1 Oncology and Spine surgery clinic in Bandar Seri Alam
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1 clinic specializing in Oncology and Spine surgery in Bandar Seri Alam.
Besides this clinic there are 18 Oncology, Spine surgery clinics in Malaysia.
Such diseases are treated by Regency Specialist Hospital: Abnormal uterine bleeding (AUB), Acute lymphoblastic leukemia (ALL), Acute myeloid leukemia (AML), Adrenal cancer, Aggressive non-Hodgkin lymphoma (NHL), and others.
1
from Amelia ling
December 07, 2023
Updated as on Friday 1/12/23
Thier customer service manager contacted me and attended my concern and feedback which they would like to meet up with me for better understanding 🤔
Since I do have follow up we did manage to meet up on 5/12/23.
Highlighted all my questions and comments.
Hopefully they will take awareness of thier customer service and patients care 😎 on thier staff and nurses.
Posted on Thursday 30/11/23
First ever nitemare to be admitted in Regency Specialist at Ward 5B, Nursers worst ever customer skills and patients care from them. No smiling face no greet no initiative no communication no team work. Hot water flask not even refill everyday by the staff that serving food. Have to self-refill by myself every day even I went to nurses’ counter! No proper hand rub hygiene/glove/mask or wipe down before attending to me. I’m on IV Drip and antibiotic yet they can miss out till my cannula by a long thin tube blood clog and I have to poke again on my other side of hand middle of the nite and was done my MO not the nursers which chargeable to me on their carelessness mistake not checking on me?
Stay for 5nite only change my bedsheet for 3times. Room and toilet full of small black ants which will randomly walk around. Do they even have pet and insect control?
Really disappointed to be amidated here, thought is under the HMI Mgmt should be up to standard by them. As they are considering big group in healthcare in Singapore as they also do Education and Training Centre for the healthcare support sector.
1
from Lee Mingzhing
December 01, 2023
I brought my grandmother to the hospital for a follow-up consultation, but the hospital stopped me at the front counter and told me that I could not go to see doctor because we had a fee that we had not yet paid off. But this fee was due to the improper arrangement of the operating room by hospital, which caused us to have to pay back the fee, pay the extra fee.
What makes me feel very angry is that the hospital prevented us from seeing the doctor and did not allow us to go for follow-up consultation and to check my grandmother's wound. If my grandmother unfortunately has a problem with the wound and an accident occurs, I will hold you responsible for this?
Please ask the hospital to pay attention to this issue. Are we responsible for this cost? Why can the hospital prevent the patient from seeing the doctor and prevent the patient goes for a follow-up consultation to check the wound? Does the hospital really have this right?
5
from Amira Fazanna
November 21, 2023
RSH provide good services from registration until i discharge from here. Im very satisfied & very thankful to dr thokha & team & all staff in LR. Tk
Prices for popular procedures:
-
Lumbar laminectomy
≈ $7,366
-
Instrumented spine stabilization
≈ $16,420
-
Spine dynamic stabilization
≈ $6,106
-
Cervical fusion
≈ $6,621
-
Anterior lumbar interbody fusion (ALIF)
≈ $9,267
-
Posterior lumbar interbody fusion (PLIF)
≈ $8,649
-
Interspinous fixation with implant
≈ $8,268
-
Percutaneous pedicle screw fixation
≈ $4,963
-
Discectomy
≈ $9,354
4.3
5 reviews
1
from Amelia ling
December 07, 2023
Updated as on Friday 1/12/23
Thier customer service manager contacted me and attended my concern and feedback which they would like to meet up with me for better understanding 🤔
Since I do have follow up we did manage to meet up on 5/12/23.
Highlighted all my questions and comments.
Hopefully they will take awareness of thier customer service and patients care 😎 on thier staff and nurses.
Posted on Thursday 30/11/23
First ever nitemare to be admitted in Regency Specialist at Ward 5B, Nursers worst ever customer skills and patients care from them. No smiling face no greet no initiative no communication no team work. Hot water flask not even refill everyday by the staff that serving food. Have to self-refill by myself every day even I went to nurses’ counter! No proper hand rub hygiene/glove/mask or wipe down before attending to me. I’m on IV Drip and antibiotic yet they can miss out till my cannula by a long thin tube blood clog and I have to poke again on my other side of hand middle of the nite and was done my MO not the nursers which chargeable to me on their carelessness mistake not checking on me?
