Total knee replacement (Bilateral) in 25 Orthopedic surgery clinics in Europe

The girl at the Cup center gave me some WRONG information yesterday in a rather annoyed manner, as it is no longer possible to book visits and tests at the counter. So I queued for check-in, only to be told by a more knowledgeable colleague of his that for a week it has been necessary to book visits and tests by connecting to the Lombardy region's booking site or calling the toll-free number... terrible service! I wonder, but is the Cup now only used to collect the ticket at the time of the visit to be carried out? You are also NHS, you generally go to hospital when the citizen is not well, he is not there to go for a walk, give an empathetic communication course to the employees who are at the CUP, it will be useful for them and for the citizens who go there , 90 percent elderly people.

The lack of communication on the part of some hospital employees, nurses and doctors led to a deep mistrust of the medical act. At the same time, the existence of infections in the hospital and the lack of knowledge of the minimum procedures in patient care led to the granting of this negative rating. The lack of empathy and the lack of understanding of the emotions that patients go through make me believe that the hospital employees are not properly trained to care for patients who are between life and death. For some hospital employees this job is like repairing a car or a broken fence, no difference.

Unfortunately, I'm not Italian. To be able to fly to Spain it is mandatory to present a certificate of a negative qPCR test that includes your name, your ID number and the date, in English. Apparently 92€ don't include printing the ID number, and they didn't print it even I insisted. Thank you so much.

Sorry, tragedy. My daughter had a car accident on Thursday, she didn't go to the doctor because she said she felt fine, on Friday my chest started hurting and she felt worse, we went to the emergency room but they sent me to the family doctor even though it was Friday evening and the family doctor would be able to see me only on Monday. There are no words for all this.

Orthopedic Department. I have just visited this department and I am very positively surprised. The nurses were nice and friendly, always with a smile on their faces, I felt like I was in a private clinic. The doctors were also reliable and took care of the patient and explained everything thoroughly. I was shocked that a hospital under the National Health Fund could function this way. I recommend

Palliative ward ... as it was 17 years ago, so it is today ... nurses with no care, despite the fact that people lying there press the button they have .... The head physician, despite questions about the course of treatment, gives evasive answers .... the person has a large dose of oxygen to she could breathe normally .... The head physician said that the dose of oxygen should be reduced .... after 4 hours no one checked anything about the patient .... when we arrived after 4 hours the person we came to and took care of was suffocating because she had no oxygen .... THE DYING ROOM is the Pleszew hospital after 24 hours DEATH ... Totally zero when it comes to care in this department.

Specifically surgically, I only take my hat off to everyone I had the honor of meeting, from the doctors, nurses to the support staff, all of whom have my admiration and a big thank you for everything Mirek Kvítek Brno

Very nice, small hospital with very friendly staff. The equipment is nice, a large bathroom and toilet. I was here for surgery for almost a week and it's a shame that they don't behave like this in all hospitals. There are very nice doctors here. Nurses and paramedics are human, helpful, willing, kind and full of humor. Thank you so much, you all made it much more bearable.

Many thanks to Igor Šimoník, head of surgery, and the entire department for a pleasant stay, a truly humane approach. And for an excellently performed operation.

I had a good experience with Dr Carlos for MRI scans and follow-up appointments. However, the billing team and administration is very unorganized and has caused me a huge amount of stress and suffering. I am a full yinsured patient and they have been unable to submit my invoices to correct insurers, failed to communicate with me when my insurance companies have missed something, and start chasing down payments of plus 2 years old using debt collection agencies. Beware, stay away from the Schoen Clinics as they are very unprofessional. Have never experienced anything quite like this. In April 2023, a debt collection agency contacted me saying invoice over due with Schoen Clinic. I was shocked as my insurance company should have settled this 1 year ago. Cigna subseqeuntly settled the bill quickly on my behalf once I took lead on it. To be clear, I never recieved one piece of communication from Schoen Clinic saying the bill had not been settled by my insurance company and they went straight to debt collection agency even though I have a long history with the clinic as an insured patient. In November 2023, I get contacted again by a debt collection agency. Schoen were unable to tell me in April 2023 that there was also £175 invoice and a fee of £100 that had not been paid by Axa in 2020. Clearly at this point I am losing all hope with the Schoen Clinic and am insulted that they would raise these trivial amounts via agency this long ago. I struggle to even remember what they are for, have not recieved invoices and to make matters worse you cant even contact somebody in person to talk to about it.

