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I recently had an unfortunate experience at Kokilaben Dhirubhai Ambani Hospital that compelled me to share my thoughts. My father-in-law was admitted for an emergency procedure, and what transpired during our visit left me deeply disheartened. Initially, we were given an estimate of ₹2,09,000 plus consumables for the procedure, but upon discharge, the cost had escalated to ₹3,57,000 - a staggering 75% increase. Seeking clarification at the billing desk, I received vague answers and was directed to the assistant doctor of the surgeon, who then asked us to wait for Dr. Mandar Deshpande. After a prolonged wait, Dr. Mandar Deshpande eventually met with us but became defensive when questioned about the unexpected cost surge. Despite my attempts to engage in a civil conversation, things turned unpleasant as Dr. Deshpande raised his voice and directed us back to the billing department. We would not believe a doctor could behave in such a manner. The situation escalated further when security was called, and my wife and I were confined to a room with the promise that someone from billing would explain the invoices. To our dismay, we were still waiting for someone to come for over 45 minutes, prompting us to consider leaving. Later, Rajashesh Savant, the senior security personnel, decided to come but immediately resorted to using foul language and even attempted to file a false FIR against us. He threatened us with a silly claim that I had kidnapped my father-in-law so that we would not pay the bill. We asked him to check the cameras that a nurse had released him, and second to think if our intention was not to pay the bill (and run away), then why would we go to the billing counter to ask for the bill to pay? Why would we just not run away without paying? I explained to him the reason my father-in-law had left a little early was because he was in pain after the surgery and he had to travel six hours to get back home, so we stayed back so that he could leave to get back home before it was too dark. When logic did not prevail, he asked his security guards to physically restriction us and attempt to seize our belongings. When tried to take pictures and videos the guard literally tried to snatch my phone by inserting his hands into my pocket. How can a medical institution employ goons like these? Ultimately, exhausted and under duress, we decided to settle the bill after intervention from a senior police officer. The entire incident unfolded in the hospital lobby, possibly captured on video. This experience has raised several concerns about the conduct of the hospital staff and the apparent lack of accountability. Seeing such behavior from a healthcare institution where open communication and understanding should be paramount is disheartening. Questions arise about the hospital's choice of personnel, particularly those who cannot engage in polite conversations and provide explanations when required. The ordeal also raises questions about the conduct of security personnel. Last but not least, observe the cleanliness when you are in the hospital. It is one the worst; besides the lobby, the wards and especially the bathrooms are not to the cleanliness standard of a medical institution. I hope to shed light on the challenges faced during my visit to Kokilaben Dhirubhai Ambani Hospital, emphasizing the need for better communication and a more patient-friendly approach from the medical and administrative staff. There are better hospitals in Mumbai, and you should consider those before considering Kokilaben Dhirubhai Ambani Hospital.

Hospital clean and good staff but bathrooms cleaning not done. No one taking care.. it's always stinking ,no tissue papers or toilet rolls..no housekeeping supervisor around to whom we can show the dirty washroom on ground floor...the bathroom cleaner was forced to clean but she was using one cloth to wipe seat covers which can be a serious breeding ground for infection and a dirty mop which could never dry floor..no Dettol or sanitizer in or around washroom .. dirty smell all over ..wash basins equally stained and dirty and wet on the counter...we request management to immediately take action to improve condition of such a gifted hospital ...there was no suggestion box found so posting. It's a request for all the washrooms conditions to be improved for patients relatives.

Kokilaben Dhirubhai Ambani Hospital 🏥 is one of the best hospitals 🏥 in Mumbai and in India 🇮🇳 . Excellent infrastructure. Hospital is very clean. I've had my executive health check up over there. And I've got good experience at the hospital 🏥. Every department is marked with systematic colorful lines which you have to follow on the floor so as to commute inside hospital. No need to ask anyone unless you have colorblindness 😉. Reception staff at EHC are very helpful and cooperative. I've gone for routine medical check up. Doctors are knowledgeable. The most important thing I like about kokilaben hospital that they sends all the reports thru mail. No hassle or waiting for the hard copy of the reports. And food 🍲 is really good. You won't feel like you are eating hospital 🏥 food 🍲.