Stay for 5nite only change my bedsheet for 3times. Room and toilet full of small black ants which will randomly walk around. Do they even have pet and insect control?
Really disappointed to be amidated here, thought is under the HMI Mgmt should be up to standard by them. As they are considering big group in healthcare in Singapore as they also do Education and Training Centre for the healthcare support sector.
1
from Lee Mingzhing
December 01, 2023
I brought my grandmother to the hospital for a follow-up consultation, but the hospital stopped me at the front counter and told me that I could not go to see doctor because we had a fee that we had not yet paid off. But this fee was due to the improper arrangement of the operating room by hospital, which caused us to have to pay back the fee, pay the extra fee.
What makes me feel very angry is that the hospital prevented us from seeing the doctor and did not allow us to go for follow-up consultation and to check my grandmother's wound. If my grandmother unfortunately has a problem with the wound and an accident occurs, I will hold you responsible for this?
Please ask the hospital to pay attention to this issue. Are we responsible for this cost? Why can the hospital prevent the patient from seeing the doctor and prevent the patient goes for a follow-up consultation to check the wound? Does the hospital really have this right?
5
from Amira Fazanna
November 21, 2023
RSH provide good services from registration until i discharge from here. Im very satisfied & very thankful to dr thokha & team & all staff in LR. Tk
Bandar Seri Alam, Malaysia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Chinese, English
Regency Specialist Hospital (“Regency”), founded in 2009, is a fast-growing private hospital in Malaysia with 218-bed capacity serving around 170,000 patients annually. Located 15 minutes
read more
Nearby clinics in Malaysia
Perhaps you should consider the following clinics we have found nearby basing on your Location, Specialization filters applied.
5
from Tanusraj Tanus
November 30, 2023
I recently found myself admitted to Mahkota Hospital due to a severe migraine, and I must express my gratitude for the exceptional care and support I received during my stay, particularly in Ward 9.Nurse Linda and the entire team in Ward 9 went above and beyond to ensure my well-being. Nurse Litta, in particular, demonstrated unwavering dedication and compassion in her care. Her attentiveness, professionalism, and genuine concern for patients like me were truly remarkable. She not only attended to my medical needs promptly but also provided much-needed emotional support, creating a comforting environment during a challenging time.The overall atmosphere of Ward 9 was remarkable—clean, organized, and conducive to healing. The staff's collective effort in maintaining a high standard of care while fostering a supportive atmosphere did not go unnoticed.My experience at Mahkota Hospital, especially in Ward 9, was reassuring and comforting, largely due to Nurse Linda's exceptional care. I wholeheartedly recommend this hospital and Ward 9 for their outstanding healthcare and the compassionate approach they bring to patient well-being.Heartfelt thanks to Nurse Linda and the entire team in Ward 9 for their dedication and unwavering commitment to patient care.
5
from Lucia Peng
November 25, 2023
I would like to thank Dr Chan and his team for the successful TKR surgery. He is very proficient, professional and yet humble! I don't encounter much pain after the surgery and I am recovering well. Thank you very much Dr Chan! Highly recommended him !!
Would like also to thank the staff of ward 7B who are friendly and helpful. However noted that there is insufficient walking frame during my stay. I've limited mobility and this creates inconvenience for me as I have to share with other patients. This should not be happening!
Overall the rooms are newly refurbished and very comfortable. Thank you!
5
from Dr Sukhveer
October 08, 2023
5 star service by Dr Wan ( Gynecologist ) and Dr Loo ( Pediatrician ). Baby delivery went on smooth, special thanks to all the lovely staff at Level 2 ward for their utmost kindness and pleasant hospitality throughout the 2 days there.
Dr’s were very professional from the very start till the end.
