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1
from Mary Meyering
September 25, 2023
We also experienced the worst possible care. We were there the same night, September 11, 2023, when Marcia Lorena recently posted about the inhumane treatment toward her 87 year old grandmother, who the ER refused to treat. We are witnesses to this horrible treatment/nontreatment. We also were ignored for 3 and a 1/2 hours. We believe we were ignored because we are Americans. Several wonderful German women helped us by asking in German when my husband would be seen. They helped us four times. They were appalled that no one would see us. The desk person kept telling us that we had to wait and that they did not speak English. However, they told us a female doctor spoke English and would see us soon, but never did. It was 10pm at night and no one was in the Emergency Room and they still ignored us. During the 3 and 1/2 hours, we saw lesser cases come in and get assistance, while we continued to wait. We eventually left.
I can tell you this would never happen in the United States of America. In the United States, they take you and care for you, no matter what country you are from.
I wish these ER hospital personnel could experience the helplessness that we felt when they ignored us, when they are sick and outside of Germany, but unfortunately, if they are traveling in the United States, they will be well taken care of. Shame on them!
Also, the Hospital Northwest should receive ZERO stars, but I had to give one, to do the post.
5
from Phaerroh
July 09, 2023
I was in for a sleeve gastrectomy and I could not have wished for better care in the week I was there. Absolutely amazing staff!
1
from M S
December 30, 2022
Management needs to be improved. A lady called me to cancel my OP the day before and said I have to wait 2 months even though I did all the pre-OP exams and of course arranged my work for sick leave before 1 week of hospital stay. When I asked if I can have the surgery with the same doctor who examined me, she started to yell, HE'S NOT MY CHEF ANYMORE in German and hung up before I responded. So I had to find another hospital to have OP. I don't understand how they can throw out a patient when their own doctor strongly suggests a surgery urgently. Also, why do they have to get ANGRY at patients just by asking questions who's already suffering and feeling already miserable?
Prices for selected procedures, total:
≈ $52,108
-
Aortic arch replacement
≈ $52,108
Prices for popular procedures:
-
Abdominal endovascular aneurysm repair (EVAR)
≈ $75,187
-
Thoracic endovascular aneurysm repair (TEVAR)
≈ $65,634
-
Complex aortic surgery
≈ $94,649
-
Aortography
≈ $6,574
-
Thoracic aortic aneurysm surgery
≈ $55,972
-
Abdominal aortic aneurysm repair
≈ $57,204
3.0
5 reviews
1
from Mary Meyering
September 25, 2023
We also experienced the worst possible care. We were there the same night, September 11, 2023, when Marcia Lorena recently posted about the inhumane treatment toward her 87 year old grandmother, who the ER refused to treat. We are witnesses to this horrible treatment/nontreatment. We also were ignored for 3 and a 1/2 hours. We believe we were ignored because we are Americans. Several wonderful German women helped us by asking in German when my husband would be seen. They helped us four times. They were appalled that no one would see us. The desk person kept telling us that we had to wait and that they did not speak English. However, they told us a female doctor spoke English and would see us soon, but never did. It was 10pm at night and no one was in the Emergency Room and they still ignored us. During the 3 and 1/2 hours, we saw lesser cases come in and get assistance, while we continued to wait. We eventually left.
I can tell you this would never happen in the United States of America. In the United States, they take you and care for you, no matter what country you are from.
I wish these ER hospital personnel could experience the helplessness that we felt when they ignored us, when they are sick and outside of Germany, but unfortunately, if they are traveling in the United States, they will be well taken care of. Shame on them!
Also, the Hospital Northwest should receive ZERO stars, but I had to give one, to do the post.
5
from Phaerroh
July 09, 2023
I was in for a sleeve gastrectomy and I could not have wished for better care in the week I was there. Absolutely amazing staff!
1
from M S
December 30, 2022
Management needs to be improved. A lady called me to cancel my OP the day before and said I have to wait 2 months even though I did all the pre-OP exams and of course arranged my work for sick leave before 1 week of hospital stay. When I asked if I can have the surgery with the same doctor who examined me, she started to yell, HE'S NOT MY CHEF ANYMORE in German and hung up before I responded. So I had to find another hospital to have OP. I don't understand how they can throw out a patient when their own doctor strongly suggests a surgery urgently. Also, why do they have to get ANGRY at patients just by asking questions who's already suffering and feeling already miserable?
