Priestley raid treatment in 69 Dentistry clinics in Europe

When all other orthodontists in Amsterdam don't repair metal braces falling off teeth outside their clinic, Lassus gladly booked an appointment the same day evening. Perfect service

Bad customer care - lack of empathy and rudeness towards a new possible patient I couldn’t get an appointment for an emergency simply because it was a temporary crown from another dentist. I was told that anything initiated by another dentist is not something they want to interfere with. They would not even listen to the details - they just redirected me to another practice (Dental 365). I also wanted other new dental services from Lassus Keizersgracht but they wouldn’t even listen. If you absolutely want to be their patient, I assume the best way is to book an intake without providing too many details upfront. After you have registered this way, they might want to accept you as their patient.

Had to repost this review because for some reason, I cannot see it from their reviews anymore. Ok so, I saw this super fancy and credible looking clinic while I was walking towards home so I decided to register and move my dental services here. It was amidst the lockdown when I made an appointment and was really a challenge to make one. I booked 2 services - cleaning and filling. When I arrived, I was expecting to get the services I booked which is pretty normal however, my expectations turned into a nightmare. First, the dentist did only the upper part of my teeth. To be honest, I felt that she was trying to prolong the process so she could in the end tell me that she can only clean the upper part, but who does this kind of service? Number 1: We are in the period where booking an appointment is so difficult and Number 2: I have to go out with only the upper part of my teeth cleaned? Unbelievable. Second was the most traumatizing experience. Instead of getting fillings, the 2 dentists consumed my whole time just by taking pictures of my teeth, gums and even a portrait shot of me using atleast 3 different types of camera (By the way, I found out from a Dutch friend that this is a trick to get you charged big time but little did I know that you can always say no to this. Usually they will not ask and, you’ll think that this will just take 5mins but not, so be careful.) Had to book another appointment for the rest of the services (which of course will be in 2-3months). After the “photoshoot scam”, they were advising me to me to do certain services they offer which will then cost me almost 3000 euros. In the end, I walked away feeling so shocked about the whole experience with just my upper teeth cleaned. Wait, and there’s more… they are charging me an extra cost for the consulting time which I did not ask in the very beginning. How is this normal?"

DISORGANIZED. I made an appointment with Dental Hagens for a dental cleaning, knowing that my insurance covered 100% of this dental cleaning. During the consultation, the dentist decided to do an X-ray. The consultation ended and no one told me that I should pay an amount for the X-ray examination. Months later, I received a letter with a legal charge. So I questioned the Clinic to understand why they never sent me a letter before or even an email… The Clinic acknowledged that it never sent letters, however, that the outsourced company would have sent me two emails with confirmation of reading, claiming that I read the emails. I asked them to send me these read receipts as I'm pretty sure I haven't read them and they obviously don't have this confirmation. And now I have to pay 6 times more than the original amount.

Best doctor and the best team who are always ready to give you an appointment and always on time(no waiting and no delays). Very rare to find such perfect dentist and clinic in Netherlands.

Super team and availabilities. Recommend

Very nice place, English-friendly, they are always open to making an emergency appointment. The doctors are also always polite and are ready to answer your questions. Whenever I needed a scan, they did it instantly right there. Everything is very fast and clear!

Their fantastic team makes you feel very comfortable and at ease even for very unpleasant procedures. I had a wisdom tooth removal and the whole procedure took less than 30 min and was done so well I barely noticed the discomfort. Dr. Blijdorp is very approachable and friendly, which helped a lot with the stress of the procedure. Their practice is very conveniently located and looks beautiful. Its not my first visit and Im always impressed with their professionalism. Definitely recommend to anyone looking for highly qualified specialists.

First time in my entire existance I had a dentist who didnt hurt me. Ana Mar Amor Winkelmolen was super gentle, Im really pleased I wont have to stress out for my next visit.

Great dentist. Since I have moved to Amsterdam, I required emergency treatment and this practice managed to provide me a appointment on a few hours notice. Very friendly and I would recommend.

