Small bowel resection procedure, Atherosclerosis disease treatment in 128 clinics in Asia

I had an appointment at 19.00 but waited for two more hours to visit the doctors, already checked each 30 minutes to the nurse for the appointment, and the nurses were very unfriendly & unsupportive. Very bad and unpleasent customer experience.

Overall great doctors and nurses, but extremely poor management. Especially when it comes to insurance payment, expect you'll spend at least an extra 1 hour to get your number to be called. If you need to be hospitalised, this is one of the hospital you need to stay away from, especially when it comes to food allergy. Perhaps they never put patients' food allergies in the system during their hospital stay. In my case, what allergies you have, that's what they going to feed you. Not sure what the purpose is, probably an extra bucks from allergy medications they'll prescribe, unless you starve yourself during your stay. On top of that, any treatments which requires insurance approval will be only submitted after 11:00AM, once a day. If it's emergency, you definitely will get worse while waiting or even loosing your life while staying in the hospital. The same story when you'll be discharged, expected to spend longer than 6 hours to finally be able to leave the premises due to their horrendous insurance handling procedure. Next time, think of other hospital options before admitting yourself to Eka hospital and its chain, unless there's no other private hospital in the area.

Located just on the street side and near to the toll gate. Relative small for its building and its parking area, but very crowded... therefore, be ready for long que and stuck each other. The service of the nurse and doctors can be categorised as good. It has several facilities like Lawson store, restaurant, and Puyo outlet. However, as there are so many people compared to its space, so you would see too many people pack in a limited space, you may not easily to move or can find a place to seat. The doctor is very nice in explaining and giving solution, he would give solution for non medical solution, so we can do it by ourselves without need to use the hospital services The specialist rate is around 400 to 500 K for consultation, beside there is administration fee of 60K too.. I went there to consult with specialist doctor for my kid. We had to register and fill online form before come, to get the slot appointment. When arrived, we need que to inform the front desk before go to the policlinic to have the number for the doctor.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Comfortable hospital with nice attitude workers. Good job 🫰🏽

Really like the ambiences and all the high-tech tools. All doctors looks very professional as well. However, the waiting time is really pain! Appointment by 11am, but the doctor is not available. Hence, no one from the hospital informed, let alone check the reschedule possibility. I have to wait for the other doctor until 3pm-ish (which I totally understand for the on-the-spot patient SOP). However this wasting of time could be avoidable if they informed properly

The best hospital in Bekasi. Excellent service and building. All doctor, nurse, or administration is so humble and informative person. This hospital have comfortable waiting room or doctor room.thank you!

Sheba hospital is enormous and it takes time to find your way around. Come early for all appointments.

Horrible treatment in the emergency room. Also kept being referred to as “tourist” the doctor discharged me with no report on my X-rays that she didn’t feel the need to review and said my labs look “ok…just go see your doctor soon.” She said she “thinks” I have a viral infection…rest and go buy myself some pain pills. Then proceeded to kick me out of the room I was in because there were other people she had to see. I’ve never dealt with a hospital that shows such blatant disregard for their patients. Unbelievably disgusting!

Where do I even begin? A Disappointing and Negligent Experience at Sheba Medical Center!! I am deeply disappointed by the quality of care and treatment my mother received at Sheba Medical Center. The conditions, the behavior of the staff, and the medical negligence we encountered were nothing short of appalling. I feel compelled to share my experience to raise awareness and hopefully prompt improvements within the hospital, I have also contacted their custumer service WHILE we were at the hospital but there was 0 reaction from them, they just made the nurses and nurse's aid 'apologize' to us after they CURSED AND SWORE at us and that was it. From the moment we arrived at the hospitalization ward, we were met with unsanitary conditions and a complete lack of professionalism. The overall cleanliness and hygiene standards were severely lacking, which is completely unacceptable in a healthcare facility where the risk of infections should be minimized. The nurses were DROPPING off packs of medications, syringe and plasters all over room. Furthermore, the behavior of the nurses and doctors was consistently rude and dismissive. Instead of showing empathy and compassion towards cancer patient and their families, they demonstrated an alarming level of indifference and even disrespect. This type of attitude only added to the distress and anxiety we were already experiencing. One particularly distressing incident involved the administration of double dosage of medication to my mother. This blatant negligence resulted in a dangerous rise in her creatine levels, placing her at risk of kidney failure. This mistake could have had severe consequences for her health, and it highlights a significant failure in the hospital's medication management protocols. In light of these issues, I strongly urge Sheba to undertake the following measures to address the shortcomings and improve patient care: -Improve overall cleanliness and maintain strict hygiene protocols throughout the facility. -Conduct thorough training programs to foster a more empathetic and compassionate attitude among the staff. -Enhance medication management systems and implement robust safeguards to prevent dosage errors. -Establish a feedback mechanism to actively listen to patients and address their concerns promptly. The only positive experience we had was with our original physician. We are not crazy or problematic as the hospital staff often portrays patients to be there isn't fire without smoke and nobody has so much time to file complaints out of thin air! Do better!!!!!

