Peripheral artery disease (PAD) treatment in 67 Vascular surgery clinics in Americas with additional parameter

Doctors unprepared to provide PA care. As it is the only hospital in the city, professionals should have more experience.

Great service with my mother who had surgery, doctor, nurses, cleaning staff all very attentive. Grade 10

We are always very well attended to, we are Unimed customers, the call center has become an extraordinary differentiator, the new hospital facilities are above expectations. Attentive clinical staff concerned with well-being.

Regular

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Legal.

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Excellent

I want to thank the entire team who were with me throughout my hospitalization, who welcomed me with so much affection and dedication. This team knew how to help me when I was really bad, they held my hand, and always gave me words of comfort. Unparalleled empathy. Congratulations to everyone and I ask that God gives double everything you gave to us. Kiss in the heart 🥰 I don't remember everyone's name, but it ranged from doctors, nurses day and night, to other sectors, physiotherapists, kitchen maids and cleaning assistants.

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The place is too big, and nobody can explain how you move around there. I really didn't like it

Great place for medical emergency

Today, November 24, 2023, I make public our experience in this hospital, we arrived with our little 1-year-old son who had dislocated his hand and it was swollen, we were admitted and the girl took care of us very well, I have no complaints, she sent us to traumatology where we lasted approximately 3 hours, after that time we returned to talk to the girl who treated them and she told me to wait for a doctor to come out of the offices and ask him if he could treat us and that's how we waited for about 1 hour and a rude, poorly educated doctor came out. And for me without a vocation, he told me that the orthopedic surgeons were in surgery that I had to wait and be ready to be grateful that they were there and lastly he asked me where I was from. He can't take it anymore and I left that place crying with my son, what a lack of empathy if they treat people like that, I don't even want to imagine how without it with children. Very bad experience and I hope that doctor doesn't have to happen because we live through it. (I am the child's mother)

Excellent attention. Unique in Argentina given the specialization of the hospital. Medical care is specialized.

They claim they have a guardia or emergency but in reality they dont. You won't find a doc but you'll find loads of support staff. Not helpful when they've got support staff but no docs or nurses to actually help. It's claimed to be one of the best hospitals for kids but good luck trying to see a doc. My 5 year old had a fever for 3 days and convulsions so we decided to go to this hospital. Arrived and waited an hour for no one so I went banging on the guardia door, spoke to informes, admisión, orientation, etc but no help. I had to burst into their lunch room where at least 5 nurses were sitting down chatting just to get help. Screaming for help is the one way to go. You need to make a stink, bursting into rooms to get help. That's not how a hospital should run. Why must you have 5 people in informes, one in admison, one in orientation and ZERO doctorss???!!!! They've got no problem sending security at me but a doctor they don't have.

All good

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Good.

I really liked the order and cleanliness that it has, as well as having a variety of equipment for outdoor gymnastics

Very nice space to exercise and also to enjoy with the children, very good condition, very well maintained.

Excellent for walking, resting and having some mates looking at El Parana

Excellent attention from the doctors above all...reception, security, cleanliness, kitchen all. They make you feel more than comfortable and above all they take care of our health. I love them

Today I had a study at HEC and when I was leaving I had a feeling of pride, gratitude, for having the opportunity to be treated in this hospital... I also saw how advanced the ward is for oncology patients... I felt sorry in case they arrive to suspend it, it would be an act of evil... This hospital is a blessing to the people of Varela.. thank you HEC!!💗💜❤️

Incredible...!!! Because it is a public hospital, cleanliness, attention and above all professionalism. Speed ​​for attention. Only!!! The only thing is that it is not for everyone, I am very sorry about that, they are only attended to by referral. Afterwards, I congratulate all the staff...!!!

I had a great experience at Pam. As a patient there I was paralyzed from my belly button down and the care and respect I recieved was tremendous. I left Pam with my wounds healed and ready for rehabilitation such a great team thanks Pam!!!!

If I could give no stars I would this place is absolutely horrendous. My husband is paralyzed and they leave him in his bed no attempts at physical therapy nothing to actually care for him. They did a Foley catheter because it was too inconvenient to do his straight catheter. They leave him ignored at the end of a hallway. The environment is dark and dingy. The parking is a whole other issue on its own. It takes 20/30 minutes for him to be attended to after pushing his call button. They shouldn’t be accepting patients who they aren’t equipped to care for

My father is currently residing here after a biopsy gone wrong and over a month in a coma at the ICU. After a rough experience in the ICU, this place is like a breath of fresh air. Consistent care, kind staff and a willingness and eagerness to heal. Mariana especially is one of the most amazing healthcare staff I have ever met.