Thank you again and highly recommended
Prices for popular procedures:
-
Lumbar laminectomy
≈ $7,366
-
Instrumented spine stabilization
≈ $16,420
-
Spine dynamic stabilization
≈ $6,106
-
Cervical fusion
≈ $6,621
-
Anterior lumbar interbody fusion (ALIF)
≈ $9,267
-
Posterior lumbar interbody fusion (PLIF)
$3,552 - $6,737
-
Interspinous fixation with implant
≈ $8,268
-
Percutaneous pedicle screw fixation
≈ $4,963
-
Discectomy
≈ $9,354
4.1
5 reviews
5
from Tanusraj Tanus
November 30, 2023
I recently found myself admitted to Mahkota Hospital due to a severe migraine, and I must express my gratitude for the exceptional care and support I received during my stay, particularly in Ward 9.Nurse Linda and the entire team in Ward 9 went above and beyond to ensure my well-being. Nurse Litta, in particular, demonstrated unwavering dedication and compassion in her care. Her attentiveness, professionalism, and genuine concern for patients like me were truly remarkable. She not only attended to my medical needs promptly but also provided much-needed emotional support, creating a comforting environment during a challenging time.The overall atmosphere of Ward 9 was remarkable—clean, organized, and conducive to healing. The staff's collective effort in maintaining a high standard of care while fostering a supportive atmosphere did not go unnoticed.My experience at Mahkota Hospital, especially in Ward 9, was reassuring and comforting, largely due to Nurse Linda's exceptional care. I wholeheartedly recommend this hospital and Ward 9 for their outstanding healthcare and the compassionate approach they bring to patient well-being.Heartfelt thanks to Nurse Linda and the entire team in Ward 9 for their dedication and unwavering commitment to patient care.
5
from Lucia Peng
November 25, 2023
I would like to thank Dr Chan and his team for the successful TKR surgery. He is very proficient, professional and yet humble! I don't encounter much pain after the surgery and I am recovering well. Thank you very much Dr Chan! Highly recommended him !!
Would like also to thank the staff of ward 7B who are friendly and helpful. However noted that there is insufficient walking frame during my stay. I've limited mobility and this creates inconvenience for me as I have to share with other patients. This should not be happening!
Overall the rooms are newly refurbished and very comfortable. Thank you!
5
from Dr Sukhveer
October 08, 2023
5 star service by Dr Wan ( Gynecologist ) and Dr Loo ( Pediatrician ). Baby delivery went on smooth, special thanks to all the lovely staff at Level 2 ward for their utmost kindness and pleasant hospitality throughout the 2 days there.
Dr’s were very professional from the very start till the end.
Thank you again and highly recommended
Malacca, Malaysia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Mahkota Medical Centre, one of the largest private hospitals in Southern Peninsular Malaysia, is a multi-disciplinary private hospital located in the heart of Melaka, a
read more
5
from Leong Angerene
December 08, 2023
I've done a hand surgery by Doctor Teh Kok Kheng. Doctor was super friendly and knowledgable to explain everything in a casual way, even play my favourite Hong Kong singer - Alan Tam songs throughout the surgery process to calm me down, my blood pressure was drop immediately from 196 to 140, haha.
Therefore, I highly suggest that hospital should allow to play some music while doing treatment, it's a super efficient way to calm a patient, trust me!
Nurses and staffs are very friendly as well, the whole process goes smoothly and I am very satisfied with the service so far. Thank you doctor and the team!
5
from Alice Saw
November 29, 2023
Very friendly staff and my dad has a wonderful time to do his pet scan! Nowadays it’s very hard to find customer oriented staff but we are lucky to meet her
4
from Cik Vee
November 15, 2023
Everything was great. The place and environment really good and have the best doctors. But, I get different information from clinic, MRI and cashier staff. It’s not synchronize. Communication between them is bad. It will be the 5 star if, all the information and system are standardize. Thank you
Prices for popular procedures:
-
Lumbar laminectomy
≈ $7,366
-
Instrumented spine stabilization
≈ $16,420
-
Spine dynamic stabilization
≈ $6,106
-
Cervical fusion
≈ $6,621
-
Anterior lumbar interbody fusion (ALIF)
≈ $9,267
-
Posterior lumbar interbody fusion (PLIF)
≈ $8,649
-
Interspinous fixation with implant
≈ $8,268
-
Percutaneous pedicle screw fixation
≈ $4,963
-
Discectomy
≈ $9,354
4.3
5 reviews
5
from Leong Angerene
December 08, 2023
I've done a hand surgery by Doctor Teh Kok Kheng. Doctor was super friendly and knowledgable to explain everything in a casual way, even play my favourite Hong Kong singer - Alan Tam songs throughout the surgery process to calm me down, my blood pressure was drop immediately from 196 to 140, haha.
Therefore, I highly suggest that hospital should allow to play some music while doing treatment, it's a super efficient way to calm a patient, trust me!
Nurses and staffs are very friendly as well, the whole process goes smoothly and I am very satisfied with the service so far. Thank you doctor and the team!
