Congenital craniofacial abnormalities treatment in 2 Neurosurgery clinics in Czech Republic

Very disappointing experience. My mom fell very sick while on a bus traveling from Austria to Poland through Czech Republic. She fainted, vomited, had seizures and was unconscious for 40 minutes while waiting for the ambulance. Ambulance took her to this hospital, wasted time on checking her insurance instead of helping first and foremost, and made her wait for a check up for an hour in an emergency department. Later, after receiving medical help my mom felt very thirsty and asked for a glass of water. She had to ask several times different staff, and all of them didn’t bother to help and just said there is no drinking water available (however, my mom could see two bottles of water on a table and an electric kettle, probably the staff’s, but obviously they didn’t want to share). My mom felt dizzy and weak, and yet had to get up and go to toilet to drink tap water. Just after 2 hours of staying in the hospital the staff asked my mom to vacate the bed even though she still felt very dizzy and nauseous. Just a reminder: she was in a unknown city in a foreign country took off the bus because of an emergency medical accident. The hospital staff couldn’t care less, they just asked her to leave because according to them she already “got all needed medical assistance” and “ready to leave”. She had to quickly book a hotel room and leave. When she asked to help at least with getting a taxi, the staff again acted reluctantly and didn’t help in the end. Unempathetic, unhospitable and unprofessional. Me and my family members have experienced medical assistance a few times in several countries but never had such a bad treatment.

Definitely among one of the best teaching university hospitals in the Country, spacious, with a lot of subspecialities including cardiology, gastroenterology, ENT, etc..

Very efficient. Arrive and take a ticket then wait to be called. They take your details and then you are seen according to your needs. English is spoken.

a hospital has it's own aura decorum. the medical staff here are really powerfull not obeying the rules, wich is one of the main building blocks of great morale here and the overall success rate here, where you are in a care of true proffesionals

I tried to contact them for several days!!!! I sent emails, I called to the reception and she redirected me to a wrong department. There they gave me another phone number but they don't pick up for 2 days!!!! Hopefully their emergency department works faster.

Unfortunately we had to visit Stomatochirurgic department on Sunday evening in emergency with our kettle nephew who had an accident and the tooth got broken. The nurse was very nice to us whilst we were filling up all the paperwork. Meanwhile doctor A. Ščerbová arrived and told us her opinion about the necessity to take out the tooth. We were worried to make the decision quickly and she was so nice and patient that didn’t mind to explain everything to our family friend (dentist) over the phone. Whilst the procedure started she was communicating with our nephew, explained him everything and shortly it was done. Really amazing experience and lovely professional, but still kind attitude of the nurse and the doctor. Thank you very much again!!! PS: there is massive car park with 50czk fee.

This is the best clinic in town according to service , and very nice doctors and Ladies at the reception! Highly recommend!!

MDDr. Zajícová Ivana did a great job from the perspective or a lot of dentists I've seen :)

I have been visiting The Clinic for over a year now, and always felt that the patient care was excellent. My dentist, doctor Studeny looks after me and my teeth health. He has carried out various dental procedures over the months, always painlessly and very skilfully, and I have always been very happy with the outcome. As a consultant, I am very busy and constantly on the road, so I really need a tailor-made service. And I got it. From initial contact over the phone with the front desk, my queries and subsequent appointment was handled efficiently. Dental staff were very professional, communicated well making the whole process as easy as possible. All The Clinic‘s team is very professional and delivering the best care I‘ve ever known. I would not believe that visiting a dentist can be a very enjoyable experience. Thank you for your care and great approach.

I came here 5 or so years ago and have finally come back. After 3 different private dentists in the past 5 years, none of them were as good as this dental practice. Dr Martina Tóthova and her team were incredible. I will never go to the dentist in the UK again. Nothing is impossible for these guys. Honest, excellent work. Fabulous high tech practice and I slept through most of it. I look forward to coming to this dentist and am so happy with the results. Thank you to Dr Jakubenko and his practice. I will return here for as long as I live. Thank you.

Very friendly professional staff. Dr Jakubenko is an excellent dentist and her genuine enthusiasm for what she does really shines through. I always feel like I am going to be taken care

Kvalident Dental Clinic in Prague is the epitome of excellence in dental care. From the moment you step in, the friendly ambiance and swift, high-quality services are evident. I had the pleasure of getting a composite filling done by Anastasija Jakubenko, whom I can't recommend enough. The entire process was pain-free, smooth, and efficient. Throughout, I was kept informed and provided with insightful recommendations. When it comes to dental hygiene, Nelly Hošková stands out as a consummate professional who excels in her role. Kvalident is undoubtedly my top pick in Prague for dental care!

I initially went there for increased sensitivity in my teeth. This is the opposite of what anyone can expect at the dentist, considerably high prices, i am even wondering if they are real dentists, no eye protection(i could not even breathe or open my eyes during the procedure(he made an injection that was painful for 3 days(painful injection site and I got numb for 5 hours afterwards), dentists go to the bathroom between anesthesia and procedure to pee then touches your mouth, dentist doesnt speak english, he asked me if I am in pain, and then started drilling, my tooth was healthy and he started to perform a root canal, which was unnecessary. He did not even completed it, he drilled then used temporary filling and gave me an appointment after 2 weeks despite that there is no infection !!!! Also nobody informed me of anything, when he finished his work(5 minutes) he told me to go to the reception to figure out what happened so the receptionnist had to explain to me that he did a root canal and that I need to pay 12,000czk, 3 meetings and no infection. In fact the receptionnist was the only kind person and she even tried to get me another doctor just to explain to me what happened Now after 1 week, the temporary filling got loose I am in excruciating pain and I can't do anything, he left my root canals opened because of lack of time( i had the appointment at 4pm, arrived at 3h45 and got admitted at 4h15, intervention went from 4h25 and 4h30), it litterally took 5 minutes, and I was in shock afterwards. This year I spent more than 50k czk on my teeth, and I AM REALLY STUCK! I am frankly tired of these supposedly 'czech dentists' who think they know better than anyone, is this how the medical field looks like here? Expensive and unefficient, what a shame, do not get impressed by their hardware, lasers, they dont use them, I am loosing my second tooth in 3 months and they were perfectly healthy before going to the dentist. Cash machine. ALSO, IF YOU READ THIS COMMENT, Run!