Frankfurt am Main, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
We are a modern specialist care clinic with 503 beds and an academic teaching hospital of the Goethe University in Frankfurt am Main. As a
read more
Nearby clinics in Germany
Perhaps you should consider the following clinics we have found nearby basing on your Location, Specialization, Procedure filters applied.
5
from rand jaber
September 01, 2023
I had a great experience giving birth at UKE. everyone working there was super nice, cooperative and friendly at the registration and at the Kreißaal as well as in the postpartum care.
We requested the family room, which became available in few hours post our request ( you do need to keep following up the availability status of the room til you get it though )
For the mom, you need to get a shirt/ dress to give birth in. And pjs for afterwards as well as the bathing supplies
For the baby, you will only need to have the go home outfit and maybe a pacifier. All else will be supplied by the hospital.
The meals served are really good too. Not the typical tasteless hospital food .. you will need to have some snacks with you for in between the meals especially if you’re planning on breastfeeding.
All in all, i had a really good experience and highly recommend the hospital
1
from Arito Soto
March 20, 2023
Waste of time! I got food posioned and waited for hours!
Nobody checked me and I had to leave because another patient came and told us she was waiting for 7 hours. I mean this is an emergency, it shouldn't be like that.
Aside from all these stuff there was very rude. I was fighting with pain and with the people at the same time.
Not even talking about the money I paid for the taxi because I thought I can get help here.
I don't know what I am gonna do if I ever have more risky situations like that. This has to be changed.
1
from luke skywalker
February 27, 2023
18 year old friend of mine has been hospitalized due to a tumor. because of a so called "emergency" a vacation had to be cancelled and he didn't even make it into the infirmary. during the operation they managed to injure the liver (which isn't exactly spottet on the head) and he was in a critical state.
he died less than a week after the operation and the doctors had the audacity to say "have a nice evening".
worst hospital ever. will make sure none of my loved one's ever go there again.
Prices for selected procedures, total:
≈ $52,108
-
Aortic arch replacement
≈ $52,108
Prices for popular procedures:
-
Abdominal endovascular aneurysm repair (EVAR)
≈ $75,187
-
Thoracic endovascular aneurysm repair (TEVAR)
≈ $65,634
-
Complex aortic surgery
≈ $94,649
-
Aortography
≈ $6,574
-
Thoracic aortic aneurysm surgery
≈ $55,972
-
Abdominal aortic aneurysm repair
≈ $57,204
-
Aortic reconstruction
≈ $35,353
-
Arteriovenous (AV) fistula surgery
≈ $7,545
-
Endovascular thrombectomy
≈ $19,762
3.2
5 reviews
5
from rand jaber
September 01, 2023
I had a great experience giving birth at UKE. everyone working there was super nice, cooperative and friendly at the registration and at the Kreißaal as well as in the postpartum care.
We requested the family room, which became available in few hours post our request ( you do need to keep following up the availability status of the room til you get it though )
For the mom, you need to get a shirt/ dress to give birth in. And pjs for afterwards as well as the bathing supplies
For the baby, you will only need to have the go home outfit and maybe a pacifier. All else will be supplied by the hospital.
The meals served are really good too. Not the typical tasteless hospital food .. you will need to have some snacks with you for in between the meals especially if you’re planning on breastfeeding.
All in all, i had a really good experience and highly recommend the hospital
1
from Arito Soto
March 20, 2023
Waste of time! I got food posioned and waited for hours!
Nobody checked me and I had to leave because another patient came and told us she was waiting for 7 hours. I mean this is an emergency, it shouldn't be like that.
Aside from all these stuff there was very rude. I was fighting with pain and with the people at the same time.
Not even talking about the money I paid for the taxi because I thought I can get help here.
I don't know what I am gonna do if I ever have more risky situations like that. This has to be changed.
1
from luke skywalker
February 27, 2023
18 year old friend of mine has been hospitalized due to a tumor. because of a so called "emergency" a vacation had to be cancelled and he didn't even make it into the infirmary. during the operation they managed to injure the liver (which isn't exactly spottet on the head) and he was in a critical state.
he died less than a week after the operation and the doctors had the audacity to say "have a nice evening".
worst hospital ever. will make sure none of my loved one's ever go there again.
Hamburg, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Arabic, English, German, Russian
Knowledge – Research – Healing through Shared Competence We are one of Europe´s most modern clinics. Here specialists from all fields of medicine are brought
read more
1
from Ali Ghafir
March 30, 2023
Very bad hospitality.