In 20 plus years of international travel I’ve never needed emergency services until a very bad fall in CDMX left me with 3 sprained toes, a sprained knee, a bruised hip and back and a very deflated ego. Medica Sur was AMAZING. Fastest I’ve ever been in and out of an emergency department. It felt like I had 3 dedicated doctors and never even saw the waiting room. Their English was way better than my Spanish and everything including the consultation with the trauma surgeon and X-rays was $550 total. That’s it. I’m paying more to get my teeth whitened at home. Having damaged the same leg in similarly stupid ways before- this care was miles above what I’ve had in the past. Don’t be worried about going to the hospital in CDMX. They know what they are doing and they are super nice about everything

As they advertise, best hospital in Mexico

This place's customer service sucks. I emailed them with questions regarding a minor surgery that I'm looking to get. I wanted to know what the price or approximate price would be for it, if they had availability in a certain part of the month, and if this surgery could be done at the same time. They responded that I would need to set up a consultation in order to get the answers I was looking for. Guess how much a consultation is? USD$150 or $3300 Pesos. Seriously? I explained to them that it wouldn't make sense for me to spend that kind of money when I may find out they don't have availability for appointments when I need it. How hard is it for a hospital to tell their patients when they have appointments available?

My daughter, Katherine, was in a severe car accident in our home state of Arkansas. She was airlifted to OCHSNER LSU and then after she was stable she was moved to PAM. She had a severe brain injur, both wrists were broken, her left knee messed up. She had a feedingtube and a traciautomy even though she could breathe on her own her oxygen levels had to be monitored. The staff was very kind compassionate to us. Constantly telling us not to give up hope. We were there from October of 2022 to January of 2023. I was able to stay with my daughter overnight. I can't possibly name everyone on staff that helped us. Cheri, was wonderful in helping getting all of my daughters paperwork for her transfer to TIRR in Houston. I didn't have to worry about filling out anything, she took care of everything. The physical therapists were wonderful. Even though she really couldn't do anything they worked her muscles just about every day. Julie, Jessica, & Betty y'all are just awesome. And the nurses and nurses aids. You ladies & gentleman have all my thanks and respect. Y'all helped me as much as you took care of Katherine. Wound care y'all were awesome. The doctors that came were kind and understanding. The respiratory ladies & gentleman were wonderful. The janitorial staff were excellent, her room was cleaned everyday . I just can't thank you all enough. Y'all explained things to us and I received a mini nursing education that helped on our next journey. We were in Houston till April of 2023. Now we are home and she is walking and talking. We are truly blessed with the care & kindness we received at this facility. I thank and love them all.

This place is HORRIBLE!!!! Half the nurses & staff are horrible & just there for a PAYCHECK not because they care and have a passion for what they do!!!!! My mother was at this facility and let me just say she's worse today than she was when she went in. Observed one nurse on fb, another watching a movie, and the other one texting on her phone. When did the state board of nursing start allowing these things to go on in a facility?? Room was dirty and half way cleaned!!!! Can't tell you how many times the call light was pressed and it took them 30-45 mins to come see what was going on. My mother fell twice out of the bed. Run if you are even considering this horrible place for your loved ones. I didn't even want to give them a 1 star because they deserve a negative !!!!!!!

This place is awful understaffed and most of of staff are under qualified they were a few good ones my husband was in diapers and I could not get him changed he got blisters on his lower half I started trying to get him changed at 6:15 went to the nurses station at 7:00 after call 4 times and finally at 7:45 they came to change him and treat his blisters which made me decide to post. I was taking him outside at the hospital which help his mind after a liver transplant and I could not get anyone to help me get him in a wheelchair here. I would not leave my dog here

This specialty hospital provides no privacy for patients in that there are cameras in all rooms. Add to that: patients' visiting families are treated in a way that might be similar to visiting a prisoner. The nurses are amazing they seem to really care but management needs to take some courses in public relations.

We were at Vanderbilt before transferring to Mayo. This has been an amazing experience! It’s like it’s a requirement is to be super nice; Vanderbilt, not so much. I would recommend anyone to come here, and I’m so glad we chose to switch. The doctors, nurses, and even the staff (cafeteria, welcome center, etc) were by far nicer than Vanderbilt. They are so knowledgeable, thorough, and patient. Very impressed!!!

The Mayo Clinic is such a special place! It’s a medical facility that could also be a museum of art museum, history, and architecture. People travel from all over the world to be treated here, but what makes it truly special are the compassionate, skilled, and dedicated employees. I stood outside the Mayo Building and watched bus after bus pull up to the staff entrance - and watched countless everyday heroes get off those buses and go to work performing “miracles” at a place that provides hope to people who need it most.!!

I had 7 uterine fibroids removed by Dr Khan. Well done. No complications. After six weeks I was back in gym doing great. Dr khan is the best. Great doctor. Nurse Logan day shift and Susan night took good care of me.!!

Very positive experience. Dr Davies was extremely professional, listened to my concerns, reviewed and explained the MRI and dedicated the necessary time without being rushed. Very pleased with him and all his staff from scheduling, checking-in, radiologists, nurses and doctor assistant. 👍🏻

Went in for a full left hip replacement with Dr Jacob Drew. My interactions with him and his staff were always positive. He took the time to explain the procedure and answer any questions that I had. He even called to check in the night before my surgery. I would highly recommend him for anyone needing a hip or knee replacement.

