Anterior cruciate ligament (ACL) injury treatment in 23 Orthopedic surgery clinics in United Arab Emirates

thank you so much very helpful and friendly staff. doctors are amazing, the facility is very clean,

Visited the Mediclinic Al Yahar on the 2. November 2021 with lower back pain problem - Very fast and friendly registration, helpful advice about the best timing to see the orthopaedic specialist. The orthopaedic Dr. Parag Agarwal pinpointed the problem in no time and the taken X-Ray confirmed the issue. The medication and the doctors advise was simple and easy to understand. Noticeable was that Dr. Parag Agarwal even made a call to follow up about the wellabout and the response to his advise!

arrogant male call center agent dont even knows how to keep callers calm and entertaining needs need to be train proper decorum

I am a regular patient of Dr. Jim Mathew of Al ghusais Mediclinic He is an an amazing Dr. People once visited him, always meet him. I do remember my child hood days, wherein Dr. used to touch and understand your disease without any support of devices. Dr. Jim is such kind of person, will direct and diagnose correctly. His nurses are also very good in caring patients.

As a patient, I believe it is essential to acknowledge and appreciate exceptional healthcare experiences, and happy to share my review. Front office staffs are efficient and organized, ensuring a streamlined process. Moreover, impressed by the competence and expertise of the medical professionals. The doctors and nurses exhibited a high level of knowledge, skill, and compassion. They take the time to listen attentively to my health concerns, thoroughly explaining the diagnosis and treatment options in a manner that is easy to understand. Their patience and willingness to address all my questions and doubts is truly commendable. The clinic itself is impeccably clean and well-maintained, creating a hygienic environment. The combination of excellent medical care, friendly staff, and a patient-centered approach made me feel valued and cared for as an individual. Kudos to the entire team!!!

Very professional staff .. Dr. Gemini is a very good doctor. She is educating her patients with all related details in a very kind way . Nursing staff are really nice and professional also.

Best Orthopedic Hospital in Dubai. We have experienced amazing care and service from this Hospital during our visits. We are very impressed and happy to see the nursing team members very helpful at all the time especially Ms. Shiny and Ms. Florence. The entire hospital team provided the best service beyond our expectation.

I recently had the privilege of working with Linda as my physiotherapist, in Burjeel Hospital - Dubai Branch, and I cannot emphasize enough how grateful I am for her dedicated efforts in helping me fix my shoulder problem. From start to finish, Linda displayed an exceptional level of professionalism, expertise, and genuine care that made my journey to recovery a smooth and positive one. Linda's extensive knowledge and skills in physiotherapy were evident from day one. She was able to accurately diagnose the root cause of my shoulder issue and develop a comprehensive treatment plan tailored specifically to my needs. Throughout the process, Linda took the time to explain each step of the treatment, ensuring that I was always well-informed and comfortable with the exercises and techniques she recommended. Furthermore, Linda's warm and friendly personality created a comfortable environment that made me look forward to each appointment. Her positive energy and genuine interest in my well-being truly made a difference in my overall experience. It felt like visiting a close friend who genuinely cares about your recovery journey.

I did my knee surgery there with Dr. Nadir Darwish, one of the best Knee Consultants in the region and Dr. Waleed along with their professional team including Mr. Nasser Jadallah who was very helpful. Ms. Tarteel the nurse on duty during my hospitalization was very friendly, polite, and helping.

Really good service: appointment on time, explanation of the diagnostic, good intervention process. Personnel are knowing well their job. Perhaps the pharmacy service need to be improved a little bit because waited some time to catch up my medicine.