5
from Alice Saw
November 29, 2023
Very friendly staff and my dad has a wonderful time to do his pet scan! Nowadays it’s very hard to find customer oriented staff but we are lucky to meet her
4
from Cik Vee
November 15, 2023
Everything was great. The place and environment really good and have the best doctors. But, I get different information from clinic, MRI and cashier staff. It’s not synchronize. Communication between them is bad. It will be the 5 star if, all the information and system are standardize. Thank you
Subang Jaya, Malaysia
Specializations: Cardiac surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Arabic, Chinese, English, Indonesian, Japanese
Established in November 1999, Sunway Medical Centre is an Australian Council on Healthcare Standards (ACHS) accredited private hospital located in Malaysia’s first fully integrated green
read more
5
from Soen Fong
December 01, 2023
Had a very pleasant experience at CVSKL. I was unsure about certain things regarding my appointment but Sharon Heng of Dr John Chan’s clinic was able to assist. And although she was on leave, she took the trouble to call me to explain further and followed up the next day. Sharon is a gem. Dr John Chan is very lucky to have someone like her working for him.
5
from Ily S
October 08, 2023
In July, my husband experienced chest pain, prompting us to rush to CVSKL Malaysia's emergency department. Right from the start, we were impressed by the care and attention we received.
The ED doctor was not just professional but also incredibly attentive. They quickly conducted an ECG and echocardiogram, leading to my husband's admission. The next morning, Dr. Al-Fazir performed an angiogram for further diagnosis. In the following month, my husband underwent complex stenting, once again expertly handled by Dr. Al-Fazir. His expertise and transparency instilled great confidence in us.
In my opinion, Dr. Al-Fazir is an extraordinary expert who goes above and beyond. He's straightforward and speaks the truth about complex stenting, never sugarcoating anything. We truly appreciated his honesty and transparency. Despite his busy schedule, Dr. Al-Fazir made it a point to meet with us every day, and his positivity and genuine concern for our well-being were incredibly reassuring.
Nurse Nor and Nurse Sylvester were our heroes. Their dedication and compassion were incredible. They went the extra mile to ensure my husband's comfort and well-being, making a significant difference during his recovery.
Despite a few minor hiccups, the entire CVSKL team, from medical professionals to administrative staff, ensured we were well taken care of. Our heartfelt thanks go to Puan Zehan and Puan Syima for their assistance in addressing our needs.
Thanks to CVSKL Malaysia, my husband is now on the path to recovery, and we couldn't be happier with the care we received. Dr. Al-Fazir, along with the dedicated team at CVSKL, truly embody the spirit of expertise, honesty, and heartfelt care.
5
from Xin Er Tay
June 28, 2023
My dad had done bypass surgery at this hospital by Dr John Chan. We have great confidence in him and his abilities. Thank you so much for the great care and surgery performed on my dad. Also thanks to the nurse Sharon who helped us from booking appointments until discharged from ward. Thanks for her kindness and answered our questions enthusiastically. We also glad to have Dr Nadia as anesthetist. My dad had been treated very well by all the nurse, physiotherapist, nutritionist and staff. We appreciate that all the services from every department. Thanks a lot❤️
Prices for popular procedures:
-
Surgery for bone cancer
≈ $8,127
-
Soft tissue tumor removal
≈ $5,574
-
Pelvic bone resection
≈ $6,064
-
Ventricular assist device (LVAD, RVAD, BVAD) implantation
by request
-
Implantable cardioverter-defibrillator implantation (ICD)
by request
-
Arteriovenous (AV) fistula surgery
≈ $888
-
Secondary Cimino arteriovenous anastomosis surgery
≈ $1,742
-
Peripheral artery bypass
≈ $14,125
-
Aortoiliac allografting
≈ $16,250
3.9
5 reviews
5
from Soen Fong
December 01, 2023
Had a very pleasant experience at CVSKL. I was unsure about certain things regarding my appointment but Sharon Heng of Dr John Chan’s clinic was able to assist. And although she was on leave, she took the trouble to call me to explain further and followed up the next day. Sharon is a gem. Dr John Chan is very lucky to have someone like her working for him.
5
from Ily S
October 08, 2023
In July, my husband experienced chest pain, prompting us to rush to CVSKL Malaysia's emergency department. Right from the start, we were impressed by the care and attention we received.
The ED doctor was not just professional but also incredibly attentive. They quickly conducted an ECG and echocardiogram, leading to my husband's admission. The next morning, Dr. Al-Fazir performed an angiogram for further diagnosis. In the following month, my husband underwent complex stenting, once again expertly handled by Dr. Al-Fazir. His expertise and transparency instilled great confidence in us.
