Minimally invasive cervical laminoforaminotomy in 1 Spine surgery clinic in Florence

The best ever experience on my delivery stay🤗💐. Even though i'm not italian speaker they still managed everything perfectly and communicated in english. Best doctors, nurses, and all other staff. Superb service. Healthy food. Happy & comfortable stay. Thank you for making my delivery experience smooth, unforgettable and perfect! Much love! 🙏❤️💐

I have to thank to doctors and nurses for saving my fiancé’s life when having acute pancreatitis. Everyone was very nice and kind, there was no problem talking in English, doctor and nurses were all very emphaticand kind. The emergency came in 30 minutes, after arriving to hospital my fiancée got help immediately. Thank you for doing your job on 100%!

One the best hospitals in Tuscany. Particularly, I’ve found the staff incredibly helpful and emphatic. Differently from other places in Italy where foreigners are often looked down and staff doesn’t even try to speak English or give simple directions, I’ve personally witnessed nurses trying their best to give clear concise communication in English to help out foreigners looking for a specific exam.

Rude staff and uncommentable reception.... I had to do rehabilitation but then I was in a small room with two other people, one of whom was very ill and should have been sheltered elsewhere, but instead it was always a huge mess, when I called the nurses at least half an hour passed. now and no worries about turning off the TV at a certain point. I ran away after one day, a nightmare!!! Terrible food and rehabilitation done in the room together with two older people but I didn't see the shadow of a cardiologist, where there was always the person who was very ill..... It goes on only due to conventions... Put the rehabilitation in Papardo!

Visit carried out a year ago for an operation on the hand and still without an answer.. but 90 euros for the visit immediately taken.. very little professionalism from the nurses to the doctors not to mention the switchboard service.. poor!!!

I was admitted to the Rehabilitation Center followed competently by Doctor Ferlazzo. I thank the head nurse Mrs. Rita, all the nurses, physiotherapists and collaborators, for their continuous assistance and availability. The only flaw, contacting the COT is a challenge

Excellent

They ran out of my blood type and decided to use pasta sauce instead. now im on my death bed at age 22 with severe blood poisining. 1 out of 5 would not recommend

An "American" hospital where they cannot even speak two words of English. I thought I had a chest infection and wanted to consult with a professional to hear his or her opinion. The staff was unfortunately not able to help because of the language barrier.

They were really kind, respectful and fast. The main doctor spoke English great! We went to the emergency room on Sunday, but they were fully ready! Thanks

They should say it's closed on sundays, I walked around all the hospital surroundings trying to find an entrance over 40 minutes walking and nothing, every single gate was closed had a medical emergency.....

It's a massive/impersonal hospital so I shouldn't have expected much. My first interaction was booking the appointment (waited over 2 hours to do so), upon which I approached the sportello and the woman just stared at me - literally no words. As I asked for the appointment to be booked, she took my paperwork without saying anything, printed out the confirmation and still said nothing - not even an explanation of when, where the appointment was, etc. I have never had such an intensely impersonal and rude interaction (or lack thereof lol) for something so nervewracking. Really not looking forward to the actual appointment with the doctor if this is what the staff is like. Awful. You'd think someone working in a hospital would even *attempt* to have an ounce of empathy, but no not here.

Worldwide reference in hematology. Very professional and commited doctors. Nurses are simply amazing. Would recommend it hundred times

Worldwide reference in hematology. Very professional and commited doctors. Nurses are simply amazing. Would recommend it hundred times

I'm sure the doctors are good, but reception is slow inefficient most of the windows are closed and the few people there are are gossiping with each other instead of accepting patients. I went 3hours early to be sure to have my prebooked Cardiology appointment and arrived at the nurses desk at cardiology an hour before as I needed an ECG. The rude nurse laughed at my booking and asked me if I booked it myself. Yes I answered but I need the booked ECG as that's what is writen on the doctors door. She threw my sheet to one side and said we will call you 45minutes later noone called I went to ask her again. She told me to sit down. They the 4nurses were all chatting together and doing nothing. So the time came for my cardi

The long wait before taking the exam was compensated by the joy of seeing the nurse again who, of all people, made my week after giving birth wonderful. Michael's sweetness, professionalism and proactivity in 2006 always made me feel safe and pampered. I then saw her again for another operation that my son did many years ago with you. Last week my heart opened when I saw her and wanted to hug her.

Guest on the 6th floor. Impeccable ! Professionalism, courtesy and cleanliness at the top. Staying in the clinic for health reasons can never be pleasant but if it is absolutely necessary I would say that there could not be a better choice. You feel at home and above all safe. Compliments.

I did operation today. Till morning it was great. They told us we can go home at 14:00.but seems like they forgot me still here in the room… now it’s 17:30 still waiting the doctor pass by…. Till when we have to wait…. And when I came here to check for operation the hospital gave me the lettere for the operation, written if we want to pay before operation should be 3 days before, but we asked how much will be for the operation nobody reply….. I feel as private hospital and the end we paid so much money and I have no word to say such a bad organization…….

They requested that I leave a review, so I do so, albeit with some hesitation. I arrived in Florence with a cracked crown and they were very kind in seeing me, extremely quick and accommodating. The office was clean, and their staff was always kind, communicative, and reassuring, for which I am grateful. They were patient when I was indecisive (they convinced me that in paying more for a root canal, I would avoid future pain and sensitivity in the damaged area, and I did ultimately opt to do so, for a total of €1300). Fitting the crown was difficult, as I suspect is the norm, but at some point it seems they nicked on one of my neighboring teeth (or, hopefully, perhaps they left a dab of cement that remains there after over a month), and it required 3-4 different visits to adjust it. Anyway, the crown remained high enough where my other teeth wouldn't touch when I closed my mouth, which was so maddening. The dentist seemed like she didn't really believe me, and I left each time thinking, "OK, maybe I'm just being too sensitive and I'll get used to it." Finally, upon my last visit, the "main" dentist took over with great fanfare, and he was much more thorough, even polishing the surface of the crown, which made it much more comfortable in my mouth (which, by the way, I'm surprised the other dentist never did). Unfortunately, while the fit is better than before, it still does stick out every-so-slightly when I close my mouth, and now hurts when I eat. I'm hoping eventually I will get used to it and the soreness will go away, and I know that they would offer to try to help adjust it again, but after so many tries I just don't see the point anymore. Perhaps I should have articulated myself better when I was there -- I guess it speaks to the limitations of my Italian, or to me not wanting to complain too much -- but at this point after two months, my time in Italy is ending, and will have to visit my old dentist in the USA to see what's up. I wish I didn't have to do so, as it's going to end up costing much more in time and money in the long run, but that was the risk I took. Anyway, I hate to leave a negative review, but that's where I stand now.

During my trip from Australia, I faced a severe dental crisis. Fortunately, Dental Factor came to my rescue. I'm immensely thankful to the hotel that recommended them. The Dental Factor team was incredibly supportive, instantly putting me at ease with their jokes and laughter. They managed to make a daunting procedure feel remarkably simple and stress-free. The process was smooth, their facility was modern and clean, and the dentists were exceptionally skilled. I'm so pleased with the experience!

We had an emergency whilst we were travelling Italy. It was for both myself, pain & broken tooth, and my wife, pain, infection and possible crown. They booked us in as an emergency and were able to complete the work. Filling for me & tooth removal and implant for my wife. Crown will be inserted when we get back home. They speak English, which made things so much easier & explained the process. They were so professional, friendly, with minimal or no pain, and completed the work whilst we were in Florence. Would thoroughly recommend them. Thanks 😊