Transcatheter mitral valve repair (TMVR) with MITRACLIP in 124 Cardiac surgery clinics in Asia

Recently I had to admit my mother here in an emergency. The staff is very rude and they didn’t allow me to be with mom as a primary caregiver. In fact they didn’t inform me anything about my mom’s health condition what treatment was going on etc. they treated us all as if my mom was put in a jail. There was no emergency help staff who could guide and explain us through all the protocols. We were restlessly waiting in panic until the morning to wait until doctors consult. The staff didn’t even give the basic information like her BP stats and what food she had eaten. I believe we have the right to information and doctors are supposed to give us the periodic updates on the medical conditions. They kept everything under the wraps in the name of hospital protocol which we were never informed before admission. We had to forcefully take discharge and move her to another hospital where her health improved significantly

Doctors of course were good, nurses n ward boys r also nice. Main is d rooms n hospital maintenence as compared to what they are charging per patient is in absolutely pathetic condition. I wonder in our country we never get quality as compared to what one is paying for.

My mom was admitted to this hospital on 16th May for AVR & Ascending Aorta surgery. Surgery was successfully done by Dr. Ramakanta Panda. Best part of the hospital is Dr. Panda and the nursing staffs. The nurses took care of my mother like their own family member. Sister Sape, Pranita & Pallavi are few names that I remember. All others were equally good. Sape is missing from the photos but I will always remember her. Hoping for the best.

The general taking care of patients,the general medical care all together extraordinary!

I have a great doctor there, and I'm well taken care of. I can call the department, leave a message for my doctor, and I'll get a response within 24 hours, from her personally if necessary. Parking can be a problem, so arrive early, have someone drop you off, or take public transportation.

Not recomend If you have an emergency do not choose this hospital All so received wrong treatment. The Doctor was right to send me To my Doctor and ask for the problem because he did not know the problem . Dr Kanety from Macabi Pras Nobel with a lot of Pacient found the correct treatment looking on books. Thank you Dr Nurit Kanety

The hospital staff needs to improve their compassion and empathy towards patients and their families. The customer service and facilities are below par. A dignified and respectful treatment should be provided to every individual, regardless of their social status. The families of ICU patients should be given a proper place to rest while waiting for updates. The hospital should convert dead spaces into lounges or waiting areas for families. Despite the high fees, the services, facilities, and staff attitudes do not meet the expectations.

I had a terrible experience with the gay cashier and fat male bodyguard who were assigned at that time. The guard shouted at me because I asked him for the second time the cashier's office since his instruction at first was unclear. When I went upstairs, that gay cashier was soo rude! He got annoyed because I did not tell him right away that I would be using GLs. He insulted me by saying "Di lahat ng patients dito GL ang binabayad". I apologized patiently and told him that IT WAS MY FIRST TIME THERE. Yet, he was still frowning. HOW COME THIS HOSPITAL HIRED THOSE AGRESSIVE STAFF? I just controlled my anger and emotions since my father had to undergo a surgery at that time. I didn't want to stress him and my mother. On the other hand, the doctors were kind and approachable. I hope this concern will be raised, anyway.

Pretty much go there monthly to buy my maintenance medicines from their pharmacy. Waiting times can be long with their new July 2023 procedures where the 4th floor pharmacy only takes cash and card sales. The 1st floor only takes GL transaxtions and only entertains cash transactions at 4pm daily. Senior discounts are applied for 30day supplies only. 😑

I am devanandhana santhosh.Today i visit ENT department Dr. Sonia mam. she is very calm &quite . she is very friendly to all the patients. The service of the staff &the doctor is very good. I recommended this doctor for your family ENT medicine .You are being called as God's hands, Thank you choosing this profession. Thank You For Giving Me a good service 😊

It was great experience all the staffs including Doctors, Nurses are very gentle and caring, when ever calling for help always nurses and staffs are there for helping with a smile on face. I'm leaving the hospital today in a very good mood. Everyone was very helpful and cooperative in the nursing care, housekeeping, and guest relations departments. Will undoubtedly recommend to all of my friends and family. ♥️

I have good experience in ENT department. Recurring ear infection was my concern for many months. By Dr Sonia's treatment, I got great relief. Thank you doctor and all staff of B and B memorial hospital.

"Nasty" hospital is what my experience says about this hell in our city. It's a nightmare filled with unpleasant and aggressive behaviour with both patients as well as their family members. The staff has no sense of politeness or social well being and unfortunately they shouldn't have been in this field of serving people. They charge more and care less. If you don't believe my words then please go pay a visit and you'll understand what I'm trying to say.