1
from Darryl Anthony Valino
September 03, 2022
My girlfriend went to their E.R. It took them seven hours to accommodate us. A nurse misplaced her chart adding to the delay. I understand that there is a triage system that prioritizes severe or emergency cases but waiting for the whole day is absurd. It was especially hard for us, since we are foreigners and cannot speak fluent German. Honestly, it was a horrible experience.
5
from Chris Bannasch
May 13, 2022
Super...
Prices for selected procedures, total:
≈ $52,108
-
Aortic arch replacement
≈ $52,108
Prices for popular procedures:
-
Abdominal endovascular aneurysm repair (EVAR)
≈ $75,187
-
Thoracic endovascular aneurysm repair (TEVAR)
≈ $65,634
-
Complex aortic surgery
≈ $94,649
-
Aortography
≈ $6,574
-
Thoracic aortic aneurysm surgery
≈ $55,972
-
Abdominal aortic aneurysm repair
≈ $57,204
-
Aortic reconstruction
≈ $35,353
-
Arteriovenous (AV) fistula surgery
≈ $7,545
-
Endovascular thrombectomy
≈ $19,762
3.2
5 reviews
1
from Ali Ghafir
March 30, 2023
Very bad hospitality.
1
from Darryl Anthony Valino
September 03, 2022
My girlfriend went to their E.R. It took them seven hours to accommodate us. A nurse misplaced her chart adding to the delay. I understand that there is a triage system that prioritizes severe or emergency cases but waiting for the whole day is absurd. It was especially hard for us, since we are foreigners and cannot speak fluent German. Honestly, it was a horrible experience.
5
from Chris Bannasch
May 13, 2022
Super...
Rostock, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Cutting-edge medicine with a heart The Rostock University Medical Center is the maximum care provider for the region. In contrast to other parts of the
read more
1
from Alex Ferrandiz
October 04, 2023
My worst experience in a hospital for far.
My room is beside a place that are remodeling, 12 hours of the sound of a hammer constantly.
Due my operation I can not eat solids, so the only thing they are offering me is pocket soup, no veggies no fruits, nothing.
And forget about to find the manager, she is never in the office, and she will never pick up the phone.
The personal in my station are good the most of them, the problem in hospital is systematic.
1
from Wenwen Mao
September 12, 2023
The most irresponsible and unprofessional team I've ever met. My oparation was cancelled one day before the last minute, after all the preparation. Even worse, for more than one month, no apologize, no explaination and no call back to arrange a new time for the oparation.
1
from WC J
May 16, 2023
Worst hospital I have ever been too.
They are under staffed and under funded and
care more about making money then care of patients.
Cancelled appointments without letting patients know due to broken equipment and staff shortages.
You would get batter care in a third world country hospital.
Asklepios is a shinning example of how broken the German Medical System is.
Prices for selected procedures, total:
≈ $52,108
-
Aortic arch replacement
≈ $52,108
Prices for popular procedures:
-
Abdominal endovascular aneurysm repair (EVAR)
≈ $75,187
-
Thoracic endovascular aneurysm repair (TEVAR)
≈ $65,634
-
Complex aortic surgery
≈ $94,649
-
Aortography
≈ $6,574
-
Thoracic aortic aneurysm surgery
≈ $55,972
-
Abdominal aortic aneurysm repair
≈ $57,204
-
Aortic reconstruction
≈ $35,353
-
Foam sclerotherapy (Unilateral)
≈ $2,367
-
Arteriovenous (AV) fistula surgery
≈ $7,545
2.8
5 reviews
1
from Alex Ferrandiz
October 04, 2023
My worst experience in a hospital for far.
My room is beside a place that are remodeling, 12 hours of the sound of a hammer constantly.
Due my operation I can not eat solids, so the only thing they are offering me is pocket soup, no veggies no fruits, nothing.
And forget about to find the manager, she is never in the office, and she will never pick up the phone.
The personal in my station are good the most of them, the problem in hospital is systematic.
1
from Wenwen Mao
September 12, 2023
The most irresponsible and unprofessional team I've ever met. My oparation was cancelled one day before the last minute, after all the preparation. Even worse, for more than one month, no apologize, no explaination and no call back to arrange a new time for the oparation.
1
from WC J
May 16, 2023
Worst hospital I have ever been too.
They are under staffed and under funded and
care more about making money then care of patients.
Cancelled appointments without letting patients know due to broken equipment and staff shortages.
You would get batter care in a third world country hospital.
