Dual chamber pacemaker insertion procedure, Spinal stenosis disease treatment in 2 Cardiac surgery and Spine surgery clinics in Tokyo

I don't quite understand. Keio University Hospital is a well known hospital BUT no one seems to speak even a very basic english. They all have japanese and english signs all over the hospital but no one knows how to speak it. I mean they don't have japanese only patients, but for me it feels like they only admit japanese because once you try to communicate with them, they mostly just say "no english" and then they leave you alone even if you have a serious health problem. I know expats should learn japanese but what about tourist or guests that only spends a week or two in japan? I come from Germany and we also have expats and foreigners there that hardly speaks any german BUT they don't get turned away by the hospital, because that is ILLEGAL and against the doctor's and healthcare workers OATH (do no harm!). WHAT IS WRONG JAPAN? you make A LOT of advertisement about OMOTENASHI and then you treat non japanese speakers as if they're not worth treating. And this is not the only hospital in Tokyo that do this. DO BETTER!!!

Excellent doctors and staff. I've had two surgeries at this hospital and both have gone very well. I recommend this hospital but if I understand their processes correctly, one needs a referral to go there. They are centrally located, and are right in front of the Shinanomachi station. There's another station close by on the Oedo Line. They have new facilities and parking. They also have motorcycle parking. This is one of the best hospitals in Tokyo in my opinion, but English is not spoken here. If you have a need for a special surgery involving a doctor from another hospital, then you may experience difficulty in having that arranged. I had to forego surgery on my heart there because they did not have a doctor on staff to do what I needed done immediately after the heart surgery. It was breast bone surgery. I had to have the heart surgery and the breast bone work done elsewhere, but the surgeries needed to be done back-to-back. Keio could not do it, which I believe is rare for them. I wish they could have facilitated it. It's a great hospital otherwise.

I went there because my period haven’t stopped in six months. I went there for a biopsy which made the bleeding increase for more than days, accompanied with terrible cramps. I returned urgently there and was treated really poorly by the interns who told me “they couldn’t do anything”that my cramps had probably nothing to do with my uterus ( but i had told them it was the same pain as period pain), and that i should just get painkillers. I really wonder in what world someone can say that is normal to have periods for six months, and bleed for more than ten days after a biopsy. I am deeply disappointed in this lack of professionalism and compassion.

Will never ever come to this hospital. Arrived at the hospital today with my baby having high fever. They told me there is no doctor and to call the ambulance. Called the ambulance and end up the ambulance referred us to the doctor in this hospital. Ambulance took baby temperature and blood pressure. We went into the emergency room and did a Covid test for baby. Very tough towards baby, swab baby nose till bleed and told us it’s normal. No doctor came to see us at all. Just a nurse came to speak to us and told us to monitor baby. Nurse didn’t even do a check up for our baby ended up paying $400 USD for consultation and emergency room! No check up done on baby and no medication given. I guess they don’t like doing foreigner business. Disappointed in Japan healthcare. Baby is still running a 39 degree high fever and we were told to pay and leave. Ridiculous

Literally the worst hospital i have ever visited. I waited for 4 hours straight and when I asked how long I needed to wait, the doctors just simply said she has no idea, and just change a hospital if you don’t have time. So cold. I think anyone who went there as foreigners could understand what I am talking about. Honestly, i don’t even wanna give one star.

I'm here as an inpatient. Everyone is pretty nice and they have pretty much everything you would need. Don't feel afraid to come here. My teacher also said he comes here regularly for checkups and that he likes it and it has a good reputation.

I had a successful surgery (Hysteroscopic myomectomy) in this hospital. I’m so thankful to Dr. Ishikawa and the nurses from Gynecology Department.

I dont recomend this place this place for baby’s there is no kindness for babys and no explantion before test,ganka and hifuka saiyaku doctor’s this is not hospital its a training center for new doctor’s and thers test’s.if you need to be a tester for them i recommended this hospital.

The doctors are very helpful and talented.

Hospital

They don't even accept you even in an emergency situation if you are a foreigner. Even as a Hokkaido university student I was told the doctor is busy with other patients and has no time to see a foreign patient... I was standing at the first aid/ emergency section with my hand bleeding.. I was just told to go somewhere else and was handed a printout with an emergency ph no of Sapporo city emergency services ( The irony ) I was just told to call that and try my luck.

in spring and snow 👌

All calls from November R5 It's now just a number. The accounting system has also been changed to an automatic payment machine. However, even if you still make a reservation It takes 2-3 hours to pay the bill.