In my opinion, Dr. Al-Fazir is an extraordinary expert who goes above and beyond. He's straightforward and speaks the truth about complex stenting, never sugarcoating anything. We truly appreciated his honesty and transparency. Despite his busy schedule, Dr. Al-Fazir made it a point to meet with us every day, and his positivity and genuine concern for our well-being were incredibly reassuring.
Nurse Nor and Nurse Sylvester were our heroes. Their dedication and compassion were incredible. They went the extra mile to ensure my husband's comfort and well-being, making a significant difference during his recovery.
Despite a few minor hiccups, the entire CVSKL team, from medical professionals to administrative staff, ensured we were well taken care of. Our heartfelt thanks go to Puan Zehan and Puan Syima for their assistance in addressing our needs.
Thanks to CVSKL Malaysia, my husband is now on the path to recovery, and we couldn't be happier with the care we received. Dr. Al-Fazir, along with the dedicated team at CVSKL, truly embody the spirit of expertise, honesty, and heartfelt care.
5
from Xin Er Tay
June 28, 2023
My dad had done bypass surgery at this hospital by Dr John Chan. We have great confidence in him and his abilities. Thank you so much for the great care and surgery performed on my dad. Also thanks to the nurse Sharon who helped us from booking appointments until discharged from ward. Thanks for her kindness and answered our questions enthusiastically. We also glad to have Dr Nadia as anesthetist. My dad had been treated very well by all the nurse, physiotherapist, nutritionist and staff. We appreciate that all the services from every department. Thanks a lot❤️
Kuala Lumpur, Malaysia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Oncology
Languages: Chinese, English
Cardiac Vascular Sentral Kuala Lumpur (CVSKL) is an integrated cardiac and vascular hospital that opened its doors in November 2017. Specialising in comprehensive modern care
read more
5
from Sam Chee Soon
December 07, 2023
Comfortable environment and courteous personnel.
There room for improvement for test screening arrangement. Not so effective, longer waiting time. Need better coordination.
5
from Jay Jo
November 18, 2023
Their bed was comfortable compared to other 2 big named hospitals. Had abit of difficulties in communication due to some nurse can't speak English. But I will definitely chose here again. Plus they offer menu to chose for every meal.
5
from Chi Hun Khaw (Jacky)
October 17, 2023
It's my first time to have health screening at their branch! I can say that their service is superb! The nurses are nice, the doctor is helpful, the staffs are polite! I strongly recommend purchasing their health screening package since sometimes they will do promotions. Remember visit their website to make an appointment!
Prices for popular procedures:
-
Lumbar laminectomy
≈ $7,366
-
Instrumented spine stabilization
≈ $16,420
-
Spine dynamic stabilization
≈ $6,106
-
Cervical fusion
≈ $6,621
-
Anterior lumbar interbody fusion (ALIF)
≈ $9,267
-
Posterior lumbar interbody fusion (PLIF)
≈ $8,649
-
Interspinous fixation with implant
≈ $8,268
-
Percutaneous pedicle screw fixation
≈ $4,963
-
Discectomy
≈ $9,354
4.5
5 reviews
5
from Sam Chee Soon
December 07, 2023
Comfortable environment and courteous personnel.
There room for improvement for test screening arrangement. Not so effective, longer waiting time. Need better coordination.
5
from Jay Jo
November 18, 2023
Their bed was comfortable compared to other 2 big named hospitals. Had abit of difficulties in communication due to some nurse can't speak English. But I will definitely chose here again. Plus they offer menu to chose for every meal.
5
from Chi Hun Khaw (Jacky)
October 17, 2023
It's my first time to have health screening at their branch! I can say that their service is superb! The nurses are nice, the doctor is helpful, the staffs are polite! I strongly recommend purchasing their health screening package since sometimes they will do promotions. Remember visit their website to make an appointment!
Shah Alam, Malaysia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Chinese, English
Ara Damansara Medical Centre (ADMC), with its serene and luxurious ambience, is conveniently located at the junction of Petaling Jaya and Shah Alam, right across
read more
5
from S L Chong
November 29, 2023
We visited this hospital for outpatient treatment. They have refurbished the interior and looks better than our last visit some years ago. Counter staff were courteous. Doctor was helpful in explanation of the condition and the MRI scan was done efficiently at comparatively reasonable cost.