Best place for the caring and treatment Today I had done a surgery with Dr Tamar and Dr Nabeel. As a staff of Harley Street I understood how my colleagues treat a patient, they treated me well, it doesn't mean I am the staff, they are treating everyone like this. My husband is also wondered bcz their love and care. Thank you Harley Street family for this great experience 🙏🏼

Some of their providers are really good and you can get in pretty quickly. The back thing is everything else. They told me to expect test results in 2-3 days. I called a week later. No results. They called me back later that day with the results and seemed agitated, "Well the doctor had to read them first mam." Well don't tell me 2 to 3 days then. The second incident they called me and said I needed to take x-rays or I couldn't proceed with services. I had two upcoming appointments. I asked them to cancel those appointments because I was unable to get in for an x-ray in the next two weeks. They called me the day before my appointment to remind me to come in. I told them it was canceled and gave them the date. Oh will call you back. No one ever called me back. I called them that same evening and again someone will call you back. No one called me back. I called the very next morning and no one picked up the phone. They called me back later that evening and said we noticed that you called today. I explain the situation and the man said the appointments had never been canceled as requested but they would cancel them now. He also told me I could come in for my x-rays at any time. I decided to go the next day. When I got there the next day, they were confused about why I was there and said there was no order for an x-ray. The doctor that I had seen was not there and they were trying to get someone to write the order. I waited for 30 minutes and I told them I would just leave and call back. They had forgotten. As I was driving away, they called me and told me to come back and take the x-ray. I'm going to finish this particular service. But after that I will not be getting any additional medical treatment here.

I visited you on the date of 22/8/2023 for a gestational diabetes test. A full month after the test, I was informed that I have gestational diabetes. It is worth mentioning that this delay has negatively impacted my health and the health of the fetus. I would like to point out that I discovered this problem during my subsequent visit to the doctor on 19/9/2023, where Dr. Alia Adwan explained that the delay was due to the staff member responsible for notifying patients being on leave. I find these reasons unconvincing and not reflecting the professionalism expected from a hospital of Mediclinic’s size and reputation. Therefore, I hold the hospital fully responsible for any issues that may arise for the child or fetus due to this delay.

Mediclinic Arabic doctors lack courtesy when treating Asians. They tend to dismiss the information you provide about your illness, interrupting with a display of their knowledge instead of listening. They frequently attribute symptoms to viral infections without thorough investigation. I encountered an instance where two of their doctors claimed I didn't have tonsils, yet they couldn't explain why my throat still hurt when I drank water. This experience was particularly disappointing when seeking assistance from their ENT specialists. Additionally, there's a sense of judgment towards Asians, evident in the distinction made between locals and outsiders. The communication implies assumptions about affordability. I would kindly suggest maintaining a balanced representation of Asian doctors in each department to promote fair and unbiased healthcare practices.

UPDATE. It's been 1 month, and still no one has contacted me from the hospital. They are obviously very concerned about their patients. Went to the physiotherapist Ponnu for a shoulder problem. He was distracted and vague, but promised he could fix the problem. After about 5 or 6 sessions, all I got was advice to go to his YouTube Channel, and a permanent scar from the burn of the heat pad he put on me. He did not apologise, but said that that area of my shoulder was too boney...? Where are the professionals who care about their jobs?

Prayers and love for all the people of Reverend Alain I am writing after a visit myself to express our overwhelming gratitude for the incredible care and service I experienced during my recent visit to the esteemed Tawam Hospital. Also appreciate the welcoming environment and top notch facilities. The medical professionals at Tawam Hospital were truly outstanding. The depth of knowledge and expertise in their respective fields was evident, and the concise explanations put my mind at ease and confident. I was incredibly impressed by the hospital's cleanliness and state-of-the-art equipment. It is clear that your commitment to providing exceptional care is unwavering. The use of state-of-the-art technology throughout the facility has strengthened our confidence in the quality of treatment for my loved ones. After experiencing it firsthand, I can confidently say that Tawam Hospital deserves the highest praise for providing outstanding healthcare. I would wholeheartedly recommend Tawam Hospital to anyone in need of medical care. Thank you to the entire Tawam Hospital team for the exceptional care and dedication you have shown. Your commitment to excellence is truly commendable, and we sincerely hope that you will continue to provide outstanding healthcare for patients and their families. Many prayers and love for the hospital authorities and all the staff

