Coronary artery fistula treatment in 2 Cardiac surgery clinics in Essen

Worst experience I ever had in a hospital in Germany. With an appointment I had to wait nearly 5h to be seen by the doctor. Never coming back here again!

This is the best hospital, with the best MS Ambulanz! The team was very professional, reliable and communicated fluent English with me! The MS-Nurse, Frau Christine Timm, is very caring, she talks to me in a calm and grounded manner, this made my anxiethy less present during my stays in the hospital! Salute to every staff member of the hospital!🫡

Got immediate care, very friendly and helpful nurses, caring doctor, very pleasant rooms, helped me a lot!

Do not go here. In our experience there, they did not take our pain seriously. On top of that, they made sexist comments!! I would not recommend this place to anyone for anything.

I have visited Orthopedics department 2 times, really awesome service. Could be better, little more waiting time however currently it is really good, humble staffs and polite in nature.

Negligent in their duties, they don't follow medical guidelines. Many workers are just arogant and would want you soon out of thier way rather than trying to find the cause for your ailment. It's sad they are a university who make helathcare workers of such low quality.

The worst experience with the treatment for an international patient. The hospital arranged for us viewing for a cardiology patient. We travelled from a far away to be there (having paid a huge lump some that was supposed to be used for the tests etc). Instead - the person who took blood tests did not even wear PPE, the doctor who saw us had not even read our history (having sent if a month before), did not do any meaningful tests that would bring us to the diagnosis, still waiting for the anamnesis (and prescriptions) to be sent to us after over two weeks.

Thank you so much to the orthopedics team and everyone at station M120. They gave me a new ACL after I tore it, the operation went perfectly, and the care I received after was outstanding. I prepared for the worst, but the friendliness and professionality of the staff made everything so, so much better.

The staffs are friendly, and they saved my friend, so 5 stars for sure. However, if it’s possible, I hope I’d never need to come here even they have a great view outside of the window. Stay healthy 🤲

Very kind and caring staff who took care of me when I was admitted with an ambulance in the middle of the night. Big respect!

Good services, but the emergency wasn't fast! Reception of emergency was so unfriendly, and rude!

Experience with this hospital could be described in two words - HORRENDOUS and UNPROFFESIONAL.. At the reception they lost my ID card. After two phone calls and one visit, the hospital reluctantly assured me that they didn't have it, which is why I couldn't fly back to my country and my flyticket was forfeited. After a few weeks, without notifying me by text/call/email (even though they had all my contact info) they sent me this ID card by post (after it had already been blocked).. The invoice that came home cost 190 € even though the hospital told me the price would be around 60 €. This whole situation was made worse by the unhelpful and unpleasant attitude of the staff. It had cost me lot of time and money and the hospital didn’t do anything to make up for the inconvieniences caused.

Awful. Patient Management is closed when it have to work. No response via phone to ask why you must pay specific amount of money and for which services. Huge respect for doctors, but management of clinic is awful and they deserve even less than 1 point out of 5.

After almost 30 hours, they still don’t know when they can perform surgery on my kidney stone. They only gave me 5 glasses of water! When I asked them about my situation and the plan, nobody answered! I’m thirsty, hungry, and in pain from the stone for more than 1 day. This is simply the worst hospital I have ever seen in my life!

Unfortunately but I have a pleasure to have surgery on pancreas cancer here. UK NHS said its noopetatable😬. The rooms 10 stars out of 5🙂, super clean, staff constantly checking on you, everything went smooth and pain free(thanks to epidural and painkillers). I have been sent home when I was ready, no complications and, 7 month out and good so far. Highly recommend, plus beautiful town which I was able to see before surgery.

I'm having an operation today and the preparation is taking place in a nursing room, what a disgrace 😡 Apparently there is no room available from ward 1 to 9.. I was forced to stay in the nursing room for 2 to 3 hours without a bed, no toilet, no wardrobe NOTHING.. either , or the operation has to be postponed, I was told.. 😡 The band that is attached to the hand itself was used by someone else and was attached to me. I only noticed it later 😡 I freaked out 😡

The maternity ward is one of the worst departments in this hospital. The patient is accompanied by many people and they sit for hours with the woman who gave birth to her child, as if they were staying in a hotel, without caring about the feelings and well-being of the other patient who is under their noise and suffers from annoying noises. The bad thing is, when you talk to some officials in this department, they tell you that people have the right to visit their patients. I tell them that people have the right to visit their patient, but not with the patient to live in the same room.

I had my baby there on the15.09.2022 and I will recommend this hospital to everyone. Lovely midwifes. Maximum care I received from all the workers. I wish I could give more than 5 stars

I was travelling from England on a motorcycle with friends to travel through the Pyrenees and the alps, it was the most beautiful sights I’ve ever seen then into the Black Forest, then I had a terrible accident and was smashed up badly, I was take by helicopter to university hospital where they repaired my broken bones, they saved my life, they were very good to me and I will never forget, I was in hospital there and back home for a couple of months, the end result I’ve led a near normal life, thanks to the surgeons who expertly repaired me, I will never forget,

i went for my yearly check but was told it cant be done if i do not have one of the 3Gs. i was told to get another appointment although the hospital websites states otherwise.

Every time I go there there is a different doctor. This time she spend most of the time typing away and looking at the computer. She was friendly but I got nowhere. For the past two years it's always the same. I have severe pain in my back and a few other parts but it's always a complete waist of time.

The service in the " Station" is a disaster. Really really bad, the personal will barely visit or ask you if you need anything and moreover I have done their job, therefore being unable to have any meal as the baby was constantly crying...no one even asked if I need something... If I have to rate it - then I will even not put a star... just as bad as it is... No more here anymore!!! ( hopefully not reaching any hospital at all)!!!!

I’m not sure how well you think your clinic is working or how well you’re doing. However, our 6 month old has not eaten for 16 hours (3 of those hours are spend in your waiting room so far), or has eaten, but hasn’t managed to keep it inside as he has been puking, a lack of energy and a behavioral change after falling on his head. Now, like many parents, we seek the advice of a specialist. Where your clinic is unfortunately the closest one to us. We just wanted the advice of a doctor, however, we got shipped off the the emergency clinic by the receptionist. Here my issue starts. How can you call it an emergency clinic when the waiting time is over 3 hours? (3 hours and counting when writing this) When you don’t filter anyone coming in. I’m definitely not saying we’re an emergency case, neither am I stating I am a medical specialist and can judge the cases, but, from what I can see, 80% of the cases sitting in here aren’t emergency cases either. It’s just parents sitting and waiting. People sitting on the floor, people waiting outside in the rain or sitting in an idling car because you lack waiting room in an emergency clinic treated as an undersized doctors waiting room. From my point of view, this is only your issue: - either you’re understaffed in the children clinic and therefor decided to just sent everyone straight to this “emergency room”, even if it isn’t anything closely related to an emergency. Or; - you’re too small for the capabilities you’re trying to offer and hence investment is needed from your side to modernize and expand Or; - and this might be a bold one, you’re collecting insurance money by sending everyone to emergency care first and hope they get sent to the children’s clinic so you can bill twice. Which one is it?

I was there twice with my kids, the reception, emergency service were very friendly & helpful. One of kids were to stay in the hospital and the staff on the residing floor was also very helpful, my kid was also in the intensive care and we felt really in safe hands there with a super friendly and accommodating staff. A big thanks and kudos to all the team there!