Retinoblastoma treatment in 196 Oncology clinics in Europe

I am sitting here for hours, even though I had a scheduled appointment! I haven’t seen the doctor anywhere and I am not getting any information for how long I still must wait.

I wish more people gave the doctors and nurses the credit they deserve. They were kind and took good care of me when I needed it most. Thank you for your empathy and care!

Had a fetal organscreening here. The ultrasound specialist was very professional and spoke perfect English which I very much appreciated. He described what he was looking at all the time and it was very nice that there was a patient screen too facing the bed I laid on. Edit: My daughter was born here and the experience was great, I've been here many times and the whole personnel were very kind and emphatic which I greatly appreciate especially as I speak very little German. Many many thanks to gynecology, obstetrics, the maternity ward and anaesthetics personnel, I really appreciated being treated with dignity.

I was here yesterday after my two blackouts in same day. Doctors and nurses were very kind. I received really good care. Thank you all very much!

It was a sad day but ok

I was a foreigner exchange med student here in the surgery department, their staffs were all very friendly nice and willing to teach me profesionally. They always worked fast and did the best they could do for their patients. Their hygiene standard is also high. Very good services and facilities compared to the similar level of hospital in my country.

I felt really well looked after in the maternity ward, almost everyone was very friendly. The midwives and pediatricians were also very nice and competent. I had to have 2 children there with cesarean section, both were very well looked after, Dr. Höllmüller and the surgical team were great, unfortunately the only major drawback was that the anesthesia didn't work and I was in a lot of pain during the cesarean section. The Dr. worked very quickly, was very sensitive and talked to me a lot during the operation. Thank you for the loving care. Just please look around for other anesthesiologists...

A big thank you to the kidney outpatient and radiology team. We always feel well looked after and thank you for your hard work.

My hospital of choice for the birth of our greatest treasure! We felt like we were in the best and safest place we could possibly be (even with an emergency c-section). The subsequent support was also excellent, everyone took time for us and supported us. The food is also first class! What particularly fascinated me was how much everyone there loves their job and thrives in it. Thank you for the wonderful experience!

At the emergency services you can hear load noises from plumbing work inside of the hospital! Wow! Do not come here when they have done their job finished.

We arrived today via the emergency area, my 1.5 years old son fall into glass. We had to wait over 40minutes, I understand there is a waiting time, the real issue was the rudeness and lack of empathy of the staff, whom after we check how long it will take the answer was “the doctor will come, when he will come, the nurse checked and its not deep” it turns out it is deep, so much he will get operated in 4h. My feedback here is to train your staff, specially in the emergency area, where people its full of worry and stress, be kind and empathetic, next time it could be you on the other side.

Nice and friendly staff ( even ask you to use their first name ). competent doctors and nurses. You don't feel like just a number. Can be crowded at times and appointments therefore can run late. Nice modern and spacious rooms.

Great people ,great profesionalism, all my respect !

This hospital was a huge letdown. My aunty had a major brain surgery here on September 13th, but things went downhill from there. She was moved to a normal ward after 24hrs. They completely failed on monitoring her reoccurring symptoms like vomiting and headache on September 16th. Sadly, my aunty passed away due to their poor care. The doctors and nurses were absolutely useless and couldn't even figure out what went wrong. Plus, the staff wasn't polite at all. It's just really disappointing!

A wonderful hospital and a wonderful medical staff, nice and smiling, and they have the best doctors. Their services are great and I felt like I was in a hotel.

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good hospital, doctors and nurses are friendly

Great doctors, nurses are hit and miss. Sometimes nice and sometimes very mean. It seems they have very long shifts and it depends on when u catch them.. which is a shame. Treat ur nurses better or pay them more it seems their morale is low. Otherwise great healthcare.

There is no time management. An appointment is only for you to pay the charges. After that, you are at their mercy. Patients recommended jump the que and are seen beforehand. Staff are impolite, and there is no courtesy. As a fellow medical professional, I see a total lack of dignity and respect when talking to patients. The lady who did the ECG literally manhandled me and threw the report on my jacket. Bottom line, no one was smiling. Would rather go back to the UK for treatment. Paying for a low class derogatory service. Punctuality means nothing.

Taking appointment is completely useless. We had an appointment at 12:10 and we had to wait until 14:30. When you ask about when they are gonna take you in, they are making fun of you. Worst healthcare experience that we ever had. And we missed an important business meeting thanks to their irresponsible behaviour which cost us a lot of money. Never again!

very helpful doctors at Rhumetology department. Dr.M.Vis responded me and my family doctor's inquiry even though he didn't have to.

Excellent care! My wife felt like home. The rooms are pretty awesome and spacious. Posting some views from the room's windows.

Nice roof terraces with plants. Florida with no bowling halls, activities lacking. But acceptable for a hospital.

