Ventricular septal defect (VSD) repair in 193 Cardiac surgery clinics in Asia

I’ve made an appointment with Dr. Mohammad Badr, a gastroenterologist. While scheduling, I confirmed multiple times with the person handling appointments that the doctor would be available on time, ensuring there wouldn’t be any last-minute issues since I’m traveling from Bahrain. She advised me to arrive 10 minutes earlier. However, upon my arrival at the hospital 20 minutes early, I discovered that the doctor had already left, demonstrating a lack of punctuality and leaving before his scheduled hours. The customer staff was very rude and unhelpful. When I questioned them about the doctor leaving before my appointment, they claimed ignorance and mentioned that his duties were finished. Despite having my appointment time visible in the system, they couldn’t assist me and attributed the mistake to the call center staff. Frustratingly, they refused to call the doctor or take any action to rectify the situation. Their unprofessionalism extended from the doctor to the call center and customer service staff. I strongly advise against visiting Dosary Hospital or consulting Dr. Mohammad Badr, as my experience was highly unsatisfactory.

Need to express my concerns about the lengthy and frustrating insurance approval process we encountered at Dossary Hospital. We only visited due to Dr Javed because the doctor is good. We observed that only one staff member is available at the tiny insurance counter, with the main counter closed. This lone staff member is handling a long queue in the middle of the walkway, contributing to the overall inconvenience and adding to the challenges faced during the insurance approval process. Unlike our experiences in other hospitals, the insurance approval process at Dossary Hospital has been exceedingly time-consuming. The rejections, coupled with the necessity to repeatedly seek additional information from the doctor and endure prolonged waiting times, have been incredibly inconvenient. This repetitive cycle occurred three times, leading us to the decision to pay cash for the test, which was priced at a reasonable 230 riyals. It is disheartening to note that our Class A insurance, which is promptly approved at other medical facilities, consistently faces challenges at Dossary Hospital. Despite our attempts to address these issues with the hospital staff, we feel our concerns have not been adequately addressed. The constant blame on our insurance company and the lack of resolution only added to the distress of navigating this process as sick patients. As patients, we find it unacceptable to endure such a cumbersome and disorganized procedure, having to navigate multiple floors to resolve the matter. We urge you to review and improve your insurance approval process to ensure a smoother experience for patients who rely on your services. We DO NOT RECOMMEND DOSSARY ANYMORE.

The facility is good. But, a lot to be improved. Very slow process starting from reception, insurance approval to pharmacy. Don't go if you are for a quick checkup for your kids.

Very good service, the staff is so polite and good attitude. One of the best hospitals in bekasi👍🏻

In my first two visits, I was impressed with their quite efficient system. But not today, looong wait for my medicine. Apparently, after certain time ( 8.30 or 9 pm ?) Pharmacy service for BPJS and non BPJS was combined with only one staff delivering the medicine. Kindly revisit this. People deserve what they pay for.

your procedure for KIS patient treatment sucks btw. you have that bunch of patients, so u know what u should do to reduce it. also the service of the staff to inform the schedule for surgery especially for cardiac specialist, plin plan gak jelas infonya. big evaluation for the KIS patient procedure is needed.

I enjoyed my medical checkup at Pondok Indah Hospital. The staffs were very friendly and helpful. The facilites provided in the hospital were highly maintained and comfortable. The service also very fast and reliable. Here I provided the picture of the waiting room of the executive medical check up area.

The service at RSPI Pondok Indah is the best, all the nurse are kind and attentive, the food service and cleaning was also very impressive. One best part is the hospital food was the best one I tried so far (hopefully the last, no more hospital stays🥹)! I did not expect to enjoy the food while staying at a hospital but apparently it was amazing! The food quality and options are excellent. The staff was super helpful to accomodate my additional request for my son’s first meal, he also enjoyed his first meal!

I do regular medical check up with RSPI every year and as always enjoyed awesome experience in terms of cleaness, comfort environement, very good equipments and friendly services. Keep up the good work and bravo RSPI!

Need an expert in pancreatic problems, we decided to use this hospital. Treated at the emergency ward and them moved to the VIP room at night. Room is clean and modern with a proper daybed and microwave, toilet is clean and using top notch equipment.

