Total thyroidectomy in 1 Oncology clinic in Bosnia and Herzegovina

Ok

Reception: 1 Emergency care: 2 Telecommunications (phone): 1 Laboratory: 1 Ambulatory care: 1 Accessibility and parking: 1 Hygiene: 3 Medical equipment: 3 Atmosphere and visual decoration: 2 Hospitalization-reception: 2 Hospitalization-rooms: 2 Hospitalization-privacy: 1 Hospitalization-care: 2 Hospitalization-rest and comfort: 2 Hospitalization-amenities: 1 Hospitalization-food: 2 Hospitalization-entertainment: 1 Hospitalization-patient’s rights: 1 Post-hospitalization care: 1 Diagnosis: 1 Doctors’ behavior: 1 Nurses’ behavior: 2 Other staff’s behavior: 3 Doctors’ experience: 2 Nurses’ experience: 2 Outcome: 1 Management and directorate: 1 OVERALL EXPERIENCE: 1

Very bad hospital they cant do any diagnosis for my patient they left her go to home she vomiting and having diarrhea very bad hospital 🤐🤐🤐🤐

Give a birth here on September. All employees were very professional, helpful and nice to me, during the birth and during the staying.

The Nurse Lady at the Evidence Pacientu was so rude, I was trying to speak in Czech even tho I understand just a little, she was literally shouting at me, while I asked how long after doctor is coming because I was going through a pain, She really doesn’t know how a nurse should talk with a patient who comes for a emergency treatment. It was such a bad experience.😕 No complains to the doctor, he was so helpful and Understanding.

The ophthalmology emergency service of the hospital, situated at floor 16, is quite bad,in the sense of the attention from the part of nurses and doctors, I went several times, and just two doctors from 6 where nice to me, I don’t speak czech perfectly and I was trying to make me understand talking in czech, majority of them didn’t want to understand me.... recommending sant Anne.. the crew there it’s seem more profesional and trying to find a solution to my health problem.

It would be nice to start doing something with the parking spaces, there are few of them, drivers stand where they shouldn't and block the passage of ambulances. The institution itself is great, but due to the ill-conceived parking for so many people, I give it 3*.

Good day everyone. I have been here for more than three days for radiation. And I am very satisfied with how the doctors are very kind in all respects and the nurses are the same. And they cook very well here, so I also thank the chefs or cooks who cook here and the kitchen support staff. And I also thank all the sanitary workers for their willing actions. It was great here. Thank you all.

The best hospital I've been to so far. The urology department has excellent nurses. Incredibly nice and helpful. Doctors are simply top notch. Thank you for a pleasant stay

On November 21, 2023, I underwent knee arthroscopy. Heartfelt thanks for any help, care, advice and, above all, the professionalism of the doctors, nurses and staff on duty.

On November 24, I was at the emergency clinic. The approach of the nurses and doctors was very professional and humane. Thank you for everything and I wish them good health and patience in their demanding work.

I was there in the emergency room with my 1 and a half year old son when he cut off his belly on his finger. We didn't wait, they took us right away, there were wonderful nurses who calmed me down too. They played songs and sang to their son while they sewed up his finger, and there were also students trying to cheer him up. Before I left, they also packed bandages, gauze, etc. if I needed it at home. I was very surprised by the approach and I'm glad that I came across a great shift.

I want to thank all the staff of the ENT Clinic, the inpatient department, from the doctors to the support staff. Their professionalism, care, empathy and human approach made my stay at the clinic after surgery very, very easy. Special thanks to Doc. To Čalkovská and all the nurses, for whom I was not just "another piece" that they had to take care of. Here they change the term "must" to "want", because they care about each and every one of them. Once again, BIG THANKS.

Good day, on 11/14/2023, I underwent a prostate biopsy at department 8/3 in Martin. I can't help but write this review for such a super professional approach of all involved. It started already at the reception, the nurse was incredibly empathetic. It's a shame that I don't know her name, she would definitely be named. Also, big thanks to all the nurses, especially one, I think they called her Deniska. Doctor Kliment topka, golden person. Oh and I can't forget the anesthesia ladies, I wanted to thank them right away but I couldn't speak....thank you in addition, you were great! And what to write at the end? Mr. Director, you have such a great staff.

