Aortic valve insufficiency treatment in 53 clinics in Cambodia, Indonesia, Malaysia, Philippines, Singapore, and 2 other locations

Our experience with BIMC was exceptional. Highly caring and skilled staff led by Dr. Priangga who provided great care and follow up the following day. Many thanks to all at BIMC.

Very good hospital. I had a triple ankle fracture in September. Everybody is speaking English. Surgery was done perfect! Medication was very good, i felt nearly no pain! Recovery is really good, i can go cycling again.

Staff is super slow. You may book an appointment and then wait for hours. And every time they Will day that you is a next one. For payment l, minum half an hour waiting for then to make up an invoice. Very dissapointing service, but specialist doctors are generally good

I had an appointment at 19.00 but waited for two more hours to visit the doctors, already checked each 30 minutes to the nurse for the appointment, and the nurses were very unfriendly & unsupportive. Very bad and unpleasent customer experience.

Overall great doctors and nurses, but extremely poor management. Especially when it comes to insurance payment, expect you'll spend at least an extra 1 hour to get your number to be called. If you need to be hospitalised, this is one of the hospital you need to stay away from, especially when it comes to food allergy. Perhaps they never put patients' food allergies in the system during their hospital stay. In my case, what allergies you have, that's what they going to feed you. Not sure what the purpose is, probably an extra bucks from allergy medications they'll prescribe, unless you starve yourself during your stay. On top of that, any treatments which requires insurance approval will be only submitted after 11:00AM, once a day. If it's emergency, you definitely will get worse while waiting or even loosing your life while staying in the hospital. The same story when you'll be discharged, expected to spend longer than 6 hours to finally be able to leave the premises due to their horrendous insurance handling procedure. Next time, think of other hospital options before admitting yourself to Eka hospital and its chain, unless there's no other private hospital in the area.

Located just on the street side and near to the toll gate. Relative small for its building and its parking area, but very crowded... therefore, be ready for long que and stuck each other. The service of the nurse and doctors can be categorised as good. It has several facilities like Lawson store, restaurant, and Puyo outlet. However, as there are so many people compared to its space, so you would see too many people pack in a limited space, you may not easily to move or can find a place to seat. The doctor is very nice in explaining and giving solution, he would give solution for non medical solution, so we can do it by ourselves without need to use the hospital services The specialist rate is around 400 to 500 K for consultation, beside there is administration fee of 60K too.. I went there to consult with specialist doctor for my kid. We had to register and fill online form before come, to get the slot appointment. When arrived, we need que to inform the front desk before go to the policlinic to have the number for the doctor.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Comfortable hospital with nice attitude workers. Good job 🫰🏽

Really like the ambiences and all the high-tech tools. All doctors looks very professional as well. However, the waiting time is really pain! Appointment by 11am, but the doctor is not available. Hence, no one from the hospital informed, let alone check the reschedule possibility. I have to wait for the other doctor until 3pm-ish (which I totally understand for the on-the-spot patient SOP). However this wasting of time could be avoidable if they informed properly

The best hospital in Bekasi. Excellent service and building. All doctor, nurse, or administration is so humble and informative person. This hospital have comfortable waiting room or doctor room.thank you!

Very good service, the staff is so polite and good attitude. One of the best hospitals in bekasi👍🏻

In my first two visits, I was impressed with their quite efficient system. But not today, looong wait for my medicine. Apparently, after certain time ( 8.30 or 9 pm ?) Pharmacy service for BPJS and non BPJS was combined with only one staff delivering the medicine. Kindly revisit this. People deserve what they pay for.

your procedure for KIS patient treatment sucks btw. you have that bunch of patients, so u know what u should do to reduce it. also the service of the staff to inform the schedule for surgery especially for cardiac specialist, plin plan gak jelas infonya. big evaluation for the KIS patient procedure is needed.

I enjoyed my medical checkup at Pondok Indah Hospital. The staffs were very friendly and helpful. The facilites provided in the hospital were highly maintained and comfortable. The service also very fast and reliable. Here I provided the picture of the waiting room of the executive medical check up area.

The service at RSPI Pondok Indah is the best, all the nurse are kind and attentive, the food service and cleaning was also very impressive. One best part is the hospital food was the best one I tried so far (hopefully the last, no more hospital stays🥹)! I did not expect to enjoy the food while staying at a hospital but apparently it was amazing! The food quality and options are excellent. The staff was super helpful to accomodate my additional request for my son’s first meal, he also enjoyed his first meal!