Dear Tawam Hospital Management, I want to express my heartfelt appreciation for the exceptional care and dedication shown by your team in saving my wife’s life. Your commitment to providing top-notch medical services, along with the compassion and support offered during this challenging time, have been truly remarkable. We are immensely grateful for the life-saving efforts of your staff and the expertise that your hospital provides. Thank you for giving us hope and a second chance. Your hospital and its staff are true heroes. With sincere gratitude, God Bless UAE 🇦🇪

The commitment, professionalism, and compassion displayed by the medical, nursing, and management staff, especially in the emergency department and also within the ENT and General Surgical departments, are truly impressive. They serve as an inspiring model for all other healthcare providers. Sending them my blessings and best regards

Always a good service with Mediclinic Welcare. Especially my experience with my Dermatologist Doctor Betsy Narayan.She was very informative, she takes good care of her patients and answers all questions.More importantly she was able to address my skin problem and now i feel amazing. Also Nurses here are very nice and assist you with everything.

Exceptional experience with Dr. Amera! Her extensive knowledge, compassionate care, and tailored nutrition plans have transformed my well-being. Grateful for the positive changes in my health and her ongoing support. Highly recommend for anyone seeking expert guidance on nutrition and a healthier lifestyle!

We were privileged to attend an antenatal workshop arranged by the hospital for to be parents. It was a day long workshop and carefully addressed all the concerns and worries a new parent may have. It was an interactive and a very insightful workshop. Many thanks to the team working at Mediclinic Welcare for their compassion towards new parents. Would totally recommend this hospital for a joyful pregnancy experience.

Did my regular eye checkup here. Waited for long time. The doctor said all fine but I wasn’t sure as I felt some Difficulties in reading. So went to Al Ahalia hospital for another checkup. The checkups done at Mediclinic are lesser and they didn’t go in depth for complete understanding of issues. Will avoid in future. Not worth the money paid and time Spent..

The care I received at this hospital was excellent. The doctors, nurses, and other staff were all very professional and knowledgeable. They were also very kind and compassionate, and they made me feel comfortable and well-cared for during my stay.

The worst inpatient experience! The rooms are not that clean, the nursing staff is so unorganized. They did not keep a proper log of the medications that were given to my son. I had to tell them which medicines which given and which were still to be taken. The nurse station is so loud! The nurses and doctors are extremely loud in the middle of the night and have no consideration for the patients. The quality of the food/meals is horrible too. The doctors here are good but everything else needs major improvements!

I lived most of my life suffering from pain and discomfort that kept getting worse. I was diagnosed with endometriosis 2 month ago and underwent a surgery with Dr Gul Rana. From the initial consultation to the surgery and follow-up care, the entire process was smooth. She made me feel comfortable every step of the way. The surgical procedure was success, I walked out with a set date for laparoscopic surgery. After 7 days of my surgery, I walk out of her clinic but this time pain-free, healthier and feel more confident. Thank you, Dr. Gul e Rana and her assistant Ms Manju for being so so nice and helpful. Thank you once again for your exceptional care and I immensely more grateful for the care I received from CSH staff and Specially nurses. I highly recommend Dr. Gul e Rana to anyone seeking top-notch gynecological care. If I had the option, I would give Dr. Gul e Rana a perfect 10-star rating! Her compassion, understanding, calm demeanor, and genuine care for her patients are truly remarkable. Her extensive knowledge allows her to explain complex matters in a way that anyone can easily grasp. She is the best...❤️❤️❤️

I was referred by a friend to see one of your specialists, but I'm experiencing difficulties with the booking system. The staff handling the process lacks in customer service and marketing skills. Instead of retaining customers, they seem to be pushing them away. I suggest implementing more engaging scheduling options to keep patients interested.