Absolutely terrible. Didn’t help my knee at all. Left in the waiting room for 50mins for appt. Then I apparently had £12 bill outstanding. I had a baby. Then I find out they’ve passed the £12 bill to a debt collector who has rolled it up and added a load of fees.

This review is for the administration, not the health professionals, which I will post separately. I attended for a consultation on 14th March and paid an invoice that day which I was led to believe covered everything. At the end of July I was chased for an outstanding invoice of £400 for two x-rays which was supposedly raised on 15th March. I queried it, but to no avail. And only today have I finally received the actual invoice, 5 months late! In view of my being originally misinformed and the delay in providing the invoice, a small reduction? Not a chance!

A well-organized hospital, with friendly nursing and service staff. The medical care was great and everything was explained well to me and my questions were answered. The food was very good and either kept well chilled or well hot. I can happily recommend this hospital.

Worst experience ever. Had glass in my foot the doctor spent 5 hours dealing with me ,she cut my foot so badly and she could not finish the job. In parallel people kept being distracted the whole time and this work requires a bit of silence and concentration. The hospital is cold, there is wifi but does not work and my friend waited 5 hours with me and due to the fact it is unbearable temperature she got t a cold too. Also the doctor sent me with a note saying I decided to leave and she did not finish the job, no one was skilled to help her. I was not going to stay so she could continue to cut my foot with a scalpel and not find the glass. You can see the bad job.

6 hours waiting for nothing . All are slow work and mot friendly!!! Never anymore in this hospital never !!!! 👎🏼👎🏼👎🏼👎🏼

Well, what can I say, for the inadequate money they charge for services, the doctors are still ok, but the staff could be more polite. The attitude is as if I am in a free regional clinic. Dissatisfied faces of nurses, waiting 40 minutes for discharge and constant questions about when I will finally leave and rolling their eyes at my requests. A special gem was the cloakroom attendant who confronted me about why I left my jacket. They left me at the department because I felt bad. As if I had to run after them all, which is what I had to do

Very good medical center. The doctors are all experienced and knowledgeable. And most importantly - with a sincere desire to help people! They do it efficiently and conscientiously. They personally helped me cope with a serious diagnosis in 3 months!

Great clinic. 5 points. I have long wanted to have an operation, but I couldn’t choose a clinic... I finally settled on Sandinavia, which I didn’t regret at all! They were the only ones who offered me the support of a manager. I arranged for accompaniment during registration at the clinic. The whole procedure was so quick, simple and easy! No extra worries or hassle. In the evening I also wrote to my manager and clarified a couple of points. I felt that I was not alone)). I am very pleased that the clinic is developing and doing everything for its patients. I wish you not to slow down and keep up the good work!

It's been 2 weeks since my spine surgery at St. Hospital. Wojciech in Poznań. I was operated on by Dr. Piotr Winkler, neurosurgeon. It is really very good, the back pain is gone. I am very grateful to the doctor and the entire hospital staff for the excellent care. I recommend👍

Extremely unprofessional, long waiting time, can't help arrange anything

They are not inclined to help!

I have never felt respected and treated better as I was in this hospital as a patient.

I tried and failed to book an appointment for my daughter, trying to speak German, thought my German is not so good yet, I still have a certification for an A2 level. I have been told in a very rude way that I should learn to speak German before trying to book an appointment. This kind of people makes me vomit.

I had a big femur tumor which needed curettage and plate. I was recommended Prim. Martin Dominkus. I came from Romania for my surgery. The entire process went through flawless: communication, registration, preoperative examination, surgery, post surgery care. Medical staff is extremly organised but very calm. Extremely satisfied, can't thank you enough! Cheers to Station B1 team!

The clinic was recommended to me in Israel. My mother has non-Hodgin lymphoma, non-GDC. We went to the clinic, already having the Israeli protocol in hand. I would like to note every assistance from the staff of this clinic, namely: Dr. Aronov in professional assistance on technical issues in the treatment of such a complex disease, dispatcher Anastasia for constant contact and sincere assistance on all issues, Vyacheslav for the timely delivery of medicines from Israel. It’s cheaper to order some types of medicines this way than in our pharmacies, I’ve tested it myself. Prices for treatment are really not low, but by regional standards, we are from Krasnodar. In Moscow, believe me, these are standard prices, there is something to compare with. The main thing is that they don’t impose anything unnecessary here, but even suggest what you can do yourself and what you can’t. At least in our case, this was exactly the case.