Great Doctor and Staff to work with. Removed my cancer and still cancer free 3 years later. Extremely helpful and has answered all my questions and then some. She is a doctor who actually cares about her patients unlike my PCP . I would Highly Recommend Dr Megan E. Anderson and her staff.

Super-delayed patient care, I don't want to imagine where a calamity happens and more than 30 people arrive, they will die here, I have a pain in my stomach since 4 in the morning, diarrhea, vomiting, fever and chills, I arrived at 3:00 pm and it's 6:00 pm and they don't attend to me, I have to writhe in pain to be attended to.

God bless every health worker in this hospital, those in surveillance, those in cleaning, those in the nutrition department, and especially the ophthalmological doctors, the retinologist, and resident doctors, and Yenny at the reception. And social work. Excellent service, in care and procedures, hospital, and control. Thank you very much for the great service you provided us on the two occasions we came. Thanks to the timely intervention they gave my mom, she is doing very well. We didn't do well in the children's cardio, nor in the clinic at the national university. They have a long way to go to know that the patient deserves respect and timely attention. THANK YOU HOSPITAL SAMARITANA, FOR YOUR EXCELLENT SERVICE. VERY GOOD ADMINISTRATION OF THE HOSPITAL, AND VERY GOOD CARE AND DIAGNOSIS BY THE SPECIALISTS. Since you are admitted for emergencies, the attention is very fast and timely. GOD CONTINUE BLESSING YOU 🙏.

Good hospital services

They should burn this place and build a real hospital with real doctors. If you enter this hospital on a holiday, you will be left to die.

The international clients WhatsApp line is the worst I have experienced within the business in Medellin. I was trying to get an appointment for an MRI and responses were just like automatic system that left you for hours with no responses. If you call nobody answers. When finally someone responds your multiple messages, leaves again with no answers. I never expected such a poor service from such a reputable institution. I started around 10:00 AM and at 2:48 PM still wasn't able to get any availability for the appointment. I told them never mind and they respond to that message at 5:35 PM! I understand if the people is to busy, but so that means they need to hire more people for the job.

I paid for an Antigen COVID test and haven't received the results from the examination even as they promised to send them within 3 hours to my email address and provide access on there website! On requests I couldn't reach anyone. Thats fraud and should be a 0 Star Rating!

They do not do their job well, 7 hours in the emergency room and do not attend and then say that they cannot attend to a patient

Undoubtedly one of my best experiences, location in the center of the city, excellent medical and administrative staff, old but well-kept infrastructure, spacious with gardens.

This opinion is directed to block 6 of the hospital, which is in an area where you can see people who consume drugs, although there is surveillance and once inside the hospital it is safer, if it is scary, at least walk to the hospital at dawn, and block 6 is opened at 6 in the morning and meanwhile everything is dark or with little light, a perfect place for homeless people, you have to travel with great caution and at least if you are patient and come from somewhere other than Medellín, it is not advisable to be in line before 6 in the morning to check in at block 6, arrive with 5 minutes left or at 6:00 am, there a guard opens the door and when you are already inside the place is much more pleasant and neat, there is a waiting room with chairs where you can wait for them to call you for the billing card, there are elevators, there is natural ventilation in that waiting room, almost all the staff there are friendly to the extent they should be. I give it a 3 star rating, for a not very pleasant event that I had to go through in there, I think that of all the possible days in which that bad event had to happen, it happened just on the day of my appointment, I don't know who it was from the fault of that negligence but thanks to a call to my eps I was able to quickly solve that difficulty so as not to continue in that unpleasant situation in that hospital block.

Bad bad. The treatment is derogatory towards low-income people. If you want to receive good treatment, dress well and show that you are of good economic standing. And if the patients are "eps" things get worse.

I like how you treat me here at the clinic.

Good attention

An amazing facility with an amazing level of care. Better than any US or German hospital I have ever been in. The office of international patients is very professional and thorough. Dr. Taboada is very thorough and professional. I can't recommend this hospital enough. Super experience.

I came to see if giving birth at Serena del Mar was an option. When I was given a tour of where the mothers and babies stay it was great. I was told to male an appointment to be seen by an obgyn so that they would have a history of me. The nurse took my info days before my appointment but apparently never followed through with setting up my profile. I showed up for my appointment and was never told who I would be seen by. Dr Maria Fernanda Toro Wils was upset that she had to wait on me because the staff had not created my profile. I finally went into my appointment with the doctor and she scolded me and told me she had no time we had to rush. I told her I did not understand whybinwas being treated this way when her staff was a mess. She told me she always does 40 minutes and she dedicated about 20 minutes if that. I left there feeling so upset and totally changed my mind about having my baby there. The treatment from Dr. MARIA Fernanda Toro Wils was terrible. I would not recommend her or her staff in a million years.

They neither answer their phones nor respond to emails seeking an appointment! Terrible customer service. I communicated in Spanish as well so not a language issue.