I do regular medical check up with RSPI every year and as always enjoyed awesome experience in terms of cleaness, comfort environement, very good equipments and friendly services. Keep up the good work and bravo RSPI!

Need an expert in pancreatic problems, we decided to use this hospital. Treated at the emergency ward and them moved to the VIP room at night. Room is clean and modern with a proper daybed and microwave, toilet is clean and using top notch equipment.

8th floor and recommended CT Scan services : Clean and well equipped treatment room and facility, prompt and friendly and well trainee nurses, in time doctor visits, excellent housekeeping ; food services can be more quick on providing utensils for guest use. Well functioning equipment and prompt response to call by nurse on duty. CT scan facility equipped with modern technology; clean, bright roo With competent staff , efficient administration, clear instruction before and after CT scan treatment, no hurt during IV placement and hospitable demeanor. Thank you CT scan team!! mas Deddy, Mas Ferry, Mas Hilmi, and Mbak Dini - you are amazing

First timer in the house! Overall enjoyed my stay here. The hospital is clean, staffs are very pleasant, the doctors made excellent diagnosis and special shoutout to the nurses on 6th and 9th floor for making my sick stay here as amazing as it can get! Your attentiveness and soothing voices really helps me thru some rough times here. Thank you! ❤️ Oh! And the food selections in the room are really good too, always go for the Japanese food. That one can never go wrong. Thanks RSPI Puri Indah!

MCU - Today, 5 Dec 2023. Thank you very much to Suster Ria, Suster Dwi, Suster Fenti, Suster Putri dan Suster Wulan who help us in serving and guiding during the MCU process. We are satisfy with the service and all paramedics support for our heath check up.

I am recovering from Bell's Palsy and require therapy treatments. I am very happy with the services and treatment from the staff here. Nurul and Ben provide excellent services. They are friendly and motivating too. Very well done!

Good service as always, the schedule is always in time. Thank you Drg Rahma Natalia, nurse Utari n nurse Kiki for your kindness and good service to my kiddos.

We brought my mom to A&E and we waited for 6 long hours because the nurses kept telling us that she’d be warded and left us waiting at the waiting area for hours. We were only told that there was no bed available after we kept following up hour by hour. My mom was kept at ASC in the A&E department till the second night and no treatment/scans were done because there was no bed available. Nobody could provide us with any updates on her condition which was really ridiculous. When she finally got warded, we were informed that scans would be done the next day because there were too many patients. By now, she’s already running a fever and unable to walk but we still have no idea what exactly is wrong. What’s really appalling is that the nurses do not seem to show any empathy when we informed them of my mom’s condition. This is really disappointing for what we thought is the best hospital in Singapore.

I am posting this review due to the incompetency and lack of communication in Singapore General Hospital (SGH) feedback department with its staff, Andrea Chen and Serena Chua. I sent them numerous emails including follow-up and they haven't responded back yet. Never ever send feedback to SGH even though their automated message said they would respond back within 2 working days. Don't bother calling or emailing the general hotline or feedback department.They only receive feedback It's up to them when or whether they want to respond to you, You cannot complain against them if they are not doing their job responsibly. There's no higher authority to escalate the matter to, not even the Chief of the hospital .It seems they are not under the hospital's supervision. Ms Andrea's answers were incomplete, and mistakes made were not corrected. Showing impatience and arrogance by remarking that her email would be her final reply and acknowledgement. Ms Serena didn't bother to investigate nor address the specific issues appropriately. Her response was conditional. It was a half-hearted effort. As the Head of the department, certainly she can do better., It's a shame she couldn't do it with sincerity. Terrible long waiting time to get a reply. Requests were not taken seriously and responsibly. Not forthcoming in assisting or resolving issues and to clarify any misunderstandings. Very unprofessional and not responsible at all for a public hospital. The hospital has no intention to make improvement nor reform of it's feedback department. I don't understand how this hospital is so highly rank when they can't even respond to an email.

As a 21 years old patient, Doc WILL NOT take you seriously. My surgery was delayed for 2 years. not just that, after surgery i HAD Postoperative Urinary Retention but the nurse and doc don't believe me. they only believe when my belly is very extended which was caused because i cant urine for almost 24 hours which caused me a lot of pain. Which then they catheterize me. They drained about 2Ls of urine.

