1 Spine surgery clinic in San Diego

I usually don’t write reviews - if I have bad experience with something I usually just move on with my life. However, once you deal with medical emergencies it’s a different story. We usually go to either Scripps at Torrey Pines or Scripps Mercy and have always been treated with kindness and respect. This time we ended up at Scripps La Jolla Emergency Room - big mistake! We came here for an emergency with my wife. We literally just experienced a major loss in hour lives and my wife’s Dad also got diagnosed with advanced cancer. In other words we’re dealing with a lot right now and the last thing we need is being treated like garbage by some nurse (unfortunately I don’t have her name) who just has a major attitude problem. No formal greeting or welcome, just snappy, disgusting attitude towards people who come to this hospital for help. The rudeness continued once we were about to be checked in. Unbelievable snappiness and attitude. And yes I did call her out on it which I assume no one has ever done before. Anyways, after this encounter I took my wife to another emergency room because it is unacceptable to treat emergencies like that. We’re paying a lot of money for our health insurance and being treated like some worthless… is just not acceptable. It’s not acceptable anywhere but specifically not in the medical field. I am so disappointed in Scripps and am now considering to take our business elsewhere. I will also file an official grievance as well.

I had my first surgery experience here and I am so grateful I had it with these amazing people. I had a complication with my pregnancy and needed surgery. I was faced with the most difficult decision and these amazing people guided me and took care of me when I was most vulnerable. They showed me so much compassion and kindness. The nurses at labor and delivery department were heaven sent. Laura, made sure that I was understanding everything that was to be done to me and even asked questions for me when I couldn’t even think for myself. She made sure I understood the procedures and the risks that come with them. Julie, was the most patient and understanding. She took care of me when I was healing and trying to recover. She was there for me when I was unsure what’s about to happen to me after the surgery. She gave me peace and reassurance that everything was going well and all that I’m experiencing is normal and even shared her own experience. She was so gentle and knew how to make me feel comfortable. Julie was like a mom to me and really took care of me as if I was family. Courtney, was new in the labor and delivery department but felt like she’s been doing it for forever. Courtney was the one that took care of me during the surgery. She was there with me every step of the way. During the worst time when I was feeling the most pain.. I held her hand and cried on her shoulders like a little kid. I was so drugged up with the anesthesia and was so scared and everything I was feeling was my first time but she was there with me and I can honestly say that during that time she gave me strength. Just her being with me gave me so much relief during one of the most difficult and scariest time of my life. Also Dr. Starikov was amazing. He’s very direct to the point and straight forward and he makes sure that you understand everything. He uses simple words and even draws you pictures to make sure that you know what he’s talking about and you don’t get lost in medical vocabulary. He guided me through my decision making with his knowledge and experience. He’s a little scary at first but once you get to talk to him a couple of times, he even jokes around. You could really feel how much he cares and wants the best for you. I am very thankful for the wonderful experience that Scripps’ staff gave me. I’ve always had the highest respect for our medical professionals but when they really go above and beyond, thats what separates them from just being professional to actual heroes.

This what I get to eat at breakfast. Just had open heart surgery and I am diabetic. Cafe simply doesn’t answer ph. Funny on hold message , receiving high numbers of call”. This is a lie. Scripps doesn’t sell to general public. Great hospital but very poor chef and his team. I called multiple times and stayed on hold for 45 min , 10 min, and 30 min. Lost the energy and hung up. May be it’s a way to save money to starve patients and not give them food. The President is sleeping at the helm. Be aware before going. You will not get food.

Without a doubt, the BEST hospital in NYC! Even the food was good. I was there for three days, and everyone was very nice, accommodating, polite, efficient, caring and professional. Even after I was released, the doctors called me at home to check on me, or called me straight back if I left a message. Really first rate treatment!

The ER room is a real joke. They have no system. They make you wait 5-6 hours before they even treat you. No one is taking charge. A true example of horrible medical attention. You’ll wait 8 hours to get a room if you need one. They discuss your medical condition in a waiting room next to everyone. It’s embarrassing. Never again to this place. Never. They should be shut for.

Horrible hospital, some of the older less funded hospitals really get a bad wrap compared to this place. It's supposed to be one of the best in the city but that's if you're in a particular tax bracket. The staff is just pure trash, unfeeling, uncaring...the list could go on. During the pandemic they were swept under an avalanche and rose to the occasion. This I will admit, but post pandemic we the patients are left to fend with burned out, inconsiderate service that needs an overhaul. I get it we're all suffering on both ends, but must patients suffer mistreatment and an absence of care coupled with life threatening illnesses when it isn't necessary?

My daughter's surgeon was amazingly incredible. We are 9 hours in and I get an update from him every hour. Love her surgical team.