I am a hearing-impaired person. The doctor said that his hearing loss would interfere with medical treatment. I would like someone who is healthy to accompany me. I said, ``I'm single, so that's impossible.'' To repeat this When I said, ``Does that mean you shouldn't come to the doctor after all?'' No, “I didn’t tell you not to come to the doctor’s appointment if that wasn’t the case.” repetition (We started yelling at each other, and the medical assistant closed the curtains in the exam room and went away.) When I stood up and said, "That's enough," he grabbed my arm and made me sit down. Repeated trouble due to hearing loss...

I was brought to the hospital by ambulance in the middle of the night due to severe pain and vomiting due to a ureteral stone. There is a large free parking lot. Reservations are given priority for consultations. The food I eat while in the hospital is not very tasty.

Super sweet and helpful lady navigated the hospital for me. She spoke in English to me and Japanese to the other employees. Sadly they were unable to help me without a reference letter from another doctor. She did help me find another clinic that was able to treat me, which was super nice!

I am grateful for the robot surgery for hepato-biliary-pancreas transplant surgery. It was the first time in 30 years since I was in elementary school that I was handicapped by another hospital and gripped the referral letter. I started out as an outpatient with an uneasy feeling, My primary care doctor was calm and gave me peace of mind. I can't believe I can talk like this and be listened to I don't know if you can explain this much. I was just amazed. Both the outpatient nurses and the staff are very professional and behave It was lovely. From there, I had regular outpatient visits until the surgery date was decided. It was my first general anesthesia, and I don't remember the 34 days after the surgery, but everyone on the team, the CCU, the nurses in the ward, the assistants, and the staff were sincere, and I was relieved. I only remember I am surprised at how my physical condition changes from day to day. I am glad that I had my surgery here. thank you for helping me

This time, on August 4th, I had my first visit to the department of diabetes endocrinology and metabolism. I received a letter of introduction and an appointment slip from the referral hospital and had a medical examination. Since it is a complete referral reservation system, patients who are completely new to the clinic cannot see a doctor unless they have a letter of introduction and an appointment slip. (This does not apply to emergency outpatient services.) It was Kyoto University Hospital for the first time in ten years. From childhood to high school, I was treated for cleft lip and palate at our hospital's plastic surgery. It will be a medical examination from then on. The outpatient ward, the Sekitei ward, the middle ward, and the south ward group have changed considerably. I was prepared that it would take some time to see a diabetic outpatient for the first time. is given a call receiver. This receiver is a versatile device that will notify you with the melody of twinkle twinkle stars and vibration when your turn comes. Each outpatient has a two-stage waiting system with an outside waiting area, an inside waiting area, and an examination room. It is designed so that patients will not be crowded at once when it is crowded. A sample test was performed again at the next visit, and a sample test was performed at the end of the consultation this time for comparison. I had the impression that the blood sampling room at other hospitals would be quite crowded, but our hospital was relatively empty, and I had the impression that there were many blood sampling tables and that the turnover was good. Accounting is also done only by submitting the accounting card to the accounting reception if you register the end of the medical examination with the call receiver. After waiting for about 10 minutes, the medical fee will be displayed on the call receiver, and you will be notified with a sparkling star melody and vibration. Pay with an automatic payment machine. This time, I was asked to lend out equipment such as a self-monitoring blood glucose meter and measurement sensor, and to issue an out-of-hospital prescription. I have another appointment in a month, so I'm glad I chose this option.

Very good hospital Specialist doctors can speak English it's an advantage for non japanese people

Diagnosis is fine but takes too much time. Waiting time is over 60 minutes. Showing to the doctor and getting the prescription and payment took more than 3 hrs. If some test are included then it will double the time.

One of the Best hospital no doubt. I am very satisfied with safe environment and hospital service. But please don't visit Red Cross Hospital without any reference or recommendation letter, otherwise you have to pay 8000-10000 yen extra!

The level of nurses is high compared to other hospitals! I think this is a trustworthy hospital because the doctors explain everything in an easy-to-understand manner. After paying the bill, I realized that my change was a pin note every time! I don't want to have to take care of you again, but if I do, I think this hospital is the best!

My elderly mother, who is 86 years old, underwent surgery to replace an artificial valve. The reason why I went to a different hospital than the first time was because I judged her to be at high risk due to her age. I was looking for a heart specialty hospital that performs many surgeries and ended up here. It was a little far away, but people came from Shimane and Tottori prefectures, so it was still close. The surgery was a great success. However, there were some difficult times due to complications, but now, almost half a year later, I am doing very well. The reception desk is efficient, and although the doctor's office is quite busy, the examination and payment process are smooth. Everyone is relatively kind, and I feel that the hospital is well-trained to handle the situation properly. The surgeon was also wonderful.

I would like to thank the receptionist and many staff members for their courteous service. I am very grateful that not only the medical care provided, but also the highest standard hospital is nearby, and I truly rely on it. I look forward to working with you.