Management of pacemaker system in 11 Cardiac surgery clinics in Turkey

I had an ongoing ear infection. I was seen by one the Ear, nose and throat doctor. I had a follow-up appointment at 10am, I had a confirmation text the day before. I took the day off work as I also had another doctor appointment at 11.30 not in the same hospital. Anyway, at 9.55am I got a call from Acibadem, someone speaking Turkish, I said in English please and then they hung up. Then at 9.57am I had another call from the hospital, this time someone speaking English saying that my appointment had changed to 11am, because my doctor arrived at that time. 3 minutes before the appointment and then I had to wait one hour, no explanations given, nothing. This is not a free hospital, I'm paying as an international patient more that I would pay back in my home country. Why do they feel like they can play with my time, no apologies. Nothing

Last week, I was at the hospital with my relative . We did a PET-CT and MRI scan. The oncologist wasn’t there that week, but we discussed with the hospital that we would do the interpretation of the results remotely with the doctor because we live in Tirana, Albania. However, it’s been 3 days, and they haven’t responded. I turned to your hospital with the idea that I might find a solution there. It is crucial to start treatment as soon as possible and you need to understand that the days that go by are not in his favor. I urgently need a meeting with the oncologist

You would have to be an absolute idiot to use this hospital, especially if you are not a Turk! I called today for an appointment and was told I would have to pay in Euro because I was not Turkish, but if I was from another Middle East country I would pay the same as the Turks. I have lived in Turkey for years, and married to a Turkish man. We make the Turkish LIRA! This is not the first bad experience we have had with this Hospital. This hospital will do everything they can to cheat you out of a dollar. If you are looking for terrible Doctors that don’t listen to your concerns, and to be treated like a walking bank, then it’s the hospital for you!!

Unfortunately, i have encountered biased towards forwigners attitude here. I had an appointment at Hasan Ünlütürk on october 6th 14.40. We were late, but registration was completed, payment made and we were waiting in front of doctor's room at 14.55. Doctor was not there, the woman that works with doctor (i will call her hostes) said since we were late he went to another side of the building to treat another patient. I said ok, then doctor came at 15.07. Hostes said that since we were late, she cannot accept us to doctor's room and took TWO other patients in front of us. This was unfair and rude attitude which resulted in us waiting for almost 40 minutes.

I don’t recommend this place for foreigners at all. Their staff are very rude and kind of racist. After reception didn’t help, we asked their information desk and they sent an English translator (a very good person) with us. In reception the staff again start fighting with the translator and especially one of them, a woman with hijab, start yelling at us. I asked the translator the reason and she said they are saying”Turkish people are priority!!!” A very regular doctor appointment and a blood test took us 4 hours to wait and we were very exhausted. I’ve been leaving in turkey around 5 years and that’s first and the only time I’ve seen such a bad behavior from Turkish people.

Should be avoided by foreigners. Irresponsible reception service. My sick son and I visited this hospital at night (3am) in emergency because of high temperature (40 degrees). No one person at reception knew English, no one knew how to apply insurance, no one was interested to help my son quickly - they offered me to wait at reception 2 hours, when pediatrician arrives. Only after pressures by insurance support service they took us to the doctor (very good one, to be honest). If you need to emergency help and professional organisation, chose another hospital.

This hospital is very bad. They don’t know what communication is. This is not Medicana (International) but MediKill Turkey. Stay away from Selin Merih Urlu and Ugur Sahin. these two are not doctors but butchers. They killed my best friend with cancer treatment. Gary from Holland.

Had an operation at the orthopedics department and stayed for a day. The close attention of the medical staff (especially Ms. Ece, my nurse) and the competence level of my doctor, Prof Dr. Şadan Ay were amazing. I don't recommend anybody to get sick but if you are sick this hospital is the right chouce to receive the best treatment

I was really disappointed about the service,my wife had to wait for more than 30 minutes to perform a PCR test even we were the only ones looking for the PCR test. The day after I went to get the results they couldn't even have the results paper in an envelope. They just gave us the paper. I hope you will improve your services and pay attention on those observations.

Disrespectful and unprofessional Long waiting time (3 hours) after which the Opthomologist decided he will not perform any additional test since this is a follow-up visit. He is rude, unprofessional and deserves to be notified for his unhumane behavior.

I went along with my antibiotic medication. Despite having private health insurance, they charged me 150 TL for just one injection. Other private hospitals are charging only 45 TL. I will definitely not choose this place next time.

I went through a horrible botched surgery at this hospital by Prof. Dr. Necmettin Kutlu. I am left with necrosis, ischemia, and skin ulcers. Yellow liquid does not stop coming out. I can't move, walk nor sleep. He caused a permanent damaged to my skin so I have to redo another plastic surgery to fix all those issues up. He left me with no surgical corset as he did not have my size so after healing, my skin will be wavy, I was near death and God kept me alive. Do not go there please. Besides translation team makes fun of patients. Very poisoned environment.