Asklepios is a shinning example of how broken the German Medical System is.
Hamburg, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
For more than 190 years, our hospital has been representing medical expertise and responsibility. As a maximum care hospitalwith five medical centers and 20 specialist
read more
1
from Eka Iakobishvili
November 26, 2023
The worst experience with the treatment for an international patient. The hospital arranged for us viewing for a cardiology patient. We travelled from a far away to be there (having paid a huge lump some that was supposed to be used for the tests etc). Instead - the person who took blood tests did not even wear PPE, the doctor who saw us had not even read our history (having sent if a month before), did not do any meaningful tests that would bring us to the diagnosis, still waiting for the anamnesis (and prescriptions) to be sent to us after over two weeks.
5
from Jason Efstathiou
October 17, 2023
Thank you so much to the orthopedics team and everyone at station M120. They gave me a new ACL after I tore it, the operation went perfectly, and the care I received after was outstanding. I prepared for the worst, but the friendliness and professionality of the staff made everything so, so much better.
5
from Jy
September 24, 2023
The staffs are friendly, and they saved my friend, so 5 stars for sure. However, if it’s possible, I hope I’d never need to come here even they have a great view outside of the window. Stay healthy 🤲
Prices for selected procedures, total:
≈ $52,108
-
Aortic arch replacement
≈ $52,108
Prices for popular procedures:
-
Abdominal endovascular aneurysm repair (EVAR)
≈ $75,187
-
Thoracic endovascular aneurysm repair (TEVAR)
≈ $65,634
-
Complex aortic surgery
≈ $94,649
-
Aortography
≈ $6,574
-
Thoracic aortic aneurysm surgery
≈ $55,972
-
Abdominal aortic aneurysm repair
≈ $57,204
-
Aortic reconstruction
≈ $35,353
-
Carotid endarterectomy (CEA)
≈ $22,814
-
Foam sclerotherapy (Unilateral)
≈ $2,367
3.2
5 reviews
1
from Eka Iakobishvili
November 26, 2023
The worst experience with the treatment for an international patient. The hospital arranged for us viewing for a cardiology patient. We travelled from a far away to be there (having paid a huge lump some that was supposed to be used for the tests etc). Instead - the person who took blood tests did not even wear PPE, the doctor who saw us had not even read our history (having sent if a month before), did not do any meaningful tests that would bring us to the diagnosis, still waiting for the anamnesis (and prescriptions) to be sent to us after over two weeks.
5
from Jason Efstathiou
October 17, 2023
Thank you so much to the orthopedics team and everyone at station M120. They gave me a new ACL after I tore it, the operation went perfectly, and the care I received after was outstanding. I prepared for the worst, but the friendliness and professionality of the staff made everything so, so much better.
5
from Jy
September 24, 2023
The staffs are friendly, and they saved my friend, so 5 stars for sure. However, if it’s possible, I hope I’d never need to come here even they have a great view outside of the window. Stay healthy 🤲
Berlin, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Charité is one of the largest university hospitals in Europe. All of our clinical care, research and teaching is delivered by physicians and researchers of
read more
1
from Saad Saleem
July 13, 2023
I am a professional who moved here to contribute to uplift industrial activity in my own area. Heard great input from friends on Helios, about English speaking staff, better handling than long and declining German medical system. When registered my wife for birth and checkup at the last stage of pregnancy - and recently visited, the rooms are hot (making the patient more inconvenient), then we requested female doctor/nurse due to our own comfort and values, but instead when the female doctor arrived she ended up giving me lecture to understand their culture, you are in germany, even in your home country there are only Male doctors & Staff (which she doesn't know 60-70% of medical employees are female in my home country). She was straight forward denying the service if we do not agree on the male attendant. We had no other option but to say yes, however, this has been traumatic experience turned from a happy moment. As a Service provider the doctor should be able to provide a relaxing and comfortable environment. And the treatment was not something that couldn't be done alone when requested. It was a one person job, she could have do it herself, but forced to have male attendant to just hand over tissues or so. And even after that told me to expect male attendant regardless you want or not during delivery.. Service providing is the key. highly disappointed.