My father was a patient of Dr Santosh Kumar, who has gone through double knee replacement operation under him. Please note that he personally does not do any operation, does not come to floor or talk to patient. He is just there to recommend patients for knee surgery and then his team does all of the activities on behalf of him. We did not see him or talked to him during the whole admission time. He does not come to floor even. His team was only did the OT. After OT, only the sisters informed us that OT is done and handed over the empty packets of knee transplants.(no interaction with doctor). Even during surgery follow ups, only his junoir doctor saw him. The hospital itself could have been organized in better way. The beds are used are of old days, same lifts are used for patients and visitors which make you wait for long even if you want to go just 1 floor (no stairs). And remember only veg food is provided to the patients. But the staffs and sisters watching over my father were helpful and never showed any attitude. Wish it is same with all the members of the hospital.

"A heartfelt thank you to Dr. Anirban Neogi for being the guiding force behind my father's miraculous recovery from a road accident with multiple challenges—let multiple ribs fractures, fracture in left clavicle + left scapula, left sided haemopneomothorax + left lung trauma, AAST grade 4 splenic trauma, Haemoperitoneum + AAST grade 1 liver injury etc... .A team of doctors has been reffered Dr. A Bhattacharyaa(Radiologist), Dr. N Deb(Orthopedic), Dr. S Ghosh(Surgeon), Dr. M. K. Mahata(Neurologist), Dr. M Mitra (Anaesthetist) exhibited unparalleled expertise, skill, and unwavering dedication throughout the treatment. Their ability to navigate such complex injuries with precision and compassion is nothing short of remarkable. Our family is immensely grateful for Dr. Anirban Neogi and all reffered Doctor's for life-saving intervention and the exceptional care provided. A true heroes in the medical field. Thank you doesn't seem enough!"

I went to the emergency to remove stitches , the assigned person to do this left two stitches in side my finger and now I have an infection. Very simple thing was not done properly, imagin what they will do with more complex medical operations!

I have delivered my baby last week, c section, generally, the service was really good, nurses and doctors were helpful and kind. The only thing I did not like was the nursery section, they were trying to push for formula feeding although we told them we wanted to breast feed the baby. They should help mothers with the breast feeding instead of just choosing the easy way for them.

Regardless of the prices I left the hospital in pain because the doctor didn’t show up (the resident doctor) public relations called I asked for the doctor then the nurse as well promised to call a doctor so I waited for more than an hour and no one showed up… also the insurance office are not professional at all they sent the request to the wrong address so I had to call the insurance my self internationally and follow up with them asking for approvals. Advice: 1- make sure to verify with the insurance while at the admin & insurance and make sure they send the paperwork to the correct address. 2- ask the administrator and the doctor before you get in the room and make sure they promise to provide you with the decent service and won’t let you alone in pain for a long time. 3- If you find a better option better hospital then just go for it. Good luck

I lived most of my life suffering from pain and discomfort that kept getting worse. I was diagnosed with endometriosis 2 month ago and underwent a surgery with Dr Gul Rana. From the initial consultation to the surgery and follow-up care, the entire process was smooth. She made me feel comfortable every step of the way. The surgical procedure was success, I walked out with a set date for laparoscopic surgery. After 7 days of my surgery, I walk out of her clinic but this time pain-free, healthier and feel more confident. Thank you, Dr. Gul e Rana and her assistant Ms Manju for being so so nice and helpful. Thank you once again for your exceptional care and I immensely more grateful for the care I received from CSH staff and Specially nurses. I highly recommend Dr. Gul e Rana to anyone seeking top-notch gynecological care. If I had the option, I would give Dr. Gul e Rana a perfect 10-star rating! Her compassion, understanding, calm demeanor, and genuine care for her patients are truly remarkable. Her extensive knowledge allows her to explain complex matters in a way that anyone can easily grasp. She is the best...❤️❤️❤️

I was referred by a friend to see one of your specialists, but I'm experiencing difficulties with the booking system. The staff handling the process lacks in customer service and marketing skills. Instead of retaining customers, they seem to be pushing them away. I suggest implementing more engaging scheduling options to keep patients interested.