8th floor and recommended CT Scan services : Clean and well equipped treatment room and facility, prompt and friendly and well trainee nurses, in time doctor visits, excellent housekeeping ; food services can be more quick on providing utensils for guest use. Well functioning equipment and prompt response to call by nurse on duty. CT scan facility equipped with modern technology; clean, bright roo With competent staff , efficient administration, clear instruction before and after CT scan treatment, no hurt during IV placement and hospitable demeanor. Thank you CT scan team!! mas Deddy, Mas Ferry, Mas Hilmi, and Mbak Dini - you are amazing

First timer in the house! Overall enjoyed my stay here. The hospital is clean, staffs are very pleasant, the doctors made excellent diagnosis and special shoutout to the nurses on 6th and 9th floor for making my sick stay here as amazing as it can get! Your attentiveness and soothing voices really helps me thru some rough times here. Thank you! ❤️ Oh! And the food selections in the room are really good too, always go for the Japanese food. That one can never go wrong. Thanks RSPI Puri Indah!

Very nice welcome. All medical teams are nice and professional. Bedrooms really comfortable, very clean and could welcome the wife or husband of the patient. The food is good. They do all the best! 👍 Special thanks to Dr Aekachai, orthopedic Surgeon! As well as his team👏🙏

WARD 4A Thank you for providing the best care of me during my stay (recovery period) at your hospital. You have provided me a very impressive and professional medical care, hospitality with premium (VVIP) services experience. The room is new, clean, with warm decorated design, very secure (with key card access to each unit), a small digital safe in the closet. The toilet's kits are good quality. The food is also delicious. I will definitely recommend Samitivej Hospital especially WARD 4A to my family and friends. Special appreciation to Doctor Santi, Doctor Panont, Doctor May, their nursing teams and all staff for their professional medical care and friendliness which made me feel worry free. Warmest Regards, Dr. Joyce

Excellent quality hospital. I had stayed here for taking medical treatments for 4 nights. It is not like hospital but 5 stars hotel. Here is very clean, all staffs have nice hospitality. My Doctor gives very clear information about process and step of treatment so I can plan my days, take strictly on her medical suggestion to recover soonest. Nurses on ward 5R I stay very helpful and have very good service mind. Maids is very hard working to make the room tiny and you feel like stay in 5 stars hotel. I don’t feel I stay in hospital except during my fever time keeps telling me that “ Hey guy, you are in hospital “ Excellent !!

I am very grateful to the staff for providing an immaculate service, and going above and beyond in making me feel as welcome as I could be. A very special thank you to Enesa Altun who guided me throughout my whole stay, as well as to Dr. Didem Altay Gazi for her devotion and professionalism, and a final thank you to Aynur Albayrak for reaching out and making this visit possible. As a docotr myself I cherish their professionalism and the care they provide to their patients.

Its like a 5 star hotel but Unfortunately, especially pediatric department pediatricians and nurses require further training to comprehend patient psychology. After all, patients pay significant amounts of money for their services.

This hospital it’s nice, but the political rules are verry bath! If you are Iranian or from Azarbaijan than you pay the same price as for the Turkish people. If you are from anather country than you pay the triple. This is rasict hospital. I don’t advice for the people to come to this hospital. And give this hospital advice tho change him racisim rules for the people.

English Speakers: Don’t go to this hospital. Our pregnancy doctor, Kannika Chokram, is extremely rude. Dr. Kannika’s English proficiency seems quite low and/or is rude because she will not answer questions when asked directly in English. Our doctor hung up on me when I repeatedly asked her to explain in English what she just said in Thai; she decided to hang up the phone. During our appointment, the nurse in the room tapped her watch to notify Dr. Kannika of the time and how long we were taking with our questions. It’s disappointing because I feel like if it were Dr. Kannika’s own children, she would be behaving differently. Basically Dr. Kannika comes off as not caring about her patients and wants to just check out and “chow chum yen chum” (i.e., do the bare minimum).