My time as an inpatient at Ross Hall went smoothly & I was made to feel comfortable & felt that everything was explained clearly & staff ensured that I was never in need. However, the discharge process could be a little more streamlined, but other than that I was impressed with the service I recieved.

I can honestly say I was delighted with the whole experience. I have never had an operation before and was totally at ease from the minute I walked through the door. The staff at Ross Hall are nothing short of excellent, my consultant was amazing, the porters, reception staff, and especially the nurses, who went over and above for me, were just great. I am so grateful and would highly recommend Ross Hall time and time again.

I received day surgery here for an issue after 2 years and wish it was only sooner if I had only known about them then. For it being a hospital of course there helping all these individuals through their personal medical journeys, but as soon as I walked through the doors it carried a warm light atmosphere and every single person was polite, smiley, happy and helpful with high warm energies. Truly was an exceptionally experience and most definitely could never see a mistake being made the amount of checks and repeats and signing off ensuring no room for error on that part. The surgeon Dr Paterson was every thing you could hope for instantly brings that energy were you feel safe and grateful he’s carrying out the procedure. Well done Ross Hall Hospital!

Helpful,polite, professional. Nurses and doctors are reassuring, humane. Believe it or not they even stand up for patients if one of their colleagues is being dysfunctional. You don't need to fight for your basic rights in this hospital. Thank you to the team!

I write this review in order to soften someone's experience of giving birth. Try to avoid Delphine as an assisting nurse while the birth. I understand the whole physical process itself is far from pleasant. There are manipulations which should be done by the nurse regardless the pain I get all that. But she was very brutal, unpolite communication wise as well. She also tried to laugh at me while I had to push. Happily my doctor cut her on it. Delphine, remember the name and try to avoid.

Clearly, one of the best private cliniques in Geneva with state of the art technologies, highly trained doctors and above all, tailored services to your needs especially when it comes to all extra amenities such as catering, accommodation, concierge and etceteras.

I don't know what you did. Dr. House film series... have you seen this? I had it live. You did wonders. My son is alive. I am grateful to you for the rest of my life. Thank you.

Leiden is famous for outstanding education institutions with legacy of scholars in different fields.This medical college is famous for its standards and atmosphere. The resounding aura of nature and botanical garden makes it more vibrant.

In 2021 I have give birth in this hospital. I had a horrible and traumatic experience, the staff member were not professional at all, lack of communication, 0 empathy, after 2 years I am still recovering because the experience was so traumatic. I ended with emergency C-section and total anestesy, the midwife was not comunicating with me, telling me what she is doing, nurses were always having bad attitude when I was saying I am in pain, they were like: other patients are also in pain! Also no lactation consultat was available, even though when we discussed on the phone they lied that the consultant was there. No help with lactation, because of them my baby starved for 2 day, I didn't knew how to latch and received 0 help. Basic help was not provided, my husband was helping me changing the sheets when it was too much blood, also my husband was changind the baby and everything else. When the nurse was coming they were bothered that we are disturbing them. If you have another option for giving birth, please Don,t choose this hospital. Not sure if I had this experience because I am an expat and I don't speak English, but anyhow I still have nightmares and treating the ptsd, not that they even cared to check-up on me or provide any help postpartum, so I was on my own.

Excellent service, helpful people, got fixed quickly

I have only positiv experiences here, the doctors are very friendly and have a lot of knowledge. The same for the nurses. Indeed if you have to go to the emergency you have to wait, like every where in the world. This is depending on the screening, some cases are more urgent, just accept that. Would be nice to have something to read due the waiting time, but that is the only thing. I was several times here, also for a longer time, and the care is just very good, that is the most important thing.

One of best places in Budapest to get the Covid vaccination. Very efficient and attentive service in a clean and tidy place. All doctors, nurses, IT specialists and soldiers work the help incoming people. No preliminary registration required. Large parking lot located in front of Uzsoki hospital free on weekends only.

I have received good care there.

Thanks to Jenna from customer service for the customer-oriented work.

I received a back pain relief massage from physiotherapist Petri Salose. He also promised to ask the house doctor for a painkiller prescription. The care is really commendable, because the next morning Petri called and asked how I was doing. He also arranged a new time, so that I can get in shape before leaving for the fall trip. I warmly recommend: effective and professional treatment. Thank you!!