The first time I came to the clinic the doctor treated my tooth well. That’s why when later I had issue with another tooth I came there again. But unfortunately the doctor who did the procedure (plomb) first time was not working there anymore and I was very unlucky to be treated by another doctor (Kazakov). First of all no X-ray was done to check my tooth, he just put the plomb. After some time the tooth started to hurt more and more so I came again and he said (after the X-ray) that the nerves should be removed (sealed). He did the procedure. Later on I started to have again issues with the tooth. I had fistula. So obviously I went there again. They tried to open the tooth and roots to treat and re-do the procedure (reseal). It was very long process. There were no necessary instruments to re-open the roots and I had to wait while they were ordering them. Then, finally, when the I nstruments were there they could not reopen the roots, it was painful, no microscope was used (not sure if they have one, at that moment I didn’t know that it should be used in such procedure). Everything was done manually there were no special instruments which are helping to open sealed roots. In the end the doctor has invited another doctor to do this. Somehow they managed to open roots and put medicament and again sealed the roots and tooth. Unfortunately, I started again to have an issue. The tooth wasn’t hurting but when I touched it I felt some discomfort. I didn’t want to go to this clinic anymore, as it was obvious that they don’t know what they are doing. I went to another clinic to check. And on X-ray it showed that in my root there was an instrument left by the doctor and it’s started inflammation. And they didn’t even said me that the instrument has broken and it had to be removed. Obviously, they couldn’t do it because they don’t have required equipment and I doubt if they even have experience to do this. But if they would not hide this I would rather go to another clinic straight away and treat it properly. But now after more than one year I have to treat the tooth again. I just hope that now another doctor can save me the tooth. And yes I spent in Artstom ~ 10k, and now I need to spend much more. I totally agree with all the comments about smoking, rush and that doctor is not sensitive, did not explain anything and even more hid that I have broken instruments (they were 4 pieces there!) in the tooth. Definitely, I can’t recommend this clinic after such a terrible experience. Maybe it depends on the doctor but I would not play roulette. I hope that my comment will help someone and save from such an experience which I was unlucky to have there.

Last summer, we traveled from Croatia to Prague on holiday and unfortunately, even before the trip, problems started: inflammation of a previously treated tooth, which was repaired with antibiotics. During the trip, two more teeth became inflamed. It was a huge relief when I found out that I could be admitted to the Artstom clinic. Luckily my dentist from Zagreb sent me an ortopan. It took three visits: the endodontic treatment of the necrotic root canal (tooth 5) and extraction (tooth 8); and then the holidays truly began! I can wholeheartedly recommend the dentists from the clinic, for their professionalism, kindness, excellent communication, cleanliness of the clinic, as well as reasonable prices. I am grateful from the bottom of my heart that they helped me!

Amazing clinic; the staff is very warm, friendly, welcoming. The clinic itself is top notch; brand spanking new machines and equipment, elegant and comfortable facilities. This clinic offers an array of dental services as well as caters to foreigners (English, Spanish and Russian speakers) as well as of course to Czech patients. I highly recommend.

Thank you so much for what you do!! I have been looking for my specialist for a long time - Anastasia Levchenko is exactly the dentist I was looking for. I recommend to everyone!!!

The BioDent clinic is equipped with the latest equipment and modern technologies and is located in the center of Prague. First of all, I would like to thank all the clinic staff for their professionalism and excellent work done in a short period of time. I am immensely grateful to the director of the clinic, Viktor Levchenko, and the highest category doctor, Anastasia Levchenko, for treating me me with patience and attention to all my problems and wishes. The quality of work is at the highest level. I recommend this clinic to everyone.😀

Just finished a complex treatment at TRINDADENT last week. Friendly staff and a very competent team of doctors. The prices always felt fair and clear. Will be definitely coming back.

Had an amazing experience with clinic and specifically Dr. Rui. Had wisdom teeth extraction. Everything went smoothly, with no complications. Also, DiS. Marie Horová is the best. Definitely recommend it. 10 out of 10.

I’ve gone to Dr. Rui and his team now for a check up, putting back in a loose crown, and a dental cleaning. I have a lot of anxiety concerning dentist visits and I can’t express how comfortable an environment this practice has. Staff are highly organized, communicate procedures clearly and in detail, and went out of their way to make sure I was comfortable. Can’t suggest them enough!

Give a birth here on September. All employees were very professional, helpful and nice to me, during the birth and during the staying.

The Nurse Lady at the Evidence Pacientu was so rude, I was trying to speak in Czech even tho I understand just a little, she was literally shouting at me, while I asked how long after doctor is coming because I was going through a pain, She really doesn’t know how a nurse should talk with a patient who comes for a emergency treatment. It was such a bad experience.😕 No complains to the doctor, he was so helpful and Understanding.

The ophthalmology emergency service of the hospital, situated at floor 16, is quite bad,in the sense of the attention from the part of nurses and doctors, I went several times, and just two doctors from 6 where nice to me, I don’t speak czech perfectly and I was trying to make me understand talking in czech, majority of them didn’t want to understand me.... recommending sant Anne.. the crew there it’s seem more profesional and trying to find a solution to my health problem.