1
from Elena So
April 28, 2023
I could put 0 or -5 if that was possible. I guess 1 star goes to nursing personnel some of whom were nice. My mother was admitted there with stomach cancer and fluids in abdomen supposedly for immune therapy (we know it is a last resort). Doctor (Ali Nuri Hunerliturkoglu) even wasn't fully aware of the diagnosis at the admission. At putting the port for immune therapy/chemotherapy, lung was punctured leading to an infection. Biopsy results were late, hence no promised immune therapy was provided just a general, non-specific chemotherapy, which weakened the patient together with hospital-induced punctured lung and infection to the point of not being able to walk and normally function. No help at all, just prolonging of suffering. To top it off, transportation to pick her up and deliver home was not allowed to approach hospital premises and a lying patient on a rolling bed had to be transported for 10 minutes outside in the cold.
Avoid if possible
5
from Arminas Grinius
October 16, 2022
I had this year three operations in Krefeld hospital.Two of them was not planned one of them was planned.Everything goes smootly.Personal are very friendly doctors also will try to explain everything till the end.Food quality also not that bad like hospital food.My plate was empty always.I had only one small minus the pillow for your head its like a carpet to clean your shoes so tin and not comfy at all 😀 Even this hospital is one hour where i live but anyway i would always choose this hospital and recommendate to others
Prices for selected procedures, total:
≈ $52,108
-
Aortic arch replacement
≈ $52,108
Prices for popular procedures:
-
Abdominal endovascular aneurysm repair (EVAR)
≈ $75,187
-
Thoracic endovascular aneurysm repair (TEVAR)
≈ $65,634
-
Complex aortic surgery
≈ $94,649
-
Aortography
≈ $6,574
-
Thoracic aortic aneurysm surgery
≈ $55,972
-
Abdominal aortic aneurysm repair
≈ $57,204
-
Aortic reconstruction
≈ $35,353
-
Carotid endarterectomy (CEA)
≈ $22,814
-
Peripheral artery angioplasty and stent placement
≈ $20,311
3.0
5 reviews
1
from Saad Saleem
July 13, 2023
I am a professional who moved here to contribute to uplift industrial activity in my own area. Heard great input from friends on Helios, about English speaking staff, better handling than long and declining German medical system. When registered my wife for birth and checkup at the last stage of pregnancy - and recently visited, the rooms are hot (making the patient more inconvenient), then we requested female doctor/nurse due to our own comfort and values, but instead when the female doctor arrived she ended up giving me lecture to understand their culture, you are in germany, even in your home country there are only Male doctors & Staff (which she doesn't know 60-70% of medical employees are female in my home country). She was straight forward denying the service if we do not agree on the male attendant. We had no other option but to say yes, however, this has been traumatic experience turned from a happy moment. As a Service provider the doctor should be able to provide a relaxing and comfortable environment. And the treatment was not something that couldn't be done alone when requested. It was a one person job, she could have do it herself, but forced to have male attendant to just hand over tissues or so. And even after that told me to expect male attendant regardless you want or not during delivery.. Service providing is the key. highly disappointed.
1
from Elena So
April 28, 2023
I could put 0 or -5 if that was possible. I guess 1 star goes to nursing personnel some of whom were nice. My mother was admitted there with stomach cancer and fluids in abdomen supposedly for immune therapy (we know it is a last resort). Doctor (Ali Nuri Hunerliturkoglu) even wasn't fully aware of the diagnosis at the admission. At putting the port for immune therapy/chemotherapy, lung was punctured leading to an infection. Biopsy results were late, hence no promised immune therapy was provided just a general, non-specific chemotherapy, which weakened the patient together with hospital-induced punctured lung and infection to the point of not being able to walk and normally function. No help at all, just prolonging of suffering. To top it off, transportation to pick her up and deliver home was not allowed to approach hospital premises and a lying patient on a rolling bed had to be transported for 10 minutes outside in the cold.
Avoid if possible
5
from Arminas Grinius
October 16, 2022
I had this year three operations in Krefeld hospital.Two of them was not planned one of them was planned.Everything goes smootly.Personal are very friendly doctors also will try to explain everything till the end.Food quality also not that bad like hospital food.My plate was empty always.I had only one small minus the pillow for your head its like a carpet to clean your shoes so tin and not comfy at all 😀 Even this hospital is one hour where i live but anyway i would always choose this hospital and recommendate to others
Krefeld, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: English, Russian
As a modern hospital of maximum care, we offer you state-of-the-art medicine. This includes excellently trained doctors and nursing staff, innovatve medical technology and treatment
read more
1
from İlknur Yar
January 17, 2023
one day I was very sick and had to go to the Emergency. They said they would not treat me. Because I had to be referred to the home doctor first. I wonder which house doctor can be reached at 4 in the morning? They didn't treat me and I wasn't even able to walk. I cried and had to go to another hospital. Besides, the staff working there were very rude. They were talking to me as if they were shouting at me. And even when I asked some questions, they wouldn't even answer me. They didn't even look at me because I was a foreigner. I do not recommend it to anyone. If I had fainted there, I think they would have referred me to a home doctor.