Thank you so much Dr Sarah Alam Endocrinologist for the difference you make in the lives of your patients. Your kindness, sincere caring, and concern make everything better and are a great encouragement. I am a diabetic since 2018 and visited many doctors. They just prescribed medicines and I couldn’t control my sugar level at all. I wanted to give a try at the Canadian Hospital and I went there in August. When I visited Dr Sarah Alam Endocrinologist my Hba1c level was at 9.9 and yesterday after the test it was down at 6. Such a vast improvement. Dr Sarah’s aim was to control my sugar level. She is so skilled at what she does. I had a lot of health complications when I went to her and now I feel a lot better in every aspect. I never thought I could get better, but she put me on the right medications and gave me the proper treatment. She is keen to know about everything that affects the patient, and treats even the slightest problem they have. Also, she respects your phone calls and messages and replies timely. She calls personally to check up on you. I had the best experience with her, I recommend her to all diabetics who are with uncontrolled sugar levels and others who need to visit an endocrinologist. She’s the best in Dubai. She’s a remarkable doctor and a professional I can trust.

Everything was perfect The doctors and staff are very caring, efficient and handle everything with great deal of understanding and patience. There is no time wasted or any waiting during any off the procedures. Highly recommend this top hospital and their doctors, thanks Dr. Arneja .

Better than any other hospitals i can think of. Admission and treatment is very good . staff is good. They will take good care of your patient . they take great and immediate care of the patient . Special thanks Dr Arneja sir

"I recently had the excellent experience of having my father undergo bypass surgery at Arneja hospital. I can't praise the hospital staff enough for their friendliness and cooperation. They took care of everything exceptionally well, and all the services provided were spot on. Any doubts or concerns we had were promptly addressed. I highly recommend this hospital for the exceptional care and support they offer."

AVOID THEIR ER. They will give you test and procedures that has nothing to do with what you came for. Pregnancy Test and CT Scan for cough and sore throat?! Come on! Stop scamming people! If you really must visit them, always ask and check first what they want to do. If it's irrelevant, just SAY NO! YOU'VE BEEN WARNED!

My relative was confined in this hospital for four days. In those four days, her doctor only visited her twice but charged us P8,000 as PF. Nurses only came in when called--via phone because the nurse call button was cut. We were monitoring our patient's fever ourselves. I've reviewed the bill and there were questionable charges as well like gloves, tape etc. It's not as if the nurses finished all of those supplies but we were charged for the whole amount nonetheless. This would have been okay if the excess supplies were given to the patient upon discharge. ER charges were unreasonable as well. There were only three patients when we came in yet the whole process of admitting the patient took 2 hours, meanwhile incurring more and more charges in the ER. But the worst part of the experience was requiring the patient to have a companion for the purpose of having someone actually take care of the patient. Doesn't that negate the purpose of going to the hospital? You go to a hospital to get medical treatment and care. But it seemed like we were only there for the convenience of having labs done and having IV fluids--which to be honest can be done at home--because the actual care of the patient came from the companion. In effect, companions need to miss work to take care of the patient. For as long as the patient is confined, they miss the opportunity to earn money--which they need in the first place to be able to pay for the high hospital bill. It's an oppressive system. This set-up would have been forgivable if companions had a comfortable bed if they are required to be with the patient 24/7. But no, they are only given a plastic chair. And even if we get the private room, a companion is still required. People go to private hospitals for better service, but it seems like the only difference between DLSMC and a public hospital is that this hospital has aircon. What a waste of hard-earned money.

Amazing and professional Doctors, Nurses, and Staff. They really value their patient's well-being. Kudos to everyone. Godbless you all! Special thanks to Dra. Mary Grace B. Rojas. Very compassionate and responsive to my queries.

The worst hospital ever. Staff is great but the organization is all about profit. We could’ve been discharged by 11AM. We followed up multiple times. We had to wait til 5PM for someone to show up and check on the patient. Billing said we had to wait til 7PM to pay so they can account for the “necessary” charges. They want to keep you here, I’m telling you. Obviously, the longer you stay, the more you need to pay.

Very good experience with AHMC. Doctors were great and knowledgeable. Nurses are approachable and patient. Their room rates are also worth it.

I had a positive experience at this hospital. The guards, nurses, and staff were all very accommodating, and I felt well taken care of. The ER Doctor was particularly impressive, as they took the time to explain everything in detail. However, there were some drawbacks. The ER bed areas were a bit small, with only one chair, no table, and limited space to walk around. This made the waiting area less comfortable than I would have liked. Nevertheless, it was still a good experience.

Can't complain anything. Service: Outstanding with all details and support for senior generation and physical issues. We were there for many time foe myself and family. This Hospital were first class for Thais people and they are take care you in good way of treat. Details: Excellent and clear to understand more after visiting the doctor. Payment: Really helpful and good support for those who has insurance concerns.

