1 Orthopedic surgery clinic in Ipoh

My mom was admitted on Thu 5 May however due to the bed and pillows of the Hospital very Bad Condition is a V shape mattresses my Mom got Lumber Problem and she cannot sleep due to that as a Private Hospital We Pay 65 a nite with a Bad Condition of Mattresses I have to discharge her. PLS LA Private shld have a good service on mattresses and pillow not Only others service means everything

We are most grateful for the care, attention and excellent service rendered by Dr. Wong Chong Yuen and all staff from Ward 4B to our mother despite the Raya holidays. God bless!

As an outpatient from overseas, the staffs are very polite and quick-witted. Went to dermatologist for my skin problem. From my viewpoint, the information staff, the dermatologist clinic's nurse, the dermatologist (dr. Patrick Liew; gotta appreciate how he asked me the details of my skin problem, he even took his time to do the lengthy anamnesis which won't often happen nowadays), pharmacist, even the madam who is in charge of lavatory cleanliness are very professional and fast-working. Also, the total fee is not overcharging at all. Now I'll just wait until I recover from my skin problem 😌

Good Hospital Experience I recently had to admit my son to this hospital due to an infection, and I must say that our experience was exceptional. The medical and non-medical staff were very professional and provided us with excellent care throughout our stay. The doctor who was treating my son explained everything in detail and discussed the treatment plan with us, which put our minds at ease. The food served in the hospital was excellent, and my son was able to enjoy a variety of healthy and delicious meals during his stay. The room was also very comfortable, and we were provided with everything we needed to make our stay as comfortable as possible. Overall, I would highly recommend this hospital to anyone in need of medical care. The quality of care provided by the staff, along with the comfortable room and good food, make it a top-notch facility that I would not hesitate to use again if needed. Five stars!

My wife delivered our baby girl at Aurelius Hospital Nilai on 12/10/2022. It is the nearest hospital to our home. My wife had to undergo c-section due to clinical reasons as advised by the wonderful O&G specialist, Dr. Azizah bt. Rusly. The overall experience was very good. The delivery process was smooth, ontime and seamless. The facilities are awesome. The newly renovated single room ward has great ambience, very comfortable, very clean and also quite spacious. The nurses and midwives are very friendly, helpful and professional. Our baby was very well pampered at the nursery. Thanks to the team for the great service. Keep up the good work and most importantly, maintain the service quality. Both mom and baby are in good health. Also, thanks for the goodies during check out 🤗

The hospital with the new management on a whole has a appreciable environment ,quick and fast service. The room is very clean and comfortable . I am highly impressed at the treatment I have received starting from the entrance at reception , the emergency and ward .Excellent service and quality,keep it up.

Very worst private hospital service ever! Came at 3.15am for emergency medical and i have to walk for help ( polis bantuan) because no one at emergency department after i ring bell 3 time almost 10 minutes waiting. I want a medical report from the Dr and hospital just say i have to wait until the Dr come after 8 days the report still not ready. Pelik hospital tak simpan medical record. Thomsoon hospital & ara damansara good and more efficient service.

I went for my women's lifestyle health screening today at UPSC. The promo price is very worth it as it covers so many tests. Also the staff is very friendly and polite and got me some warm drinks and water in between waiting for the different tests. There is also a quiet snacks area with tidbits you can purchase while waiting. A pleasant experience.

One of the better semi-private hospitals I've experienced. Service was excellent with friendly staffs around. Love the lounge chairs in the waiting room. It makes the wait bearable.

My wife and I went to Dr Imelda for our first pregnancy. Dr is very thorough with the monthly scans, attentive in responding to all our concerns, very knowledgeable and always informative - she’d explain things to us in detail to ensure we understood. She’s amazing to say the least. Afiqah the clinic staff is always nice and friendly, scheduled our appointments effectively and helpful in attending to all our queries. For monthly checkups, do expect a longer wait than the scheduled timing due to the number of patients under Dr’s care. For labour, Dr thoroughly explained all our options and the risks involved. Delivery went smoothly, Dr was professional, calm and patient throughout which made us feel at ease. The labour staff nurses went out of their way to ensure the patient was comfortable, kudos to them. The nurses in the maternity ward and SCN ward (when baby was warded due to jaundice) were great and helped a lot in guiding how to correctly breastfeed. Mom and baby had latching difficulty in the beginning, but made it through with their help. Overall an extremely positive experience. Outstanding care and service provided by Dr Imelda and team at KPJ Damansara.

Our family member stayed at Level 3 for a week with a hospitalization fee of around RM 26,000.00 ++ , and ended up with bed sore just after 1 week. The services were really disappointing. Nurses were LAZY and UNRESPONSIVE to our repeated request to change diapers etc. We had to ask a few times and waited around 45 mins-1 hr until somebody finally came. We are not sure if they even perform their duty to flip patient every few hours to prevent the bed sore. On top of that, the unconscious patient was always left in very uncomfortable lying positions, neglected and uncared for. It's truly HEARTBREAKING to see our family being treated with indifference, nurses didn't seem to care and were working like robots without hearts.