Thank you so much Dr Sarah Alam Endocrinologist for the difference you make in the lives of your patients. Your kindness, sincere caring, and concern make everything better and are a great encouragement. I am a diabetic since 2018 and visited many doctors. They just prescribed medicines and I couldn’t control my sugar level at all. I wanted to give a try at the Canadian Hospital and I went there in August. When I visited Dr Sarah Alam Endocrinologist my Hba1c level was at 9.9 and yesterday after the test it was down at 6. Such a vast improvement. Dr Sarah’s aim was to control my sugar level. She is so skilled at what she does. I had a lot of health complications when I went to her and now I feel a lot better in every aspect. I never thought I could get better, but she put me on the right medications and gave me the proper treatment. She is keen to know about everything that affects the patient, and treats even the slightest problem they have. Also, she respects your phone calls and messages and replies timely. She calls personally to check up on you. I had the best experience with her, I recommend her to all diabetics who are with uncontrolled sugar levels and others who need to visit an endocrinologist. She’s the best in Dubai. She’s a remarkable doctor and a professional I can trust.

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

Dr Khaled Al Aal Vascular surgeon @ Medi Clinic Town Centre. One of the nicest, most humble and thoughtful surgeons I’ve encountered. He is definitely worth the visit by anyone who has been suffering with their varicose or spider veins.

It was an amazing experienced! When I go for check up for severe cough flu, due to the weather change. When I reach to Mediclinic Al ain, I was entertain directly by the reception guy who's named Javudullah Balkiaz Khan this guy promote the quality and equality of the hospital. And to mention the nurses that checking my vitals, they are very attentive to the patient, and mostly the doctor, she come several times into my room to check and explained about my status of what I fell. Thank you so much Doctora Anna Marie Diaz the best doctor ive ever meet after a long period of time staying in UAE. God Bless you all mediclinic staff and management.

Worst experience ever, They have very poor customer service specially in Radiology department. There is no systematic procedure. Putting Customers/patient on Hold for too Long... Please if any of concerned staff read this massage please improve your quality of service.. Thanks

I have visited many hospitals, as organised as Sheikh Shakhbout Medical City, I have not. The experience I had was very wow. You get a follow-up call every few days in relation to your appointment. You get a follow-up message every few days in relation to your appointment. You get free valet parking once you reach the gate. You will be welcomed by many staff from the entry. You will be guided by a special staff to the destination and required clinic. If it was your first time, then you would be assigned with a person to finish your queries. I was honestly late for my appointment due to the traffic jam, but still, they helped me and allowed me to see the doctor a little later between the other patients. I loved the way that the patient care agent served me and did her best to allow me to enter for the doctor as all appointments were fully booked, and the doctor was fully paced. It does not take any time to take the vital signs. By entering to the doctors, you will see a big smile, and someone hearing you to give the best advice ever. The doctare very friendly and very caring. Full checkups will be done, and some extra precautionary ones are too. I had a 7 stars service. We are blessed by having such facilities in UAE.

We were admitted before many times and the service was fine ,but Today , the services was really noticeable and great even My mom could see the difference , specially when a guy named Mohamed Ismael came to make sure that everything was great and he was so welcoming and hosting. Its good that SSMC is Improving its services and bringing a great new staff !

I would like to thank Ms. Anju Joseph for her smooth, quick cooperation and coordination between patients and doctors (Hematology Department), and this indicates her absolute experience. Wish you all the best 😇

The positive feeling we get when we see each staff's smiling face is indescribable. Good facility good service good interaction👌

I share my experience of yoga with aster Nurture is very nice. Our yoga instructor is very good. They teach us lots of things breathing yoga n all.. thank u aster nurture.

