Robotic myomectomy in 2 Oncology clinics in Mumbai

I recently had an unfortunate experience at Kokilaben Dhirubhai Ambani Hospital that compelled me to share my thoughts. My father-in-law was admitted for an emergency procedure, and what transpired during our visit left me deeply disheartened. Initially, we were given an estimate of ₹2,09,000 plus consumables for the procedure, but upon discharge, the cost had escalated to ₹3,57,000 - a staggering 75% increase. Seeking clarification at the billing desk, I received vague answers and was directed to the assistant doctor of the surgeon, who then asked us to wait for Dr. Mandar Deshpande. After a prolonged wait, Dr. Mandar Deshpande eventually met with us but became defensive when questioned about the unexpected cost surge. Despite my attempts to engage in a civil conversation, things turned unpleasant as Dr. Deshpande raised his voice and directed us back to the billing department. We would not believe a doctor could behave in such a manner. The situation escalated further when security was called, and my wife and I were confined to a room with the promise that someone from billing would explain the invoices. To our dismay, we were still waiting for someone to come for over 45 minutes, prompting us to consider leaving. Later, Rajashesh Savant, the senior security personnel, decided to come but immediately resorted to using foul language and even attempted to file a false FIR against us. He threatened us with a silly claim that I had kidnapped my father-in-law so that we would not pay the bill. We asked him to check the cameras that a nurse had released him, and second to think if our intention was not to pay the bill (and run away), then why would we go to the billing counter to ask for the bill to pay? Why would we just not run away without paying? I explained to him the reason my father-in-law had left a little early was because he was in pain after the surgery and he had to travel six hours to get back home, so we stayed back so that he could leave to get back home before it was too dark. When logic did not prevail, he asked his security guards to physically restriction us and attempt to seize our belongings. When tried to take pictures and videos the guard literally tried to snatch my phone by inserting his hands into my pocket. How can a medical institution employ goons like these? Ultimately, exhausted and under duress, we decided to settle the bill after intervention from a senior police officer. The entire incident unfolded in the hospital lobby, possibly captured on video. This experience has raised several concerns about the conduct of the hospital staff and the apparent lack of accountability. Seeing such behavior from a healthcare institution where open communication and understanding should be paramount is disheartening. Questions arise about the hospital's choice of personnel, particularly those who cannot engage in polite conversations and provide explanations when required. The ordeal also raises questions about the conduct of security personnel. Last but not least, observe the cleanliness when you are in the hospital. It is one the worst; besides the lobby, the wards and especially the bathrooms are not to the cleanliness standard of a medical institution. I hope to shed light on the challenges faced during my visit to Kokilaben Dhirubhai Ambani Hospital, emphasizing the need for better communication and a more patient-friendly approach from the medical and administrative staff. There are better hospitals in Mumbai, and you should consider those before considering Kokilaben Dhirubhai Ambani Hospital.

Hospital clean and good staff but bathrooms cleaning not done. No one taking care.. it's always stinking ,no tissue papers or toilet rolls..no housekeeping supervisor around to whom we can show the dirty washroom on ground floor...the bathroom cleaner was forced to clean but she was using one cloth to wipe seat covers which can be a serious breeding ground for infection and a dirty mop which could never dry floor..no Dettol or sanitizer in or around washroom .. dirty smell all over ..wash basins equally stained and dirty and wet on the counter...we request management to immediately take action to improve condition of such a gifted hospital ...there was no suggestion box found so posting. It's a request for all the washrooms conditions to be improved for patients relatives.

Kokilaben Dhirubhai Ambani Hospital 🏥 is one of the best hospitals 🏥 in Mumbai and in India 🇮🇳 . Excellent infrastructure. Hospital is very clean. I've had my executive health check up over there. And I've got good experience at the hospital 🏥. Every department is marked with systematic colorful lines which you have to follow on the floor so as to commute inside hospital. No need to ask anyone unless you have colorblindness 😉. Reception staff at EHC are very helpful and cooperative. I've gone for routine medical check up. Doctors are knowledgeable. The most important thing I like about kokilaben hospital that they sends all the reports thru mail. No hassle or waiting for the hard copy of the reports. And food 🍲 is really good. You won't feel like you are eating hospital 🏥 food 🍲.