The dental hygienist was extremely gentle, she explained every step and was checking on me regularly. It was the most wonderful experience as my last cleaning at a different practice was pure torture. I am extremely thankful because now I can come back without any fear !

This practice remains a nice friendly comfortable place of professional women (and some men) doing excellent work. So glad I found them and left my other snobby guy who always made me feel bad. Thank you all.

I initially went there for increased sensitivity in my teeth. This is the opposite of what anyone can expect at the dentist, considerably high prices, i am even wondering if they are real dentists, no eye protection(i could not even breathe or open my eyes during the procedure(he made an injection that was painful for 3 days(painful injection site and I got numb for 5 hours afterwards), dentists go to the bathroom between anesthesia and procedure to pee then touches your mouth, dentist doesnt speak english, he asked me if I am in pain, and then started drilling, my tooth was healthy and he started to perform a root canal, which was unnecessary. He did not even completed it, he drilled then used temporary filling and gave me an appointment after 2 weeks despite that there is no infection !!!! Also nobody informed me of anything, when he finished his work(5 minutes) he told me to go to the reception to figure out what happened so the receptionnist had to explain to me that he did a root canal and that I need to pay 12,000czk, 3 meetings and no infection. In fact the receptionnist was the only kind person and she even tried to get me another doctor just to explain to me what happened Now after 1 week, the temporary filling got loose I am in excruciating pain and I can't do anything, he left my root canals opened because of lack of time( i had the appointment at 4pm, arrived at 3h45 and got admitted at 4h15, intervention went from 4h25 and 4h30), it litterally took 5 minutes, and I was in shock afterwards. This year I spent more than 50k czk on my teeth, and I AM REALLY STUCK! I am frankly tired of these supposedly 'czech dentists' who think they know better than anyone, is this how the medical field looks like here? Expensive and unefficient, what a shame, do not get impressed by their hardware, lasers, they dont use them, I am loosing my second tooth in 3 months and they were perfectly healthy before going to the dentist. Cash machine. ALSO, IF YOU READ THIS COMMENT, Run!

The first time I came to the clinic the doctor treated my tooth well. That’s why when later I had issue with another tooth I came there again. But unfortunately the doctor who did the procedure (plomb) first time was not working there anymore and I was very unlucky to be treated by another doctor (Kazakov). First of all no X-ray was done to check my tooth, he just put the plomb. After some time the tooth started to hurt more and more so I came again and he said (after the X-ray) that the nerves should be removed (sealed). He did the procedure. Later on I started to have again issues with the tooth. I had fistula. So obviously I went there again. They tried to open the tooth and roots to treat and re-do the procedure (reseal). It was very long process. There were no necessary instruments to re-open the roots and I had to wait while they were ordering them. Then, finally, when the I nstruments were there they could not reopen the roots, it was painful, no microscope was used (not sure if they have one, at that moment I didn’t know that it should be used in such procedure). Everything was done manually there were no special instruments which are helping to open sealed roots. In the end the doctor has invited another doctor to do this. Somehow they managed to open roots and put medicament and again sealed the roots and tooth. Unfortunately, I started again to have an issue. The tooth wasn’t hurting but when I touched it I felt some discomfort. I didn’t want to go to this clinic anymore, as it was obvious that they don’t know what they are doing. I went to another clinic to check. And on X-ray it showed that in my root there was an instrument left by the doctor and it’s started inflammation. And they didn’t even said me that the instrument has broken and it had to be removed. Obviously, they couldn’t do it because they don’t have required equipment and I doubt if they even have experience to do this. But if they would not hide this I would rather go to another clinic straight away and treat it properly. But now after more than one year I have to treat the tooth again. I just hope that now another doctor can save me the tooth. And yes I spent in Artstom ~ 10k, and now I need to spend much more. I totally agree with all the comments about smoking, rush and that doctor is not sensitive, did not explain anything and even more hid that I have broken instruments (they were 4 pieces there!) in the tooth. Definitely, I can’t recommend this clinic after such a terrible experience. Maybe it depends on the doctor but I would not play roulette. I hope that my comment will help someone and save from such an experience which I was unlucky to have there.

