Achalasia treatment in 1 Thoracic surgery clinic in Ras Al Khaimah

Hi Team I would like to thank Dr SANTHINI JOHN (Dental), her way of treatment and care will make a patient full confident and comfortable. And the assistant also very professional I should gave you guys more than five stars ,because your treatment is amazing ,very professional and very care always. Keep go ahead always like this team 👏👏

Takes too much time for medicine. I have been noticing employees actions and body language are too slow. I had to wait for 20 plus mins to collect my medicines which is not the case in other hospitals. This is 2nd time I had faced this problem. I had used their ophthalmology department on 1st floor.

They lost their valuable client. I delivered my baby here and everything was great. But today it was really a terrible experience. We came for circumcission. All it took doctor 5 mins to tell us you have to come next week and they wanted to charge us for that. The funny thing is this is not the first time they tried to over charge. I really request the management that there should be transparency in your system. We have paid over 10k aed paying another 250 bucks is not a big deal, but it’s about being fair and putting the client at first place. Lastly every-time whenever we came with appointments even, management takes extra one hour at-least. This is another issue to be solved. As time is money and you may lose both. Rak hospital is very good overall but some things will really annoyed you and that is why this could be my last visit to this 🏥

I am constantly impressed & amazed how u maintain your performance. Miss Mona Shire while taking on even more work Thank you for your hard work! Thank you for using your remarkable talents Your excellent performance is an inspiration to all. Keep up the great work!

Was coming here since 7 years but the service now keeps coming down. Doctors keeps changing . Just coming here for Dr Rekha as she is the best otherwise long waiting for everything. Taking insurance approval takes at least two hours. From opening the file to taking the insurance and getting the medicine takes ages. They should work on this and give relief to people and work on customer service as counter staffs are rude. Worse insurance department you can waste whole day here.

Zulekha Hospital really excels in providing top-notch healthcare and customer care. I had a great experience there too. The staff was friendly, attentive, and made me feel comfortable throughout my visit. They truly prioritize patient satisfaction. I highly recommend Zulekha Hospital for anyone in need of excellent healthcare services. They'll take good care of you! 😊🏥👍

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

Best doctors Dr Rania Abu Samra, Dr Mohammed Saadat 😍 really you feel comfortable dealing with them, nurses are awesome and helpful. I recommend this hospital for everyone. Inpatient and outpatient services are fast and very good. Emergency department also very fast and doctors available there usually contact the main doctor of the patient

I just step into this hospital and they already charge my card for 2,000 dirham, I don’t even see any doctor yet. They said it’s deposit but does is make any sense? We would pay for services after its complete! Or do you think we will run? SCAM We was transferred from mediclinic Al Sufouh to Mediclinic City Hospital. We pay 2,000 dirham (600$) and don’t get any help. For simple drainage of abscess they asked 35,000 dirham (10,000$). We was shocked. All staff extremely slow, we spend 5 hours in this hospital and get 0 help. One doctor look and call another doctor, another look and call another doctor. No one don’t want do the job unless you pay 35,000 dirham. We pay 2,000 dirham for 0 help. Please avoid this hospital because they care only money and not humanity.

Dr. Ved Goswami is very friendly and an expert at being an orthopedic. After meeting him, I feel much better than ever and also he is the first orthopedic I have ever met in Mediclinic City hospital. Thank you Dr. Ved, From Reyan Singh

This hospital staff doesn't have value for time at all. Keep offering wrong promises at every inquiry, such as hospital duration of stay or discharge expectation or service request. You feel the cutting cost at every corner except at payment desks Doctor promises you 5 min proceedure and one hour stay easily end up with 10 hours stay with no unusual events, ICU nurse promise to attend you in 2 min end up 20 min They work hard, but patients leave with lots of complains and irritation

Excellent medical service. Great physiotherapy sessions with Mr. Luke Hinds. Also the dermatologist Dr. Habiba provides you with full attention and care during consultation. I would highly recommend the facility as long as you have good insurance. On selfpay, it might be expensive but worth the quality of service.