Today, I went to visit this hospital because I had - bad sore throat. I went to another hospital first, but the wait is too long. Nurses: Here some nurses are nice, but some nurses have bad attitude, especially the way they talk at Eye/eye/nose/throat station. I told them that I checked covid earlier, and they tried to scared me away with 200 baht extra cost for covid test first. I was so sick that I would not want to deal with them. Doctor: The doctor I met today doesn’t seem to be well-educated or not attention to detail. Normally, I would get tested to find my symptoms is from virus or bacteria before prescribing antibiotics. I don’t want to take too many antibiotics because it is bad for my health in the long run. Also, my body has some red dots on my skin. I told the doctor that. I thought I would get skin medicine, but he seems to forget it or just prescribes me an allergy medicine to take which I’m not sure it is for my running nose or skin allergy. Price: The bill is not clear of how much each medicine costs. There are only 3 medicines. The cost was over 3,000 baht. 2,000 baht for the medicine which seems to be over-priced. I would not recommend this hospital if you are coming here.

2 day stay for cancer surgery. After being assisted to my room prior to surgery their procedures just don't make since. When they tried to insert the IV before a shower and before changing into hospital clothes I directed the nurse to come back just prior to me going to the OR. 5 hours before surgery take a shower and change. 1 hour before surgery nurse shaves and directs another shower. Put on a different set of clothes. Ask for IV Team to come back. IV inserted the told to change clothes again. Poor planning and communication. New staff comes on shift and everything went smoothly and logically. OR Staff were Excellent. Sr Anesthesia was Extremely Professional really like him. Recovery Room Staff Excellent. Back in the room and the again were Super. The 1 draw back was initially they couldn't understand that a Farang's pain wasn't alleviated by a single Tylenol. I did get the pain meds I needed though. Concerning the food, it is actually very good. All in All I'm happy I came here.

Very nice welcome. All medical teams are nice and professional. Bedrooms really comfortable, very clean and could welcome the wife or husband of the patient. The food is good. They do all the best! 👍 Special thanks to Dr Aekachai, orthopedic Surgeon! As well as his team👏🙏

WARD 4A Thank you for providing the best care of me during my stay (recovery period) at your hospital. You have provided me a very impressive and professional medical care, hospitality with premium (VVIP) services experience. The room is new, clean, with warm decorated design, very secure (with key card access to each unit), a small digital safe in the closet. The toilet's kits are good quality. The food is also delicious. I will definitely recommend Samitivej Hospital especially WARD 4A to my family and friends. Special appreciation to Doctor Santi, Doctor Panont, Doctor May, their nursing teams and all staff for their professional medical care and friendliness which made me feel worry free. Warmest Regards, Dr. Joyce

Excellent quality hospital. I had stayed here for taking medical treatments for 4 nights. It is not like hospital but 5 stars hotel. Here is very clean, all staffs have nice hospitality. My Doctor gives very clear information about process and step of treatment so I can plan my days, take strictly on her medical suggestion to recover soonest. Nurses on ward 5R I stay very helpful and have very good service mind. Maids is very hard working to make the room tiny and you feel like stay in 5 stars hotel. I don’t feel I stay in hospital except during my fever time keeps telling me that “ Hey guy, you are in hospital “ Excellent !!

English Speakers: Don’t go to this hospital. Our pregnancy doctor, Kannika Chokram, is extremely rude. Dr. Kannika’s English proficiency seems quite low and/or is rude because she will not answer questions when asked directly in English. Our doctor hung up on me when I repeatedly asked her to explain in English what she just said in Thai; she decided to hang up the phone. During our appointment, the nurse in the room tapped her watch to notify Dr. Kannika of the time and how long we were taking with our questions. It’s disappointing because I feel like if it were Dr. Kannika’s own children, she would be behaving differently. Basically Dr. Kannika comes off as not caring about her patients and wants to just check out and “chow chum yen chum” (i.e., do the bare minimum).

If you a foreigner, please avoid this scammer hospital. They will charge for you 3-4 times more than local. I did dressing for the wound and got bandages and charged for 1500 bhat. I paid around 3000 bhat but for bandage and dressing only was 1500 bhat. I can’t believe how this big hospital do this kind of scammers. Who made this charge for patients? Doctor? Remember! From your hospital scam, many foreigners will evaluated about whole Thailand. Memory will be forever about thailand. See the further instead if only in front of yours.