My experience at Jaslok was really good. I felt comfortable and always taken good care throughout my stay at Jaslok. Dr. Chibber assured me throughout the entire process , and his mild smiles always conjured me up. His team of doctors were also very knowledgeable and provided all sorts of timely assistance. Thanks for taking good care of me.

I wanted to express my gratitude to Dr Shailesh Raina and his team. They are truly exceptional. His expertise, compassionate care and clear communication made my experience very positive at Jaslok Hospital. Thank you for your support. Thank you for your dedication to your patients; it truly makes a difference. Best regards, Surya M

My mother was admitted to Jaslok for a small surgery. I'm really impressed with overall ease in all the processes, starting from admission to billing and TPA insurance. Staff is very polite and helpful. We had taken Class-A single occupancy room and it was pretty good. I must mention that the food served was tasty and filling. All the doctors and nurses we interacted with, were patient and guided us with all our concerns and queries. Overall, I'm happy with the experience and thankful to the entire team for their services.

Visited for consultation with a very senior doctor. However felt the procedures here were like money extraction machine. I had got MRI and CT DVD which the doctors didn't view themselves and asked for review (as per their procedure) from their team of Radiologists. It was very costly TBH. I'm still forming my view of this place. Don't get confused by the name it's a private hospital and super expensive.

Good experience,,, facilities àre àlso so góod. Staffs are hélpful añd very kiñd, they talk very politely,... Oñe thing is that we go for ultrasound test añd their is a bald mén that person is very rúde añd he didn't tàlk like the way doctor or other staffs talk,. Overall it's very góod people come here across the India as well as from óutside the cóuntry, it is located in rohini. Cost is high for normal people it's not àffórdablé, Thàñk u,,...

Hospital staff is very helpful n polite. You would get the best doctors and nurses out here…. It is clean and hygienic. Car parking can be a problem out here but you can park your car outside the hospital. You can find ample space to sit with your relatives outside the building. I visit here for blood donation and the staff is very polite. Donate Blood…

Great service👍,we thank the doctors and nursing staff from 4th and 5th floor for their great service they provided to me and my father as liver transplant patients came from Kurdistan Salute 🙏

My mother in law was admitted in fortis hospital on18 nov 23. In ICU. On 23 nov Dr told to shift to room. Icu dept informed us that they will shift within three hours. So we waited out side ICU. But they shifted him on 24 evening. In these 36 hours we were only listening they will shift with two hours like this. In the room they were serving lunch at 3 pm. The patient was diabitic and old but they were serving not before 3 pm. Thinking fortis should improve the services.

It was a good experience. A Huge thank you to Medsurge India who made the whole experience from Nigeria to India a smooth and memorable one. Mr. Dushant, Mrs. Shweta and Allen. Thank you so much. Fortis Memorial Research Institute is neat, the cleaners are constantly cleaning. The environment is serene, not noisy and uncomfortable at all. Even though there was construction ongoing, there was minimal dust and noise. The food for patients on admission is usually suited to your taste which is highly commendable. The doctors are professional and focused on their functions. A big shout out to Dr. Amitabh Singh and Dr. Niranjan Naik who performed the surgery so excellently. God bless you. Thank you to Dr. Gustave and Dr. Vivek in ICU 4 for the immediate after surgery care. The nurses in the wards are swift, dedicated and skilled at their jobs too. A special thank you to Nurse Aman on 3rd Floor, Nurse Anu, Nurse Amantika and Nurse Sheila. Thank you all so much for the care you rendered through out our stay at Fortis Hospital. I would recommend this hospital for your treatment and care in India. The are focused on you.

I'm from Trichy. Been coming to GVN hospital for cancer radiation for me. Overall service is good . But the staffs trying their the best. Improving the punctuality in attending the patients should be consider. And respond the phone call from reception thank you.

I'm Piragatheswaran Krishnan from Trichy. Been coming to GVN hospital for cancer radiation for my mother . Overall service is average . But the staffs trying their the best. Improving the punctuality in attending the patients should be consider. Thanks.