A memorable experience for me, my wife and our lovely baby. Nature of medical concern: Baby Delivery, pre and post experience. For context, my wife delivered our baby here but we came endorsed by other clinic once my wife was nearing her due date since her insurance converage is limited only. Having stated this, once we started coming to aster after being endorsed by our previous clinic, I could say it was a pleasant experience. The checkups were hassle free as you can make appointment through their well established system and the receptionist will guide you through. Doctor Jisha Pradeep was our assigned gynecologist who helped us throughout the process. She was well known and always recommended and I can attest as to why. However, I would like to mention also Doctor Sabitha, she was the first doctor before Doc. Jisha who also attended to my and honestly she was very nice and sincere to us. Both Doctor Jisha and Doctor Sabitha answered all our questions with sincerity and care. Additionally, our gratitude also to Doctor Thanuja who was the doctor in the ER/maternal delivery section (i hope i am right) - she was the one who attended my wife during the actual delivery. She speaks calmly, assuring and with sincerity which helps both me and my wife be at ease during a very unerving situation. Special thanks also to all the attending nurses who assisted us all the way, I made sure to get all their names to express my gratitude: Nurse Deepa, Tijii, Rincy, Anjaly, Sonia, Ajini and Tina. I would like to mention also the janitorial staff that night, Ms. Prema, she always assisted me whenever I need help opening the access doors - with a smile. Post delivery, all the staff from the Baby Unit was very courteous and caring. They will check up on my wife every now and then and give us a lot of valuable points/tips for the baby. Our thanks to Nurse Anabelle and Veena. Additionally, the birth certificate section for our baby was very helpful and concise. It was a hassle free process thanks to the assistance of Ms. Shahla. Lastly our overall gratitude to Aster Hospital Mankhool, I would like to point out the cleanliness of every corner of the hospital which is very essential. Also their overall process was seemless especially considering a lot of document works, they will help and assist you all throughout the process. Worth the mention also was the presence of water station and coffee vending machines to every areas which helped me survive throughout the night :) Did I mention that Aster Nurture department through Ms. Shiela gave us a gift package in celebration for our baby. It was an unexpected warm gesture which we really appreciate, our baby says thank you :) Overall, me and my wife recommends Aster Mankhool Hospital.

Best doctors Dr Rania Abu Samra, Dr Mohammed Saadat 😍 really you feel comfortable dealing with them, nurses are awesome and helpful. I recommend this hospital for everyone. Inpatient and outpatient services are fast and very good. Emergency department also very fast and doctors available there usually contact the main doctor of the patient

I just step into this hospital and they already charge my card for 2,000 dirham, I don’t even see any doctor yet. They said it’s deposit but does is make any sense? We would pay for services after its complete! Or do you think we will run? SCAM We was transferred from mediclinic Al Sufouh to Mediclinic City Hospital. We pay 2,000 dirham (600$) and don’t get any help. For simple drainage of abscess they asked 35,000 dirham (10,000$). We was shocked. All staff extremely slow, we spend 5 hours in this hospital and get 0 help. One doctor look and call another doctor, another look and call another doctor. No one don’t want do the job unless you pay 35,000 dirham. We pay 2,000 dirham for 0 help. Please avoid this hospital because they care only money and not humanity.

Dr. Ved Goswami is very friendly and an expert at being an orthopedic. After meeting him, I feel much better than ever and also he is the first orthopedic I have ever met in Mediclinic City hospital. Thank you Dr. Ved, From Reyan Singh

Hi Team I would like to thank Dr SANTHINI JOHN (Dental), her way of treatment and care will make a patient full confident and comfortable. And the assistant also very professional I should gave you guys more than five stars ,because your treatment is amazing ,very professional and very care always. Keep go ahead always like this team 👏👏

Takes too much time for medicine. I have been noticing employees actions and body language are too slow. I had to wait for 20 plus mins to collect my medicines which is not the case in other hospitals. This is 2nd time I had faced this problem. I had used their ophthalmology department on 1st floor.

They lost their valuable client. I delivered my baby here and everything was great. But today it was really a terrible experience. We came for circumcission. All it took doctor 5 mins to tell us you have to come next week and they wanted to charge us for that. The funny thing is this is not the first time they tried to over charge. I really request the management that there should be transparency in your system. We have paid over 10k aed paying another 250 bucks is not a big deal, but it’s about being fair and putting the client at first place. Lastly every-time whenever we came with appointments even, management takes extra one hour at-least. This is another issue to be solved. As time is money and you may lose both. Rak hospital is very good overall but some things will really annoyed you and that is why this could be my last visit to this 🏥

I am constantly impressed & amazed how u maintain your performance. Miss Mona Shire while taking on even more work Thank you for your hard work! Thank you for using your remarkable talents Your excellent performance is an inspiration to all. Keep up the great work!

