Crossectomy in 3 Vascular surgery clinics in Lithuania

From my initial contact with customer services, everything just flowed smoothly. From entering reception, having the tests and X-Rays, having the operation on my knee, recovering, and being taken to my apartment, then going through the rehab program. Everything has been worked out to run as smoothly as possible. The cars are there to meet you at the airport. They come every day and take you to the clinic and back to your place of stay. The drivers are all polite with lots of patience. I cannot praise Nordorthopaedics highly eneough. Wonderful service from all involved.

My GP was very sceptical when I told him that I was considering going to Lithuania to solve my knee problem. He immediately put me in touch with university friend who orthopedic surgeon. After a one to one consultation with him it became clear that private medical surgery in the UK (more specifically Scotland) was going to be very expensive with a minimal rehabilitation plan. I then contacted Nord through the "contact us" form on their website. Emilija phoned me the next day offering to answer any questions that I had. From then on, the process just seemed to happen. There was no hard sell or problems, just solutions! The medical team were very thorough about medical history, as they do not want anything to go wrong! I confirmed with Emilija, my date for surgery. My wife and I then booked the flight from Edinburgh and self-catering accommodation. One of Nord's drivers picked up us from Kaunas airport and took us to our apartment. From then on all transport was communicated by WhatsApp. We were collected for the pre-op check at the clinic. The X-Rays, blood tests etc were carried out incredibly efficiently with no waiting around. I was asked then to fill in all the forms and pay! On the morning of the operation, I was collected and taken to the clinic. I was shown to my room. I was to share with another gentleman who had had his partial knee replacement the previous day. I was prepared for the operation in a very professional way that I didn't even have a feeling of trepidation! The next thing I knew I awoke in the bed, with the sedation having worn off but not the epidural - very strange not to be able to feel anything below the waist! The first and second nights were fairly painful. The nursing team expect to be called whenever they are needed - they don't tend to check up unless prescribing meds or bringing food. The physio came round the day after the op for walking lessons on a pair of crutches, including down and up stairs. On day 2, another X-Ray and follow-up consultation with the surgeon confirmed my discharge; I was taken back to my apartment. I was able to walk to have some lunch on Liberty Avenue (the main street). For the next 15 days, I was picked up for physio, which included dressing changes and pain meds top-up if required. After 5 days, i was told to leave one crutch at home! within 7 days I was walking unaided, but did overdo it when my step counter logged that I had walked over 7km. The physio sessions are imperative for a smooth recovery. Mostly they are gentle and controlled, but can be brutal! The exercises are combined with cryotherapy, homework exercises and the use of icepacks. I would recommend at least 12 days physio. The journey home on the plane was less painful than the outbound one! 20 days post op, I am doing the exercises religiously. It is still sore at times, but certainly better than knee I left Scotland with less than 3 weeks ago. I drove my car on day 19! If you have any doubts, just look at the reviews and join the Facebook page! Good luck (although you shouldn't need it!)!

Before reviewing Nord Clinic, I wanted to finish at least 10 weeks of post-surgery rehab to see how I was doing after my total hip replacement in mid-September. I am walking much better, including stairs. The previous pain and problems are gone. I am back at the gym, and now planning without fear a hiking and mountain biking trip in New Zealand. My experience with Nord Clinic was vastly positive, with only a few very minor glitches. They lived up to their reputation on Facebook and elsewhere. Should I have family members or friends in need of the services which Nord Clinic offers, I would 100% recommend Nord Clinic. Now that I have recovered my mobility, I am realizing that the surgery is turning out to be one of the best decisions I have made in quite some time. As a final note, my stay for Rehab was at the Radisson Hotel -- which I can also recommend as a solid choice.

This is the worst service 😒 the don't care about their clients, I came all the way from Italy to lithuania only for them to abandon me at the airport, their service is terrible 😑 and I regret having anything to do with that clinic 😢

Renata Petraityte is the Head of Sales for Western Market at Kardiolita Hospital, and Monika Palionė the Sales Manager for Western Market at Kardiolitos klinikos ... and they put 5 stars like customers !!!

It was a quite unfortunate choice to do a hair transplantation at Kardiolita Klinikos. They ask for photos of the current hairline and draw where you like the hairline to go. Then they quote you for the transplant. Problem is that they underdelivered quite extremely (see photos), yet they insisted on the full payment. They ignored my complaints and sent the case straight to a debt-collector agency. The consultation seemed quite sketchy in hindsight. They recommended a PRP treatment immediately the procedure. Research showed that it's effective only about a week prior to the procedure. Seemed like they just tried to upsell with no benefit for the treatment. I'd recommend to be very careful with this clinic or better find a clinic recommended by the various forum users on the internet.

