1 Cardiac surgery clinic in Klang

Poor management, irresponsible, and disappointed. Brought my wife to the BTMC hospital due to asthma attack. She was placed in red zone (so call) for almost 12 hours and given a careless reason saying that there is no bed available, even though the insurance is all approved. All they did is lay the blame/responsibility to someone else. Considering the situation, i had requested for a for a discharge as my wife was very tired and restless. All of a sudden we was informed that, there is a bed in a different ward. Started to send my wife immediately to the ward/room. Its a great disappointment, because my wife is a registered staff nurse and, who is also an employee in the same hospital. Not to say that we need an immediate care/attention, at least you could have been responsible and given a fair hospitality, as we are not there for a free service. We are a paying customer. The only good comment which i have is for Dr. Tamil, Dr. Lee, Dr Shafiq and the nurses, who taken care of my wife very well.

Highly recommended For Dr.Suresh Sithambaram for Gastroenterology. He is very caring and responsible doctor. Very patient to give clear and detailed explanation during treatment.

Warded here due to prolong fever. Process is smooth, Drs here very courteous and facilities were good. Nurses and the services here recommendable. Lots of complimentary and overall a stress free experience. They’ll do their best for patient recovery. Very well

Good Hospital Experience I recently had to admit my son to this hospital due to an infection, and I must say that our experience was exceptional. The medical and non-medical staff were very professional and provided us with excellent care throughout our stay. The doctor who was treating my son explained everything in detail and discussed the treatment plan with us, which put our minds at ease. The food served in the hospital was excellent, and my son was able to enjoy a variety of healthy and delicious meals during his stay. The room was also very comfortable, and we were provided with everything we needed to make our stay as comfortable as possible. Overall, I would highly recommend this hospital to anyone in need of medical care. The quality of care provided by the staff, along with the comfortable room and good food, make it a top-notch facility that I would not hesitate to use again if needed. Five stars!

My wife delivered our baby girl at Aurelius Hospital Nilai on 12/10/2022. It is the nearest hospital to our home. My wife had to undergo c-section due to clinical reasons as advised by the wonderful O&G specialist, Dr. Azizah bt. Rusly. The overall experience was very good. The delivery process was smooth, ontime and seamless. The facilities are awesome. The newly renovated single room ward has great ambience, very comfortable, very clean and also quite spacious. The nurses and midwives are very friendly, helpful and professional. Our baby was very well pampered at the nursery. Thanks to the team for the great service. Keep up the good work and most importantly, maintain the service quality. Both mom and baby are in good health. Also, thanks for the goodies during check out 🤗

The hospital with the new management on a whole has a appreciable environment ,quick and fast service. The room is very clean and comfortable . I am highly impressed at the treatment I have received starting from the entrance at reception , the emergency and ward .Excellent service and quality,keep it up.

Very worst private hospital service ever! Came at 3.15am for emergency medical and i have to walk for help ( polis bantuan) because no one at emergency department after i ring bell 3 time almost 10 minutes waiting. I want a medical report from the Dr and hospital just say i have to wait until the Dr come after 8 days the report still not ready. Pelik hospital tak simpan medical record. Thomsoon hospital & ara damansara good and more efficient service.

I went for my women's lifestyle health screening today at UPSC. The promo price is very worth it as it covers so many tests. Also the staff is very friendly and polite and got me some warm drinks and water in between waiting for the different tests. There is also a quiet snacks area with tidbits you can purchase while waiting. A pleasant experience.

One of the better semi-private hospitals I've experienced. Service was excellent with friendly staffs around. Love the lounge chairs in the waiting room. It makes the wait bearable.

My wife and I went to Dr Imelda for our first pregnancy. Dr is very thorough with the monthly scans, attentive in responding to all our concerns, very knowledgeable and always informative - she’d explain things to us in detail to ensure we understood. She’s amazing to say the least. Afiqah the clinic staff is always nice and friendly, scheduled our appointments effectively and helpful in attending to all our queries. For monthly checkups, do expect a longer wait than the scheduled timing due to the number of patients under Dr’s care. For labour, Dr thoroughly explained all our options and the risks involved. Delivery went smoothly, Dr was professional, calm and patient throughout which made us feel at ease. The labour staff nurses went out of their way to ensure the patient was comfortable, kudos to them. The nurses in the maternity ward and SCN ward (when baby was warded due to jaundice) were great and helped a lot in guiding how to correctly breastfeed. Mom and baby had latching difficulty in the beginning, but made it through with their help. Overall an extremely positive experience. Outstanding care and service provided by Dr Imelda and team at KPJ Damansara.