Travelled here for ankle arthroscopy from Canada and all I can say is great things about this hospital. All the staff(especially the international department) were very supportive and welcoming. Thank you for making this trip very easy for me!

I want to give a warm tribute to the incredible team at Lokman Hekim İstanbul Hastanesi, a place that exceeded all my expectations. Special thanks to Dr. Atilla Akova, my remarkable surgeon, and Dr. Selma SEZER, anesthetist, both professionals with extreme care for my life. On the 4th floor, I witnessed a level of care that goes beyond excellence. The attendants, true heroes, are available 24/7, providing continuous support and impeccable health care attention. This hospital not only treats medical conditions but demonstrates a real commitment to the holistic well-being of patients. My successful journey began with the recommendation of Sueli, a friend who also went through here. Initially apprehensive, I was enveloped in a sense of security witnessing the professionalism and care that permeate every interaction in the hospital. Special thanks to Mrs. Juliana Freitas, who facilitated the entire process with kindness. I highlight the dedicated attention to the Brazilian community on the 4th floor. The attendants, with admirable effort, seek fluent communication, including in Portuguese. The presence of an interpreter and constant support in understanding instructions create a welcoming and inclusive environment. To the attendant checking my progress and the doctor making attentive visits, my sincere thanks. The Lokman Hekim İstanbul team shows an unwavering commitment to every life under their care. I express deep gratitude for the exceptional standard of care provided by everyone in the hospital. This is more than a hospital; it is a haven of care and compassion.

I recently had a hair transplant for Lokman Hekim hospital. I travelled from Australia Melbourne. I had the help of Medeni Kaya who helps international clients. She helps with VIP transportation and 5 star accommodation. She greets with you with a warm welcoming smile the moment you walk in and is with you. She is with you for your consultation operation, follows up with everything you are untitle for. Lets not forget the doctors I’ve had many operations at different hospitals around the world but the team at Lokman Hekim Istanbul Hastanesi by far is the best i have worked with. Thank you to all the staff and doctors and special thank you to Medeni Kaya for all her help ❤️

Even if you have appointment, you wait too long. This is ridiculous. Time is precious.

Visit the hospital for a dermatologist that was recommended by a family member. Transaction was smooth, the doc gave all the information I need and explained what was going on. The hospital nice an clean and looks like a 5 star hotel more than a hospital. I paid $120 for the examination and they accept cc. You need to book an appointment ahead of time. Their mobil app is a hustle and has bugs. Book through website or call them for an appointment. This is why I give them 4 stars. After you book they call you for reminder and inform you the amount you will be paying. Arrive at least 15 minutes early as the building is big you need to walk and take elevator to get the section where you will have your examination. There will be paperwork before the doc examine you.

I've consistently chosen this hospital for several years, and it consistently excels in all aspects. I particularly want to highlight the excellence of Dr. Harika Bodur Öztürk, a caring and patient-centered professional who maintains her professional boundaries impeccably. I also received the Gardasil 9 vaccine and am happy to report that I experienced no side effects. Furthermore, I highly recommend Dr. Mete Dalbeler as a dentist for his professional and efficient approach.

My friend went there and she got frauded with a lot of money. She discussed all the price over call but when she reached there, the prices were completely different. I will not recommend this place to anyone

We would like thank you for best care. And a special thanks for dr Haluk Sirin and MELIKE OZDEMIR . We came from Israel for a trip and and needed and emergency surgery We are so happy that we got to the best place and got the best treatment Thanks a lot Batia and albert

We have been there for my sister’s problem . She was in great pain and she was struggling a lot for a long time . We have paid a great amount of money for the doctor and for the most basic blood tests. Doctor woman was so rude , she did not even look at our face and in the middle of the conversation when my sister was trying to explain the situation about her pain , the Doctor just stood up and left the room .She does not even want to listen to what the patient says. My sister was begging for painkiller medicine . A rude doctor said that she does not want to give painkillers today. Doctor name is Pınar. Treating her patients without respect. After they charged great amount of money , She does not even think about a solution to kill the patient’s pain she did not say anything just left the room and and just give the message to us that ‘if you paid us go to another hospital to find your cure because doctors in this hospital are incompetent and greedy They do not care about your health , they only want your money. Doctors and employees are rude , not knowledgeable and respectless . I do not recommend it at all. If you care about your health do not go there.

All the tests and results were ready very quickly, in 2 days already had a conclusive consultation with diagnosis established and the plan for the next steps. Interpreter was also really good helping to translate and navigate. As an international patient I am very satisfied.

