Aortic valve insufficiency treatment in 95 clinics in Austria, Belgium, France, Germany, Luxembourg, and 3 other locations

I had a planned ORL surgery with Professor Mirghani and his team, the team was very professional and I am very happy with the results. I had a good experience at the hospital which is modern and comfortable.

I was recently hospitalised for an operation, I found the doctors and nurses very kind however the people at reception are not friendly at all , particularly this lady, probably in her 50s with vision glasses on. I approached her to help me with the information to avail the taxi service ( which a patient is entitled to and is being paid by Social security) and since my French langage skills is not good, I opted to talk to her in English, she could converse in English but she kept arguing with me that I am lying about not being able to speak french. Even though it’s not her job, I choose to be nice and insisted that I am not comfortable in speaking French, she asked me for my cart-vital just to prove her point to me that I have lived enough time in France to be able to speak French. Instead of helping me find a taxi, she kept arguing and accusing me of lying. I was in pain and could not stand there arguing with her so I opted to just leave after letting her know that she is not being nice. I could still hear her arguing and probably cursing while I was leaving. Later, I regretted not noting down her name so I could complain to the management of hospital. A lady probably in her late 50s, of black origin and wears vision glasses ( explaining her features since I didn’t write down her name) I hope not other patients have had the same experience.

I went in via the emergency room as I had severe stomach pain. Although it took until the evening to get me admitted, the doctors, nurses, and other staff were kind and attentive. I have to say I was very hesitant to go in due to the reviews. I even held on to the pain for two days. But my experience wasn't entirely bad.

Allergology Department, sector 1 Bat 1k, lovely welcome 🙏 smiling, pleasant, respectful. Kind medical staff, take the time with the patient to explain well. Thank you 🙏 everything you need to be confident (or regain confidence in the medical profession...) and without stress... Some public hospitals in Lyon should take example...

Great hospital, top team in all maternity services: pathological pregnancy, cesarean section room, gyn.obstetrics, psychologist nursing staff!! Everything is perfect: care, kindness, professionalism, responsiveness, monitoring before childbirth and postpartum, advice, listening....A big thank you to the entire healthcare team, dr, midwives, caregivers and also the neonatology staff! Thanks to my dr Tsilanizara, dr Vachez (cesarean section) and to all the internal and attending doctors who took care of me Thank you Claire, René, the OR nurse (and all the SFs whose first names I don't have). Not forgetting the neonatal team who took care of my baby for 3 weeks! A strong emotional experience in a hospital on a human scale, I recommend

Go your way this hospital is to flee all specialties combined. Renowned for making NURSING STUDENTS MISERY, as if they had never been students before! I hope that the director of this establishment will act... one day... because it is at stake for the psychological health of students who end their studies or fall into depression because of these NURSES who think they are all powerful. Be aware that poor students go home in the evening crying and have to come back in spite of themselves the next morning with a lump in their stomach BECAUSE OF YOU, yes YOU. A good hearer

Excellent staff of internal medicine: after many months looking for a diagnosis, they were the first and only to listen, study my symptoms, and find the cause in a rare illness, before sending me to the appropriate structure in Cochin. The structure is modern and clean; 5 stars also to the chef: the good food made my weeks there more pleasant.

Saw the emergency room in the middle of the night, waited less than half an hour, it was quite fast, the doctors and nurses were very caring, and there was even breakfast, although it was simple.

My anesthesiologists were playing Joanne while putting me to sleep. Great and kind staff. Very positive experience.

Ridiculous service. A lot of queue. They have no idea what they are talking about. Cant even give a simple antibiotic. Useless.

I unfortunately fractured my arm during my holiday to beautiful Salzburg. My experience of my time in the hospital was second to none, fantastic holistic care from start to finish. All staff were extremely curteous, polite, friendly, professional and genuinely cared. Care flowed well in a very swift manner, just what you need when injured. All the worry of payment was handled from the hospital to my insurance provider which was a comfort. Thank you

I had visited this hospital with my husband for a normal check up. and upon arriving I was informed that we would have to pay an outpatient fee of 229 euro and no other fee will be charged. hence we got all the check up done that was necessary. we had visited on 3rd October and on 14th December, I receive a bill of 700 euro via email stating that I am yet to pay the over and above bill which was ridiculous of them, and upon which they state that the bill is made after 4-6 weeks and then it is sent to the patient and ideally a patient should be informed at the same moment what their bill is and then only a hospital gives discharge to any patient or writes down any medicines but we were let go and after 2 months we receive more bill from their side. this is very bad intentions from their side and kindly refrain from going here as this is only a tactic to give a bill later on.

That was an awesome experience. I've arrived and within 10min I was already talking to a doctor and the team there solved my problem within another 5min and I could return back home. They've also been really nice and explained everything well that they did. Compared to any other hospital in Vienna this was truly a treat

Hospital is good enough for anyone. The staff is great and friendly. Equipment is modern.