More of the show but less in quality Visited for CT Angio and had worst experience. I was told that will be done within an hour. However after three long hours the test is delayed. The staff members are careless and can't project the estimation time. on asking/followed up i was being told that you can drop a note at suggestion counter. Fed up of hearing the generalised excuses. PATHETIC EXPERIENCE 👎🏽

Good maintained hospital. But can tell about doctor’s because every doctor’s has his own capabilities. I visited this hospital for treatment for a near relative so I am not aware about costing. Overall this is good hospital in Bihar.

Very big hospital for Bihar. Systematic and well organised. It is like a big mall with cafeteria on the ground floor. Security system is unnecessarily very tight. Only one attendant is allowed at a time.

1st time gye hai medanta hospital for my husband's kidney transplant , cordinator se baat hui hai ,kidney cordinator is a very polite person, and Dr. Shubham is also good they guide me what can they do for transplant process and also what budget for this process. Hospital are very neat and clean ....abhi is hospital ke bare me itna hi bata sakte hai

Medanta hospital is one of the best private hospitals in Lucknow.🏥 The medical facilities are very good and the staff are very supportive.👨‍⚕️👩‍⚕️ Parking facility🚘🚖 is also available .

Medanta hospital is one of the best private hospitals in Lucknow. Bed costs are high but the facilities they are providing are amazing, even it beats Apollo hospital in cleanliness and space and in price too. The hospital has costa coffee shop and other food shops, the food is very hygienic and it's freshly prepared. Remember it's not cheap tho it's best. Everything was nice I am really impressed with the looks and other things about the hospital Every room has airconditioner and tv. The service is magnificent, the doctors are amazing. Brilliant hospitality If you have money and need good hospitality this is the spot . The hospital has huge parking everything is organised. Wheelchair entrance and parking is also available. But very costly food and other item No discount on medicines 😕 Doctor fee and charges of rooms are very high.

Medanta in Gurugram epitomizes healthcare excellence with cutting-edge facilities and a stellar team of medical professionals. Its patient-centric approach ensures compassionate care, and the hospital's multidisciplinary specialties provide comprehensive solutions. Operating at international standards, Medanta combines research, innovation, and ethical practices to deliver top-notch healthcare. The hospital's outer environment, adorned with greenery, creates a serene ambiance for patients. Despite occasional crowding leading to lift queues, the staff efficiently manages the situation. The in-house food court, featuring renowned franchises like KFC and Pizza Hut, adds to the convenience and quality of services. Reports are consistently delivered on time, reflecting organizational efficiency. The helpful demeanor of employees further enhances the overall experience. Notably, Medanta embraces technology with a user-friendly mobile application integrated with an e-clinic system, providing patients with seamless healthcare access. In essence, Medanta - The Medicity is a beacon of medical proficiency, prioritizing patient well-being and contributing to healthcare advancements.

Very neat place. We went there to donate blood and the management was good that we don't have to wait for too long. Quite expensive though but is a good hospital.

One of the leading Top Most Hospital in India. All the major facilities are available. None of the disease is not curable here. Only the issue is that Charges are not affordable by a average Indians. Central Govt should make a capping on charges. Else make these kind of hospital in every state capital. Indian population is growing like anything and we are still very slow in medicine industry

A great place for patients surgery, treatment, medication and health. Staff's behave gently with all precautions and care. Patient will feel another home here in such critical cases. I am thankful to the Hospital and it's services.

One of the best hospital in town, with a wide array of speciality doctors and well equipped ICU. Rooms are clean n hygienic, nursing staff and security personnel are very courteous and helpful. Although its lacking few things in hospitality and facilities to attendants n visitors. Such as - 1. More sitting space in waiting/reception area is required. 2. Central AC or proper ventilation in lobby areas of all floors 3. ICU waiting area or lounge has just 12 beds for attendants of 40+ ICU patients, which is not at all sufficient. 4. Attendants have no place to sleep except floor area 5. 2 ACs and no ventilation in Super high ceiling of ICU lounge makes it suffocating with so many people. 6. House-keeping staff is not upto the mark. Rest all is fine. Ignoring these things, it’s one of the top medical facility provider of the town. N highly recommended.

Staff is good, but very expensive medicine prescribed by the doctor and medicine are unique and available only shop exist in hospital only & on print rate without any discount, after discharge every visit is chargable basis, they have looted. Mediclaim staff is worst and non supportable, they charged hudge amount if you have any mediclaim plan, rest all ok.

Good service.. Reception staffs are very helpful

Here is problem of distance from railway station . Shop are almost far from exam centre.