Recently went in as a day case for a diagnostic procedure. From start to finish they made my time there almost enjoyable!!! The reception team, nurses , theatre staff and the Consultant were all brilliant. Communication was second to none and the teams we are all straightforward and uncomplicated. A credit to Fairfield Independent Hospital.

Absolutely shambles of a place can't run outpatient clinics on time .. Seems there time is more important than yours BE AWARE... It like there doing you a favour by operating clinics on a weekend ..!!! Unhelpful staff AVIOD ...

I am completely disgusted at how they view their patients. It seems as though the medical staff only show the care that comes with their job when you are employed or local to the surrounding area. If you are simply an independent carer for your autistic child then they will cast you aside, simply sending you somewhere else without even asking about your condition or symptoms. They truly know how to make you feel like a burden, as if you shouldn't have even stepped foot on the premises and I truly believe they are aware of this. I am a widowed Catholic mother of three with no support, visual issues and am single handedly guiding and aiding my autistic child through life. I come here for extrema pain in my back and they simply send me away after an uncaring talk. The medical staff and those incharge can easily solve this problem by climbing down from their ivory tower and acknowledging that we are all humans and are all entitled to the care we so rightly deserve. Absolutely foul.

Completely rude and incompetent stuff , I went once to emergency , as I am first time pregnant and I had huge bleeding in the start of my pregnancy , the women on the desk she saw how terrified I am but kept saying me it’s better to wait and go to see your doctor (my doctor was closed that day ) then with really rude attitude she finally accept as . PS: the emergency was totally empty only one women was there waiting Today I called again to take appointment for giving birth (they remind me that I should not give birth here ) the first guy who picked my call he just transferred the call without saying any word , no hallo even , the second women since the start of my call she kept saying in German I cannot understand I cannot understand! And I just said hello , my name is hana nothing else ( in German ) I said sorry my German is not so good and I repeated my sentence and she said again I cannot understand call again and just cut my call !! Ok I am not a native German speaker and maybe I have accent but that’s totally normal and I know that I am talking correct German at least make some effort and talk correct to people !!! Have some manners !!

The staff at the primary care clinic was so friendly and professional, but once I got to the oncology department the staff were bigoted unprofessional and abusive.

My wife had a very strong headache. With "very strong headache" I mean - she couldn't talk, walk normaly. At the reception she answered a lot of questions. We were by family doctor. She had already the referral slip for MRI. They took blood and gave her something that had a little helped. They denied to make the MRI because of missing plausible Reason. They didn't check even the blood pressure. All my wife saw in this Emergency was only indifference and loss of care. How we must be sure that we will live a long healthy life, when the persons who are paid for that don't take reasonable steps to prevent a Death? Shame on german Health System. I recommend to search for another Emergency Point in the City. At Uniklinikum you have a very big chance to die. And they will say - "we didn't know" or another stupid argument. This happened on 28.10.2022. We came at 17:00 and left at 22:00. Besides - they found nothing.

State Hospital & Emergency for Adults with Heliport and 24/7 Pharmacy💯🙂👍🇸🇰🇪🇺

Big thanks to the doctors who helped with my sprained ankle. I was visiting Bratislava and injured my ankle on the day of departure, I waited 3 hours and the doctors helped me and put a cast on my ankle so that I could get the train and travel back to Poland

Worse service ever. I had covid symptoms and couldnt breath, the receptionist was unpleasant and sent me to another hospital and from that hospital sent me back to Ružinov Hospital. Half day was wasted and i had to eventually wait for 7 hours while still waiting here and doctors are closing the door so strongly that it just shakes my mind. Toilets are broken no toilet paper even. While im waiting here my health condition has gone worse. I wouldnt even give one star so far.

I got a brain surgery in 2017 and stayed for over a week here. I felt well treated, especially by the staff of international nurses and some doctors. I got some complications that I don't know whether they came from the care I got or if I dodged a bullet (6 hours surgery). Follow ups are a pain, emails don't work, phones only, and one has to wait for months for something.l, but the system is the bigger problem. I trust the professionals here, some will even talk English to you if asked. (Sure, don't come to the emergencies if you can be treated elsewhere). The facilities look a bit better than other hospitals in town.

the worst hospital I've been to. I broke my leg and they told me to go at 7 in the morning for the operation and they left me until 8 in the evening without giving me any information, without water. Then they remembered to come and inform me. The next time I was driving with my mother, who had a bypass and her blood pressure was quite high. The doctor asks me if he is dead? does someone have to die for us to go to the hospital? Because we also pay insurance for the doctors.

