MAZE procedure in 1 Cardiac surgery clinic in Finland

Appointment does not answer or call back. The customer is left waiting for a callback that never comes. Email is not answered. Websites are confusing. The service manager's attitude is condescending, patronizing, inferior and unprofessional. We already know in advance and without consulting the customer, what the customer's business is. Shockingly bad experience. The basics are missing. Postscript 31.8.23: It was particularly unfortunate that even the relevant customer feedback was not handled properly and honestly towards the customer, but the course of events and the facts were distorted. Greetings to Katri Raven. Postscript 2.10.23. I made a reminder about it, but I didn't get an answer. Unfortunate. The matter now goes to AVI. The real quality of operations can be seen in the professional and customer-oriented handling of complaints and reminders. The service promises on the Heart Center's website are empty.

Does not answer the customer's calls and inquiries. Really bad and rude service. I do not recommend.

As a native English speaker, recently moved to Finland, I needed to find a doctor and hospital that I could communicate with. The Heart Hospital's staff is extremely welcoming and professional. The hospital itself feels safe and puts you at ease from the moment you walk in. Coming to a hospital is stressful, but the staff and office environment is excellent. The doctors, especially Dr. Jussila, are experts. I have never met a doctor more professional and kind and comforting. The entire experience with the Heart Hospital has been outstanding, the care is world class!

Best plastic surgery and breast cancer treatment in Finland

I was impatiently waiting for the doctor’s report, so I called the customer service on the phone. She was mean and promised me that she would send the results to my email, but she did not. After a long wait, I called again. She was speaking in a provocative manner. I think it's a good way to deal with tired patients

Totally okay treatment and good food.

Safe and relaxing environment. Very friendly and helpful nurses/doctors/all staff who are there for you whenever you need them.

Very nice and friendly doctors will brief you nicely and advice you for future treatment...Dr.Ismael was very friendly and advised in a professional way.

A good looking place.

The greatest healthcare experience I've had since moving here. The doctors and nurses were comforting through my eye procedure, much more than I had expected.

One of the top centers in orthopedics and sports medicine. Professional doctor's. Doctors understand the importance of a quick return to normal life for each person.

Dentist Dr Riikka Vahtera and her team are very nice, kind and professional. The clinic’s facilities and instruments are top notch - the most advanced I’ve seen in Finland, Canada and the UK. I would definitely recommend!

I have been to the dentist. For one filling I payed 300 euro! I know that the dentist work is expensive in Finland but that’s absurd! (One simple cavity filling!!! And it was not even a very great job done) Besides that, I payed 150 at the cash counter and then I received one more letter in which I was requested to pay 150 more because they forgot to add the doctor fee!

I have received good care there.

Thanks to Jenna from customer service for the customer-oriented work.

I received a back pain relief massage from physiotherapist Petri Salose. He also promised to ask the house doctor for a painkiller prescription. The care is really commendable, because the next morning Petri called and asked how I was doing. He also arranged a new time, so that I can get in shape before leaving for the fall trip. I warmly recommend: effective and professional treatment. Thank you!!

Marika Schröder top professional, friendly and skilled, warm recommendation for skin laser treatments. The other staff are also very friendly and do their job well. I have repeatedly received nothing but excellent treatment at Laser Tilka. Thank you very much😊🙏

The surgeons are professional, friendly and consider everything. The nurses are friendly and professional, natural and cheerful. I warmly recommend❣️Hkaiken well

The doctor did not listen to my wishes at all, so the procedure will not be done at their place. The doctor in question is certainly a good teacher, but meeting a client is so much more than "talking and loving your own voice". My problem has been going on for a few years now, and I still haven't found a person who isn't insecure and "afraid of complications during anesthesia".