End-stage heart failure treatment in 1 Cardiac surgery and Thoracic surgery clinic in Kolkata

"Nasty" hospital is what my experience says about this hell in our city. It's a nightmare filled with unpleasant and aggressive behaviour with both patients as well as their family members. The staff has no sense of politeness or social well being and unfortunately they shouldn't have been in this field of serving people. They charge more and care less. If you don't believe my words then please go pay a visit and you'll understand what I'm trying to say.

My father was a patient of Dr Santosh Kumar, who has gone through double knee replacement operation under him. Please note that he personally does not do any operation, does not come to floor or talk to patient. He is just there to recommend patients for knee surgery and then his team does all of the activities on behalf of him. We did not see him or talked to him during the whole admission time. He does not come to floor even. His team was only did the OT. After OT, only the sisters informed us that OT is done and handed over the empty packets of knee transplants.(no interaction with doctor). Even during surgery follow ups, only his junoir doctor saw him. The hospital itself could have been organized in better way. The beds are used are of old days, same lifts are used for patients and visitors which make you wait for long even if you want to go just 1 floor (no stairs). And remember only veg food is provided to the patients. But the staffs and sisters watching over my father were helpful and never showed any attitude. Wish it is same with all the members of the hospital.

"A heartfelt thank you to Dr. Anirban Neogi for being the guiding force behind my father's miraculous recovery from a road accident with multiple challenges—let multiple ribs fractures, fracture in left clavicle + left scapula, left sided haemopneomothorax + left lung trauma, AAST grade 4 splenic trauma, Haemoperitoneum + AAST grade 1 liver injury etc... .A team of doctors has been reffered Dr. A Bhattacharyaa(Radiologist), Dr. N Deb(Orthopedic), Dr. S Ghosh(Surgeon), Dr. M. K. Mahata(Neurologist), Dr. M Mitra (Anaesthetist) exhibited unparalleled expertise, skill, and unwavering dedication throughout the treatment. Their ability to navigate such complex injuries with precision and compassion is nothing short of remarkable. Our family is immensely grateful for Dr. Anirban Neogi and all reffered Doctor's for life-saving intervention and the exceptional care provided. A true heroes in the medical field. Thank you doesn't seem enough!"

Overall, it was a good experience. I am happy that my father had a good experience @ Max Saket. The Doctors, nurses, and the staff are very kind and cooperative. However, their billing team is very shrewd and insensitively money-minded. Cashless treatment here is NOT Cashless! Max Saket has a policy of requiring patients to pay the difference between the amount initially approved by the insurance company and the estimate provided by the hospital at the time of admission. While Max Saket did inform us of this policy upfront when we were taking the estimate, I am still concerned about the potential financial burden it may place on patients.

Best medical experience, staff is very friendly & professional and the same time They are always available for your query and concern. They also understand patients urgency. Special thanks to Gaurav kumar Singh, N Dharma & Duty Manager Usman ji from dialysis billing team.

Big problem in car parking and patient can suffer or any thing can happen 🤔 if you enter hospital entry gate 5 and 6 . Max hospital giving more facility for giving extra money for vvip parking 😑 . See photo 📸 and plz stop ✋️ money heist in your country There are no parking person in field or parking lot . Half hospital parking lot is empty because of no entry 🚫 but hospital staff is good

Today line for collection of report at radiology department was too much. The person responsible was either too slow or not experienced. At peak hours it is recommended to have assistance

Have been there twice (once for my wife and once for my father ) Very fast response and helpful team of doctors. The emergency room was clean despite being almost full and the doctors were very fast in attending to our problems. The support staff was also very helpful in assisting for all the required tests and formalities.

I have got my father treated here a couple of times. The emergency here is very informative and helpful. The staff was responsive too. Except for some small instances. The emergency’s doctors are very trained and exceedingly empathetic. Cleanliness was well taken care of too. And in case of any complain there are contact details printed all around the hospital.

Dr. Seema Jain is a wonderful gynecologist. Empathetic, knowledgeable, patient, reasonable. Really listen to the patient. My husband and I would like to thank you for taking part in the birth of our little girl... We all know that the tension was high that day. We felt very comfortable and confident knowing that you would be able to handle any situation if one was to arise. You are amazing..... You knew when to be serious and when to make us laugh. We will never forget that day or you....

This is The Max Hospital Shalimar Bagh. The Hospital staff was good. The service was amazing. Today my mother's ultrasound was at 3:15pm but it happened at 4:30pm. So everyone has to understand that it takes time. And you have to be free from every work when you come here.

Poorest management. Hospital thinks that patients whole duty is to wait for the doctor. We took the online appointment for Dr. Anil Kumar Varshney, Urologist, but doctor was not available. I had to wait for more than 3 hrs and still there was no exact answer when the doctor will reach to attend. They charge fees before telling waiting time and then says there is no procedure to refund the amount so u are trapped with them with no other option left.

I had an good experience at Max Hospital Vaishali! The facility is pristine and well-organized. The doctors are highly skilled and listened to my concerns pataincely and explain the treatment options thoroughly. The nursing staff was attentive and caring throughout my stay, ensuring my comfort and well-being. I would highly recommend Max Hospital Vaishali to anyone in need of medical attention.

I had a very pleasant experience when I visited PHP lounge in the hospital. Mr. Jitender did a splendid job and he was very respectful and diligent.

From last 5 years I am coming here for PHP which is some time tough due to rush but PHP lounge is amazing where hospitality of Mr Jitendera is one of the reason I always comes here along with the brekfast quality is superb! PHP Coordinator Mr Anil Kumar is also another reason who gives his 100% to resolve and manage all issues.

Thank You Dr Bhushan Narainan and Team for making this Diwali super special for us, as my mother Room #7726, comes back home all fine. Its said Doctors are GOD, yes its true and no less is the team who ensures that you are very well taken care of. Dr Shivam and Dr Shubham, thank you for your unconditional support during my mothers tenure at BLK. God bless every staff member who ensured she is very well taken care of. You all ensuredwe have a Happy Wali Diwali, thank you from everyone at Home and wishing you all and everyone at your Home and BLK Max, a very happy and prosperous Diwali.

This is all show no go hospital, they are there for milking the money, specially the doctors in OPD 9. The attitude doctors have is one of the worst. They will make you feel like you are nothing and they are the god. They will make you roam around doctor to doctor and cabins to cabins. Please don't go to this hospital if you wanna save you or your loved ones.

Great experience with Dr. Bhushan Nariani and his complete Ortho and physio team. My mother who had knee joint problem since 4 years is feeling really relaxed and happy after the knee replacement surgery. All love and blessings to you Dr. Bhushan sir.

Everything is too good like doctor, housekeeping and official service and treatment and all everything is too good. And also like people said it's too costly hospital but it's not costly the money they are taking in behalf of your treatment is absolutely correct amount if look on the treatment and there facilities. So I would recommend to visit over there for any treatment. And the staffs and all doctors to to polite and very much helpful.

My mom was admitted in Max Saket for a gastro issue. I am really satisfied with how swiftly the process works there. Specially the care and service provided in the ward post surgery was impressive. I have to thank floor manager Ashish Arya on how well he manages all the services on this floor. He was always looking for feedback and ensured all the patients are well taken care of. He made regular rounds of the wards and made sure that any patient needs are immediately taken care of. The billing process was also smooth. Nurse Aarif also needs a special mention for his sincerity and going above and beyond his duty. He did his best to take care of his patients.

They sound to have a good service but in reality they just tend to be friendly. They cancelled the appointment saying that the apparatus is defective. In the other Buildung Smart it may take up to 4 hours.