The good, the bad and the ugly... Be prepared to fight for your basic rights, it's a lottery. Hostage taking, badly behaved staff members are doing a lot of damage. It's unfortunate that dominance over helpless, vulnerable patients seems to be the main objective for some of your members. A hospital is a sacred place not a soap opera set. Mediation and management teams need to understand this. Patients and their loved ones have enough to manage as it is. You will find helpful, communicative, respectful, kind individuals working alongside abusive, rude, disturbed, unhappy, patronizing staff. Finally, a big shout out to mature individuals in this hospital who put up with churlish staff, who understand what teamwork means and do their best to help patients, heart&soul.

I am so grateful for the emergency care I received. The staff were so efficient, kind and patient with a non-French speaker. The hospital was clean and quiet. Took only 2 hours for consultation, X-ray, and diagnosis. Thank you, HUG!

Excellent hospital. My wife spent 5 days in hospital with pneumonia and was very well looked after by an extremely kind and professional team of doctors and nurses. I congratulate everyone who runs this Hospital and I thank them.

Terrible experience at HerzKlinik Hirslanden Zurich with Dr. Georg Noll.Any questions that my partner asked him were arrogantly dismissed. Rude doctor with bad communication, clueless on what was happening with test results and was very confused about the results and did not know what was happening.Whole experience really poor!We are not sure if we will ever get over this disastrous experience.We would not even give a single star to this doctor.

The Sports clinic in Hirslanden is absolutely great! Great staff and great doctors, special thanks to Dr Inauen for his expertise and reassurance. However, the emergency department is really horrible and should be avoided. Although the nurses are very nice and helpful, the neurologist who came to see me was very aggressive and rude and told me that the tinnitus I have is psycho somatic, which turns out is completely false!

Great Hospital, very well-organized nursing system. Special thanks to Dr. Dennler (the surgeon) who made my dream come true. i am now walking like normal people! Thank you Hirslanden Klinic.

Amazing hospital - had my first big operation and prolonged hospital stay there and every single member of the staff was wonderful, especially the nurses. I very much appreciate their kindness and care during this stressful time! From the ER, to the MRI and orthopedic team to the operating table - every single person involved was highly competent, professional and empathetic. A big thank-you to all. I have to complain about the food, which was truly awful. Everything tasted of salt and wasn’t good at all. The kitchen was not flexible and I could not order from the menu unless I did so the day or many hours before. Good and healthy food is an important part of recovery and for a private Swiss hospital, what I was served was unacceptable. I am still giving the hospital 5 stars, because the medical care is exceptional and that is the most important thing when facing a health obstacle.

I had a head injury some time ago and went to Lindenhofspital in Bern. Extremely well treated by the staff. Hospital is very well equipped and organized. Special thanks to Dr. Nina Mäder.

Tend to be tolerant and treat patients as human beings.

Wonderful people, very good and professional attention, they were fast, attentive, available and very, very kind. Don't hesitate to go there if you ever need medical assistance in Lucerne. Oh, and the emergency services, 10/10. I give them 5 stars, they deserve twice as many.

Great physio team in very friendly environnement with a postcard view of the Alps

I had a carotid artery surgery. I was very happy with Dr Prof Ockert . He correctly diagnosed the root cause and the needed operation. He also invited my wife to to hear the risks for not doing it and the risks for doing it. We felt this was important as the outcomes could change our livestyles. Finally the operation was a great success. Good team work between the doctors too.

I recently had the privilege of receiving care at Luzerner Kantonsspital, and I am glad to share my extraordinary experience. From the moment I entered the facility, it was evident that this hospital goes above and beyond in providing top-notch healthcare with a touch of genuine warmth and efficiency. The organization of the hospital is truly commendable. Every department, from the reception area to the patient rooms, exuded an atmosphere of professionalism and meticulous attention to detail. The seamless coordination among the staff members is a testament to the hospital's commitment to creating a conducive and comfortable environment for patients. What sets the Luzerner Kantonsspital apart is not only its outstanding organizational structure but also the unparalleled friendliness displayed by the entire staff. Every person I encountered, from the front desk personnel to the medical professionals, treated me with kindness, respect, and a genuine concern for my well-being. The warmth and compassion demonstrated by the staff significantly contributed to easing any anxieties I may have had during my visit. Moreover, the medical team at Luzerner Kantonsspital is comprised of highly skilled and knowledgeable professionals. Their expertise, combined with excellent communication skills. I would like to extend my deepest gratitude to the entire team at the Luzerner Kantonsspital for their dedication to excellence in healthcare. My experience exceeded all expectations, and I wholeheartedly recommend this hospital to anyone seeking not only exceptional medical care but also a positive and uplifting environment.

Very kind and very helpful personal.

