2 clinics in Frankfurt am Main

We also experienced the worst possible care. We were there the same night, September 11, 2023, when Marcia Lorena recently posted about the inhumane treatment toward her 87 year old grandmother, who the ER refused to treat. We are witnesses to this horrible treatment/nontreatment. We also were ignored for 3 and a 1/2 hours. We believe we were ignored because we are Americans. Several wonderful German women helped us by asking in German when my husband would be seen. They helped us four times. They were appalled that no one would see us. The desk person kept telling us that we had to wait and that they did not speak English. However, they told us a female doctor spoke English and would see us soon, but never did. It was 10pm at night and no one was in the Emergency Room and they still ignored us. During the 3 and 1/2 hours, we saw lesser cases come in and get assistance, while we continued to wait. We eventually left. I can tell you this would never happen in the United States of America. In the United States, they take you and care for you, no matter what country you are from. I wish these ER hospital personnel could experience the helplessness that we felt when they ignored us, when they are sick and outside of Germany, but unfortunately, if they are traveling in the United States, they will be well taken care of. Shame on them! Also, the Hospital Northwest should receive ZERO stars, but I had to give one, to do the post.

I was in for a sleeve gastrectomy and I could not have wished for better care in the week I was there. Absolutely amazing staff!

Management needs to be improved. A lady called me to cancel my OP the day before and said I have to wait 2 months even though I did all the pre-OP exams and of course arranged my work for sick leave before 1 week of hospital stay. When I asked if I can have the surgery with the same doctor who examined me, she started to yell, HE'S NOT MY CHEF ANYMORE in German and hung up before I responded. So I had to find another hospital to have OP. I don't understand how they can throw out a patient when their own doctor strongly suggests a surgery urgently. Also, why do they have to get ANGRY at patients just by asking questions who's already suffering and feeling already miserable?

I went in to get my second teeth cleaning at the Frankfurt location. I had Nesli clean my teeth and she was absolutely amazing! She explained everything to me, was very kind, thorough, and professional. My teeth look amazing! And she was happy to say things in English since my German is not great. I will go back to see her every time!!!!

I had a great experience with Frau Esra! I went there yesterday to get my teeth cleaned. She was gentle and highly professional. Excellent cleaning done!

I've been to AllDent 4 times. They are usually good, so I continue to go. The last time, the dentist and their assistant listened to rap music on the radio during my oral surgery. I needed a fragment of a tooth replaced (it was previously broken in an accident, and fixed at AllDent). The young dentist moved hastily and very quickly even with the syringe for initial anesthesia. They talked the entire time in German about superficial topics like how she is bored, how University is boring for the dentist, and made fun of their old coworker, and how they want to party in Amsterdam because a rapper is there - thinking I could not understand German. The assistant sprayed water on my face and acted like it was weird that I tried wiping it away. The repair on my tooth was crooked - and when I pointed this out to the young dentist, he protested that "That is how your teeth are." He was hasty and needs to slow down if this is going to be his career. They laughed so long, and hard, that the tools they were holding were beginning to move around visibly and I had to stop everything and tell them to please use more concentration and be careful. My family has a long history of working in the medical industry, as well as myself, and these behaviors were very unusual for AllDent. Other than these 2 individuals, this is a great place and I would recommend it.

Had an appointment on 06.09.23 at 15:00, waited for 55 minutes then left, front desk with no one to tell I’m leaving, they ask for a lot of money (150+250 euro) for short term cancellations but they have no respect for your time.

Despite Termin, had to wait 1:30 min to see the doctor. Name is Andrey Bolger, please double check again. I am real customer who paid real money.

I am rewriting this review because I have been THREATENED and BLACKMAILED by post by this clinic because of my honest review. Please be aware this clinic is the worst clinic in Berlin, and a total scam. If you look attentive you can see that most of the good reviews are made by fake profiles which mean they pay for good reviews and BLACKMAIL honest ones. I am suffering for more than 5 months because of a bad treatment made if this clinic. They opened and treated the wrong teeth, they don't give me any xrays of what they have done. My new dentist found prohibited material inside my teeth and I'm going for a tomography this week to see exactly what they did inside the root of my teeth that don't stop hurting. They made the worst root treatment possible, didn't give me any antibiotics or painkillers the whole month of treatment and could not finish it. PLUS, they wanted to take my teeth out which is a complete absurd. I am waiting for the new results of exams to take action against this "clinic" if you can call it that. BE AWARE!!!! STAY AWAY!!!!!!!! New status: December 2017. I’m going through a surgery right now because of the horrible treatment received on this clinic. Edit 2023: I am still being blackmailed by this clinic and had to prove to google after they put a lawyer after me that I was a client and they faked my teeth was bad and needed to be removed for thousands of euros. It’s insane how they pay this reviews and blackmail real ones. Do never go to this clinic if you care for your mouth.