1
from Stella Vogiatzaki
December 27, 2022
I visited for the second time the emergency today. The first time nobody could point out a doctor as nobody could speak even a little bit English.
Today I found a kind lady in the morning reception who gave me instructions to come again at 18:00, visit the 1st floor, to see a doctor for my emergency. I did.
As I arrived I said that I don't speak German. None of the assistamts there could speak. They kept my Insurance Card and I was waiting for my turn. I heard my name and a nurse gave me a cup to pee. I used google translate to ask what the cup has to do with my pain and if they have at least someone speaking a little bit English to say what my problem was. They were explaining to me in German and as I could not understand they were just rolling eyes. If you are German prepare to get some rude responses as the specific assistant was yelling to people. If you do not speak German prepare to die as the punishment for not knowing German is death.
I feel very disappointed
1
from Maxine Mathias
October 14, 2022
Really shocking service - be ready to waste your time.
I wonder - what would the world be like if we all had the same attitude to each other as the staff do to their patients? HORRIBLE
Prices for selected procedures, total:
≈ $52,108
-
Aortic arch replacement
≈ $52,108
Prices for popular procedures:
-
Abdominal endovascular aneurysm repair (EVAR)
≈ $75,187
-
Thoracic endovascular aneurysm repair (TEVAR)
≈ $65,634
-
Complex aortic surgery
≈ $94,649
-
Aortography
≈ $6,574
-
Thoracic aortic aneurysm surgery
≈ $55,972
-
Abdominal aortic aneurysm repair
≈ $57,204
-
Aortic reconstruction
≈ $35,353
-
Carotid endarterectomy (CEA)
≈ $22,814
-
Foam sclerotherapy (Unilateral)
≈ $2,367
3.2
5 reviews
1
from İlknur Yar
January 17, 2023
one day I was very sick and had to go to the Emergency. They said they would not treat me. Because I had to be referred to the home doctor first. I wonder which house doctor can be reached at 4 in the morning? They didn't treat me and I wasn't even able to walk. I cried and had to go to another hospital. Besides, the staff working there were very rude. They were talking to me as if they were shouting at me. And even when I asked some questions, they wouldn't even answer me. They didn't even look at me because I was a foreigner. I do not recommend it to anyone. If I had fainted there, I think they would have referred me to a home doctor.
1
from Stella Vogiatzaki
December 27, 2022
I visited for the second time the emergency today. The first time nobody could point out a doctor as nobody could speak even a little bit English.
Today I found a kind lady in the morning reception who gave me instructions to come again at 18:00, visit the 1st floor, to see a doctor for my emergency. I did.
As I arrived I said that I don't speak German. None of the assistamts there could speak. They kept my Insurance Card and I was waiting for my turn. I heard my name and a nurse gave me a cup to pee. I used google translate to ask what the cup has to do with my pain and if they have at least someone speaking a little bit English to say what my problem was. They were explaining to me in German and as I could not understand they were just rolling eyes. If you are German prepare to get some rude responses as the specific assistant was yelling to people. If you do not speak German prepare to die as the punishment for not knowing German is death.
I feel very disappointed
1
from Maxine Mathias
October 14, 2022
Really shocking service - be ready to waste your time.
I wonder - what would the world be like if we all had the same attitude to each other as the staff do to their patients? HORRIBLE
Erfurt, Germany
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: Arabic, English, French, German, Russian
Helios Hospital Erfurt is your strong partner in matters of health. Being a tertiary care hospital in Central Thuringia and Academic Teaching Hospital of University
read more
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Procedures
Diseases
- Ankylosing spondylitis
- Ascending aortic aneurysm
- Back pain
- Brain cancer
- Cerebrovascular occlusive disease
- Congenital aortic stenosis
- Degenerative disc disease (DDD)
- Endocarditis
- Intracranial atherosclerotic stenosis (ICAS)
- Knee pain
- Left ventricular outflow tract obstruction (LVOTO)
- Moyamoya disease
- Osteophytes
- Radiculopathy
- Skull base tumor
- Spinal disc herniation
- Spinal fracture
- Spinal stenosis
- Takayasu arteritis