgusting clinic, terrible, how sad, I entered the page to request an appointment with a cardiologist, he never entered, I went there to request the appointment, I missed the trip, I put a PQR, they gave me the appointment after three months, I went to the appointment and 40 minutes queuing to make the payment, I went up to wait for them to call me and it took another hour to attend me. INCREDIBLE!

With great sadness and disappointment, I need an appointment for my dad and they say they have to call! And do you think they have? I waited because I know that not everything is on time but more than a month, sorry but my dad can't wait for disrespect

It is a terrible service from the Vigilante, who brought two dogs to the Hospital (what a hygiene thing) they serve you in waiting chairs where they give you medicine and they are not waiting to remove it when they are finished, even where they place the serum there were more medicines other patients who were no longer in the Hospital and do not pick them up to leave them in the trash. Most of the doctors and nurses, if not all, are inexperienced. I was treated by Doctor Walter Antonio Lopes Torres who diagnosed me with a kidney infection and pneumonia (with pneumonia but he sent me home) despite continuing my bad condition, I came to Barranquilla of my own free will, feeling very little improvement after the medications where, surprise, I have dengue. And then what kind of service do they provide in this clinic?

The facilities are spacious, illuminated, with air conditioning and with staff always ready to help. The parking lot is large and free.

Everything went pretty fast and the team seemed Professional, the doctor came to check on me couple of times and I could really feel she cares. It’s a pretty good hospital for South America standards .

Terrible

Many people. The attention is not friendly upon admission, however in external insult it improves a little and in hospitalization it improves considerably more. The medical equipment and technology are good.

After entering the emergency room, they delay people up to 3 hours for a simple injection. The staff meets in the offices to talk on the cell phone and chat; Very few give priority to what is really an EMERGENCY service.

Terrible human attention, lack of humility on the part of doctors in the intensive care unit 2 floor beds from 1 to 25, especially women, my mother as a family member went to ask something, and addressed the first uniformed person calling her "woman "Do me a favor" and the lady responds, "I'm not a woman, I'm a doctor" and she leaves without saying another word. My brother, as a patient, takes too long to perform assisted position changes and personal hygiene. It lasted more than 1 hour being with him. the dirty diaper, but they do see a cell phone in the family member's hands and they run to tell them to put it away, and they use it as if nothing had happened, what a lack of respect.

For 5 consecutive days they make me fast all day waiting for a surgery around 5 pm in a rude way and without any tact that they will not operate on me, if I approach them respectfully they get indignant and respond horribly, I feel imprisoned I have been hospitalized for 12 days for some calculations .

Terrible attendance. They ignore patients who need quick care. They keep waiting and don't justify the delay. Even with very few patients to treat. Unprepared nurses don't even know how to apply a serum into a vein. Total disregard! A thousand times Unimed hospital. Even the SUS is much better.

The reception has very good service, I cannot say the same about the service provided by the doctor on duty at this hospital, she is disrespectful towards the patient! I felt that the Doctor didn't know what she was doing, the impression she gave was that my fiancé was a laboratory mouse! At the first consultation he was teased and in the end they prescribed ibuprofen and if the symptoms persisted, he would see a specialist. We went to a specialist, they treated it like sinusitis and even though we were taking very strong medication the fever came back, we went to the emergency room again, he had a fever of 39, the doctor (the same as the first time), again gave terrible care, she couldn't find what He passed the responsibility for returning it to another employee, who recommended more medication for the inflammation, but without knowing why the inflammation didn't go away. I won't mention the doctor's name, but the appointment took place on 10/06/23 at 10:15 pm. I don't know if the hospital will see this comment and do something about it, but even if it doesn't do anything (which is very likely) I want to record here my dissatisfaction with the hospital and the poor service provided. A service where we pay for a private plan, which by the way is not cheap.

As a student, I was always welcomed by hospital professionals, especially for admission to the hospital. However, after some changes at the hospital, there is a DISTURBANCE with students, delaying our entry and jeopardizing our classes at the hospital. I write this evaluation with great regret, as it is a reference hospital, we students expected more respect and not the treatment we are receiving lately. Unfortunate. I can cite two examples that occurred to me recently. First, I had to wait more than 1h30 to enter the hospital and I missed to see a surgery. Second, due to the delay of the reception staff, my group and I had to miss 30 minutes of class!!!

Good doctors, half of the nursing staff are very attentive, and the other half need a customer service course, and there are no insurance personnel on weekends... no one from the insurance takes care of you on Saturdays or Sunday. I do not recommend👎

Excellent cardiology hospital, the doctors are top notch and the staff that work there are the same. A thousand congratulations.