Had septoplasty. Admitted for 4 days. Had an honor to be treated by Dr Ridzo, ENT Specialist. The nurses here were very professional. Friendly. I was really taken care of. Altho I am sad no family member visited me, the nurse were very attentive and caring, they even fed me. (😭) I was so touched by the nurses at Orthopedic Ward.

Brought my sister in law to the hospital for persistant bloody vomit. We got a sloppy gynecologist! The gynecologist took her own sweet time to arrive.. the nurses waited for the gynecologist to respond for almost 3 hours. Reluctant to explain anything to the husband... When the patient is admitted under O&G we expect an explanation from gynaecologist but the the gyne oncall had an audacity to say no "She is not my case first of all" . Do you all need a complaint in Sispaa to improve your quality of service? The junior doctor who was assigned later to explain the details was all teary. I dont see the need for a incapable specialist to bully a junior doctor. The website says husband friendly 'waiting area'. What is husband friendly? A tent outside of the building in a mosquito infested area on a rainy day? I would give a zero star for a hospital with 3rd class service.

I hope patients understand that medical officers here and hospital staffs are not slacking around. Each patient requires different consultation time, hence some of the next and coming patients might get delayed. Remain calm and I'm sure everyone here will be glad to serve you. Thank you for your patience.

Sharing my experience when I brought my mum here for her annual mammogram and follow-up. The relevant department had moved to a new building called "Institut Endokrin". Therefore, there is no need to queue at pendaftaran and Klinik Surgikal of the main building anymore. Institut Endokrin is still accessible via the main building. Just head to the security guard station near the Radiology Department at Lobi Utama and they will guide you to use a small walkway from there. There is no need to use the lift or stairs as it is located on the same floor. There is a lot of walking to do to get to Klinik Pakar. Those with mobility issues should be aware. If you're lost halfway, all you need to do is ask. The guards are very helpful and informative. The registration process at Klinik Pakar is the same. However, you can only get a number after 7:30AM. At first, we were told to do the mammogram at the usual Radiology Department located back in the main building. So, we walked all the way back there and waited. Not long after that, they told us to head back to Institut Endokrin again 🙃 Turns out, they are moving into a brand new Radiology Department located at Level 1 (underground) of Institut Endokrin and it was their FIRST DAY. Since it was their first day and our first experience in the new Radiology Department, it was very unorganized. There were some problems in the process. Out of all problems, an IT problem which rendered them unable to get the scanned images into the system to allow the doctors to view, was the worst. At one point, we were told that if the problem persists, all patients and staff would need to head back to the old Radiology Department and my mum would have to go through another mammogram and ultrasound procedure AGAIN 🤦🏻‍♀️ Thankfully, we didn't need to go that far and it was resolved. Despite the messy situation, the staff was calm and they kept us updated. I do hope things would improve when they have settled down further. Last but not least, I do hope that the mobile coverage in the new building could get better. I'm a Maxis user, but my mobile data was running at "E" the entire time I was underground.

Professor Dr Muhammad Yazid Jalaludin was the specialist we were referred to. I wanted to take a moment to express my sincere gratitude for the exceptional care and attention he provided over the period of more than 2 years. His expertise and compassionate approach made all the difference in my journey. I truly appreciate the time he took to listen to my concerns, answer my questions, and provide me with the best possible treatment options. His patience and understanding made me feel comfortable and confident throughout the entire process. His dedication and commitment to his patients is truly admirable, and I am grateful to have him as my doctor. His expertise and professionalism are invaluable. You make a difference in people's lives every day, and I am truly grateful for the impact you have had on mine and my family. The journey at UMSC has been great thus far and they have very well qualified staff. The professionals are exposed to the global medical landscape and are abreast with the development in their specific fields.

Thank you to Prof.Dato Dr. Kwan, Prof. Dr.Chris, Prof Dr. Shahnaz and team Scoliosis, my daughter Nur Izzqistina opt sco 14.12.2022 , opt very fast dan smooth take 1h 23m... And to all nurses and team at ward Mawar. thank you so much to care my daughter 13.12 - 17.12

First time here. A bit crowded but bearable. A bit busy compared Prince Court, where I regularly go. The service is fast. The consultants are mostly the experts with teaching and clinical experience. The hospital is clean and organized.

The concierge staffs are competent and skillful. Eveready to assist and help patients whenever needed. Other staff also very helpful and friendly. Complete with its great ambiance and nice cozy lobby... double 5 star!!

Came here for Covid19 2md booster vaccination. A little bit puzzled on finding the vaccination booth as we entered from the back of the building. Overall quick service with acceptable customer care. The hospital is quite quiet, but have a very nice ambience. Love the lobby!

Visited Aug 2022 Place is clean and bright. Seats are quite comfortable but need to be a bit firmer. Sunroof is a good touch in providing natural sunlight. COVID vaccination area well spaced Staff are mostly friendly. Service is quite ok Indoor parking is well lit.