Last summer, we traveled from Croatia to Prague on holiday and unfortunately, even before the trip, problems started: inflammation of a previously treated tooth, which was repaired with antibiotics. During the trip, two more teeth became inflamed. It was a huge relief when I found out that I could be admitted to the Artstom clinic. Luckily my dentist from Zagreb sent me an ortopan. It took three visits: the endodontic treatment of the necrotic root canal (tooth 5) and extraction (tooth 8); and then the holidays truly began! I can wholeheartedly recommend the dentists from the clinic, for their professionalism, kindness, excellent communication, cleanliness of the clinic, as well as reasonable prices. I am grateful from the bottom of my heart that they helped me!

They are very friendly, professional people. You can get an appointment easily, they are flexible. I had an appointment with Dr. Patai, she was kind and helpful.I suggest them!

I had a lip surgery there and the sample was supposed to be sent for hystology test, and it was agreed to be sent me by email, but after 3 months it was never done. By phone after multiple calls (where I was asked to wait for “5 minutes” and promised to be called back and was never called back though) I was told that I need to come to have a control examination which I didn’t have in the end. And I received a paper that looks like it is not original at all, so I don’t really believe that they did any testing, for which I paid extra 30k HUF. The whole situation was really weird.

I had a very great experience with Dentium Implant Center. The staff was extremely helpful and friendly, I even had my nerves calmed down. The clinic is well equipped and has a feel-good vibe, and I'm completely satisfied with the dentist's work. Painless, professional and beautiful. Highly recommended.

I've been a client of Velvet Dental for more than 3 years so far, and comparing it to other clinics in Bucharest, I can confirm this is the best. The doctors are very well prepared; they also participate in international conferences so that they keep up not with the Kardashians but with the latest technologies and procedures. I appreciate the fact that they always explain what they are going to do regarding the intervention needed and why it is needed. I've had several issues with the molars, and the doctors, Georgiana Elefterie and Horia Neaga, have done everything to save them. The extraction of only one of them has been the last solution, and only after multiple interventions. Regarding the dental implants, I had one put in another clinic in the Primaverii area of Bucharest, and unfortunately, it had to be removed. I recommend Dr. Radu Colteanu for dental implants. Besides that, the place itself is very cozy, the colors are warm and they combine naturally, and everything has been designed so that the customer feels comfortable and in a friendly atmosphere, starting from the yellow bicycle in front of the clinic.

I went and saw doctor Adrian Negrila. I had a small esthetic filling that had fallen off. It took less than 5 minutes to put in a new one with no drilling necessary since there was no cavity. The cost was 400 lei which seems a bit expensive but that's not what upset me. He told me I needed a teeth cleaning which I agreed to. I've never had a teeth cleaning done that fast or painfully. I've also never had my gums bleed as much and hurt so bad after a teeth cleaning. There was too much force used and not enough care to protect and avoid my gums. Used a little mirror when I got home and there's cuts in my gums and not all dirty stains removed.

This review reflects the orthodontic department represented, in my interactions, by Dr. Georgiana Stanescu, the rest of Velvet Dent staff is on point and should not be linked to this. My experience with Velvet Dent was at its core targeting orthodontic treatment for impacted canines - braces, exposure, bracketing and descent. After quite several interactions and planned actions Dr. Stanescu gave me a disturbing sense of unprofessionalism, forgetting the course of action one session over the next, being late at appointments (20-30 mins) even though i booked at opening hours, mentioning conflicting and disjointed solutions and last but not least, failing to solve my problem. All of this was mentioned to the staff, confronted and properly explained, yet, however unfortunate, it did not improve the course of action, forcing me to switch to another Dental Clinic. In short, i was not bothered by the impossibility of fixing my problem, the truly disappointing part came from how this was treated, the wasted time, failure of execution and the saddening reality of a not caring doctor. Hopefully, this will be addressed, Thank you

Absolutely professional team with lots of empathy, and high-tech equipment. Smiling, reassuring conduct and friendly atmosphere that helps you overcome your fear of the dentist. Thank you for your quick and efficient help.