I am currently hospitalized in this place and the truth is that I feel that the service gives a lot to be desired, the nursing shifts go to extremes, some are good and others are bad. It's six in the afternoon and they haven't come to clean the room, I told the nurse on duty and he says that it's not up to him to file the report, so what do I do? why so "how cheap is the stay" well, no

I visited Sta Casa on two occasions as a patient and as a visitor, they provide an excellent service with trained doctors and well-prepared staff, I was well attended to and well treated by both......

Hospital concerned with providing quality care for everyone! Excellent projects will still come to the city that will provide better health for everyone!

Many are good, but in chemotherapy there is a need for more nurses to care for us who are undergoing treatment

I didn't imagine we would have such a positive experience, from reception to the surgical center staff, nursing staff, concierge. We were treated with incredible affection, the nurses took care of the patient and companion as if they were family. The kitchen maids, cleaners, what a team, there are no words to explain the amount of gratitude for all the care and affection we received.

I had orthognathic surgery last week, the entire team that attended to me during the 4 days were extremely dedicated. Mainly the nursing technicians: Juliana, Rebeca, Nice and Denise. When I was discharged I was afraid I wouldn't have the same care at home, but I needed to free up the room lol. I also thank the physiotherapist Karem (I don't know if it's K), for accompanying me during her shifts. I just have to thank you. 🙏🏻

I was very welcomed by the entire medical and nursing team. In the emergency, I particularly thank Dr. Elieber, his clinical evaluation led to a correct diagnosis even before the laboratory tests. Congratulations. For the nursing technician, Wendy, the affection and welcome made me feel protected. Thank you very much. I stayed in ward 202. Everyone was very attentive. I thank the nursing team in the Nurses. Pamela and the nursing technician Ana. I mentioned names but I was very well attended to by everyone. I would like to express my special thanks to Dr. Paula Righi Cardoso. She brought me security. Kindly explaining the treatment and clarifying all my doubts. Healthcare needs professionals like this. God bless you all. Much gratitude. I would also like to thank the nutrition, cleaning and physiotherapy teams. 🙏

I want to give them a 5 star because as soon as my son was checked by the emergency, nurses and doctors came and admitted him into CCU. They saved my son! Now I know where my donations can go. We can't thank doctors and nurses and all the volunteers and staff enough. Beside their professional knowledge and equipment, everyone wats to make sure parents and siblings are well taken care of. However, the emergency is as busy and not very favorable a unit as all other ones in Canada. At 2:00 am, there was only one nurse doing the reception job and checking patients. She could attend to our son sooner but she was busy with the reception.

I appreciate the hospital's efforts in managing a high volume of patients, and I understand the initial wait time for a bed. However, after securing a bed, there was an additional four-hour wait to see the doctor. While I recognize the challenges, it was disheartening to wait for a medical consultation only to be informed that we were cleared to go home after the doctor's brief checkup. In order to enhance the overall patient experience, I would like to suggest that the hospital consider increasing the number of doctors available, and if possible, encourage doctors to start their checkups a bit earlier. This adjustment could potentially help free up beds more promptly for patients in need of urgent care.

One of the Best Hospital in the world, best patient care, The doctors are very friendly , professional and using advanced methos to detect the problems, I visit this hospital frequently with my nephew for his sickness. The hospital is very clean and well maintained. Parking is available in underground $20.

I want to thank the entire team who were with me throughout my hospitalization, who welcomed me with so much affection and dedication. This team knew how to help me when I was really bad, they held my hand, and always gave me words of comfort. Unparalleled empathy. Congratulations to everyone and I ask that God gives double everything you gave to us. Kiss in the heart 🥰 I don't remember everyone's name, but it ranged from doctors, nurses day and night, to other sectors, physiotherapists, kitchen maids and cleaning assistants.

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It could be 5! BUT IT'S BEEN A MONTH SINCE MY SON'S RESULTS HAVE NOT BEEN OUT. I DID IT BY REFERRAL FROM THE HEALTH CENTER! THEY SAY THE DOCTOR HAS NOT DONE THE REPORT YET! ONE MONTH? MY SON NEEDS THIS REPORT TO BE ABLE TO GO TO NEURO FOR A DIAGNOSIS. ONE STAR FOR LACK OF RESPECT! Did it in October and so far nothing! I call! I send an SMS. TERRIBLE ABOUT THE DELAY IN THE REPORT RESULTS!

Saturday, November 25th, I was at GRAAC to have an MRI of the lumbar sacral spine, referred by the UBS, I was well received at the reception, attended to at the time the MRI was scheduled, attentive nurse and exam technician; bathrooms and very clean facilities, and after leaving with exam in hand, to my surprise, I even received a snack kit

Very good hospital. service ten. Congratulations to everyone who works at this hospital. very polite staff who care about the lives of patients and respect their companions and relatives 👏👏👏👏👏👏