Friendly and competent staff. I went here after I fractured my ankle and the weekly appointment after. The wait times were not too long and the staff were able to answer any questions I had. If you are in the area and have the option to choose which hospital to go to, I recommend this one.

After a car accident I have been transferred to this hospital and I haven’t doubted for a second if I were in good hands. The doctors and nurses looked after me very well, from the first moments being in the ambulance to the last minute leaving the hospital a few days later. Grateful for the good care I got here.

Fast and professional service. The hospital seems very new and welcoming.

Everyone is very helpful, except for the Doctor who was constantly going for smoke breaks, not taking any time to analyse and completely missing my diagnosis.

Very good place very good help you can find

We took our son because of pain in lower abdomen, and met more than kind, careful and friendly personel, who had so much patience due to our lack of German language knowledge and provided explanation in English. Appendix surgery has done the same day-we were alowed to be with our child during the wake from nnarcosis and during ghe whole process frindly and kind nurses provided the best possible care. A big thank you to every single person who was a part in this journey. The only.unpleasent experience was the worker (lady) in accounting deprtment-she was so rude and impolite and clearly showed that she is more than annoyed with my bad German. So much that she was cinic and ironic. But I didn't want to give one star less because of some frustrated national-oriented insignificant person :-)

Good hospital, very professional doctors. Thanks!

I had heart bypass surgery. I didn't expect such warmth from all the nurses, doctors and nurses in times like these. A lot of people should go there and learn how to deal with people. Many thanks to all of these departments, you are great!!!

Excellent service! Attended the mouth, jaw and face unit after experiencing extreme pain in my tooth whilst on a European road trip. I was seen very quickly, x rayed and diagnosed with a severe tooth infection. I was offered multiple choices for treatment and was given a prescription for pain relief with directions to a local pharmacy. The dentists we're excellent, even with a slight language barrier. I'm now back in England and struggling to even see a dentist. I wish my experience was as good here. Brilliant, thank you.

Dr are very nice

My mum had an aneurysm surgery in the hospital recently. I will be forever grateful to Dr Sherif and his team for saving her life and being so attentive and kind.

A waste of time! I received an appointment after a month and a half at 11 o'clock. I worked the night shift, I didn't sleep to come at 11 o'clock, the 1 hour drive to the hospital, I waited almost 2 hours only to be told that I had to reschedule. Now what? Do I reschedule in another month and a half? Money for diesel, parking.... And guess what, I was also the last, it wasn't like there were 5 people after me.

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At the emergency services you can hear load noises from plumbing work inside of the hospital! Wow! Do not come here when they have done their job finished.

We arrived today via the emergency area, my 1.5 years old son fall into glass. We had to wait over 40minutes, I understand there is a waiting time, the real issue was the rudeness and lack of empathy of the staff, whom after we check how long it will take the answer was “the doctor will come, when he will come, the nurse checked and its not deep” it turns out it is deep, so much he will get operated in 4h. My feedback here is to train your staff, specially in the emergency area, where people its full of worry and stress, be kind and empathetic, next time it could be you on the other side.

Nice and friendly staff ( even ask you to use their first name ). competent doctors and nurses. You don't feel like just a number. Can be crowded at times and appointments therefore can run late. Nice modern and spacious rooms.

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good hospital, doctors and nurses are friendly

very helpful doctors at Rhumetology department. Dr.M.Vis responded me and my family doctor's inquiry even though he didn't have to.

Excellent care! My wife felt like home. The rooms are pretty awesome and spacious. Posting some views from the room's windows.

Nice roof terraces with plants. Florida with no bowling halls, activities lacking. But acceptable for a hospital.

The good, the bad and the ugly... Be prepared to fight for your basic rights, it's a lottery. Hostage taking, badly behaved staff members are doing a lot of damage. It's unfortunate that dominance over helpless, vulnerable patients seems to be the main objective for some of your members. A hospital is a sacred place not a soap opera set. Mediation and management teams need to understand this. Patients and their loved ones have enough to manage as it is. You will find helpful, communicative, respectful, kind individuals working alongside abusive, rude, disturbed, unhappy, patronizing staff. Finally, a big shout out to mature individuals in this hospital who put up with churlish staff, who understand what teamwork means and do their best to help patients, heart&soul.

I am so grateful for the emergency care I received. The staff were so efficient, kind and patient with a non-French speaker. The hospital was clean and quiet. Took only 2 hours for consultation, X-ray, and diagnosis. Thank you, HUG!

Excellent hospital. My wife spent 5 days in hospital with pneumonia and was very well looked after by an extremely kind and professional team of doctors and nurses. I congratulate everyone who runs this Hospital and I thank them.

Terrible experience at HerzKlinik Hirslanden Zurich with Dr. Georg Noll.Any questions that my partner asked him were arrogantly dismissed. Rude doctor with bad communication, clueless on what was happening with test results and was very confused about the results and did not know what was happening.Whole experience really poor!We are not sure if we will ever get over this disastrous experience.We would not even give a single star to this doctor.

