1 Spine surgery clinic in Jacksonville

I moved to Jacksonville 7 years ago and my wife and I have been fortunate that all of our care is done by Mayo doctors. Without exaggerating EVERY interaction with the doctors and staff have been first class. They take the time to complete thorough diagnoses and make sure we are satisfied with the conversation. We have both experienced the ER which is like no other. They are very attentive and make sure you are as comfortable as possible with quick and accurate treatment. I can only equate it to the Ritz Carlton of hospitals. If you use the patient portal your test results are usually posted the same day or next morning. Even on Saturday!! The hype about Mayo Clinic is true. If you want the best it may take a minute to get in but well worth the wait!!

This review is regarding care received in the ER, I can’t speak to the facility beyond this. While I can’t say I’ve ever been happy to be in an emergency room, I was definitely happy we were near Jacksonville Mayo Clinic when I needed one! An unexpected medical emergency during our travels meant, rather than waiting until we were home, I needed care right away and the care I received was fantastic. Despite its size the facility is easy to navigate, inside and out, and once inside they have such a streamlined process that I was through reception, admissions, triage, and in a room faster than I’ve ever even had my information taken at hospitals back home. Once in the room there’s a screen displaying any labs/tests ordered, where in the process those are, who is seeing you, and basically any important information you could need. It removed any of the “I wonder” guesswork which is invaluable when you’re already feeling anxious and unwell. Even the bathroom for providing a sample was set up with extra toiletries and comfort in mind. Everyone was so friendly, not only to my husband and I but each other as well. They worked great as a team which I’m sure is part of why things run so smoothly. A few people who had already finished their part of my care would stop by when they passed my door to ask how it was going or offer me blankets, it was really just above and beyond. My doctor explained everything very clearly and eased my concerns without invalidating them. They gave me instructions for what was next and once home I set up my patient portal. Even that had me impressed with how clear and concise it all was. The whole experience was outstandingly positive and left me with the realization that hospitals where I live desperately need improving and updating. While I hope to never end up there again, it was hands down the best experience in any medical facility I have ever had and I cannot recommend them enough!

Gorgeous campus and excellent care. I was very impressed with the friendliness of the staff at all levels from the security guard to the clinicians. Radiology department is impressive with 16 new MRIs! Makes sense why they are the Number One hospital in Florida! As someone with fellowship training from Cleveland Clinic I know excellence in healthcare and Mayo Clinic Florida lives up to the Mayo reputation. The Courtyard Marriott is right on campus for added conveince. Parking in the garage is $5 all day and only $8 to valet or free on surface lots.

Without a doubt, the BEST hospital in NYC! Even the food was good. I was there for three days, and everyone was very nice, accommodating, polite, efficient, caring and professional. Even after I was released, the doctors called me at home to check on me, or called me straight back if I left a message. Really first rate treatment!

The ER room is a real joke. They have no system. They make you wait 5-6 hours before they even treat you. No one is taking charge. A true example of horrible medical attention. You’ll wait 8 hours to get a room if you need one. They discuss your medical condition in a waiting room next to everyone. It’s embarrassing. Never again to this place. Never. They should be shut for.

Horrible hospital, some of the older less funded hospitals really get a bad wrap compared to this place. It's supposed to be one of the best in the city but that's if you're in a particular tax bracket. The staff is just pure trash, unfeeling, uncaring...the list could go on. During the pandemic they were swept under an avalanche and rose to the occasion. This I will admit, but post pandemic we the patients are left to fend with burned out, inconsiderate service that needs an overhaul. I get it we're all suffering on both ends, but must patients suffer mistreatment and an absence of care coupled with life threatening illnesses when it isn't necessary?

My daughter's surgeon was amazingly incredible. We are 9 hours in and I get an update from him every hour. Love her surgical team.

We are so very lucky to have Duke Medical Center in our city and community . After a recent visit to the emergency room and admission our treatment was excellent. The staff in the emergency Room and in cardiology were excellent. Thank you for your treatment and your expertise. Valet parking was so kind and accommodating . Transport service did just as well. I say Go to Duke for your health care. Thank you Duke Medical Center you are number one in my book.

