Infection of an implantable cardioverter defibrillator (ICD) treatment in 1 Cardiac surgery clinic in Helsinki

Appointment does not answer or call back. The customer is left waiting for a callback that never comes. Email is not answered. Websites are confusing. The service manager's attitude is condescending, patronizing, inferior and unprofessional. We already know in advance and without consulting the customer, what the customer's business is. Shockingly bad experience. The basics are missing. Postscript 31.8.23: It was particularly unfortunate that even the relevant customer feedback was not handled properly and honestly towards the customer, but the course of events and the facts were distorted. Greetings to Katri Raven. Postscript 2.10.23. I made a reminder about it, but I didn't get an answer. Unfortunate. The matter now goes to AVI. The real quality of operations can be seen in the professional and customer-oriented handling of complaints and reminders. The service promises on the Heart Center's website are empty.

Does not answer the customer's calls and inquiries. Really bad and rude service. I do not recommend.

As a native English speaker, recently moved to Finland, I needed to find a doctor and hospital that I could communicate with. The Heart Hospital's staff is extremely welcoming and professional. The hospital itself feels safe and puts you at ease from the moment you walk in. Coming to a hospital is stressful, but the staff and office environment is excellent. The doctors, especially Dr. Jussila, are experts. I have never met a doctor more professional and kind and comforting. The entire experience with the Heart Hospital has been outstanding, the care is world class!

A big hospital. Experience only in a maternity hospital, laboratory and emergency room. The premises are clean and there is also an R-kiosk inside. The service has been good so far. Paid parking is a shame. Of course, there is a puck court nearby, if you feel like walking the couple of hundred meters. The bird's song is a fun detail that is made for the door.

Hey! I was a client at Nova in the heart department and at TAYS heart hospital for surgery. Yes, there is high-quality healthcare in Finland.

Long waiting times in the emergency room. The nurses don't even come to ask how you are :(

As a dog hospital, it's probably the best.

Thank you for the good and safe treatment.

A wonderful group of people and a very helpful environment ❤⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐❤

Mother's treatment was transferred here from Turku a couple of years ago (pacemaker pkl and heart pkl) The level of treatment rose to a completely different level.

Very nice and friendly doctors will brief you nicely and advice you for future treatment...Dr.Ismael was very friendly and advised in a professional way.

A good looking place.

The greatest healthcare experience I've had since moving here. The doctors and nurses were comforting through my eye procedure, much more than I had expected.

Marika Schröder top professional, friendly and skilled, warm recommendation for skin laser treatments. The other staff are also very friendly and do their job well. I have repeatedly received nothing but excellent treatment at Laser Tilka. Thank you very much😊🙏

The surgeons are professional, friendly and consider everything. The nurses are friendly and professional, natural and cheerful. I warmly recommend❣️Hkaiken well

The doctor did not listen to my wishes at all, so the procedure will not be done at their place. The doctor in question is certainly a good teacher, but meeting a client is so much more than "talking and loving your own voice". My problem has been going on for a few years now, and I still haven't found a person who isn't insecure and "afraid of complications during anesthesia".

Good health care

Mostly positive attitude. Good health care.

The best