Terrible rules of the clinic. Doctor applied treatment for my eye that was not working so i wasted ~80 eu + medicine. When i called to ask for a recipe for another medicine (cannot purchase without a recipe) they offerred to come to consultation again and pay +70 eu. I did not need a consultation i just needed another medicine. It would take 2 mins for doctor to issue new recipe but they refused to do so. I paid for the service that did not help, clinic rules should be more flexible and user friendly. Do not recommend. There are better clinics in Vilnius.

Was turned down as an international visitor with a medical issue (disk prolapse). Reception was unprofessional and unfriendly. I do not recommend this hospital if you need urgent assistance.

Would not reccomend. Staff is rude. After waiting for the doctor apoinment more then 40 minutes I did ask reception what is wrong. She called a doctor. Told me that there is family of 3 people and thats why they cannot take me on time. No aplogies, nothing. Neither they respect you, neither they respect your time. Did not ask me maybe I can visit other day or something. Nothing. Just canceled my apointment that I was waiting about a month. When you pay such money, you expect some kinda of good service

My doctors were helpful, skilled, professional and provided me a lot of information. After operation services and information is complete with high priority to the after operation services. The urgence for post opération patients was fast and of full service. The nurses when I came before the operation were too busy, they let me in, gave me my wrist tag and gave me 3 medicines but let me waited 2 hours and no one came back to me to update me that the operation will within 2 hours of waiting . I came at 8h50 and the actual operation is at 11h15, in between the waiting hours, no one has came to re assure me and update me of the schedule that made me nervous and worried for 2 hours. All nurses were so busy that morning and talks a lot to each other without double checking or just to give a quick short words to me for 2 hours in the waiting room before the Anesthesist picked me up. Thank you.

I was very well looked after for my first pregnancy. The team was superb, whether it was for the pregnancy follow-up, the day of the birth or the aftermath of the birth. For this alone I say bravo! But above all, I love the student nurses we met, who were full of compassion and kindness, much more than the nurses themselves. I don't give 5 stars because there is still a lot of room for improvement: - at all my pregnancy follow-up appointments, the wait always lasted more than an hour even though we were told to arrive 30 min before the appointment 🙄 - cold administrative reception - a lady at the analysis laboratory shouted at an old man who didn't understand the process (taking a ticket, waiting etc.) when he had just asked nicely what to do - we were scared when our baby was born, that he couldn't latch on, that he was going to starve to death, that we had to go to the osteopath...when a few days later our baby gained weight. We didn't understand the point of scaring us so much when in the end everything was going well.

I am impressed with the level of the hospital, attitude of medical and medical care. Grateful my surgery was handled here with great professionalism. Merci bien!

Reliable clinic with qualified professionals in one well-equipped building. However, prices are rather high, so private medical insurance is recommended. I mainly used insurance with franchise % (partial cover) during the past few years to make all doctor appointments and urgent care. Also I like to buy pirozhki with coffee in a local cafe 🥪 :)

Very accommodating, friendly and helpful staff. It is straightforward to locate the necessary directing signage. clean and well-maintained. The restroom is everywhere. In the waiting spaces, there are couches and drinking water stations. There is a cafe with free internet access and spacious waiting area.

Nice outer image, but Soviet Union on the inside! Customer service is tantamount to what you would expect from the good old Cold War days, with "doctors" that immediately give you the impression that you are beneath them and unworthy of their attention. Very disappointed with my most recent experience despite using them once before and being generally pleased. Come prepared to deal with third-world customer service, a bedside manner that leaves you unsure of what to expect, and doctors that have no empathy much less interest in being kind and professional.

Many thanks to the head of the angiography department, Oleg Nikolaevich Kozak, for the stenting of the RCA (5 stents) on November 16, 2023. Thank you very much for living without heart pain. And also to the cardiologist of cardiac surgery department No. 1 Ekaterina Radikovna Perminova for treating my illness. Thanks to all the center staff for their sensitive and good attitude. May God protect you all!!! I bow to you to all the doctors and staff of the center. Thank you.

I sincerely thank the head of the department of hepatobiliary surgery and portal hypertension, Leonid Valerievich Kirkovsky, and all the medical staff of the department for their professionalism, golden hands, sensitive and kind attitude towards each patient. All issues are resolved clearly and quickly. The staff is always in a positive mood. Thank you very much for your team bringing people back to life. God's help and God's mercy!

My health, weakened by oncology, brought me to the 2nd cardiology department. And right away I encountered amazing people. The attentive team that took me from Slabodskaya (thank you for your support), the doctor in the waiting room. I actually had to spend the night in the corridor, it was completely full. But in the morning all my worries and fears were compensated. My attending physician turned out to be Maria Igorevna Guseva. Laconic and calm, warm-hearted and attentive. A true professional and a person with a big and kind heart. At 7 she is already at work. He will find something to cheer you up and how to treat you. Do an examination and consider treatment that is not even your profile. At 19 she can still walk along the corridor and remind her that tomorrow..... Truly a man in his place! And the team is mostly wonderful. Thank you very much for your treatment and attention.... And be healthy yourself.