Seems like a reliable place but at 5.5 months pregnant I went to receive a regular check up and it ran me $400. Also, there were tests done in that checkup from blood work. Still have yet to receive any results from the blood work. Also I specifically told the doctor not to tell me the Sex of baby as it’s a surprise & we were doing a gender reveal and she laughs in my face and says “It’s a boy…It’s not a surprise anymore” Ruined my gender reveal for me & my son with 0 sympathy. I never want to go back to this hospital again.

Had cholecystectomy done here. Everything went well. Nurses and doctors are very professional, polite, and friendly. The room was good and big. Like the food as well

Big hospital with modern facilities and equipment. Caters for both local and expatriate community. Attentive and good service. Has all aspects of hospital care.

Organized, clean, friendly staff, I was able to get a same day appointment and a minor procedure done. It was well orchestrated. I’m super pleased. Beautiful facilities. Special shout out to Dr. Irin Chowchankit.

Bumrungrad International's Health Checkup & Screening Center in Bangkok. Provides comprehensive checkup services for all patients. Chat Support Available. Sign Up For Newsletter. Create Account. Highlights: Appointment Booking Option Available, Newsletter Available. 33 Soi Sukhumvit 3, Khlong Toei Nuea, Watthana, Bangkok 10110

Highly efficient and professional services for emergency and surgery for a close friend who suffered a serious femur fracture at her hip. Friendly, caring, and professional medical staff. Very impressive facilities and services.

One of the best international hospital in Bangkok. Very nice facility and management system with a very good atmosphere, unlike in the hospital. Doctors are the top notch from each type of specialist. Not a good place to visit but if you have to come to hospital, this is one of your choice.

We are tourists which wanted private hospital for urgent business. 20 minutes after we got inside the place we saw a doctor. Everything looked very professional. Everyone knew English very well, especially the doctor. We got excellent treatment at excellent speed and everything was well explained for us. Also they have live music when you wait which is nice.

I had an outstanding experience with Dr. Tarinee for my LASIK SMILE surgery. Her professionalism, deep knowledge, and excellent communication skills, particularly in English, gave me immense confidence throughout the process. Her patient-oriented approach stood out, as she was always ready to address my concerns, enhancing my trust in her expertise. It's now two months post-surgery, and I'm thrilled with the results. I'm free of inconveniences, seeing clearer than ever. Dr. Tarinee is highly recommended for anyone contemplating LASIK surgery. Her surgical skill, along with her genuine care for patients, makes her the ideal choice. I'm truly grateful for her exceptional service. #BangkokHospital #BangkokHospitalLasikCenter #BangkokLasikCenter #Lasik #FemtoLasik #ReLEx #relexsmile #smile #เลสิก #ศูนย์เลสิกโรงพยาบาลกรุงเทพ

I recently found myself admitted to Mahkota Hospital due to a severe migraine, and I must express my gratitude for the exceptional care and support I received during my stay, particularly in Ward 9.Nurse Linda and the entire team in Ward 9 went above and beyond to ensure my well-being. Nurse Litta, in particular, demonstrated unwavering dedication and compassion in her care. Her attentiveness, professionalism, and genuine concern for patients like me were truly remarkable. She not only attended to my medical needs promptly but also provided much-needed emotional support, creating a comforting environment during a challenging time.The overall atmosphere of Ward 9 was remarkable—clean, organized, and conducive to healing. The staff's collective effort in maintaining a high standard of care while fostering a supportive atmosphere did not go unnoticed.My experience at Mahkota Hospital, especially in Ward 9, was reassuring and comforting, largely due to Nurse Linda's exceptional care. I wholeheartedly recommend this hospital and Ward 9 for their outstanding healthcare and the compassionate approach they bring to patient well-being.Heartfelt thanks to Nurse Linda and the entire team in Ward 9 for their dedication and unwavering commitment to patient care.

I would like to thank Dr Chan and his team for the successful TKR surgery. He is very proficient, professional and yet humble! I don't encounter much pain after the surgery and I am recovering well. Thank you very much Dr Chan! Highly recommended him !! Would like also to thank the staff of ward 7B who are friendly and helpful. However noted that there is insufficient walking frame during my stay. I've limited mobility and this creates inconvenience for me as I have to share with other patients. This should not be happening! Overall the rooms are newly refurbished and very comfortable. Thank you!