Was given the option to do another test so I took it just to be sure. When I went to pay for my medication, I was told that test cost 3,000 baht. I probably should've asked if it cost more, but I also would've expected one of the doctors or nurses to tell me about the price beforehand. I never would've done the extra test if I was told about the price.

foshan chancheng central hospital it is one of the finest hospitals with a very good international services for foreigners called IHCU(International Health Care Unit). looks more like a five star hotel to people at first #foshanhospitals#foshanchanchengcentralhospital#IHCU#internationalhospitalsinchina#internationalhealthcareunit

the inpatient experience was wonderful, the doctor is very professional, and nice to us, the service was great, the food was amazing, and we feel that everyone took good care of us. we had such a experience in this Foshan hospital, and highly recommend it.

That is an excellent hospital with great service, and their has professional doctors and patient nurses help us solve the medical diseases :)

Very good service, the staff is so polite and good attitude. One of the best hospitals in bekasi👍🏻

In my first two visits, I was impressed with their quite efficient system. But not today, looong wait for my medicine. Apparently, after certain time ( 8.30 or 9 pm ?) Pharmacy service for BPJS and non BPJS was combined with only one staff delivering the medicine. Kindly revisit this. People deserve what they pay for.

your procedure for KIS patient treatment sucks btw. you have that bunch of patients, so u know what u should do to reduce it. also the service of the staff to inform the schedule for surgery especially for cardiac specialist, plin plan gak jelas infonya. big evaluation for the KIS patient procedure is needed.

Highly skilled and professional doctors and staff . They are very approachable. Hospital premises are well maintained. Seamless internal procedures help to avoid delays. The insurance department and billing section is very helpful in expediting the process . Would like to make a special mention of Samad Shaikh from insurance department for excellent service making the billing process hassle free for us.

The experience was truly excellent. The doctors and nurses were incredibly supportive, and the facilities were top-notch. I must give special recognition to Samad and insurance team, who made the claim process and document submission incredibly smooth for me.

We had heard mixed reviews about this hospital before we went there but we have only had positive experience every time we have visited the hospital. Manipal hospital is the best place for treating cancer in Goa. We have received excellent treatment right from the surgery to the chemotherapy. The doctors, nurses, the support staff- all of them are polite, helpful, courteous and very professional. The hospital premises are so clean and maintained well.

Dr Khaled Al Aal Vascular surgeon @ Medi Clinic Town Centre. One of the nicest, most humble and thoughtful surgeons I’ve encountered. He is definitely worth the visit by anyone who has been suffering with their varicose or spider veins.

It was an amazing experienced! When I go for check up for severe cough flu, due to the weather change. When I reach to Mediclinic Al ain, I was entertain directly by the reception guy who's named Javudullah Balkiaz Khan this guy promote the quality and equality of the hospital. And to mention the nurses that checking my vitals, they are very attentive to the patient, and mostly the doctor, she come several times into my room to check and explained about my status of what I fell. Thank you so much Doctora Anna Marie Diaz the best doctor ive ever meet after a long period of time staying in UAE. God Bless you all mediclinic staff and management.

Worst experience ever, They have very poor customer service specially in Radiology department. There is no systematic procedure. Putting Customers/patient on Hold for too Long... Please if any of concerned staff read this massage please improve your quality of service.. Thanks

Hospital, operating rooms and consultation center with specialist doctors - private. High quality, clean, sterile, quiet. The death of public medicine is around the corner.

Very good ‼️‼️

Had an amazing experience. Friendly and kind staff. Super modern and clean. Highly highly recommend

Amazing emergency department for children. We came in with my 6year old boy. They helped us straight away and were extremely friendly. Thank you so much for the good service 🙏🙏🙏❤️❤️❤️💪💪

I am very pleased with the care I've been given at Emek Hospital. The staff are top caliber.

This is a sensitive topic but I feel a strong need to let everyone know that there are still good people out there. I want to thank dr tina, an anesthesiologist at the emek hospital. About a month ago I tried to end my life. It was late in the evening, she wasn't on duty and she saw that something was wrong with me. She approached me and asked if I needed help. For hours she listened to me, gave me advice on how to move on and how to see the future of my life in a different light. In today's reality it is difficult to find people who will give of their free time to help others in need without receiving anything in return. Dear dr tina, if you remember me, I thank you for the attention and time you gave me, for making me understand that there is a way to deal with problems without running away from them. You are an amazing person! She is definitely an excellent person and deserves the best the world has to offer. The emek hospital, you have won a doctor who is literally an asset. I would like to ask the relevant parties to thank her for her humanity and kindness.