Total hip replacement (Bilateral) in 1 Orthopedic surgery clinic in Bologna

Waiting times of more than 9 hours!! Cannot recommend going there if there is any other option. Absolutely understaffed. No air conditioning in the waiting room. The vending machine only takes coins, therefore big risk for dehydration. Haven’t had a worse experience in a hospital ever.

Being a tourist in Bologna and having to attend Pronto Soccorso was daunting, however my experience of the treatment I received was first class. Most of the staff spoke English at a level that I could understand what was happening regarding my treatment, from doctors to porters. I am very grateful for the medical care that was provided during a time of stress and pain.

Bizzare standarts for European Hospital, emergency waits are due 6 to 12 hours.Shortage of staff is visible and maintenance of the hospital is bad, terrible experience.Shocking

The girl at the Cup center gave me some WRONG information yesterday in a rather annoyed manner, as it is no longer possible to book visits and tests at the counter. So I queued for check-in, only to be told by a more knowledgeable colleague of his that for a week it has been necessary to book visits and tests by connecting to the Lombardy region's booking site or calling the toll-free number... terrible service! I wonder, but is the Cup now only used to collect the ticket at the time of the visit to be carried out? You are also NHS, you generally go to hospital when the citizen is not well, he is not there to go for a walk, give an empathetic communication course to the employees who are at the CUP, it will be useful for them and for the citizens who go there , 90 percent elderly people.

The lack of communication on the part of some hospital employees, nurses and doctors led to a deep mistrust of the medical act. At the same time, the existence of infections in the hospital and the lack of knowledge of the minimum procedures in patient care led to the granting of this negative rating. The lack of empathy and the lack of understanding of the emotions that patients go through make me believe that the hospital employees are not properly trained to care for patients who are between life and death. For some hospital employees this job is like repairing a car or a broken fence, no difference.

Unfortunately, I'm not Italian. To be able to fly to Spain it is mandatory to present a certificate of a negative qPCR test that includes your name, your ID number and the date, in English. Apparently 92€ don't include printing the ID number, and they didn't print it even I insisted. Thank you so much.

They requested that I leave a review, so I do so, albeit with some hesitation. I arrived in Florence with a cracked crown and they were very kind in seeing me, extremely quick and accommodating. The office was clean, and their staff was always kind, communicative, and reassuring, for which I am grateful. They were patient when I was indecisive (they convinced me that in paying more for a root canal, I would avoid future pain and sensitivity in the damaged area, and I did ultimately opt to do so, for a total of €1300). Fitting the crown was difficult, as I suspect is the norm, but at some point it seems they nicked on one of my neighboring teeth (or, hopefully, perhaps they left a dab of cement that remains there after over a month), and it required 3-4 different visits to adjust it. Anyway, the crown remained high enough where my other teeth wouldn't touch when I closed my mouth, which was so maddening. The dentist seemed like she didn't really believe me, and I left each time thinking, "OK, maybe I'm just being too sensitive and I'll get used to it." Finally, upon my last visit, the "main" dentist took over with great fanfare, and he was much more thorough, even polishing the surface of the crown, which made it much more comfortable in my mouth (which, by the way, I'm surprised the other dentist never did). Unfortunately, while the fit is better than before, it still does stick out every-so-slightly when I close my mouth, and now hurts when I eat. I'm hoping eventually I will get used to it and the soreness will go away, and I know that they would offer to try to help adjust it again, but after so many tries I just don't see the point anymore. Perhaps I should have articulated myself better when I was there -- I guess it speaks to the limitations of my Italian, or to me not wanting to complain too much -- but at this point after two months, my time in Italy is ending, and will have to visit my old dentist in the USA to see what's up. I wish I didn't have to do so, as it's going to end up costing much more in time and money in the long run, but that was the risk I took. Anyway, I hate to leave a negative review, but that's where I stand now.

During my trip from Australia, I faced a severe dental crisis. Fortunately, Dental Factor came to my rescue. I'm immensely thankful to the hotel that recommended them. The Dental Factor team was incredibly supportive, instantly putting me at ease with their jokes and laughter. They managed to make a daunting procedure feel remarkably simple and stress-free. The process was smooth, their facility was modern and clean, and the dentists were exceptionally skilled. I'm so pleased with the experience!

We had an emergency whilst we were travelling Italy. It was for both myself, pain & broken tooth, and my wife, pain, infection and possible crown. They booked us in as an emergency and were able to complete the work. Filling for me & tooth removal and implant for my wife. Crown will be inserted when we get back home. They speak English, which made things so much easier & explained the process. They were so professional, friendly, with minimal or no pain, and completed the work whilst we were in Florence. Would thoroughly recommend them. Thanks 😊

Excellent, well explained care by Dr. John Barton. Accepts international tourists at very fair prices. He is from the UK which made our communication very easy.

Perfect service not only in Italiano, also in English and spanish! Very good Experience and friendliest Workers i meet! Would come again instantly if we visit milano again and have a problem with our teeth

I have always had the best experience with the clinic and doctor Barton. They completely transformed my teeth and made them much healthier, stronger, and more beautiful. Would definitely recommend to anyone in Milan.

Very kind and understanding staff. As an English speaker I was worried about finding help abroad due to language barriers but ADAR was very helpful and they didn't suggest anything I didn't need. So grateful for their help ♡

the best American dentist in Rome! all of the doctors are very skilled and speak many different languages. they took care of me right away and did an amazing job. will definitely be returning!

My first day in Rome of a two week vacation I had a dental issue. I contacted American Dental and they were able to see me the same day. Dr. Loredana Carnovale Winter was wonderful. She was able to correct my issue and the price was reasonable. Thank you Doctor Winter!

Rude staff and uncommentable reception.... I had to do rehabilitation but then I was in a small room with two other people, one of whom was very ill and should have been sheltered elsewhere, but instead it was always a huge mess, when I called the nurses at least half an hour passed. now and no worries about turning off the TV at a certain point. I ran away after one day, a nightmare!!! Terrible food and rehabilitation done in the room together with two older people but I didn't see the shadow of a cardiologist, where there was always the person who was very ill..... It goes on only due to conventions... Put the rehabilitation in Papardo!

Visit carried out a year ago for an operation on the hand and still without an answer.. but 90 euros for the visit immediately taken.. very little professionalism from the nurses to the doctors not to mention the switchboard service.. poor!!!

I was admitted to the Rehabilitation Center followed competently by Doctor Ferlazzo. I thank the head nurse Mrs. Rita, all the nurses, physiotherapists and collaborators, for their continuous assistance and availability. The only flaw, contacting the COT is a challenge

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Terrible experience, completely incompetent.