5 star service by Dr Wan ( Gynecologist ) and Dr Loo ( Pediatrician ). Baby delivery went on smooth, special thanks to all the lovely staff at Level 2 ward for their utmost kindness and pleasant hospitality throughout the 2 days there. Dr’s were very professional from the very start till the end. Thank you again and highly recommended

I've done a hand surgery by Doctor Teh Kok Kheng. Doctor was super friendly and knowledgable to explain everything in a casual way, even play my favourite Hong Kong singer - Alan Tam songs throughout the surgery process to calm me down, my blood pressure was drop immediately from 196 to 140, haha. Therefore, I highly suggest that hospital should allow to play some music while doing treatment, it's a super efficient way to calm a patient, trust me! Nurses and staffs are very friendly as well, the whole process goes smoothly and I am very satisfied with the service so far. Thank you doctor and the team!

Very friendly staff and my dad has a wonderful time to do his pet scan! Nowadays it’s very hard to find customer oriented staff but we are lucky to meet her

Everything was great. The place and environment really good and have the best doctors. But, I get different information from clinic, MRI and cashier staff. It’s not synchronize. Communication between them is bad. It will be the 5 star if, all the information and system are standardize. Thank you

HANNAH KIRÁLY i hope you will read my message because the surgeon who disfigured me is the same as yours. And even though i spoke very little it to those around me, i met three people who were completly disapointed in having breast transplants done by this surgeon. Like you, I suffered enormously psychologically from the result of this operation. My face wasn’t the same at all and that wasn’t the goal!! I also woke up during the operation because i was choking from the blood running down my throat. I heard voice of the nurse only at that moment. The result was a disaster and i had to have three operations in another hospital to repair the damage.

I gave birth at Yanhee Hospital with Dr. Apichat. He’s excellent and very good and experienced in natural as well. At the beginning I want to go with natural and he always pro with it. But in the end I choose to do C-section, And I had fabulous experience and I recovered after 7 days and being able to do everything normally and the incisions healed very well. Dr. Apichat understand English but he will reply in thai. However every international client of yanhee hospital will get assistant/translator for every checkup and during the stay for delivery. Highly recommend Sai Htun Win (Sonic) he’s excellent and very helpful and professional! Couldn’t be more happy with all free things he has done for me and my family! I had amazing birth experience with this doctor and this hospital, they willing to help me with everything they can do since the first time i come here.

HORRIBLE EXPERIENCE I waited one full hour to get a facial done. And that’s after complaining along the way. Very unprofessional and waste patients time. Each step took 15/20 mins. There’s no communication about how long I should wait. I always come here but today was the worse experience. Never ever again.

The hospital staff needs to improve their compassion and empathy towards patients and their families. The customer service and facilities are below par. A dignified and respectful treatment should be provided to every individual, regardless of their social status. The families of ICU patients should be given a proper place to rest while waiting for updates. The hospital should convert dead spaces into lounges or waiting areas for families. Despite the high fees, the services, facilities, and staff attitudes do not meet the expectations.

I had a terrible experience with the gay cashier and fat male bodyguard who were assigned at that time. The guard shouted at me because I asked him for the second time the cashier's office since his instruction at first was unclear. When I went upstairs, that gay cashier was soo rude! He got annoyed because I did not tell him right away that I would be using GLs. He insulted me by saying "Di lahat ng patients dito GL ang binabayad". I apologized patiently and told him that IT WAS MY FIRST TIME THERE. Yet, he was still frowning. HOW COME THIS HOSPITAL HIRED THOSE AGRESSIVE STAFF? I just controlled my anger and emotions since my father had to undergo a surgery at that time. I didn't want to stress him and my mother. On the other hand, the doctors were kind and approachable. I hope this concern will be raised, anyway.

Pretty much go there monthly to buy my maintenance medicines from their pharmacy. Waiting times can be long with their new July 2023 procedures where the 4th floor pharmacy only takes cash and card sales. The 1st floor only takes GL transaxtions and only entertains cash transactions at 4pm daily. Senior discounts are applied for 30day supplies only. 😑

Had a very pleasant experience at CVSKL. I was unsure about certain things regarding my appointment but Sharon Heng of Dr John Chan’s clinic was able to assist. And although she was on leave, she took the trouble to call me to explain further and followed up the next day. Sharon is a gem. Dr John Chan is very lucky to have someone like her working for him.