If you a foreigner, please avoid this scammer hospital. They will charge for you 3-4 times more than local. I did dressing for the wound and got bandages and charged for 1500 bhat. I paid around 3000 bhat but for bandage and dressing only was 1500 bhat. I can’t believe how this big hospital do this kind of scammers. Who made this charge for patients? Doctor? Remember! From your hospital scam, many foreigners will evaluated about whole Thailand. Memory will be forever about thailand. See the further instead if only in front of yours.

Was given the option to do another test so I took it just to be sure. When I went to pay for my medication, I was told that test cost 3,000 baht. I probably should've asked if it cost more, but I also would've expected one of the doctors or nurses to tell me about the price beforehand. I never would've done the extra test if I was told about the price.

Regular patient here. I’ve been to this hospital for several reasons; general med check and other diseases. First of all, the nurses & hospital staff service was always top notch. I would say if you’re lucky, you’ll get the good doctors. My endocrinologist was the best, detailed explanation, helpful, and did not prescribe unnecessary meds (even suggested me to purchase meds from outside hospital for cheaper price). During COVID 2021 I was also hospitalized here, I was very well taken care of by the nurses. I think the doctors also prescribed good meds as I got better fast (severe symptoms). However one time I was hospitalized due to breathing issues, the ENT/lung doctor seem to prolong my stay with excuses that the blood test result has not come out even after 3 days, while eventually they let me out after some xray test only? Because of that I had to pay more than my insurance coverage. Also I did general med check here twice. First doctor was super nice, she talked kindly and checked detail. However the second doctor was not really nice, explained briefly and seems like he wanted to just end the consultation soon lol. Anyway, will continue the treatment here with my fave endocrinologist!

1sr. The line between medical science and medial malpratice is thin.a thin green line. The only green they cacre about here is $$$$ the science of greed is whaht is important here. Your health isnt They will financally profile each client to see the most they can get out of them. Spent hr on phone got a quote, went in same thing same question now 45 000bht more expensive. To ALl doctos writing prescription for profit isnt been a doctor. Ita been a murderer. This place is sfilled with them. Want get addicted go here. Thailand has great memdical services and great doctors. They just are not here. Run to another

I had excellent care at this hospital and can’t recommend it enough! I went in for just a 6 month follow up appt and had sudden severe abdominal pain while there— ended up admitted and a CT scan showed a small bowel obstruction. By the evening I was in the ICU and had emergency surgery with 30cm of necrotic bowel removed. I spent 9 days in the hospital with excellent care in a private room. I am a former surgery scheduler and medical assistant in the USA, and the quality of care is the same if not better— no staff shortages here! All doctors and RNs speak English and even the nursing support staff attempt to speak some English—much better than my very limited Thai language skills. I am now over a month from discharge and healing well with no issues at all. Really happy with my care at Sukhumvit Hospital, they saved my life! Prices were always given for tests and procedures beforehand, a little surprising coming from America, but always good to know. Compliments also to my Thai AIA health insurance policy that paid for all but $520usd of my inpatient hospitalization bill!

Efficient, clean, and seemingly well organized. Central area very confusing to navigate.

Had a worst experience yesterday morning with my eye appointment. Girl who was in the room 924 is so disrespectful. I was waiting for my appointment about 2.30 hours.This is called paying and waiting. Even government hospitals better than this. Worst experience ever. Never go there again. So disappointed. Can’t even give one star. Would not recommend to anyone.

I highly recommend Nawaloka Hospital based on our recent experience. The entire staff, from the nurses to the doctors, was exceptionally kind and caring. The cleanliness of the rooms was impressive, and it provided a sense of comfort during our stay for surgery. The rooms were not only clean but also quite comfortable, which was crucial for a smooth recovery process.

I mostly visit this hospital, and I must say that it is generally clean, neat, and tidy. The staff members were friendly and supportive throughout my visit. I would recommend it for your medical needs. However, I was disappointed to find that the washrooms, while clean, had several amenities that were not working. Some of the toilets' flushing units were broken and out of order. Additionally, most of the bidet showers in the toilets were out of order, forcing us to use the main valve, which often resulted in a mess and wet clothes. This was a very unpleasant experience. I hope they address these maintenance issues soon.

All calls from November R5 It's now just a number. The accounting system has also been changed to an automatic payment machine. However, even if you still make a reservation It takes 2-3 hours to pay the bill.