5
from Esmonde Lim
November 28, 2023
The staff nurses here are very friendly and jovial, ever ready to help. Old building but well-refurbished. Services are excellent with affordable price. Nursery staff nurse came to ask for suggestions or feedback but can't think of anything that they should improve 🤣
5
from W CH
November 26, 2023
A revisit to Dr Lam since year 2019. Arrived about 7:50am on Saturday and the registration counter alread full of people. Waited about 30 mins for my turn. Direct went into Cardiolgy Unit, reception was friendly. Dr Lam, as before very patience to explain in details for the things I need to know. Done my Stress Test (level 6 in 17 mins) and Echo. Report is very good, according to Dr Lam and need to go back only after 2 years :) . The chief nurse (I guess, based on the color of the uniform), did not ask for her name, is very efficient and friendly to handle the reception area. Thank you Dr Lam and the nurses.
Prices for popular procedures:
-
Lumbar laminectomy
≈ $7,366
-
Instrumented spine stabilization
≈ $16,420
-
Spine dynamic stabilization
≈ $6,106
-
Cervical fusion
≈ $6,621
-
Anterior lumbar interbody fusion (ALIF)
≈ $9,267
-
Posterior lumbar interbody fusion (PLIF)
≈ $8,649
-
Interspinous fixation with implant
≈ $8,268
-
Percutaneous pedicle screw fixation
≈ $4,963
-
Discectomy
≈ $9,354
4.8
5 reviews
5
from S L Chong
November 29, 2023
We visited this hospital for outpatient treatment. They have refurbished the interior and looks better than our last visit some years ago. Counter staff were courteous. Doctor was helpful in explanation of the condition and the MRI scan was done efficiently at comparatively reasonable cost.
5
from Esmonde Lim
November 28, 2023
The staff nurses here are very friendly and jovial, ever ready to help. Old building but well-refurbished. Services are excellent with affordable price. Nursery staff nurse came to ask for suggestions or feedback but can't think of anything that they should improve 🤣
5
from W CH
November 26, 2023
A revisit to Dr Lam since year 2019. Arrived about 7:50am on Saturday and the registration counter alread full of people. Waited about 30 mins for my turn. Direct went into Cardiolgy Unit, reception was friendly. Dr Lam, as before very patience to explain in details for the things I need to know. Done my Stress Test (level 6 in 17 mins) and Echo. Report is very good, according to Dr Lam and need to go back only after 2 years :) . The chief nurse (I guess, based on the color of the uniform), did not ask for her name, is very efficient and friendly to handle the reception area. Thank you Dr Lam and the nurses.
Petaling Jaya, Malaysia
Specializations: Cardiac surgery, Vascular surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: English
Assunta Hospital was founded by a group of missionaries from the Franciscan Missionaries of Mary (FMM) in 1954. Today, after decades of serving the Petaling
read more
1
from Nazia Shukri
November 20, 2023
Have been coming here for one year plus for various reasons but I absolutely dread it every time since I would end up waiting for over an hour just to meet my doctor for 5 minutes and then the payment would take over an hour after that. Recently it has gotten so much worse. Doctor asked me to do an MRI for my ankle and they told me to be there an hour early. In the end, I had to wait for over an hour just to be transported to the MRI center. The person at the registration counter at the MRI center was really rude and gave me judgemental looks too. I was then asked to make a follow up appointment to review the MRI scan with my doctor. I tried to make an appointment online through their system but didn't get a response from them then they suddenly called me on the day itself and asked "are you coming for your appointment right now?" when I wasn't notified that my appointment is confirmed so I couldn't make it. I tried making an appointment online again, but didn't get a response through email or call. I tried calling them but was put on hold for over 15 minutes and when I finally got to talk to someone, the call got disconnected.
1
from Lily Lian Lim
November 16, 2023
Was given appointment at 4pm but waited till 8pm. When ask, nurse give a very stupid excuse 'first come first basis'. If first come first basic then WHY GIVE TIME AND ASK NOT TO BE LATE???? This is ridiculous! So call private hospital but system sucks!!!! Is worse than government hospital.
So many bad reviews with regards to waiting time, nurse rude and yet no improvement. Respond to review was 'cut and paste'. The management, please look into it seriously!
1
from Cristina C
November 15, 2023
I m very disappointed with the system of client appointment at this hospital. Totally waste of time!