Hello, my son was operated on 3 years ago at the Martin University Hospital, Department of Surgery. We had a personal interview with Mudr. Adamik - surgeon. A doctor with a high level of professional education. Just a top. Now 3.11.2023 again after 3 years we contacted him again. He was extremely willing and accessible. He planned an operation that is difficult and is only performed in Martin and Prešov. The disease is called Hydradentis suppurativa. Since Martin is closer to us, i.e. 300 km from our place of residence, we chose this hospital again. If you suffer from such a disease, I highly recommend it.

This hospital stinks like smelly feet and doctors does even not have medicine certificate, better to give birth at home!

Waited about 30 mins for a kids X-ray. Overall very satisfied with the service. Staff was all very nice and helpful. Some spoke limited English but we were able to navigate it without major issue.

We waited way too long on Kid’s emergency department. We used to live in Bulgaria for a few years and even there is service better and faster. Disappointed

Opinion on private family natural birth. Premium package. It was my second birth. The first one was at Medeor Hospital in Łódź, which I remember much better even though I didn't pay for it. There I experienced warmth, respect and understanding that was often lacking here. I went to the hospital after 6 hours of painful contractions with severe pain. I was seen by a doctor who from the very beginning called me "you", treating me with contempt. I don't remember his name, but I think he introduced himself as Marek (I think it was Dr. Marek Korożan, but I could be wrong because 2 years have passed since the birth). Based on the CTG results, he said that I was not giving birth at all, but since I had already come from far away, I should go to the antenatal room and go to sleep, and that I would definitely not give birth in the near future. At the very beginning, I felt like an intruder and a bother of four letters. I spent several hours in the room with my husband - of course, not sleeping and fighting contractions. After a few hours, a midwife (Ms. Joanna Miłosz) came and asked if I should be examined. I agreed. It turned out that I was 6 cm dilated and they asked if I should give anesthesia. I remember the midwife fondly. The anesthesiologist was also very nice and tried to relax the atmosphere while administering anesthesia. Morning came and with it a change of staff. Another gynecologist was very cold and unpleasant. When the anesthesia was removed and I started to complain about my statement that it hurts, I heard that I had pain when I was lying under anesthesia, and now it doesn't hurt at all, so I shouldn't say that because it's not true :-) Childbirth after anesthesia lying down despite my willingness and strength to give birth in a vertical position. While pushing, I heard some sarcastic and embarrassing comments from this lady (I unfortunately didn't remember her name). I felt very uncomfortable. Even on the National Health Fund, I have never been treated so disrespectfully and unpleasantly. When complications occurred, fortunately Dr. Chmyłko and Dr. Wnuk came and alleviated the unpleasant atmosphere. The birth was difficult and had complications, but thanks to them I felt cared for and safe at that moment. I also remember the doctor fondly. med. Anna Lew-Tusk - a neonatologist who took great care of our daughter when it turned out that her test results were not good. Postpartum care was generally okay, but despite my high temperature (infection) and the baby crying all night, I was not offered to take the baby so I could rest. Despite the completed birth plan and my clear objection to it, an injection of vitamin K was administered, later claiming it was by mistake. Other objective facts: comfortable beds, nice maternity room, good food. Due to complications for me and my daughter, we stayed in the ward a few days longer and I did not pay anything extra for this. My memories of giving birth are rather unpleasant. I paid for a private birth to avoid unpleasant situations and give birth in harmony with myself - my expectations were definitely not met. I wouldn't choose to give birth at Swissmed again.

Last week I had a planned CC in Swissmed - breech position. I am very pleased with my choice, the medical staff was very nice, everyone answered my questions, doubts and explained them. My husband was able to be with me during the surgery, after the surgery the care was also very good, the midwives and neonatal nurses were very helpful, kind and understanding. The doctors were also very nice and patient. I recommend

Doctors nice and competent however ladies on the phone rude and not helpful… they instruct you before you even explain what is the problem and have ZERO understanding and patience for family of patients. we paid for the test we did not get results on, trying to get through to the doctor on the phone- impossible. I do not recommend this hospital unfortunately due to poor customer service.