The Sports clinic in Hirslanden is absolutely great! Great staff and great doctors, special thanks to Dr Inauen for his expertise and reassurance. However, the emergency department is really horrible and should be avoided. Although the nurses are very nice and helpful, the neurologist who came to see me was very aggressive and rude and told me that the tinnitus I have is psycho somatic, which turns out is completely false!

Great Hospital, very well-organized nursing system. Special thanks to Dr. Dennler (the surgeon) who made my dream come true. i am now walking like normal people! Thank you Hirslanden Klinic.

As a person with general insurance, I was in the clinic for a catheter ablation. Was treated very friendly and competently from the moment I was received until I was discharged yesterday. All the employees were always very friendly and well-positioned. Many thanks to everyone. And if I don't like to say it, I really liked it, but hopefully it was the first and last time :) But if it is necessary, this is the clinic where I would like to be treated.

The emergency center at the Hirslanden Clinic Aarau impressed us. When we arrived at 5am we were immediately taken to a room and the emergency team was extremely friendly and accommodating. Compared to the KSA Aarau emergency, there was a world of difference. We were very satisfied with the immediate help and targeted treatment. We would like to thank the emergency team and will certainly give them a gift basket. Thank you for your excellent work, keep it up!

If you have an emergency situation, you really get looked after very well here. Excellent team at all levels, from ambulance crew onwards.

Wonderful people, very good and professional attention, they were fast, attentive, available and very, very kind. Don't hesitate to go there if you ever need medical assistance in Lucerne. Oh, and the emergency services, 10/10. I give them 5 stars, they deserve twice as many.

Great physio team in very friendly environnement with a postcard view of the Alps

I had a carotid artery surgery. I was very happy with Dr Prof Ockert . He correctly diagnosed the root cause and the needed operation. He also invited my wife to to hear the risks for not doing it and the risks for doing it. We felt this was important as the outcomes could change our livestyles. Finally the operation was a great success. Good team work between the doctors too.

I recently had the privilege of receiving care at Luzerner Kantonsspital, and I am glad to share my extraordinary experience. From the moment I entered the facility, it was evident that this hospital goes above and beyond in providing top-notch healthcare with a touch of genuine warmth and efficiency. The organization of the hospital is truly commendable. Every department, from the reception area to the patient rooms, exuded an atmosphere of professionalism and meticulous attention to detail. The seamless coordination among the staff members is a testament to the hospital's commitment to creating a conducive and comfortable environment for patients. What sets the Luzerner Kantonsspital apart is not only its outstanding organizational structure but also the unparalleled friendliness displayed by the entire staff. Every person I encountered, from the front desk personnel to the medical professionals, treated me with kindness, respect, and a genuine concern for my well-being. The warmth and compassion demonstrated by the staff significantly contributed to easing any anxieties I may have had during my visit. Moreover, the medical team at Luzerner Kantonsspital is comprised of highly skilled and knowledgeable professionals. Their expertise, combined with excellent communication skills. I would like to extend my deepest gratitude to the entire team at the Luzerner Kantonsspital for their dedication to excellence in healthcare. My experience exceeded all expectations, and I wholeheartedly recommend this hospital to anyone seeking not only exceptional medical care but also a positive and uplifting environment.

Very kind and very helpful personal.

Best doctors, nurses and rooms.

I can Dr. Highly recommend Fähnle Head Physician Endometriosis Center. Dr. Fähnle has a great deal of specialist knowledge, takes a lot of time for his patients and responds to their needs. A doctor that you can hardly find these days with the enormous time pressure. Simply great!

Apparently you have to be a VIP member or have private insurance to be treated reasonably well there. It's a pity that it's not only in this hospital/profession that customers are treated unfriendly and employees are bullied.☹🙁

It should be possible to give no stars at all. I had a very bad experience at the surgery department. The surgery department gave me the wrong medication and as a result the X-ray of my stomach was not what it should have been. The doctor did not write the whole truth in my report, which prompted me to contact the ombudsman. I asked for a new appointment at another hospital. Since he didn't write why I have to do a repeat of this whole investigation. Of course I had to take the 6 pills again, but without the wrong medication, and my X-ray showed a completely different picture. I will never, ever recommend this doctor and department!

We can tell Dr. Highly recommend Geibel and his birth team! We felt totally taken care of and extremely looked after. Apparently they still exist, competent doctors with empathy who listen and take their time.

A family member spent a month in different wards of this hospital this year due to cancer. Internal and external communication resembles a catastrophe: • Some doctors hardly speak German • No uniform diagnosis, every doctor told something different • Lack of emphatic behavior in the doctor-patient conversation, pure transmission of medical information • Important PET examination in external facilities had to be postponed because sobriety was forgotten The nursing staff and the senior doctor in rehabilitation, Mr. Krasniqi, who was the only one who tried to build a bond with the patient and respond to feelings, worries and needs, remain positive in memories

Super friendly, patient and competent! Did a great job of sewing my severed finger back on. Despite the painful occasion, the short stay was very pleasant given the circumstances. Thank you!