My experience the doctor are the patient are Caring and nurses are taken care patients GOod honest kind responsable respect caring trusted helping Concerns

This is the worst experience I've ever had in my seven years living in Taiwan. The nurses and all the staff at the front desk (emergency department) are the worst and very slow!!!! I literally cried in pain because I had an animal stuck in my left ear but they still had a lot to ask about my condition like getting fever, nausea, vomiting, etc.. Even though my boyfriend was with me and said he would help with everything but just please get the animal out., they didn’t care because “that’s the procedure”. Very bad attitude. I just hope this has nothing to do with race or anything.

Adequate facilities for the single ward, with bathroom, refrigerator, desk, sofa, sofa bed, TV, and electric bottle in the room. On the same floor you can find clothe dryer. Overall remained in good condition.

the nurse's service at night was unsatisfactory, the nurse was asked to be unresponsive, the glass for the medicine did not replace a new one, the floor was dirty and there were lots of cockroaches, for a big hospital in Kaohsiung it was very disappointing.

Very bad experience under Dr. 李Oㄑㄧˊ’s diagnosis, less friendly to patient, being late for daily morning check and couldn’t explain well, asking for doing nonsense tests, waste time.

Huge hospital with good facilities, friendly staff and clean surrounding. With McDonald's inside the hospital and family Mart.

I went to see an OBGYN at NTU because I had been having pelvic pain for about 2 weeks at that point. I'd felt similar discomfort before when I'd had an infection, so that was my best guess. The OBGYN did a very perfunctory pelvic exam and declared it couldn't possibly be an infection or related to the gynecological area because it didn't hurt when he pressed externally on the pelvic area, so I left with no treatment. That night, I had to go to the ER for stabbing pelvic pain and bleeding and was diagnosed with a bad pelvic infection. In summary, would very much recommend Taiwan Adventist Hospital's OBGYNs (called specially to the ER - so thorough, caring, and efficient) over NTU (for gynecology anyway).

I was at the start of a month long vacation and needed an emergency spinal epidural. I met with the neurologist, Dr Chang, who was able to perform the procedure the next day. This was probably the best medical treatment that I have ever had. And the cost was $172 USD. Here in the US, the same thing cost over $2k. I highly recommend this hospital.

Excellent doctors, nurses, and staff. Surely they can find a better way to organize their elevators? They have treated my elders in thoughtful and humane ways. We are grateful.

Prof. Samra, Dr. Gönül and Dr. Yucel in the IVF department are among the smartest and most knowledgeable doctors in Turkey after many experiences in Turkey. Gentle treatment, full explanation of the condition and good medical examination. The translator, Nourhan, is very cooperative and respectful. The hospital is clean and the nurses are good.

One of the worst hospitals i've ever been to. My deal is to pay 5129$. I made a liposuction and beared transpiration process.Bilal the translater he texted me telling that you will stay 1 or 2 days in hospital before moving to the hotel and the doctore will decide. He didnt mentioned that 2nd day is chargable. The doctor decided to stay 2 days. Then while im moving they told me that you should pay 650$. I was so tired and my small sister was with me. I paid and i decided to leave Istanbul on the spot. I changed my tickets and moved on. Is this a professional way that should treated your clients? And Bilal is not responses to my messages.