The receptionists are very kind and they all speak english - that's a huge plus for someone who doesn't speak fluent German. Also it's 24/7. This is how dentists should operate. This is the best Dentist in all of Hamburg!!! I recommend this to everyone.

My appointment with Julia Diedrich was seamless. She was very helpful and friendly. And she gave me some good advice for upcoming treatments.

I had an excellent experience in AllDent with my last treatment. The best thing is, I had no appointment and AllDent accepts patients 24x7. The receptionist was very polite and helped me with the registration. The doctor did an amazing job to complete my treatment. It was completely painless and also with a long term solution approach. Thanks

Waiting time was about 1.5 hours It was already borderline. I urgently sought an orthopedist because of a herniated disc. Unfortunately, the reality is this. Several people rejected me on the phone. I asked for an appointment by email. After about a week the answer came. You can come on November 23rd. After a few days, a lady called me and gave me an appointment to see the gentleman on November 17th due to the pain Kubosh. This doctor did everything right for me. He chose the right therapy for me. He took his time and explained every step. I am very satisfied with this clinic.

Badly organized. After waiting four months for an appointment for a stress fracture in the foot, it was postponed again two days beforehand. There was an alternative appointment at short notice, but I had to cancel it after waiting two hours. It was not possible to say how long I would have to stay in the waiting room and I had to go back to work. If it's already so long to find an appointment, I unfortunately don't understand why the waiting time on site is still so long. Conclusion: The clinic only seems suitable for people with an exceptional amount of time. It may be easier for private patients.

In March of this year, my wife received an artificial hip joint at the joint clinic. She was very well informed in advance by Professor Konstantinidis. She spent a total of 4 days in the clinic... Room top...food great.... Nursing staff very accommodating! The physiotherapist is great! Today she is fully mobile again and has no restrictions. This clinic can be recommended 100 percent.

The worst place for heart . They just rip off money from people with heart problem . They did open heart surgery for my mom and her heart was not Qualify for and open heart surgery . They just wanted the 60 thousands euro 💶 and my mom passed away after the surgery . Guys be careful with them . Look for another place in world . thailand and Singapore I heard they r the best now in heart treatment . Good luck 👍 and pray for my mom 🥺

Great place and professional team for treat any heart problems

They are the best! Very friendly, helpful and competent staff.

I had a great experience giving birth at UKE. everyone working there was super nice, cooperative and friendly at the registration and at the Kreißaal as well as in the postpartum care. We requested the family room, which became available in few hours post our request ( you do need to keep following up the availability status of the room til you get it though ) For the mom, you need to get a shirt/ dress to give birth in. And pjs for afterwards as well as the bathing supplies For the baby, you will only need to have the go home outfit and maybe a pacifier. All else will be supplied by the hospital. The meals served are really good too. Not the typical tasteless hospital food .. you will need to have some snacks with you for in between the meals especially if you’re planning on breastfeeding. All in all, i had a really good experience and highly recommend the hospital

Waste of time! I got food posioned and waited for hours! Nobody checked me and I had to leave because another patient came and told us she was waiting for 7 hours. I mean this is an emergency, it shouldn't be like that. Aside from all these stuff there was very rude. I was fighting with pain and with the people at the same time. Not even talking about the money I paid for the taxi because I thought I can get help here. I don't know what I am gonna do if I ever have more risky situations like that. This has to be changed.

18 year old friend of mine has been hospitalized due to a tumor. because of a so called "emergency" a vacation had to be cancelled and he didn't even make it into the infirmary. during the operation they managed to injure the liver (which isn't exactly spottet on the head) and he was in a critical state. he died less than a week after the operation and the doctors had the audacity to say "have a nice evening". worst hospital ever. will make sure none of my loved one's ever go there again.

Saved my spouse's life despite being at the height of the COVID delta wave from a SCAD heart attack. Staff were extremely dedicated and helpful, especially the ICU team. Thank you.

nice environment and good service

Best Hospital in surroundings