I just went there for biopsy. There is no proper communication. Absolutely greedy. Exorbitant charging. Please do not prefer the hospital. Staffs are arrogant. A 2 ml syring is coating rs. 18. Shamless hospital. They suck your blood say it is not tasty.

This hospital is the epitome of atrocity globally. My father was admitted due to a heart-related issue, and they subjected his frail body to numerous tests and experiments, further weakening him. Despite his delicate state, they proceeded with the bypass surgery without assessing his thin and feeble condition or considering whether his body could endure the procedure. The experiments conducted by them ultimately cost him his life. The doctors displayed a complete lack of support and denied visitation. During my last attempt to see my father before the surgery, they refused entry, escorting him to the operation theatre without allowing a proper farewell. From a distance, my father kept looking at me, desiring to meet, but these heartless individuals denied us that privilege. The management is deplorable. My father meant everything to me, and now, we are facing financial hardship, finding ourselves on the streets. In just four days, they generated a bill of 8 lakh rupees. I earnestly implore you to refrain from choosing this hospital based on the harrowing experience my family endured. I wouldn't wish this upon anyone else, but the decision is yours. The repercussions of such suffering only affect the families involved, not others.

Recently i admit my dad in Metro Hospital under Gastrology, we have a worst experience, - The doctor in gastro OPD recommended , sleeping pills to a serious liver patient, my dad, which is wrong as per medical science. - OPD to Ward - Ward To HDU - in just 1 DAY - NO improvement only worse condition in 4 days - - The nursing staff is worse in ICU HDU , which is the main thing they do not have the correct knowledge. - Very much Money Minded Hospital .

Highly satisfied with my gynecologist Dr. Ravinder Kaur Khurana! She is excellent...Exceptional care throughout pregnancy and a smooth normal delivery. Professional, empathetic, and skilled. Would highly recommend. Also impressed with the hospital's cleanliness and affordability. A great experience overall...

Kudos to all nursing staff. They were a great support during the difficult times. Night staff were exceptional always running to people’s aid - I felt they were overloaded with work. Found new respect for the night staff The facilities staff were so polite, lot of patience and so respectful. They were amazing people. Over all great service and support. All of staff members were awesome people.

Aster CMI Hospital is having 5* Services in Healthcare sector. A class service providers in Multi Speciality hospital in Bangalore. Joined Emergency for different reasons and discharged with Smile. Thank you so much to Doctors Shashank, Akhila and Venkatesulu make my father speedy recovery. They are Master's in Consultation, Treatment, Lab Services and Car. Special thanks to Emergency, ICU, Insurance and Security Teams. Well Planned and Feel comfortable Hospital. ICU security - S Lakshmi Thanks

Worst hospital. Only because of good doctor we came here except that each and every thing here is worst. We were in the general ward and there was no nurse call option provided. My father was the attendant and he had surgery just 3 days back and he used to go near the nurse desk for help,l. Except a few nurses all others were very rude. The admission process took a long time because of insurance pre approval even if we had shared all documents 3 days before. Such a big hospital but for billing only one person was there which took a long time during discharge, Bought medicines from hospital of nearly 9k and not a single penny discount on medecine. All tests were 10 times more costly then outside. This hospital is just looting patients. If you have enough money then you can choose this hospital. There is no limit on looting patients here.

I am devanandhana santhosh.Today i visit ENT department Dr. Sonia mam. she is very calm &quite . she is very friendly to all the patients. The service of the staff &the doctor is very good. I recommended this doctor for your family ENT medicine .You are being called as God's hands, Thank you choosing this profession. Thank You For Giving Me a good service 😊

It was great experience all the staffs including Doctors, Nurses are very gentle and caring, when ever calling for help always nurses and staffs are there for helping with a smile on face. I'm leaving the hospital today in a very good mood. Everyone was very helpful and cooperative in the nursing care, housekeeping, and guest relations departments. Will undoubtedly recommend to all of my friends and family. ♥️

I have good experience in ENT department. Recurring ear infection was my concern for many months. By Dr Sonia's treatment, I got great relief. Thank you doctor and all staff of B and B memorial hospital.