No one can say that thay had “great” experiences when you talk about a hospital, but Memorial Istanbul was absolutelybthe best. We had our yearly check up and the experience was fantastic. Sevice outstanding and doctors were the best. Thanks to Fatmira and Dije we felt loke in a hotel not in a hospital. Will go back there every year for my routine check up and i would recommend it to anybodybto do the same

It’s a bunch of frauds. I called them to know if my insurance covers my visit, they asked for the company of insurer, asked for my docs and replied “yes, we have agreement with them, come”. I came, and they said I have to talk to doctor first and then, after he prescribes the analysis I need (that is why I came), they will first ask the insurer to respond. It appeared that 10 min consultation would cost me 1.880 TL ($66)and no, they figured out my insurance doesn’t cover it so I just have to pay, after I agreed to talk to the doctor without knowing how much it will cost. WHAT THE SYSTEM IS THIS? It’s more than I paid in EU for analysis they really made, not just for talking. I regret my every minute and penny left there as I was just fooled, maybe, my bad I didn’t refuse to talk until I know the price.

Doctors and nurses were perfect. I could reach them anytime. Nurses were very friendly and helpful. They were cheerful. Doctors and nurses had the expertise of their jobs. I am really greatfull for the treatment I had and advice the hospital for any potential patients.

My experience was great , stayed for four days ,I have been looked after very well . Loved my doctor Dr Ercan Karacaoglu , he is an incredible person and great doctor , you can trust him your eyes shut.

A luxurious medical hospital with very professional translation Doctors speak English The staff is nice The hospital is clean and steril There are only some perfume scents in the reception that may cause allergies, but in the emergency door there are no perfume scents There are two pharmacies nearby There are all medical specialties Prices do not matter if you have an international insurance company They have agreements with most international insurance companies

I went there with my friends to congratulate my friend's mom who gave birth in that hospital and I can say that that hospital is a heaven. Everything is so clean and sanitary. Even the toilet was spotless that you could eat your dinner off that. The structure and design was well thought out as well. It was really luxurious. It was a beautiful place.

The best hospital I’ve ever visited. The doctors are very caring. They took very good care of me!

Comfortable provided with English translator for communication with Doctor and other staff.

The service are good & doctors are so helpful with patients

Very good and clean hospital but it is really too much expensive

Tşkler

Absolutely horrible hospital. They did a wrong surgery despite telling them over two months what my problem is, but nobody cared and made an unnecessary surgery in removing parts which were actually healthy and I have now a disabled feet. Nobody cares, can't even reach the doctor in the orthopedy, because according them the controll time of 10 days is over. Since when you measure your check time for a surgery thats your own responsibility and own mistake only 10 days. Be aware, the hospital and their management is dangerous for your health. Stay away.

Perfect

Memo

Aaa

RIP earthquake attack in Turkey

Very good and clean one . Well skilled doctors . Special thanks to Prof. Utkan Sevük.

The medical staff is professional, and I thank them for the good reception. The hospital is very clean.

Best service Best staff Best Hospitality

Great hospital with professional team 👌

I had a good experience in the hospital. Doctors and staff are helpful.

Top doctors, professional approach with a human touch.

I would like to share my experience with this hospital. I did my operation in May 2023 the result was bad. operation done by non unprofessional doctor,nurses they don't speak English, don't respect their patients, hotel accommodation also was very bad 1 star review. I will not recommend anyone to go to this hospital, don't waste your money 👎👎👎

Very efficient, thorough and methodical in their diagnostic process The Nurosurgeon - Professor OP.-Dr Selim Hacisaljhoglu Plastic Surgeon - Professor Dr Dilem Demirez Interpreter- Hayriyetemiz They were all fantastic, professional and caring Cleanliness of the Hospital was outstanding, own private room and Husband was allowed to stay with 3 meals provided each day. I cannot speak highly enough of the MEDSTAR Hospital Lynfa Davies (Wales GB)

Unprofessional, unfriendly, unpunctual staff and doctor endocrinologist. Only interested in money and profit. Ordered a lot of tests and never look at and explain. Better spent money on shopping than waste them there

