Lumbar spinal stenosis treatment in 5 Spine surgery clinics in Indonesia with additional parameter

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Very good service, the staff is so polite and good attitude. One of the best hospitals in bekasi👍🏻

In my first two visits, I was impressed with their quite efficient system. But not today, looong wait for my medicine. Apparently, after certain time ( 8.30 or 9 pm ?) Pharmacy service for BPJS and non BPJS was combined with only one staff delivering the medicine. Kindly revisit this. People deserve what they pay for.

your procedure for KIS patient treatment sucks btw. you have that bunch of patients, so u know what u should do to reduce it. also the service of the staff to inform the schedule for surgery especially for cardiac specialist, plin plan gak jelas infonya. big evaluation for the KIS patient procedure is needed.

I enjoyed my medical checkup at Pondok Indah Hospital. The staffs were very friendly and helpful. The facilites provided in the hospital were highly maintained and comfortable. The service also very fast and reliable. Here I provided the picture of the waiting room of the executive medical check up area.

The service at RSPI Pondok Indah is the best, all the nurse are kind and attentive, the food service and cleaning was also very impressive. One best part is the hospital food was the best one I tried so far (hopefully the last, no more hospital stays🥹)! I did not expect to enjoy the food while staying at a hospital but apparently it was amazing! The food quality and options are excellent. The staff was super helpful to accomodate my additional request for my son’s first meal, he also enjoyed his first meal!

I do regular medical check up with RSPI every year and as always enjoyed awesome experience in terms of cleaness, comfort environement, very good equipments and friendly services. Keep up the good work and bravo RSPI!

Need an expert in pancreatic problems, we decided to use this hospital. Treated at the emergency ward and them moved to the VIP room at night. Room is clean and modern with a proper daybed and microwave, toilet is clean and using top notch equipment.

8th floor and recommended CT Scan services : Clean and well equipped treatment room and facility, prompt and friendly and well trainee nurses, in time doctor visits, excellent housekeeping ; food services can be more quick on providing utensils for guest use. Well functioning equipment and prompt response to call by nurse on duty. CT scan facility equipped with modern technology; clean, bright roo With competent staff , efficient administration, clear instruction before and after CT scan treatment, no hurt during IV placement and hospitable demeanor. Thank you CT scan team!! mas Deddy, Mas Ferry, Mas Hilmi, and Mbak Dini - you are amazing

First timer in the house! Overall enjoyed my stay here. The hospital is clean, staffs are very pleasant, the doctors made excellent diagnosis and special shoutout to the nurses on 6th and 9th floor for making my sick stay here as amazing as it can get! Your attentiveness and soothing voices really helps me thru some rough times here. Thank you! ❤️ Oh! And the food selections in the room are really good too, always go for the Japanese food. That one can never go wrong. Thanks RSPI Puri Indah!

I had an appointment at 19.00 but waited for two more hours to visit the doctors, already checked each 30 minutes to the nurse for the appointment, and the nurses were very unfriendly & unsupportive. Very bad and unpleasent customer experience.

Overall great doctors and nurses, but extremely poor management. Especially when it comes to insurance payment, expect you'll spend at least an extra 1 hour to get your number to be called. If you need to be hospitalised, this is one of the hospital you need to stay away from, especially when it comes to food allergy. Perhaps they never put patients' food allergies in the system during their hospital stay. In my case, what allergies you have, that's what they going to feed you. Not sure what the purpose is, probably an extra bucks from allergy medications they'll prescribe, unless you starve yourself during your stay. On top of that, any treatments which requires insurance approval will be only submitted after 11:00AM, once a day. If it's emergency, you definitely will get worse while waiting or even loosing your life while staying in the hospital. The same story when you'll be discharged, expected to spend longer than 6 hours to finally be able to leave the premises due to their horrendous insurance handling procedure. Next time, think of other hospital options before admitting yourself to Eka hospital and its chain, unless there's no other private hospital in the area.

Located just on the street side and near to the toll gate. Relative small for its building and its parking area, but very crowded... therefore, be ready for long que and stuck each other. The service of the nurse and doctors can be categorised as good. It has several facilities like Lawson store, restaurant, and Puyo outlet. However, as there are so many people compared to its space, so you would see too many people pack in a limited space, you may not easily to move or can find a place to seat. The doctor is very nice in explaining and giving solution, he would give solution for non medical solution, so we can do it by ourselves without need to use the hospital services The specialist rate is around 400 to 500 K for consultation, beside there is administration fee of 60K too.. I went there to consult with specialist doctor for my kid. We had to register and fill online form before come, to get the slot appointment. When arrived, we need que to inform the front desk before go to the policlinic to have the number for the doctor.