Was coming here since 7 years but the service now keeps coming down. Doctors keeps changing . Just coming here for Dr Rekha as she is the best otherwise long waiting for everything. Taking insurance approval takes at least two hours. From opening the file to taking the insurance and getting the medicine takes ages. They should work on this and give relief to people and work on customer service as counter staffs are rude. Worse insurance department you can waste whole day here.

Zulekha Hospital really excels in providing top-notch healthcare and customer care. I had a great experience there too. The staff was friendly, attentive, and made me feel comfortable throughout my visit. They truly prioritize patient satisfaction. I highly recommend Zulekha Hospital for anyone in need of excellent healthcare services. They'll take good care of you! 😊🏥👍

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

The absolute worst hospital that ever existed. Avoid at all costs. The ER had no one at the reception. I had to go look for them. They always make you wait for at least 30 minutes for your scans and tests. They are super insensitive, unprofessional, careless and have the audacity to ask the sick patient to accommodate after a mistake THEY made. This “hospital” should not be in charge of people’s lives.

The worst hospital experience of my life. The staff are lazy and disrespectful. I was billed before I had a consultation or even received the service I paid for which is VERY different than every other hospital I’ve been to. It’s even worse because the physician wasn’t even there when I was billed for a consultation with him, he came 45 minutes late! To sum it up, my appointment was at 10 am, the doctor came at 10:45. I wasn’t offered an explanation until I asked for one. They gave me three different excuses: traffic, emergency, physician is sick with stomach problems. The nurse was probably the most undertrained nurse I’ve had to deal with. Extremely unethical and unprofessional. She was talking about me with the rest of the staff in front of me (not for professional reasons but to simply complain that she has to deal with an annoyed customer in the morning). She suggested that since my doctor was late, that I should book with another doctor so i asked for a list of the doctors I can see today, she told me to look for it myself on the website :) when I was looking through the doctors, that’s when she mentioned that there was no point since there was only one other physician who was in the clinic and he had an upcoming appointment. Total waste of time and very unprofessional.

Writing a review specifically about the Maternity floor where I spent one of the most difficult weeks of my life post-delivery. I've had beyond painful complications but the Nurses & Doctors there (You know who you are!) who took care of me helped push through in the sweetest, most giving and empathetic way! I'm beyond grateful for you and I will never forget what you've done for me and for my baby! You are all angels helping people when they need it the most! So much love for you all!

Dr. ABED from general surgery is amazing. Very down to earth, friendly and helpful. He did the procedure really quickly, and the pain I had was gone. Appreciate his kind approach.

I am writing to express my gratitude for the exceptional care and support provided by your hospital staff during my recent visits. In particular, I would like to extend my sincere thanks to (Doctor Aatif Shaikh, Consultant Physician , UROLOGY) and the entire medical team involved in my treatment. Their expertise, compassion, and dedication have made a significant difference in my recovery. I would also like to take this opportunity to provide some feedback and make a recommendation regarding the booking of required tests, such as X-rays, blood tests, and especially ultrasound appointments after the operation. I believe implementing an automated system to schedule these tests before visiting the doctor would greatly benefit patients.

Overall great facility (especially after the renovation) and very good doctors. I would have placed reviews on many of their doctors across several departments but many of them have left. Right now, I can highly speak about Dr Nathalie El Moukari, consultant radiologist. She’s confident and very thorough in her examination and takes the time to explain to the patient their situation and what they need to do. She communicates very well in, at least, three languages. Her team, I can cite Ms Mandy, is equally pleasant to deal with. The clinic is clean. Parking lots are available.