Every body should avoid this place! Unacceptable low level of the dentists! Ugly job and not clean at all, i stayed 3 days in hospital with a strong antibiotic treatment after last meeting because my mouse was infected. They even didn't want to apologize. Run away from them, this is the best advise i can give you.

I was there a while ago... I see they managed to get my review removed. But it was the worst experience, I had. They began a treatment without asking if i would agree, they put me to sign a paper that accepts a treatment in advance, that assured that I can't complain if something didn't work as desired.

We are only satisfied with Dr. Voycheva. With her, my son is as if he has never been to the dentist. She is always smiling, responsive, explains, etc. Responsible and accurate - a true professional and person! Congratulations!

Personally, I am extremely disappointed with my 2 visits over the years to Dr. N. Voychev. I received an arrogant attitude. When asking a question more than once because you didn't understand, you end up getting "I told you, how many times do I have to repeat?" in a cracking tone. It does not explain what is being done and why. After placing a tooth filling at home, I find that the caries are not properly cleaned and the tooth is not actually healed, for which I have paid, but in reality it needs to be done again. When making a front tooth with photopolymer, it was not well lit and now it does not fit well aesthetically. Tore down an old seal made by him, described in the card, etc. , and when I told him, he replied, "well, I don't know what was there, but now there is a hole", seriously? The only good impression is made by his current assistant, who is extremely responsive and kind, and I wish her to keep these traits and bring them to her future work as a dentist. Dr. N. Voychev may have been or is a good dentist with other patients. Maybe the years of practice are already weighing on him or his spark to prove and passion in what he does has diminished. I know one thing, my teething did not happen in a day. I visited his son 2 years after that comment. A tooth that N. Voichev wanted to pull out, his son fixed it. A tooth that N. Voichev did turned out to have caries because it was not properly cleaned 3rd, upper. Then his son, when he saw my health card and that I had been with them, started to keep this fact quiet. The anterior front tooth, which was not aesthetically pleasing, was properly repaired by his son. Why didn't they do it like that from the beginning, but I actually had to pay twice for 1 tooth. Now I have to fix the third upper one again, because of sloppiness. Apparently, when they hear about additional insurance and … Horror. His son is still more capable

My assessment is for Dr. Voycheva. The other doctors did not treat me. My impressions of her are that she is competent, well-mannered and well-intentioned. I was always put at ease during and after an examination or treatment, and I was left with the feeling that she did an excellent job.

If the dentist has bad breath, that tells you enough about how much she knows about hygiene and how to take care of teeth. In short, unprofessional, uncultured and uneducated staff. Stay away!

Wow! That’s the best way to describe how satisfied I was after having my 6 front teeth restored . I would like to thank the most wonderful doctor Natalia Samarina ( the Russian lady) for her professionalism. I always had bad teeth, but after having my son 2,5 years ago they have deteriorated rapidly and I started loosing my enamel , it was literally flaking away :( I went to my dentist in the UK and she said the only option was to go for veneers.... but boy they are expensive:( I found Natalia online since I already booked my holidays in Montenegro, so combining dental work with holidays was very attractive idea. She gave me initial quote based on the pictures and said she can do a cosmetic restoration instead of veneers and I went for it . I’ve gained my confidence back, I can smile widely now, you really made the difference Natalia ! Thank you so much and hope to see you again next year :) Regards Anita

Place to go for perfect smile! :-)

They rescheduled the visit twice, and then, when I came, I waited for 45 minutes. They did not offer any discount for my time, so I took my deposit and canceled the visit. When people cannot organize their time and do not have any obligations to the client, I cannot trust their professionalism. Do not recommend.

When I visited first time the doctor said I need gel for my gums and she put 3 packs to the bag and gave it to me, I paid for it and when I checked the bag there were 3 small tooth paste instead. Second visit was better but glue on my retainers on one tooth fell off after just few months.