Comfortable hospital with nice attitude workers. Good job 🫰🏽

Really like the ambiences and all the high-tech tools. All doctors looks very professional as well. However, the waiting time is really pain! Appointment by 11am, but the doctor is not available. Hence, no one from the hospital informed, let alone check the reschedule possibility. I have to wait for the other doctor until 3pm-ish (which I totally understand for the on-the-spot patient SOP). However this wasting of time could be avoidable if they informed properly

The best hospital in Bekasi. Excellent service and building. All doctor, nurse, or administration is so humble and informative person. This hospital have comfortable waiting room or doctor room.thank you!

Our experience with BIMC was exceptional. Highly caring and skilled staff led by Dr. Priangga who provided great care and follow up the following day. Many thanks to all at BIMC.

Very good hospital. I had a triple ankle fracture in September. Everybody is speaking English. Surgery was done perfect! Medication was very good, i felt nearly no pain! Recovery is really good, i can go cycling again.

Staff is super slow. You may book an appointment and then wait for hours. And every time they Will day that you is a next one. For payment l, minum half an hour waiting for then to make up an invoice. Very dissapointing service, but specialist doctors are generally good

My favorite dentist. I’ve had multiple cleanings and fillings here over the years and I’ve always found the quality of service and care to be top notch. Dr Ella is the best! She works so quickly and precisely. The whole team is excellent. The facilities are as good as you’ll find anywhere in the world for a fraction of the price compared to Australia or the USA. My kids have all been here as well and the team is great with kids too.

I was recently in Bali and had teeth whitening and a soft mouth split (they call it a mouth guard) for teeth grinding made, by Sunset Dental. I can absolutely recommend this place for any dental needs. They are an honest company who did a great job. I’m very happy with my results.👏👏👏👏

I was recommended to Sunset Dental by an Australian couple who have been loyal clients for years. I decided to give them a try for a cleaning, and I was pleasantly surprised. Their use of advanced technology and commitment to my comfort impressed me. I also had an old bonding redone, and the results were excellent. I'll definitely return for future dental work next year. Great job

Very good clinic and friendly staff. I had a problem with 2 teeth and in 1 hour the doctor solved all the problems. By the way, the anesthesia injection was not painful. I highly recommend this clinic.

So where to start... Very friendly, proffesional and cheerful staff greets you at the frontal desk. They will answer all your question,s set up an appointment with the doctor and will assist with everything you need. Then there is the dentist. My doctor was Dr Bawa. I wish to thank Mr. Bawa and his assistant publicly since I HAVE ABSUTELY NEVER RECEIVED SUCH FANTASTIC QUALITY OF DENTAL CARE ANYWHERE ELSE! Sorry for caps lock but on that I really wanted to get your attention ;) Dr. Bawa did a deep interview on my issue, we did an x-ray, discussed options, we decided on the treatment plan and I was able to make a fully aware choice about my next actions. We have scheduled an appointment for the next day at the reception and this is where the true magic begins: - anaesthetic applied so gently a baby would sleep through it - drilling - never pleasent right? Let me put is this way, it was not unpleasent. Dr took his time and the entire process went smoothly and without any issues. - filling, adjusting & polishing - all up to the highest standard provided so far. I am extremely pleased with the service and I believe that if my previous dentist encounters were always like this I would probably visit one every more often. Highly do recommend

Great dentist with very professional staff. Very clean and modern facilities in Sanur. I use this place every time I visit Bali due the quality work and very good prices. Their Web sites has detailed pricing and you can book from Australia with no hassles. Got teeth cleaned and polished for $50 AUD.

Such a great experience with the whole staff. Many specialists for all things dental. I needed a new denture and my wife needed a few fillings replaced and 2 implants. Such a great staff. Definitely coming back next year to get implants for myself. Great prices and completely upfront with costs and reasonable prices. Communication was first via email, then Whatsapp after, so super easy to communicate and directions are on Google maps, as they have a few locations.

I would like to thank Dr Adam and her team at Kuta Dental Clinic for the amazing service I received. I am scared of the dentist but they made me feel very safe and comfortable. The clinic and dental room was very sterile and clean with latest dental equipment. If your wanting to get Dental treatment in Bali this is the Place to go

Been taking friends and families to this Clinic. Dr Adam, Dr Fitri and Dr Wira did a good job. They are good at making patient feel comfortable before doing anything. Staffs are great and polite, and full of smiles. Had no problems making appointments thru WhatsApp. Will come back for sure 👍🏻