We are so very lucky to have Duke Medical Center in our city and community . After a recent visit to the emergency room and admission our treatment was excellent. The staff in the emergency Room and in cardiology were excellent. Thank you for your treatment and your expertise. Valet parking was so kind and accommodating . Transport service did just as well. I say Go to Duke for your health care. Thank you Duke Medical Center you are number one in my book.

Amazing hospital. Everyone is so friendly and helpful. The doctors were vigilant to ensure they covered all bases before releasing my husband from care. Thorough is an understatement. As I navigated the building, staff readily escorted me so I wouldn’t get lost. The nurses are top notch, knowledgeable and supportive. No rock goes unturned. State of the art equipment ensured my husband got the best evaluation available. I will never go to an average hospital again after this experience. It is your choice where to go when there isn’t a bed or you need a referral, don’t let anyone let you think otherwise. With the healthcare system stressed as it is in America, insist on going to Duke or what’s comparable in your area.

I had to go in for a knee replacement. I have never ever been taken such good care of. They are very caring and catered to my every need. Everyone was so nice . I would so recommend this place to anybody who's getting spine or knee surgery.

5 STARS for sure. Great efficient and caring staff. I had a spine operation on 10-05-2022 at the hospital and could not be more pleased with the care I received. I want to particularly commend and compliment Ashley Dawson, RN Day nurse. She is exceptionally efficient and went out of her way to cheer me up. She is the kind of RN we all wish we have when we are hospitalized. Thanks Ashley

This is hands down the best hospital I have ever stayed in. I had a cervical discectomy and fusion. From the minute i checked in until the time i checked out all staff were extremely caring and attentive. Very polite and understanding, extremely helpful and constantly making sure you are ok and always offering any help whenever needed. I felt all staff went above and beyond during my stay. Made me feel very comfortable and also helped calm my nerves. Would highly recommend!

DON’T GO THERE! Worst place I ever stepped in. I only gave my name and left and they’re charging me like I was seen by a physician. I talked to them and they said the waiting would be over 3h and I said I wouldn’t wait and they said they can’t do anything about it. Please go to ANYWHERE besides this place. Besides that they are NOT satirized. There’s no hands sanitizers, everybody is squished in the same room and they made me take my mask off for checking my body temperature in the middle of everybody else. 100% lack of respect and are careless for patients. Even for reviews they wouldn’t care

Everyone is great Here at SM. Nurse Melissa R,Rn It’s awesome she’s there you need her and she’s so kind. I felt like I was treated like a VIP patient. I see people writing about that they have a long wait, but what can you do? It’s a hospital. A lot people coming here are not sick. They just want a free bed. Thank you, UCLA. Hospital at Santa Monica.

This hospital has exceeded my expectations. My daughter has sickle cell and is 4 years old. She has had her number of stays at hospitals. This one is by far the BEST. She was transferred here from another hospital and I’m glad she was. Lots of nurses and Doctors were involved with her care. They all were very sweet and very patient with her. She had a person strictly dedicated to making her stay here as comfortable as possible. She was very sweet and very hands on. She spoke to her in a way she felt comfortable and enjoyed the conversation. It didn’t feel like the usual desensitized staff we got at other hospitals. Non of the nurses or doctors looked like us but it did not matter because I felt like they loved her still and respected us both very much. Her treatment was beautifully executed from everyone involved. It was organized and the rooms were well stocked. Clean rooms with plenty of things to keep her attention. They have a menu you order food from for the patient. That was cool. I had to pay 7 dollars for my meal but it included an entree with 2 sides a dissertation and drink! That was not a problem. This will be my go to hospital from this point on. Thank you to all the staff and security for the awesome hospitality and for treating me and my baby so well through a time that is always scary and stressful for us.

I went into the BWH spine center around a year ago concerned that something might be wrong with my neck. I was assigned a PA who was in their first year. They apparently didn't know what they were doing because ever since that day I have experienced significantly more pain and discomfort. Before that day, the pain levels were tolerable without any drugs or injections or whatever. Now I rarely get a normal nights sleep and many days are near unbearable. I tried using the BWH patient complaint system to voice my concerns about my situation but they never got back to me even after I tried calling twice. I've had doctor visits before where they don't really offer help and that is often understandable. I've never before had a visit make my situation worse and then be ghosted when I complain. I wish I had never gone in for that appointment that day.

Today my father had a gastric tube replacement procedure and we ran into several unexpected obstacles. Dr. Geoffrey Anderson and Physician's Assistant Gabrielle Guetta we're phenomenal! They were both highly competent and compassionate, not to mention patient and delivered the highest quality of care to my father. It was quite a traumatic ordeal, so we are extremely pleased with the both of them and the level of care they deliver. We highly recommend this hospital to all

This hospital has gone from a 5 to a zero in my book. I went to pick up my niece and her new bundle of joy. They told her to be ready she’ll leaving by noon, as I’m typing still, Waiting for them to come out . 2hrs later is absurd. And still waiting . This hospital has went to dirt. Don’t have your baby here. lazy all about the $.. Do Better.