I express my deep gratitude to the doctors of the 3rd cardiological department of the RSPC. Head of the department Sevrukevich Vasily Ivanovich, Savin Denis Nikolaevich, Nevyglos Artem Vladimirovich, Kostyukovich Evgeny Vladimirovich. To all the doctors who fought for the life of my brother, Mikhail Alexandrovich Gigel, who is only 33 years old. HUGE thanks and low bow to the nurses and orderlies, for the human and friendly attitude: Farafontova A.N. Zagorodnyuk S.L. Gesel Yu.V Manko T.V. Pleshevenya K.G. Rzhova L.S. Popitets V.N. Thank you girls from the 1st and 2nd resuscitation!!!!! May God grant you all good health and patience in your hard work. Thank you for your round the clock work and care!! You are PEOPLE with a capital letter!!! There are excellent specialists in your center! People who do their job with full dedication and attention. This is only a small part of the words that I can express to you. You deserve so much more as professionals in your field. Thank you for another life saved! A low bow to you, from our entire family. With GREAT respect, the Gigel and Tsybulko family.!!

I would like to express the words of endless gratitude to the X-ray endovascular surgeon Dmitry Borisovich Goncharik and his entire operating team - a team of professionals; my attending physicians of the 1st cardiology department - Natalya Alekseevna Klyshevich, Tatyana Alexandrovna Troyanova-Shutskaya, Igor Sergeevich Kladchenko, all the medical staff of the department! Thank you so much for your professionalism, for the positive outgoing from you (from the hospital bed to the operating table)))), for your kindness, sensitivity and patience with patients! Health to you and your loved ones! Sincerely, Alesya Shchipets.!!

I want to express my deep gratitude to all the medical staff of the Republican Scientific and Practical Center "Cardiology" in Minsk, namely 2 cardiac surgery departments, headed by the remarkable head Vadim Vladimirovich Shumovets !!!! The high professionalism of all the doctors, the friendly attitude towards the patients, the good environment in the department, made it easier for me to transfer my heart surgery and recover! I am very glad that I was in good hands, because I completely trusted these doctors, and they were able to improve my condition and heart ♥ :-) After all, there are all the cool doctors! And also I want to congratulate everyone, everyone on the New Year 2020 and Christmas! All the best !!!!!

I would like to express my gratitude to the entire ophthalmology department of the State Institution RCMC. Namely, doctor Irina Arkadyevna Puchkova, Lyudmila Leontyevna Kaplich and all the medical staff. Ya, Gorbachevskaya M.E. 06/27/2023 I had surgery to replace my lens. All the medical staff are handpicked. Friendly and polite people. Lyudmila Leontyevna is a doctor from God. I was so excited! But thanks to the attention of the girls nurses, thanks to the confidence and calmness of the anesthesiologist and microsurgeon (Kaplich L.L.), my excitement simply dissolved. The operation went smoothly, clearly, in a word, professionally! The whole team is top notch. Fantastic job!

Very nice modern building. On the ground floor there is a reception desk, paid services, a cloakroom, a cash desk, toilets, a pharmacy, a cafe, information kiosks from Belorusbank, Belpochta. Electronic queue. Comfortable corners for waiting and relaxing. Information stands with indication of specializations and layout of offices. There were no queues during the daytime. I was satisfied with the visit. Called according to appointment time. Gave professional advice and treatment. Received competent answers to all my questions. As for the prices for paid services - average.

Modern Medical Center in Belarus, Minsk

I would like to express my deep gratitude to the gastroenterology department and all the staff. To the doctors - Fedoruk Oksana Stepanovna, head of the department and attending physician Sinyavskaya Alexandra Vladimirovna. These are people who are in their places. Caring, attentive, always on the lookout for our interests and health. All procedures are prescribed and carried out comprehensively and in a timely manner. Additional examinations are sought to be carried out with other specialists. Open, honest and professional. This department is like one family. Cleanliness, attentiveness to patients. All the staff tries to make our life more comfortable. We wish there were more departments like this)

I would like to express my deepest gratitude to the radiological department from my father Vladimir Ostapuk, who received treatment from you and from me personally! Thank you very much to all the staff and the head of the department, Valentin Eduardovich! Good health to you and thank you for your concern!

I have been in the anti-tuberculosis dispensary since April 25, of these 16 days I was treated (examined) for only 4-5 days. The conditions here are terrible (the best word I could find). Cockroaches, food, as well as the negligence of the attending doctors and staff, is worse than ever. If it were possible to put stars in minus, then we would have collected all -5. I don’t advise anyone to come here, or even end up in the hospital.