I am a hearing-impaired person. The doctor said that his hearing loss would interfere with medical treatment. I would like someone who is healthy to accompany me. I said, ``I'm single, so that's impossible.'' To repeat this When I said, ``Does that mean you shouldn't come to the doctor after all?'' No, “I didn’t tell you not to come to the doctor’s appointment if that wasn’t the case.” repetition (We started yelling at each other, and the medical assistant closed the curtains in the exam room and went away.) When I stood up and said, "That's enough," he grabbed my arm and made me sit down. Repeated trouble due to hearing loss...

I was brought to the hospital by ambulance in the middle of the night due to severe pain and vomiting due to a ureteral stone. There is a large free parking lot. Reservations are given priority for consultations. The food I eat while in the hospital is not very tasty.

We were very satisfied, especially Ms. Zuleykha at the reception was very interested in us, thank you very much.

From the first minute of your stay, there is no trust that they are helping you! All they need is to get into your wallet! The chiropractor on the next street is more helpful than this staff! A broken finger, they just bandaged it and let it go barefoot!! Without providing shoe covers! They don't have shoe covers!!! For the entrance-70man Doctor's examination-50man X-ray (although I gave them a snapshot of the fracture) -50 man 170 man for what ??? For bandaging ??? For such medical service?? 😡😡😡💔

Super 😍

Highly skilled and professional doctors and staff . They are very approachable. Hospital premises are well maintained. Seamless internal procedures help to avoid delays. The insurance department and billing section is very helpful in expediting the process . Would like to make a special mention of Samad Shaikh from insurance department for excellent service making the billing process hassle free for us.

The experience was truly excellent. The doctors and nurses were incredibly supportive, and the facilities were top-notch. I must give special recognition to Samad and insurance team, who made the claim process and document submission incredibly smooth for me.

We had heard mixed reviews about this hospital before we went there but we have only had positive experience every time we have visited the hospital. Manipal hospital is the best place for treating cancer in Goa. We have received excellent treatment right from the surgery to the chemotherapy. The doctors, nurses, the support staff- all of them are polite, helpful, courteous and very professional. The hospital premises are so clean and maintained well.

Amazing emergency department for children. We came in with my 6year old boy. They helped us straight away and were extremely friendly. Thank you so much for the good service 🙏🙏🙏❤️❤️❤️💪💪

I am very pleased with the care I've been given at Emek Hospital. The staff are top caliber.

This is a sensitive topic but I feel a strong need to let everyone know that there are still good people out there. I want to thank dr tina, an anesthesiologist at the emek hospital. About a month ago I tried to end my life. It was late in the evening, she wasn't on duty and she saw that something was wrong with me. She approached me and asked if I needed help. For hours she listened to me, gave me advice on how to move on and how to see the future of my life in a different light. In today's reality it is difficult to find people who will give of their free time to help others in need without receiving anything in return. Dear dr tina, if you remember me, I thank you for the attention and time you gave me, for making me understand that there is a way to deal with problems without running away from them. You are an amazing person! She is definitely an excellent person and deserves the best the world has to offer. The emek hospital, you have won a doctor who is literally an asset. I would like to ask the relevant parties to thank her for her humanity and kindness.

My family is exceedingly satisfied with the professionalism and commitment to excellent nursing care received from Global Hospital. The medical services received by my mother during her stay in your hospital were exceptional. She felt at home throughout the whole recovery process. Your hard work does not go unnoticed. We are extremely pleased with the top-notch care provided by your team.... Thank you very much to the entire team of Global Hospital 🙏🏻

Dr Shirish Hastak and his team has been a big blessing for our family.. he has not just diagnosed my dad's condition correctly but also gave the right advise for his unique medical issues like low CSF syndrome, cerebellum stroke syndrome, etc and I am glad my dad is well and healthy under his guidance. He has been a true blessing every time we have approached him. Thank you Dr Shirish Hastak for always standing behind and helping us sail through the difficult times. Thanks to Global Hospital staff for helping and making our stay comfortable in this trying times. -Priyanka Deshmukh on behalf of Dr Subhash Deshmukh

Doctor Jignesh Gandhi of Global Hospital is the best surgeon. He performed my surgery very well. Also his assistant doctor Alpana cooperated very well. Nurse Archana and Nurse Siddhi at Global Hospital took great care of me. All the staff at Global Hospital cooperated well. Global Hospital is the best hospital for me. A very clean and well maintained hospital I must say. I had periodical medical examination there. The staff is very polite and friendly.