Best doctors, nurses and rooms.

I have to compliment this hospital. I had a genuine emergency with palpitations and was diagnosed with SVT. Despite being Asian and a tourist, they kindly accepted me and admitted me immediately! The receptionist, nurses and doctors were all super professional, I was extremely impressed. Thank you for providing me with life-saving healthcare, I will be forever grateful. It was expensive but necessary treatment.

I have been here twice both emergency cases. In each one of the cases I had to wait 8 and 7 hours respectively and received very rude treatment. I would not go there as long as you are really in a life threatening situation.

The best experience in an hospital in my entire life. Came in at 13:00 with a leg injury and got X-ray, diagnosis, prognosis and treatment in less than 3 hours. Every single person of the personnel I dealt with was nice, professional and friendly. Special thank you to Miss Müller at the Notfall, she was the first one to see and check me and even took the time during the visit to explain me literally everything I needed to know. What a truly passionate person, thank you!!

Helpful,polite, professional. Nurses and doctors are reassuring, humane. Believe it or not they even stand up for patients if one of their colleagues is being dysfunctional. You don't need to fight for your basic rights in this hospital. Thank you to the team!

I write this review in order to soften someone's experience of giving birth. Try to avoid Delphine as an assisting nurse while the birth. I understand the whole physical process itself is far from pleasant. There are manipulations which should be done by the nurse regardless the pain I get all that. But she was very brutal, unpolite communication wise as well. She also tried to laugh at me while I had to push. Happily my doctor cut her on it. Delphine, remember the name and try to avoid.

Clearly, one of the best private cliniques in Geneva with state of the art technologies, highly trained doctors and above all, tailored services to your needs especially when it comes to all extra amenities such as catering, accommodation, concierge and etceteras.

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Was in Claraspital for air in stomach, I was given drip and inj in drip. Was told not to eat. What inj did they give me in drip that burned my insides from my mouth till my throat. If I eat or drink I'm in a lot of pain. Asked nurse why I'm not allowed to eat. Was told I'm having operation. Was there for 4 days without food or water. The doctor did not discuss it with me. The lady who went for operation day after I arrived never came back. I asked them where she is was told in another room. I think the Keller her. NO DOCTOR HAVE THE RIGHT TO DO WHAT THEY WANT WITHOUT DISCUSSING IT WITH THE PATIENTS. AND THIS WAS ONLY A DRS ASSISTANT. Dr told my friend she don't have blood, they will admit her to give blood in vein. When she went to spital she was given 2x document to sign which she refused after reading them. The document was to have stomach test from mouth and down. She was not given blood or Iron tablets yet she don't have enough blood the test results showed. When asked about it the dr told her it's ok. She can go home after staying in claraspital for 2 nights. How can anyone trust drs if they lie to people. PLEASE BE CAREFUL IM THINKING THEY ARE TAKING BODY PARTS FROM PEOPLE. After taking vaccine in Basel many people ended up in spital sick. Some cannot walk, some are bedridden. I must add that all the nurses was very nice to my friend. It's just that it's not nice for a doctor to lie just to make test on patient. 2022 I went to Claraspital for pain in my stomach. They did a scan after making me wait more than half an hour after the scan I got a big blister on my stomach. I told the Dr and was told it's nothing. I was very uneasy about it. There was something round on my skin. The dermatologist gave me 3 x cortisone injections but it never went away. Another Dr removed it by operation and there was something as long and thick as my small finger and was black in colour . What did they put in my body? I will never go there again. They only want to operate. The lady who was in the ward with me was so happy that she's going to get better after the stomach op. She was British. Unfortunately she never came back. The nurse was going through her handbag. It's a shame. What are they doing? Taking out body parts and selling them or reusing them like kidneys/ heart/ liver/ and so on. Please if you want to live do not go to Claraspital.clara hospital in Basel. In 2018 the Dr wanted to operate on me she tried to make me afraid telling me I will die if I don't have the op. They were giving me big doses of mofin till I stopped them. Today 2023 I'm alive, my stomach is ok by the Grace of God If you want to live DO NOT TO TO THE HOSPITAL. Every time I went there I was told OPERATE. NO WAYS

Great hospital, do all the truly necessary procedures, pretty good communicating staff and waiting time is ok. Running a hospital to this level is quite an achievement. Many thanks to the staff, it is reassuring to have you around.

Private hospital, one of the top in Athens.

This bunch of idiots organize the covid rapid test in the international airport of Athens with only 2 (two) operators to do the actual work (but 4 to take payments). It takes 2 hs for a 10' work and then people miss their flights. Update Furthermore: thieves. They do tests to kids under 12 even though not necessary.

