Posterior cruciate ligament (PCL) injury treatment in 26 Orthopedic surgery clinics in Turkey

Unfortunately, i have encountered biased towards forwigners attitude here. I had an appointment at Hasan Ünlütürk on october 6th 14.40. We were late, but registration was completed, payment made and we were waiting in front of doctor's room at 14.55. Doctor was not there, the woman that works with doctor (i will call her hostes) said since we were late he went to another side of the building to treat another patient. I said ok, then doctor came at 15.07. Hostes said that since we were late, she cannot accept us to doctor's room and took TWO other patients in front of us. This was unfair and rude attitude which resulted in us waiting for almost 40 minutes.

I don’t recommend this place for foreigners at all. Their staff are very rude and kind of racist. After reception didn’t help, we asked their information desk and they sent an English translator (a very good person) with us. In reception the staff again start fighting with the translator and especially one of them, a woman with hijab, start yelling at us. I asked the translator the reason and she said they are saying”Turkish people are priority!!!” A very regular doctor appointment and a blood test took us 4 hours to wait and we were very exhausted. I’ve been leaving in turkey around 5 years and that’s first and the only time I’ve seen such a bad behavior from Turkish people.

Should be avoided by foreigners. Irresponsible reception service. My sick son and I visited this hospital at night (3am) in emergency because of high temperature (40 degrees). No one person at reception knew English, no one knew how to apply insurance, no one was interested to help my son quickly - they offered me to wait at reception 2 hours, when pediatrician arrives. Only after pressures by insurance support service they took us to the doctor (very good one, to be honest). If you need to emergency help and professional organisation, chose another hospital.

This hospital is very bad. They don’t know what communication is. This is not Medicana (International) but MediKill Turkey. Stay away from Selin Merih Urlu and Ugur Sahin. these two are not doctors but butchers. They killed my best friend with cancer treatment. Gary from Holland.

Had an operation at the orthopedics department and stayed for a day. The close attention of the medical staff (especially Ms. Ece, my nurse) and the competence level of my doctor, Prof Dr. Şadan Ay were amazing. I don't recommend anybody to get sick but if you are sick this hospital is the right chouce to receive the best treatment

I was really disappointed about the service,my wife had to wait for more than 30 minutes to perform a PCR test even we were the only ones looking for the PCR test. The day after I went to get the results they couldn't even have the results paper in an envelope. They just gave us the paper. I hope you will improve your services and pay attention on those observations.

Disrespectful and unprofessional Long waiting time (3 hours) after which the Opthomologist decided he will not perform any additional test since this is a follow-up visit. He is rude, unprofessional and deserves to be notified for his unhumane behavior.

I went along with my antibiotic medication. Despite having private health insurance, they charged me 150 TL for just one injection. Other private hospitals are charging only 45 TL. I will definitely not choose this place next time.

I went through a horrible botched surgery at this hospital by Prof. Dr. Necmettin Kutlu. I am left with necrosis, ischemia, and skin ulcers. Yellow liquid does not stop coming out. I can't move, walk nor sleep. He caused a permanent damaged to my skin so I have to redo another plastic surgery to fix all those issues up. He left me with no surgical corset as he did not have my size so after healing, my skin will be wavy, I was near death and God kept me alive. Do not go there please. Besides translation team makes fun of patients. Very poisoned environment.

Travelled here for ankle arthroscopy from Canada and all I can say is great things about this hospital. All the staff(especially the international department) were very supportive and welcoming. Thank you for making this trip very easy for me!

I want to give a warm tribute to the incredible team at Lokman Hekim İstanbul Hastanesi, a place that exceeded all my expectations. Special thanks to Dr. Atilla Akova, my remarkable surgeon, and Dr. Selma SEZER, anesthetist, both professionals with extreme care for my life. On the 4th floor, I witnessed a level of care that goes beyond excellence. The attendants, true heroes, are available 24/7, providing continuous support and impeccable health care attention. This hospital not only treats medical conditions but demonstrates a real commitment to the holistic well-being of patients. My successful journey began with the recommendation of Sueli, a friend who also went through here. Initially apprehensive, I was enveloped in a sense of security witnessing the professionalism and care that permeate every interaction in the hospital. Special thanks to Mrs. Juliana Freitas, who facilitated the entire process with kindness. I highlight the dedicated attention to the Brazilian community on the 4th floor. The attendants, with admirable effort, seek fluent communication, including in Portuguese. The presence of an interpreter and constant support in understanding instructions create a welcoming and inclusive environment. To the attendant checking my progress and the doctor making attentive visits, my sincere thanks. The Lokman Hekim İstanbul team shows an unwavering commitment to every life under their care. I express deep gratitude for the exceptional standard of care provided by everyone in the hospital. This is more than a hospital; it is a haven of care and compassion.

I recently had a hair transplant for Lokman Hekim hospital. I travelled from Australia Melbourne. I had the help of Medeni Kaya who helps international clients. She helps with VIP transportation and 5 star accommodation. She greets with you with a warm welcoming smile the moment you walk in and is with you. She is with you for your consultation operation, follows up with everything you are untitle for. Lets not forget the doctors I’ve had many operations at different hospitals around the world but the team at Lokman Hekim Istanbul Hastanesi by far is the best i have worked with. Thank you to all the staff and doctors and special thank you to Medeni Kaya for all her help ❤️

as the translator Mona dialect was different (as arabic speaker), but her dealing with me was very good and so cooperative and helpful.. the doctors are good (yasemin kiraç/ahmet duran/aynur aliyeva)but the nurses are bad except the senior nurse on floor 0/ next to the kids room💐💐

I was coming to this hospital for a long time and Iam so happy to share my thoughts with the world. The service the doctors and also the international department team was always helpful and kind to me specially thanks to miss Sabah hassan for being such a hardworking and well spoken interpreter.

I was very satisfied with the help that the translator Ms. Mahnaz gave me during the treatment process in this hospital. She was very polite and very responsible, even when the hospital system was having trouble giving receipts, she helped me to get the payment receipt, also for other information like insurance.

My friend went there and she got frauded with a lot of money. She discussed all the price over call but when she reached there, the prices were completely different. I will not recommend this place to anyone

We would like thank you for best care. And a special thanks for dr Haluk Sirin and MELIKE OZDEMIR . We came from Israel for a trip and and needed and emergency surgery We are so happy that we got to the best place and got the best treatment Thanks a lot Batia and albert

We have been there for my sister’s problem . She was in great pain and she was struggling a lot for a long time . We have paid a great amount of money for the doctor and for the most basic blood tests. Doctor woman was so rude , she did not even look at our face and in the middle of the conversation when my sister was trying to explain the situation about her pain , the Doctor just stood up and left the room .She does not even want to listen to what the patient says. My sister was begging for painkiller medicine . A rude doctor said that she does not want to give painkillers today. Doctor name is Pınar. Treating her patients without respect. After they charged great amount of money , She does not even think about a solution to kill the patient’s pain she did not say anything just left the room and and just give the message to us that ‘if you paid us go to another hospital to find your cure because doctors in this hospital are incompetent and greedy They do not care about your health , they only want your money. Doctors and employees are rude , not knowledgeable and respectless . I do not recommend it at all. If you care about your health do not go there.