3 times was here, and all times I spent 2 -3 hrs!!! Where doctor see me only for 3-5 min.
So much time takes to register, then to wait the appointment (initially the appointment was fixed, but always have to wait). And then to wait to pay for appointment.
Second time the doctor was very rude when I asked him about my problem. Then he says “why I have to repeat so many times to you to understand..”. I was really trying to understand that I need that surgery he was suggesting me.
Prices for popular procedures:
-
Lumbar laminectomy
≈ $7,366
-
Instrumented spine stabilization
≈ $16,420
-
Spine dynamic stabilization
≈ $6,106
-
Cervical fusion
≈ $6,621
-
Anterior lumbar interbody fusion (ALIF)
≈ $9,267
-
Posterior lumbar interbody fusion (PLIF)
≈ $8,649
-
Interspinous fixation with implant
≈ $8,268
-
Percutaneous pedicle screw fixation
≈ $4,963
-
Discectomy
≈ $9,354
3.8
5 reviews
1
from Nazia Shukri
November 20, 2023
Have been coming here for one year plus for various reasons but I absolutely dread it every time since I would end up waiting for over an hour just to meet my doctor for 5 minutes and then the payment would take over an hour after that. Recently it has gotten so much worse. Doctor asked me to do an MRI for my ankle and they told me to be there an hour early. In the end, I had to wait for over an hour just to be transported to the MRI center. The person at the registration counter at the MRI center was really rude and gave me judgemental looks too. I was then asked to make a follow up appointment to review the MRI scan with my doctor. I tried to make an appointment online through their system but didn't get a response from them then they suddenly called me on the day itself and asked "are you coming for your appointment right now?" when I wasn't notified that my appointment is confirmed so I couldn't make it. I tried making an appointment online again, but didn't get a response through email or call. I tried calling them but was put on hold for over 15 minutes and when I finally got to talk to someone, the call got disconnected.
1
from Lily Lian Lim
November 16, 2023
Was given appointment at 4pm but waited till 8pm. When ask, nurse give a very stupid excuse 'first come first basis'. If first come first basic then WHY GIVE TIME AND ASK NOT TO BE LATE???? This is ridiculous! So call private hospital but system sucks!!!! Is worse than government hospital.
So many bad reviews with regards to waiting time, nurse rude and yet no improvement. Respond to review was 'cut and paste'. The management, please look into it seriously!
1
from Cristina C
November 15, 2023
I m very disappointed with the system of client appointment at this hospital. Totally waste of time!
3 times was here, and all times I spent 2 -3 hrs!!! Where doctor see me only for 3-5 min.
So much time takes to register, then to wait the appointment (initially the appointment was fixed, but always have to wait). And then to wait to pay for appointment.
Second time the doctor was very rude when I asked him about my problem. Then he says “why I have to repeat so many times to you to understand..”. I was really trying to understand that I need that surgery he was suggesting me.
Kuala Lumpur, Malaysia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
UM Specialist Centre (UMSC) is a tertiary medical centre. Established in 1998, UMSC was initially located at University of Malaya Medical Centre (UMMC) and in
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Procedures
Diseases
- Extreme lateral interbody fusion (XLIF) by request
- Kyphoplasty ≈ $7,518
- Lumbosacral plexus surgery ≈ $16,167
- Microdiscectomy ≈ $7,246
- Microscopic decompression laminectomy ≈ $9,394
- Microsurgical extraforaminal decompression ≈ $5,414
- Minimally invasive cervical laminoforaminotomy by request
- Minimally invasive transforaminal lumbar interbody fusion (TLIF) ≈ $14,766
- Percutaneous endoscopic lumbar discectomy (PELD) ≈ $9,647
- Spinal cord herniation surgery by request
- Spine fractures surgical treatment ≈ $21,434
- Tailbone removal by request
- Thoracic discectomy ≈ $5,205
- Adrenal cancer
- Anorectal cancer
- Atlantoaxial joint fracture
- Bladder cancer
- Bowel cancer
- Coccydynia
- Colorectal cancer (CRC)
- Craniovertebral junction pathology
- Flat back syndrome
- Gallbladder cancer
- Head and neck cancer
- Klippel-Feil syndrome (KFS)
- Kyphosis
- Laryngeal cancer
- Liver cancer
- Lumbosacral plexus injury
- Neurogenic claudication
- Ossification of the posterior longitudinal ligament (OPLL)
- Osteomyelitis
- Osteophytes