I treated my spine here. Made micro-discectomy of the herniated disc. Operation was done by dr. Nejat Akalan. Everything was super well. Doctor, clinic and personnel shifted all expectations. I connected with them from outside of Turkey by whatsapp. Sent them my MRI and explained the problem. They gave me a preliminary price for the operation and a series af analysis required. In fact when I came and visited the doctor he said I need no additional analysis and the problem is clear to him. That saved my money, I paid less than they estimated. The clinic itself, at least the neurology dept is just great - they are very fast, I didn't wait anywhere more than 5-10 min. All the appointments were in time. After the operation they visited me every hour, checked blood pressure, something else, recorded how I feel. Everyone was very kind with me. Payment included my transfers from the airport and back, all transfers from the hotel to a hospital and a translator.

My patient ID number is 2607859. I have recently visited your hospital in Istanbul. I must say that you have worst and terrible customer service, my treatment experience was so disappointing. I and my wife made general check up i.e. I had problem similar to prostatitis and my wife had health issues with her waist. First of all, doctors' attitude to patients was very unprofessional and rude, secondly doctors could not tell us any specific detailed diagnosis about our health issues. My doctor Onur Alp Karaaslan informed me that I did not have prostatitis but when I returned to Uzbekistan and made detailed check-up, I had clearly this illness. The doctors in Medipol are unprofessional, rude and their noses are in the air, especially therapists and USG specialists. I am so disappointed to be recommended to come to Medipol Mega hospital. I never recommend this hospital to anyone.

Came with a TMJ problem, the doctor gave me injections in the face without sterilization. Then I got an infection that moved to the tooth. I'm not talking about the price, which is overpriced 5-10 times. Of course, the problem of TMJ has not been solved

many thanks to the whole Emsey hospital team and a special huge thank to my doctor Dr.Òzgur Basal🙏, the ankle surgery went just fine, and the attentive staff never let me feel pain or discomfort after the operation. good luck and prosperity to your clinic!🤍🇹🇷

I have an 8-year-old girl and I went to this hospital through three agencies, it was the worst experience, we are from Romania and I said that there are good hospitals in Istanbul, but I didn't stay for four weeks on the cardiology ward and didn't give him any diagnosis and made fun of us, we stayed from November to December 7 for 4 weeks for a patient who in Romania does it in one day he doesn't have to stayAll parents who have children with heart problems do not go to this hospital

Had an appointment through E-Nabiz for Covid vaccination. Apparently they only give this vaccinations of 5 people are waiting. After 1 hour we were with two, so no vaccination. I guess they don't want to open vial since this contains 5 doses. In short, this hospital put money before health!! Avoid when possible.

Выше всяких похвал. We had a family emergency. My grandfather had a health complication that required urgent ICU unit hospitalization. We had travelers insurance (Альфа-Страхование) Aplha-Insuranse from Russia. Their representatives in Istanbul arranged Ambulance that delivered my grandfather to HISAR. In HISAR there was a person(assistant) assigned to our situation. His name Sadik. He helped us during entire process while being patient with our stressed behavior. He was our liaison between our family and hospital’s personnel. He did his job very good! Dr.Hasan was also very helpful, because we gave him hard time with all questions and requests. Also, I can not say enough about nurses there. They are extremely knowledgeable, sensitive and proactive with our grandfather. He can not speak at all due to his healt condition. But nurses understood his self-made sign language better than we (his family) did.

It was a bad experience i took my wife at 8 o'clock of the evening as an emergency case, but her health was stable but need specialist doctor to examine her they didn't even take her temperature they only make ct scan, first thing ask about 6800tl for ct scan, and no one told us to wait in a room we wait in the waiting hall. And even there is no translator, the nurses are good, no hate but i think they only care for money and forget to look after us.

The service in this hospital is at the highest level. if you are from another country and do not know Turkish, you will be provided with a translator. Your medical examination will take place in the most comfortable conditions. Believe me, you will want to be examined here again. I would especially like to mention the girl who helped me, Ilvira. A kind, sweet, smiling girl who was more worried about my problems than her own. At some point it even seemed to me that this was my loved one. She is very caring.