I had a very challenging experience with my recent medical procedure . I was scheduled for a colonoscopy and had been fasting since 6 am the previous day. When I arrived for my 10:30 am appointment, I was not immediately admitted. After inquiring with several staff members, the receptionist instructed me to wait outside, as there were no available rooms, and my procedure was rescheduled for 12 pm. Feeling increasingly frustrated due to hunger, a headache, and the staff's behavior, I eventually voiced my concerns strongly. Seeing my distress, they accommodated me in the nurse's room. This visit was necessary as my usual doctor had left the country, and I had to consult with Dr. Jamil. However, due to this experience, I've decided not to return to that facility.

Most caring nurse John and Dr Mona; took the time to explain and go through everything each step of the way. My son was looked after and felt at ease despite his fear of needles. He’s feeling much better. The whole ER experience was smooth and efficient.

Mediclinic (all hospitals) offer exceptional healthcare services. We opted for ParkView and I have to say that Doctors and nurses are truly amazing, demonstrating professionalism in every interaction. The rest of the staff also maintain a high standard of professionalism, ensuring that patients feel good throughout the process of being admitted. What stands out is the patient centered approach. The staff is patient and attentive, making sure that what you need they deliver with kindness and efficiency. This level of care extends to the discharge process as well, where they thoroughly inform patients about necessary paperwork and follow-up steps. The hospital itself is impressive. It's well organized and meticulously maintained, creating a comforting and reassuring environment for patients and visitors alike. In my experience, Mediclinic, as a private healthcare provider, it’s very good and I will continue using their services. Recommended ✅

I recently had a surgery there. The staff really made it as easy as possible. I had a delay with my insurance and the surgical coordinator Claire was incredibly compassionate and tried her best to sort it out so that I was able to have the operation as scheduled. The surgery went really smoothly, thanks to Dr. Zakir and the rest of the surgical team. The nurses (Rose, Reshma, April and many others!) who took care of me were really helpful and made my stay as comfortable as it possible can be. Overall it's been a highly positive experience. Thank you for the exceptional care and support!

The absolute worst hospital that ever existed. Avoid at all costs. The ER had no one at the reception. I had to go look for them. They always make you wait for at least 30 minutes for your scans and tests. They are super insensitive, unprofessional, careless and have the audacity to ask the sick patient to accommodate after a mistake THEY made. This “hospital” should not be in charge of people’s lives.

The worst hospital experience of my life. The staff are lazy and disrespectful. I was billed before I had a consultation or even received the service I paid for which is VERY different than every other hospital I’ve been to. It’s even worse because the physician wasn’t even there when I was billed for a consultation with him, he came 45 minutes late! To sum it up, my appointment was at 10 am, the doctor came at 10:45. I wasn’t offered an explanation until I asked for one. They gave me three different excuses: traffic, emergency, physician is sick with stomach problems. The nurse was probably the most undertrained nurse I’ve had to deal with. Extremely unethical and unprofessional. She was talking about me with the rest of the staff in front of me (not for professional reasons but to simply complain that she has to deal with an annoyed customer in the morning). She suggested that since my doctor was late, that I should book with another doctor so i asked for a list of the doctors I can see today, she told me to look for it myself on the website :) when I was looking through the doctors, that’s when she mentioned that there was no point since there was only one other physician who was in the clinic and he had an upcoming appointment. Total waste of time and very unprofessional.

Writing a review specifically about the Maternity floor where I spent one of the most difficult weeks of my life post-delivery. I've had beyond painful complications but the Nurses & Doctors there (You know who you are!) who took care of me helped push through in the sweetest, most giving and empathetic way! I'm beyond grateful for you and I will never forget what you've done for me and for my baby! You are all angels helping people when they need it the most! So much love for you all!