1 Oncology clinic in Estrela

The hospital is very good, the whole team is very good, but the so-called "divine cafe" has a terrible service, I bought a salty stuffed chicken, the stuffing was practically frozen, not how it is, the owner even charged me...

Very good hospital, nurses and medical staff too! The only problem is the emergency attendants, they are not at all friendly, they don't care and don't like to give directions.

Organized and clean hospital, the physical space is large and well distributed (first aid, x-ray rooms, surgical center, oncology ward, wards, pediatrics, SUS, among others). The service is of high quality, with very attentive professionals willing to help you.

Never again! I took my girlfriend to this hospital because she was having strong abdominal pains on 07/02/21. The two doctors were recent graduates v. inexperienced. One of them actually told me that Coca-Cola was a good drink for hidration!!! Today we spent most of our day worrying that we may have contracted Covid seen as one in every 5 staff members were either not wearing a mask or wearing them inappropriately. We had complained to the night manager, who didn't care less! To pay for the treatment they tell you to go to talk to a manager in his glass office. This guy not only charged us 5000 Reais which is an obscene amount, but had zero empathy or people skills. And to think that the doctor actually wanted her to stay overnight, probably to be able to bill me ten times as much!!! This hospital has some serious issues.

Everything was excellent, from the operating team (special thanks to the amazing doctor Alexandre Santa Cruz, the best orthopedic surgeon there is!!!) until the nursing staff (impeccable and extremely professional, available and kind), the cleaning service (very effective) to the food!!!! (I never ate so well in a hospital!!!). The medical and customer care are so good that you enjoy being there and feel extremely safe and protected until you are ready to return home! Congratulations to all parties!!! I fully recommend this hospital!

Great service, good atmosphere, absolutely friendly staff, excellent meals, first class medical assistance. Parking is not for free, but very well organized. For patients and visits it's more convenient going by cab. All good there!

I will only speak about the doctor who treated my husband, who underwent neck surgery on 04/10/2023, leaving in this space my thanks to him. doctor LEONARDO KRUSCHEWSKY, I could not fail to register my enormous and pleasant surprise when I came across a doctor of your professional competence and sensitivity. I just have to thank Dr. Glória Bonfim for reading it indicated me to perform my husband's surgery. It is in these moments of extreme fragility that the good doctors we find make the whole recovery process easier. You Dr. Leonardo is a professional of extraordinary competence, in addition to being an incomparable human being. All your phone calls and messages will be recorded, not just on the cell phone, but in my affective memory, letting me know about my husband's condition, the course of the procedure he was undergoing, and all your recommendations. Thank you for your care, attention, support and concern. Your medical knowledge is extraordinary, but being dedicated and knowing how to deal with patients and their families, as you know, is a gift! May your competence, respect, and kindness be an example and inspiration for many other doctors. May God bless you always ever. ever. if and may your daily effort be amply rewarded. Marcia Telma Bittencourt

Excelent reception. Now think of a signaling Babel. I went to take my wife to the emergency, from the avenue I saw the totem indicating Emergency and I went straight. When the employee arrived, he did not let us in because it was an emergency only for the ambulance. Good thing my wife wasn't having a heart attack. It was a deep cut on the lip, which is to say, it could be expected. I thought, wasn't it more sensible to write Ambulance instead of Emergency? Is there an ambulance without an emergency? I had to go back to the avenue for a long walk, until I reached the entrance again. Once, in the courtyard, I went to the huge emergency sign. Again I was returned. Ambulance patient only. In our case it was through reception. As my wife could walk, she got out of the car and went to the reception. I got in and went to park. I parked, went to the counter there was, registered and went to the elevator. I didn't. Poor signage. I went back and asked for help. The very polite employee escorted me to the elevator and sent me to the ground floor. Whoa!!! On the signboard it indicated emergency on the first floor. Well, by then I was also in need of medical attention. The service was excellent. Please take care of this signage.

I didn't have a good experience when I was seen, the doctor was totally indifferent, cold, I paid for a very expensive consultation believing that I would be well taken care of, but from the look on her face I believe she didn't even want me to be there. Very disappointed.

I arrived at 11 pm with my 88-year-old grandfather with lung cancer, already at the entrance to the door the security guard said that the service was taking a long time, that the waiting time was around 6 hours, he said that to see if I would give up and look for another hospital , so I said I was going to wait the same, then he sent me to the triage. The nurse already arrived "armed" saying that it would take a long time for the service that was full and such, again to see if I gave up. I said I was going to wait even if it took a while, so they had to answer us because they saw that I wasn't going to give up. We were attended to at 7:30 in the morning and there was only us and two other people waiting for the service. The male nurses seem like brutes without any delicacy to draw blood from elderly people, they have to guide them better.

I had a gallbladder removal operation a week ago, a lot of attention from Dr Cinthia's medical team and more to the nursing technicians in the postoperative period, several times coming to check if everything was ok or in need of something. Bathroom in the patients' room also everything ok, well-structured room.

My 15-year-old son was received at the hospital with severe abdominal pain, on the same day he was medicated, examined and the medical team performed exploratory laparoscopy surgery, removing 50cm of intestine, all on the same day I arrived with him without a precise diagnosis . He was hospitalized for 6 days after surgery. Absolutely ALL professionals were extremely cordial, attentive, careful and most importantly, LOVING, both with him and with me and my wife who accompanied the entire period. I have nothing but praise and thanks for the entire HCPA team, from their welcome at the outpatient clinic's entrance to the moment we passed the gate to discharge them, simply all the blessed people that God has placed in our path were exceptional professionals. I rated everything full marks as there was no 11 or more! I wish this institution a long life and my deepest gratitude to everyone who took care of my most precious asset! If possible, the administrator of this area of ​​opinion, transmit to the professionals who treated the patient Otávio Mirailh Seehaber, who stayed in room 925c our eternal gratitude the desire for more and more success in their lives! Franz Seehaber son and Elen Mirailh, responsible!

It was great. We were very well attended. I loved the service provided by all the professionals present. Congratulations on the service.

Very clean, judicious, competent nurses, Mônica at the reception became a friend. I recommend.

Wonderful place, from the doctors, nursing staff, reception, pantry... to the physical structure of the clinic. Flawless! We couldn't have chosen a better place.

Emergency services won’t take a sick 13 years old child as a patient. So please beware of this strange rule and don’t take your youngsters there. Very strange rule. Should be advertised widely so one wouldn’t waste their time on a case sensitive situation. Be good to communicate this on company’s website.

Please dont ever seek treatment here you are better of at a veterinary. Went here cause my girl friend got an bladder infection and it was hurting more than it normally would. They scared us to death with all these possible rare conditions she might have and do everything they can to do as many scans and tests possible. After all the ultrasounds and MRI they tell us they did not find anything and they give her a prescription with a rare intramuscular antibiotic(she was already 2 days in to a normal penicillin cure) the doctor tells us to stop taking the cure she was on and get a shot everyday of the intramuscular one she prescribed. The fun part is after that i went with my sick girlfriend around rio to try and find a place that has this medicine and can inject her with it but no pharmacy or public hospital was willing to do it. So she went without antibiotics for 2 days, only for us to go back to this hospital for them to change it to an oral one. So long story short we spent more then a 1000 euro's and 2 days trying to get her help and she only got more sick and ended up with the normal antibiotics we started our journey with

I'm only impressed by the price. My doctor was inexperienced, replied badly to my questions. They hardly speak any English. They did not give me the x-ray I payed for. Unprofessional, but overpriced.

Nice hospital

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