Very good treatment especially by Dr Tapas kr Sahoo sir Thanks to him .He saved my mother .when admitted she was very critical. Patient name Meena devi Micu no 9

Highly appreciated the services provided during my stay for few days. Very professional, dedicated and caring team headed by Dr Chopra and Mrs Sosamma Mathew🤗👍 My experience with them will force me to recommend my friends and Family in New Delhi. Please stay focused and keep it up. It’s very sad to not get such great service elsewhere these days. I am obliged and thankful 🌹

Moolchand Hospital provides excellent healthcare services. The cleanliness of the facility is impressive, and the staff is friendly and professional. I felt well taken care of during my visit. Thank you, Moolchand, for your commitment to patient well-being

I am grateful for the outstanding care I received at Moolchand Hospital. The doctors took the time to listen, the nurses were attentive, and the entire process was streamlined. The hospital's dedication to patient welfare is truly commendable.

Great service👍,we thank the doctors and nursing staff from 4th and 5th floor for their great service they provided to me and my father as liver transplant patients came from Kurdistan Salute 🙏

My mother in law was admitted in fortis hospital on18 nov 23. In ICU. On 23 nov Dr told to shift to room. Icu dept informed us that they will shift within three hours. So we waited out side ICU. But they shifted him on 24 evening. In these 36 hours we were only listening they will shift with two hours like this. In the room they were serving lunch at 3 pm. The patient was diabitic and old but they were serving not before 3 pm. Thinking fortis should improve the services.

It was a good experience. A Huge thank you to Medsurge India who made the whole experience from Nigeria to India a smooth and memorable one. Mr. Dushant, Mrs. Shweta and Allen. Thank you so much. Fortis Memorial Research Institute is neat, the cleaners are constantly cleaning. The environment is serene, not noisy and uncomfortable at all. Even though there was construction ongoing, there was minimal dust and noise. The food for patients on admission is usually suited to your taste which is highly commendable. The doctors are professional and focused on their functions. A big shout out to Dr. Amitabh Singh and Dr. Niranjan Naik who performed the surgery so excellently. God bless you. Thank you to Dr. Gustave and Dr. Vivek in ICU 4 for the immediate after surgery care. The nurses in the wards are swift, dedicated and skilled at their jobs too. A special thank you to Nurse Aman on 3rd Floor, Nurse Anu, Nurse Amantika and Nurse Sheila. Thank you all so much for the care you rendered through out our stay at Fortis Hospital. I would recommend this hospital for your treatment and care in India. The are focused on you.

You guys don't think much about the staff letting work 12hrs continuously for 5days and give them duty on next day. This is an hospital and you guys need to keep your staff mentally and physically fit and not exploiting them. You such type of work ethic could lead to many legal cases so I request the HR department to regularly monitor the incharge and many of your staff are quitting there job so you better find the reason why they are quitting and stop recruiting the bunch of people every week.

This is my first visit with Escort Fortis hospital Jullena. One of the worst services in return of hefty charges by hospital against the services provided to patients and attendent. On the cash counter only one resource is there who is managing discharge of IPD patients, emergency patient registration,issuing of ward pass,answering of query call,handling patient attendents. It is really called save 100% money without hiring man power. It took 30 min for me just for the patient registration. Nurse in emergency rudely behave with patients. She was on mobile and doctor asked her to attend the patient then after 5-10 min she start work as per Dr instructions. She didn't use curtain to cover the female patient and start procedure. In emergency there is a bed but bed sheet of patient bed looks very dirty not washed properly. There is no glucose bottle stand on each bed of emergency. Really Fortis hospital only charging royalty amount from us. I recommend hospital management have a look of holy family hospital and learn hospitality cleanliness and administration from them. At least holy family hospital has sufficient staff and caring nurses with clean floor and washrooms. I will give bed sheet photo also but patient was there and you can see there is no side stand there. Emergency bed charges 1000 Doctor 2100 Registration 200 Plus. Lab charges. Don't know how they are managing labs do they really take care of hygiene or not. Hospital charges are high and services in negative -100.

They deserved 5 stars for treatmet but i gave 3 for their billing irregularities. Please check your bill twice before making final payment. I've found inconsistency in their billing. Being an international patient they charged me in USD but refund my excess payment in rupeis for which i had to struggled a lot. Moreover they gave me counterfeit notes which they declined to replace from me.