Amazing hospital. Everyone is so friendly and helpful. The doctors were vigilant to ensure they covered all bases before releasing my husband from care. Thorough is an understatement. As I navigated the building, staff readily escorted me so I wouldn’t get lost. The nurses are top notch, knowledgeable and supportive. No rock goes unturned. State of the art equipment ensured my husband got the best evaluation available. I will never go to an average hospital again after this experience. It is your choice where to go when there isn’t a bed or you need a referral, don’t let anyone let you think otherwise. With the healthcare system stressed as it is in America, insist on going to Duke or what’s comparable in your area.

I had to go in for a knee replacement. I have never ever been taken such good care of. They are very caring and catered to my every need. Everyone was so nice . I would so recommend this place to anybody who's getting spine or knee surgery.

5 STARS for sure. Great efficient and caring staff. I had a spine operation on 10-05-2022 at the hospital and could not be more pleased with the care I received. I want to particularly commend and compliment Ashley Dawson, RN Day nurse. She is exceptionally efficient and went out of her way to cheer me up. She is the kind of RN we all wish we have when we are hospitalized. Thanks Ashley

This is hands down the best hospital I have ever stayed in. I had a cervical discectomy and fusion. From the minute i checked in until the time i checked out all staff were extremely caring and attentive. Very polite and understanding, extremely helpful and constantly making sure you are ok and always offering any help whenever needed. I felt all staff went above and beyond during my stay. Made me feel very comfortable and also helped calm my nerves. Would highly recommend!

DON’T GO THERE! Worst place I ever stepped in. I only gave my name and left and they’re charging me like I was seen by a physician. I talked to them and they said the waiting would be over 3h and I said I wouldn’t wait and they said they can’t do anything about it. Please go to ANYWHERE besides this place. Besides that they are NOT satirized. There’s no hands sanitizers, everybody is squished in the same room and they made me take my mask off for checking my body temperature in the middle of everybody else. 100% lack of respect and are careless for patients. Even for reviews they wouldn’t care

Everyone is great Here at SM. Nurse Melissa R,Rn It’s awesome she’s there you need her and she’s so kind. I felt like I was treated like a VIP patient. I see people writing about that they have a long wait, but what can you do? It’s a hospital. A lot people coming here are not sick. They just want a free bed. Thank you, UCLA. Hospital at Santa Monica.

This hospital has exceeded my expectations. My daughter has sickle cell and is 4 years old. She has had her number of stays at hospitals. This one is by far the BEST. She was transferred here from another hospital and I’m glad she was. Lots of nurses and Doctors were involved with her care. They all were very sweet and very patient with her. She had a person strictly dedicated to making her stay here as comfortable as possible. She was very sweet and very hands on. She spoke to her in a way she felt comfortable and enjoyed the conversation. It didn’t feel like the usual desensitized staff we got at other hospitals. Non of the nurses or doctors looked like us but it did not matter because I felt like they loved her still and respected us both very much. Her treatment was beautifully executed from everyone involved. It was organized and the rooms were well stocked. Clean rooms with plenty of things to keep her attention. They have a menu you order food from for the patient. That was cool. I had to pay 7 dollars for my meal but it included an entree with 2 sides a dissertation and drink! That was not a problem. This will be my go to hospital from this point on. Thank you to all the staff and security for the awesome hospitality and for treating me and my baby so well through a time that is always scary and stressful for us.

I went into the BWH spine center around a year ago concerned that something might be wrong with my neck. I was assigned a PA who was in their first year. They apparently didn't know what they were doing because ever since that day I have experienced significantly more pain and discomfort. Before that day, the pain levels were tolerable without any drugs or injections or whatever. Now I rarely get a normal nights sleep and many days are near unbearable. I tried using the BWH patient complaint system to voice my concerns about my situation but they never got back to me even after I tried calling twice. I've had doctor visits before where they don't really offer help and that is often understandable. I've never before had a visit make my situation worse and then be ghosted when I complain. I wish I had never gone in for that appointment that day.

Today my father had a gastric tube replacement procedure and we ran into several unexpected obstacles. Dr. Geoffrey Anderson and Physician's Assistant Gabrielle Guetta we're phenomenal! They were both highly competent and compassionate, not to mention patient and delivered the highest quality of care to my father. It was quite a traumatic ordeal, so we are extremely pleased with the both of them and the level of care they deliver. We highly recommend this hospital to all

This hospital has gone from a 5 to a zero in my book. I went to pick up my niece and her new bundle of joy. They told her to be ready she’ll leaving by noon, as I’m typing still, Waiting for them to come out . 2hrs later is absurd. And still waiting . This hospital has went to dirt. Don’t have your baby here. lazy all about the $.. Do Better.