This is going to be a long story about my terrible experience in the emergency service. An ambulance brought me here at 21:30 with a broken swollen ankle. Since the emergency guy brought me inside and put me in a bed, no one came to me to do the first check-up. I begged 3 "nurses" to at least bring me ice because I am dying of pain. They go and never come back. They didnt give me ice, nor pain killers, they didn't even do a first check-up on me. How professional! especially when I can see them talking to each other, laughing, talking over the phone. The level of ignorance that I saw here is unimaginable. They are lucky that I was in pain otherwise I would have called the police. So around midnight finally someone came to do xray for me. half an hour later someone came to me to explain the severity of the injury, put the cast for me and gave me the crutches. Then he told me a nurse will come to explain everything, show me how to walk with the crutches, bring me outside with a wheelchair and call me a taxi. But no one showed up. I was screaming and no one heard me. At the end, around 02:30 I had to ask a "guest" for help. Luckily he was a nice guy unlike the nurses and stuff here. He helped me to walk outside and waited with me for a taxi that I called! I am waiting to fully recover and then I will see a lawyer about this. I even called them after days to send me the xray because the doctor wants to see them and they ignored my emails and phone calls. 5 hourse in the emergency with a broken ankel. No help, no check-up, no ice, no pain killers. No one helped me to leave and they didnt even call me a taxi!!

Accidentally my mother is sick,she is a 3 month visitor,I called 112 , the crew came very fast ,they were very kind, professionally treated my mom and they helped me with language when we reached the hospital , the nurse, receptionist,the Dr all give professional service ,with smile in their face,I stayed almost 8 hours, they were very busy ,they receive now and then emergency sick people.i just can say ,God bless you all the time ,God give you healthy life as you help a sick people under God will.thank you very much to all Ak clinic crew ,l💕💕💕💕

I was here two weeks ago as I cut my finger by accident. It was bleeding A LOT. Dripping onto the ER floor. Nobody cared until I had a panic attack. There was at least one good nurse with empathy. She was young and had black hair. Should have known her name.. The other middle aged nurse would mock me while passing, saying sth like she (obviously me) keeps crying and crying 😒 (with this face haha). I’m sure she thought I could not understand German only by looking at my appearance. Anyway I waited for like at least four hours there. Okay, yes, I was not obviously dying and I knew that, but at least I wish I had known what was going on and all. And the ER was not busy at all. Like four patients before me, I think. When I could finally get the x ray done, the woman in the x ray room was the WORST. My tendon was 100% cut so I could not move my finger. And yet, the incompetent woman tried to force my finger straighten up so hard and it gave me a lot worse pain than the one I had before going into the x ray room. Anyway, in the end I got transferred to St. Georg’s Asklepios and got surgery for re connecting my tendon after a long waiting time. I don’t think my nerves were connected properly as I cannot feel right side of my finger very well. I’m visiting a different hand surgeon at a different praxis. If this symptom persists, I’m getting the check up outside of Germany. Just like one review I have read here, I would rather just die (lol, with a bit of exaggeration) or fly to my home country with better health service if necessary. Even Cambodia had a better hospital, where I had to visit because of anaphylaxis during my travel there.

Very friendly staff overall. I came here to get my booster shot and I was at the wrong building, the security guy showed me where I needed to go. Then at the vaccination facility, the doctors were very helpful and informative.

Waiting times of more than 9 hours!! Cannot recommend going there if there is any other option. Absolutely understaffed. No air conditioning in the waiting room. The vending machine only takes coins, therefore big risk for dehydration. Haven’t had a worse experience in a hospital ever.

Being a tourist in Bologna and having to attend Pronto Soccorso was daunting, however my experience of the treatment I received was first class. Most of the staff spoke English at a level that I could understand what was happening regarding my treatment, from doctors to porters. I am very grateful for the medical care that was provided during a time of stress and pain.

Bizzare standarts for European Hospital, emergency waits are due 6 to 12 hours.Shortage of staff is visible and maintenance of the hospital is bad, terrible experience.Shocking