I would like to share my impressions and opinions about my stay at the National Scientific Cardiosurgical Center. I am in the second cardiology department. An operation was performed to establish the EX. Everything went at a high level. It was nice to see our young growth in the operating room, which is doing its job very well. Great guys: correct, attentive and sympathetic. Department 2 of cardiology headed by Myrzakhmetova Gulzhan Shapataevna deals directly with the healing of our hearts, both literally and figuratively. Each procedure performed meets the highest standards. You feel like you are in a foreign hospital. Comfort, professionalism of the staff, cleanliness, discipline of the staff, that's what especially pleases the soul and heart. I would like to wish the Center to remain the Center of our Kazakh hearts.

Dear compatriots. Having come here from our province, I still can’t get used to such a humane and sincere attitude. I am very grateful to the staff, to all those who warm the patients with the warmth of their souls. Low bow to you. And may the Almighty reward your service to sick people when you turn them into healthy ones. You are best!!!!!!

a place, where miracles make

I would highly recommend Primaya Hospital Tangerang for my family and friends. I have been undergoing the treatments here since Nov 2021, the time when I was diagnosed of having a cancer. I have been taken care very well. This hospital has the best oncologist, dr. Abdul Rahman. The nurses are also very helpful. Thanks a lot Primaya, for providing the best healthcare.

I came at 2 30 pm and directly to resgister, then I have to wait an hour and half for pay my treatment (rontgen dental), after that I have to wait again another an hour and half in radiology (and its because I asked when my name will be called? Maybe if I am not ask I will wait another longer?) And the treatment is not by the doctor, is by the lady in front desk radiology, she hurt my mouth while doing this. But I am already mad enough and I just want to go home. Very bad because the result is not online and the prices is triple than the dental clinics. Overall, I liked the hospital look clean and there is kind of coffee shop inside.

We ended up staying in Primaya Tangerang hospital after an emergency medical situation while flying. The hospital staff looked after us very well. They have gone beyond what they could offer and cared for us. The staff from the Emerald ward was so accommodative and took care of my mum during the stay. Very good service and facility, there were constant check ups, good food and everything was really good.

Nice and clean beautiful hospital 🏥

I recently had a very disappointing experience at this hospital while trying to donate blood. the staff at the blood donation department had a bad approach to donors, which made me unwelcome and uncomfortable. they seemed to lack basic communication skills in English. They were dismissive of my concerns and did not seem to appreciate the fact that I was trying to do something good for others by donating blood.

I am almost every 2 months donating blood there, they’re so professional and kind team

Excellent health care Nice staff and the security guards Healthy food Thanks Royal Hospital Keep your standard high always

I know my review won’t do much. Obviously government establishments don’t care one bit about google map reviews hahaha. But this place needs major changes to their staff care & communication with patients. Some nurses are so aggressive when handling patients, to the point of hurting them while taking blood samples. There’s so much I can vent about, but that’s it for today. 🤦‍♀️

One of the best hospitals in the middle-east, and definitely the best in oman. They saved my 5 years old son life (Saud). big thanks to PICU team. Dr Suad, Farhana, Alla, Kholoud, Asma, chendra, and male omani dr's Ahmed and Dawood Angels of mercy Safia, maytha, philipino and indian nurses too Sorry if i forgot some names or miss spelled Thanks to everyone in PICU, god bless your heart

All employees in all departments are so cooperative, kind, and respectful, and systemizing between all departments is amazing.. but the rooms need some simple renews.. thanks a lot😉

Ended call in my face after transferring my call twice during an emergency call as didn’t care to speak English. Very shameful hospital

Mohammad Qandeel frm the the Endoscopy department was fantastic, he’s super friendly and he has a great attitude, he’s definitely a great asset for this hospital.