In July, my husband experienced chest pain, prompting us to rush to CVSKL Malaysia's emergency department. Right from the start, we were impressed by the care and attention we received. The ED doctor was not just professional but also incredibly attentive. They quickly conducted an ECG and echocardiogram, leading to my husband's admission. The next morning, Dr. Al-Fazir performed an angiogram for further diagnosis. In the following month, my husband underwent complex stenting, once again expertly handled by Dr. Al-Fazir. His expertise and transparency instilled great confidence in us. In my opinion, Dr. Al-Fazir is an extraordinary expert who goes above and beyond. He's straightforward and speaks the truth about complex stenting, never sugarcoating anything. We truly appreciated his honesty and transparency. Despite his busy schedule, Dr. Al-Fazir made it a point to meet with us every day, and his positivity and genuine concern for our well-being were incredibly reassuring. Nurse Nor and Nurse Sylvester were our heroes. Their dedication and compassion were incredible. They went the extra mile to ensure my husband's comfort and well-being, making a significant difference during his recovery. Despite a few minor hiccups, the entire CVSKL team, from medical professionals to administrative staff, ensured we were well taken care of. Our heartfelt thanks go to Puan Zehan and Puan Syima for their assistance in addressing our needs. Thanks to CVSKL Malaysia, my husband is now on the path to recovery, and we couldn't be happier with the care we received. Dr. Al-Fazir, along with the dedicated team at CVSKL, truly embody the spirit of expertise, honesty, and heartfelt care.

My dad had done bypass surgery at this hospital by Dr John Chan. We have great confidence in him and his abilities. Thank you so much for the great care and surgery performed on my dad. Also thanks to the nurse Sharon who helped us from booking appointments until discharged from ward. Thanks for her kindness and answered our questions enthusiastically. We also glad to have Dr Nadia as anesthetist. My dad had been treated very well by all the nurse, physiotherapist, nutritionist and staff. We appreciate that all the services from every department. Thanks a lot❤️

Comfortable environment and courteous personnel. There room for improvement for test screening arrangement. Not so effective, longer waiting time. Need better coordination.

Their bed was comfortable compared to other 2 big named hospitals. Had abit of difficulties in communication due to some nurse can't speak English. But I will definitely chose here again. Plus they offer menu to chose for every meal.

It's my first time to have health screening at their branch! I can say that their service is superb! The nurses are nice, the doctor is helpful, the staffs are polite! I strongly recommend purchasing their health screening package since sometimes they will do promotions. Remember visit their website to make an appointment!

Have been coming here for one year plus for various reasons but I absolutely dread it every time since I would end up waiting for over an hour just to meet my doctor for 5 minutes and then the payment would take over an hour after that. Recently it has gotten so much worse. Doctor asked me to do an MRI for my ankle and they told me to be there an hour early. In the end, I had to wait for over an hour just to be transported to the MRI center. The person at the registration counter at the MRI center was really rude and gave me judgemental looks too. I was then asked to make a follow up appointment to review the MRI scan with my doctor. I tried to make an appointment online through their system but didn't get a response from them then they suddenly called me on the day itself and asked "are you coming for your appointment right now?" when I wasn't notified that my appointment is confirmed so I couldn't make it. I tried making an appointment online again, but didn't get a response through email or call. I tried calling them but was put on hold for over 15 minutes and when I finally got to talk to someone, the call got disconnected.

Was given appointment at 4pm but waited till 8pm. When ask, nurse give a very stupid excuse 'first come first basis'. If first come first basic then WHY GIVE TIME AND ASK NOT TO BE LATE???? This is ridiculous! So call private hospital but system sucks!!!! Is worse than government hospital. So many bad reviews with regards to waiting time, nurse rude and yet no improvement. Respond to review was 'cut and paste'. The management, please look into it seriously!

I m very disappointed with the system of client appointment at this hospital. Totally waste of time! 3 times was here, and all times I spent 2 -3 hrs!!! Where doctor see me only for 3-5 min. So much time takes to register, then to wait the appointment (initially the appointment was fixed, but always have to wait). And then to wait to pay for appointment. Second time the doctor was very rude when I asked him about my problem. Then he says “why I have to repeat so many times to you to understand..”. I was really trying to understand that I need that surgery he was suggesting me.