As seen in other reviews they cancel appointments without telling the client. You only find out when you arrive at the clinic that your appointment no longer exists. Highly unprofessional practice.

Incomprehensible work organization. A time deficit is created on purpose. I waited patiently for three months until it finally came to me dental checkup time. The dentist took approx. 5 minutes to find out I don't have cavities. But it is necessary to remove tartar. Instead of spending the rest of the booked time to remove the tartar, the dentist referred me to a dull-faced receptionist to make another appointment with a dental technician... In other words, another month of waiting. During this time, of course, I may also develop a cavity, which unfortunately the dental technician cannot or does not want to deal with... So you have to book a new appointment with the dentist. And that's how this calendar fills up nicely.

Always received professional help. I always recommend it to others.

Very friendly staff and clean place.

I have been to this clinic twice and I had wisdom tooth removal both times with Dr Mihhail Mihhailov. both times were fast and smooth. He also speaks English. FYI fellow English speakers. The clinic is clean and with professional staff. About booking, I just emailed them and they immediately set an appointment for me.

Very clean clinic and quick replies to inquiries. I had my wisdom teeth removed by Mihhail Mihhailov. The dentist was quick and skilled, and respected my wish to minimize the number of travels to Tallinn (by removing two wisdom teeth during one visit). I initially worried a bit about the communication as I don’t know Estonian or Russian, but everything turned out fine (the dentist knows English, they have English forms and other things can be taken care of by Google Translate). There is a pharmacy and a supermarket conveniently located downstairs the clinic.

Poor customer service. I had an appointment and even received an SMS reminder about it one day before. But when I came to the clinic, I was told the x-ray was out of order. Ok, shot happens but why didn’t you call me or send an SMS about it? I won’t visit you ever again and cannot recommend anyone doing so.

Tip Top

Recommend.

Reasonable price, quality and customer-friendly service, I am satisfied and recommend.

I would like to share my experience and possibly protect someone from a similar experience. I was a client of Adenta for 10 years and entrusted my smile to the clinic's specialists. It is only logical that I plan to have the restoration done by my treating doctor, Dr. Adentas, who continued to convince me throughout the years that he cooperates with the best laboratories and leading technicians of different countries. During the restorations, an implant was placed with a crown on one of the back teeth and two crowns on the front two teeth. During the restoration planning, various options were considered. I will add that the cost did not worry me, I wanted to put crowns on the dark front teeth faster, thus protecting them from breaking and improving the overall color of the smile. The bite of my teeth is not perfect, but it has never bothered me. Several times Dr. I asked how my bite can affect the restoration process and maybe the teeth need to be straightened, but I didn't hear any arguments about the need for orthodontic treatment from the doctor. dr. all the time the emphasis was only on cost. Since the bite didn't bother me either before or then, I decided that I can leave it as it is for now. Later, when the restoration on the front teeth failed and after several visits for almost a year, I asked the Dr. whether I should straighten the teeth, DR. prosthetist-orthodontist, I was told that it was too late because I had an implant in my back tooth. Orthodontic treatment is not possible. This was never explained to me at any visit. If I knew that I would never be able to straighten my teeth after the implant, I would probably have orthodontic treatment before restorations. The crown on the implant is chalk white, when I asked why it was already glued in since it was too late to paint it. I don't think this is an excuse to install a dental crown in an inappropriate color. The front teeth were made unaesthetically large and in an inappropriate color. Fortunately, they were not glued. Later, in several visits, various not better options were offered, which did not satisfy even the prosthetist himself. The crowns were made by a laboratory located in the clinic's courtyard. To my question, why front teeth are made in the 21st century without relief and natural transparency, the Dr answered that I have too high requirements and he is tired of my teeth, so I should look for another clinic. I understand that as a patient I am one of thousands and neither I nor my two teeth will stop the business. Quantity is more important and profitable than quality these days. I have paid for the service and no one was even interested in returning the money. My advice, think carefully in which clinic and with whom to get treatment, there are good actors who play doctors.