Nasty experience at their Corona testing center at AIA. We prepaid the tests online and still had to wait more than one hour for a simple rapid test. Somehow the prepaid line moves slower than the normal line. That's partly because they accept also people who have not prepaid in advance in the same line and they don't turn them away. The test itself is rather quick, the two testing lines sit around doing nothing because the 6 desks cannot send them people fast enough (it takes roughly 5 minutes per person to scan qr, look at documents, print consents, print labels etc). Then you have to queue for the results because that is actually quicker than receiving them on email (pictured). If we would have waited for the mail I am not sure we would have made it to the flight. I would recommend to come about 4 hours before your flight to be comfortable.

I got a brain surgery in 2017 and stayed for over a week here. I felt well treated, especially by the staff of international nurses and some doctors. I got some complications that I don't know whether they came from the care I got or if I dodged a bullet (6 hours surgery). Follow ups are a pain, emails don't work, phones only, and one has to wait for months for something.l, but the system is the bigger problem. I trust the professionals here, some will even talk English to you if asked. (Sure, don't come to the emergencies if you can be treated elsewhere). The facilities look a bit better than other hospitals in town.

the worst hospital I've been to. I broke my leg and they told me to go at 7 in the morning for the operation and they left me until 8 in the evening without giving me any information, without water. Then they remembered to come and inform me. The next time I was driving with my mother, who had a bypass and her blood pressure was quite high. The doctor asks me if he is dead? does someone have to die for us to go to the hospital? Because we also pay insurance for the doctors.

This is going to be a long story about my terrible experience in the emergency service. An ambulance brought me here at 21:30 with a broken swollen ankle. Since the emergency guy brought me inside and put me in a bed, no one came to me to do the first check-up. I begged 3 "nurses" to at least bring me ice because I am dying of pain. They go and never come back. They didnt give me ice, nor pain killers, they didn't even do a first check-up on me. How professional! especially when I can see them talking to each other, laughing, talking over the phone. The level of ignorance that I saw here is unimaginable. They are lucky that I was in pain otherwise I would have called the police. So around midnight finally someone came to do xray for me. half an hour later someone came to me to explain the severity of the injury, put the cast for me and gave me the crutches. Then he told me a nurse will come to explain everything, show me how to walk with the crutches, bring me outside with a wheelchair and call me a taxi. But no one showed up. I was screaming and no one heard me. At the end, around 02:30 I had to ask a "guest" for help. Luckily he was a nice guy unlike the nurses and stuff here. He helped me to walk outside and waited with me for a taxi that I called! I am waiting to fully recover and then I will see a lawyer about this. I even called them after days to send me the xray because the doctor wants to see them and they ignored my emails and phone calls. 5 hourse in the emergency with a broken ankel. No help, no check-up, no ice, no pain killers. No one helped me to leave and they didnt even call me a taxi!!

I didn’t know you’re supposed to first call 1813 before heading to the hospital for something like a cut, but the nurses and doctors in the trauma centre were incredibly kind and attentive and my injury has healed incredibly well. Huge thanks to the amazing staff!!

I was told that i had broke my bone💔 that was kind of mean💔 but they fixed it so i guess its okay😊 it was free also that is really cool😊😊 in Usa i had to pay 800$ for a blood test😓

I have nothing but praise for the staff of the ward I had to attend. My wife's colostomy kit and bags had gone astray with our luggage on our flight from Birmingham to Copenhagen. With assistance from friends we contacted the hospital, who gave us a complete set of spares and kit to last the few days that we were staying in Copenhagen. I offered payment, which was declined. The nurse who I saw was very kind, patient, understanding and compassionate, especially as the choice of items was so overwhelming and the event so upsetting.

Worst criminal violators "working" there!! Stole one of my Organs also, when i was three years Young, and many litres of blood!! Other Details, you dont really wanna know 🤢🤢🤢🤮

Ok where do I start… first of all I don’t understand the negative comments here. The doctors are very good, excellent! They are so excited when they know our mother tongue is English and they want to talk English to us! We even had today two nurses, they asked if we can stick with English, since they never get the chance to talk in English! The nurses are just so nice and welcoming! We feel so good treated from the doctors and also from the nurses, generally all staff! You need to understand this is a VERY BUSY hospital, people are coming from many kilometers away to see a specialist here! If you don’t have anything severe, don’t keep this hospital busy. Since people like us travel miles in order to come to this Zentrum! We are very happy to be treated well. Just the organization feels sometimes kind of chaotic, probably is due to the busyness of this hospital. Thank you MHH for taking great care of us! Yes the architecture and rooms feel sometimes outdated, because this hospital was built like 60 yrs ago. But who cares about that, when the care is very good! Our comments are for two clinics: Hepatologie and also Viszeralchirurgie! Can only highly recommend it!

0 humanity,0 empathy. It’s not up to anyone to work in a hospital.some are juste heartless.