The best doctors , the fastest and quality services, translators, everything you need! They deserve everything for how they treats us, our healthy and lifes.

We tried to get treatment for a twisted ankle. Diagnostics were very tiring, we went to hospital multiple times and chased for the results. In the end they decided to apply casting to my wife's foot. The operators were terrible, they didn't check and see the scar on the foot before doing casting. After a day, we took the initiative and informed them about the scar. Their reaction and the fix was also terrible. After one week, my wife's foot started to get numb, she was in pain. We went to the same hospital emergency. The emergency doctor didn't explain anything, he didn't answer any questions although we insisted on multiple times. The cast was removed that day. After months my wife's foot is still numb! I will never go to this hospital again and don't recommend it to anyone.

I treated my spine here. Made micro-discectomy of the herniated disc. Operation was done by dr. Nejat Akalan. Everything was super well. Doctor, clinic and personnel shifted all expectations. I connected with them from outside of Turkey by whatsapp. Sent them my MRI and explained the problem. They gave me a preliminary price for the operation and a series af analysis required. In fact when I came and visited the doctor he said I need no additional analysis and the problem is clear to him. That saved my money, I paid less than they estimated. The clinic itself, at least the neurology dept is just great - they are very fast, I didn't wait anywhere more than 5-10 min. All the appointments were in time. After the operation they visited me every hour, checked blood pressure, something else, recorded how I feel. Everyone was very kind with me. Payment included my transfers from the airport and back, all transfers from the hotel to a hospital and a translator.

My patient ID number is 2607859. I have recently visited your hospital in Istanbul. I must say that you have worst and terrible customer service, my treatment experience was so disappointing. I and my wife made general check up i.e. I had problem similar to prostatitis and my wife had health issues with her waist. First of all, doctors' attitude to patients was very unprofessional and rude, secondly doctors could not tell us any specific detailed diagnosis about our health issues. My doctor Onur Alp Karaaslan informed me that I did not have prostatitis but when I returned to Uzbekistan and made detailed check-up, I had clearly this illness. The doctors in Medipol are unprofessional, rude and their noses are in the air, especially therapists and USG specialists. I am so disappointed to be recommended to come to Medipol Mega hospital. I never recommend this hospital to anyone.

Came with a TMJ problem, the doctor gave me injections in the face without sterilization. Then I got an infection that moved to the tooth. I'm not talking about the price, which is overpriced 5-10 times. Of course, the problem of TMJ has not been solved

Выше всяких похвал. We had a family emergency. My grandfather had a health complication that required urgent ICU unit hospitalization. We had travelers insurance (Альфа-Страхование) Aplha-Insuranse from Russia. Their representatives in Istanbul arranged Ambulance that delivered my grandfather to HISAR. In HISAR there was a person(assistant) assigned to our situation. His name Sadik. He helped us during entire process while being patient with our stressed behavior. He was our liaison between our family and hospital’s personnel. He did his job very good! Dr.Hasan was also very helpful, because we gave him hard time with all questions and requests. Also, I can not say enough about nurses there. They are extremely knowledgeable, sensitive and proactive with our grandfather. He can not speak at all due to his healt condition. But nurses understood his self-made sign language better than we (his family) did.

It was a bad experience i took my wife at 8 o'clock of the evening as an emergency case, but her health was stable but need specialist doctor to examine her they didn't even take her temperature they only make ct scan, first thing ask about 6800tl for ct scan, and no one told us to wait in a room we wait in the waiting hall. And even there is no translator, the nurses are good, no hate but i think they only care for money and forget to look after us.

The service in this hospital is at the highest level. if you are from another country and do not know Turkish, you will be provided with a translator. Your medical examination will take place in the most comfortable conditions. Believe me, you will want to be examined here again. I would especially like to mention the girl who helped me, Ilvira. A kind, sweet, smiling girl who was more worried about my problems than her own. At some point it even seemed to me that this was my loved one. She is very caring.

We had a great experience at Liv Hospital Ulus. Pick up and drop off every time we had an appoiment. On top the staff is very profesional and friendly. I highly recomnend them. They also offer a translator who was amazing and help us to have a better understanding of our situation. The building looks like a 5 star hotel, very clean and equiped with the latest medical technology 🙂

I just had gastric sleeve surgery at Liv Ulus hospital, my nurse was so sweet and lovely to me, her name was Gülperi, if you are so lucky that you get her Then you Will have a good time after your surgery! My doctors name was dr. Kaya he was so professional and made me feel safe! 5 stars⭐️⭐️⭐️⭐️⭐️

Fabulous hospital! Staff are welcoming, helpful and attending. We went for check up and we were surprised with quality and fast procedures. Doctors are experienced and speak very well english. They have translators in many languages! LiV family thank you for amazing experience!