It was strange. I came there with my boyfriend. I mentioned two times on the two phone calls what we want (lazer, botox, heliuron) and both times the administration assured that 20min is enough for each of us. It is not the first time we do injections or lazers, but we would most of the time receive numbing cream. It hurted a lot lazer around nose, but I guess the doctor had no time to wait for skin to get numb. It took over all 50min for both. The doctor was very nice but very stressed. It felt she had no time to be detailed on us. It felt we need to leave and there is no time for client to ask extra question or to make sure if we feel ok after the procedures. We came back home and we were wondering about many things how should we take care of our skin now. And then consultation is 40€ for one… 50min - 800€ for both. Maybe they could be more dedicated for this amount of money.

Very good

Today I was at the clinic for dental hygiene. They did it in 30 minutes, I would like the doctor to be more attentive and talk about her stages of work, since at some point the pain became unbearable, but the doctor was in no way interested in how I was feeling and how long I could endure this pain (let me clarify: when making an appointment At the appointment, I warned that I was pregnant, so I expected a more reverent attitude towards the procedure). The doctor did not give any recommendations for post-hygiene care, and she also did not ask whether I was satisfied with everything during the procedure. She also recommended going to another doctor for a dental x-ray. It’s good that I personally asked the doctor whether it was possible to do x-rays for pregnant women and he said “no,” although the previous doctor knew about the pregnancy and did not take this fact into account. About what the consultation costs and how much I already found out at the cashier, 15 minutes of consultation cost 35 €, although the price indicated in their price list is 25 €. In the end, I got the feeling that they wanted to specifically impose additional. Service. Also, when paying for hygiene, I learned about the price of 75 €, although on the website it was 65 €. Therefore, be prepared to pay more, and not at the prices that are on their official website and even in the price list. The aftertaste of the impression is that the main thing for the clinic is to make money and there is no individual approach to the client, the service is like an assembly line. No comments to the woman administrator, very kind, thanks to her. So far, the only positive thing I can say about the clinic is the woman administrator.

Royaldent have helped me to start smiling in darkest part of my life. I tell not only about teeth… Wonderful, helpful, delicate, accurate, professional! Best manager Edita! Unbelievable Hero-Doctor Elina with her gorgeous assistants! Super hygienist Doctor Julia! Delicatest Surgeon Edgars Berze with his assistant! We have had a really long way this months and now I see that clinic name Royaldent is absolutely right! Sorry for being pathetic… Обіймаю!

Highly recommended! Professional staff, always friendly&polite. Last 3 years our family dentist is ms Ivanova and every thing was perfect! My kids absolutely glad visit to Royaldent anytime :)

The best dental clinic in Riga, the workers are professional and very friendly. I highly recommend the clinic for tourists since they all speak English well.

Great service and quality for money!

Very good 😊

They only care about money

One of the best places, with high quality! All staff were friendly and professional. I would recommend "Dentarium" to anyone seeking a first class service Thank you for you work

Excellent service with the professional and considerate staff! Highly recommend!

Perfect for all your dental work. Very friendly, skilled staff. State of the art equipped. Helped me with a complex teeth reconstruction. Painless. And, very important as well: they all speak English very well. So no miscommunication and every step in the treatment is explained. I can sincerely recommend Odontika.

Went in for an emergency filling and Julieta was friendly, professional, & patient with all of my questions!! From the moment of scheduling my appointment to arrival, the front staff was very helpful & kind (English language friendly!). There was no waiting time and I immediately went in after filling out the paperwork. The lobby & equipment are all up-to-date & modern. Would highly recommend!!

Orthodontic service didn't quite meet my expectations. First of all, had to wait for 30 mins, although the appointment was arranged in advance. The consultation itself took 5-10 min. I had expected some kind of thorough analysis of my case and strategy or roadmap with detailed explanation how, why and how much it will cost. Sadly it didn't happened.