Our family member stayed at Level 3 for a week with a hospitalization fee of around RM 26,000.00 ++ , and ended up with bed sore just after 1 week. The services were really disappointing. Nurses were LAZY and UNRESPONSIVE to our repeated request to change diapers etc. We had to ask a few times and waited around 45 mins-1 hr until somebody finally came. We are not sure if they even perform their duty to flip patient every few hours to prevent the bed sore. On top of that, the unconscious patient was always left in very uncomfortable lying positions, neglected and uncared for. It's truly HEARTBREAKING to see our family being treated with indifference, nurses didn't seem to care and were working like robots without hearts.

Had septoplasty. Admitted for 4 days. Had an honor to be treated by Dr Ridzo, ENT Specialist. The nurses here were very professional. Friendly. I was really taken care of. Altho I am sad no family member visited me, the nurse were very attentive and caring, they even fed me. (😭) I was so touched by the nurses at Orthopedic Ward.

Professor Dr Muhammad Yazid Jalaludin was the specialist we were referred to. I wanted to take a moment to express my sincere gratitude for the exceptional care and attention he provided over the period of more than 2 years. His expertise and compassionate approach made all the difference in my journey. I truly appreciate the time he took to listen to my concerns, answer my questions, and provide me with the best possible treatment options. His patience and understanding made me feel comfortable and confident throughout the entire process. His dedication and commitment to his patients is truly admirable, and I am grateful to have him as my doctor. His expertise and professionalism are invaluable. You make a difference in people's lives every day, and I am truly grateful for the impact you have had on mine and my family. The journey at UMSC has been great thus far and they have very well qualified staff. The professionals are exposed to the global medical landscape and are abreast with the development in their specific fields.

Thank you to Prof.Dato Dr. Kwan, Prof. Dr.Chris, Prof Dr. Shahnaz and team Scoliosis, my daughter Nur Izzqistina opt sco 14.12.2022 , opt very fast dan smooth take 1h 23m... And to all nurses and team at ward Mawar. thank you so much to care my daughter 13.12 - 17.12

First time here. A bit crowded but bearable. A bit busy compared Prince Court, where I regularly go. The service is fast. The consultants are mostly the experts with teaching and clinical experience. The hospital is clean and organized.

My recent follow up checkup with Dr.John was very good. The doctors clinic staff Sharon was very helpful and manage to do all the required test smooth fully. Highly appreciate the service

I have just recently confirmed a schedule for operations with Dr. John in CVS but facing problems with insurance. Sharon has helped to manage the appointment and even call up to advise what is the possible next step to manage the problems that i was facing. She also helps to connect with other departments in CVS. THANK YOU Sharon! I really hope staff in hospitals will have the same kind of positive attitude like Sharon. It really amazed, and touching, especially in the moment that we are lost and worry. Again, thank you, Sharon.

Clinical staff helpful. Prepare to wait very long (3 hours or more) since too many people for medical check programs, thus the appointment customer has to wait. Came with appointment for CT Scan due to my tight schedules, but the waiting period didn't help. The waiting time is ONLY for CT Scan test, not included the doctors consultation. The reason had the appointment here due to commendable record of the doctors. More room for improvement to compete for efficient service and lead the industry.

The concierge staffs are competent and skillful. Eveready to assist and help patients whenever needed. Other staff also very helpful and friendly. Complete with its great ambiance and nice cozy lobby... double 5 star!!

Came here for Covid19 2md booster vaccination. A little bit puzzled on finding the vaccination booth as we entered from the back of the building. Overall quick service with acceptable customer care. The hospital is quite quiet, but have a very nice ambience. Love the lobby!

Visited Aug 2022 Place is clean and bright. Seats are quite comfortable but need to be a bit firmer. Sunroof is a good touch in providing natural sunlight. COVID vaccination area well spaced Staff are mostly friendly. Service is quite ok Indoor parking is well lit.