Head and neck cancer treatment in 25 clinics in Austria, Belgium, France, Germany, and 4 other locations with additional parameter

My doctors were helpful, skilled, professional and provided me a lot of information. After operation services and information is complete with high priority to the after operation services. The urgence for post opération patients was fast and of full service. The nurses when I came before the operation were too busy, they let me in, gave me my wrist tag and gave me 3 medicines but let me waited 2 hours and no one came back to me to update me that the operation will within 2 hours of waiting . I came at 8h50 and the actual operation is at 11h15, in between the waiting hours, no one has came to re assure me and update me of the schedule that made me nervous and worried for 2 hours. All nurses were so busy that morning and talks a lot to each other without double checking or just to give a quick short words to me for 2 hours in the waiting room before the Anesthesist picked me up. Thank you.

I was very well looked after for my first pregnancy. The team was superb, whether it was for the pregnancy follow-up, the day of the birth or the aftermath of the birth. For this alone I say bravo! But above all, I love the student nurses we met, who were full of compassion and kindness, much more than the nurses themselves. I don't give 5 stars because there is still a lot of room for improvement: - at all my pregnancy follow-up appointments, the wait always lasted more than an hour even though we were told to arrive 30 min before the appointment 🙄 - cold administrative reception - a lady at the analysis laboratory shouted at an old man who didn't understand the process (taking a ticket, waiting etc.) when he had just asked nicely what to do - we were scared when our baby was born, that he couldn't latch on, that he was going to starve to death, that we had to go to the osteopath...when a few days later our baby gained weight. We didn't understand the point of scaring us so much when in the end everything was going well.

I am impressed with the level of the hospital, attitude of medical and medical care. Grateful my surgery was handled here with great professionalism. Merci bien!

Have the findings checked by a second authority!!!! You can save yourself having to contact the patient service center. After a check-up appointment at the dermatological outpatient clinic at the beginning of July this year. received an incorrect finding. (The doctor was on the phone the whole time during the examination and while typing on the PC; so he didn't listen to me). I disputed the findings through the patient service center and pointed out everything that was demonstrably wrong. I was contacted by phone X times with various questions, but until November 27th. there was no completion.

Many thanks to the great team at B 3. Surgery 1. Here you will receive excellent support during your stay. Even though they all have a lot of work, they still make time for the patients. I would also like to say a big thank you to the surgical team - I was treated very well here. Thanks!

The sisters on the 9th floor made the stay as pleasant as possible. Special thanks to Dr. Eder who carried out the procedure. Her empathy and human nature made me feel safe and in good hands. Many thanks to everyone who looked after me.

Extremely negative experience, after having traveled more than 100km and 3 weeks of waiting for an appointment scheduled for December 4 at 1:20 p.m., for possible breast cancer, I learned on the spot that it had been brought forward to 9 a.m. without being informed . Despite the advance of almost 30 minutes for each patient, the two doctors present categorically refused, without even coming or apologizing to carry out the planned examinations. Probably a golf course or a houndstooth hunt planned for 4 p.m.??!!!. No consideration or humanity on their part. So I stay with my anxieties and my doubts until a possible another appointment.

Hospitalized for 5 days for an operation, everyone was charming, caring, very caring. Thank you all

Very nice staff the doctor and teacher very attentive put us in confidence little disappointment for the toilets of the reception not clean and only one in service

My comment only concerns the space which serves as a cafeteria.... a long wait... in the cold!! Talk to you about it, we send you for a walk, I hear the security agent making fun of my request, and tells his colleague that he is under the air conditioning, ... in short, frozen radiator, when wait, and we eat in the cold, I can tell you that it is most unpleasant

SCANDALOUS!!! Where does our money go??? In an obscene parking rate, only one cash register at the end, puddles everywhere, a swimming pool (1 meter wide, 2 meters long and 10 centimeters deep) to get out and reach the ICL, and a Pyramid staircase Mayan slippery, because the totally necessary elevator for people with reduced mobility is BROKEN.

Operated by Dr. HEJL at the end of July, I have excellent memories of my brief visit to the 5th floor just after my operation. The nursing staff (and non-nursing staff) were adorable... I take my hat off to them for their work which is not easy every day. A little nod to this duo of caregivers with whom one morning we imitated the meows of the 😸 in front of the anesthetist! (I occupied room 502 until August 3) Really thank you for your good care! The meals were of high quality and appetizing (which is rather rare in hospitals). I can say that in my case the support was perfect.

Living in the Paris region, in March 2023 I performed a colonoscopy at the Clinique Ste Marie (Cergy) revealing the existence of a non-cancerous polyp in the rectum. In April 2023, I contacted Doctor Mourregot at the ICM for a second opinion. The ICM then diagnosed me with stage 3 cancer. Everything is accelerating! Chemotherapy treatment (3 months) accompanied by chemoradiotherapy (1 month) are implemented. To date, I would like to share my experience with anyone who has questions about the care provided by the ICM. I was very well cared for, very well surrounded by a team of competent, professional, thoughtful, attentive and above all attentive doctors, nurses and healthcare staff. I responded very well to the treatments offered. I have complete confidence in this healthcare facility. Good luck to all sick readers and your loved ones but don't hesitate to seek treatment in this establishment! Olivier LALEU

Follow-up and surgery in the context of cancer. Serious and respectful institute. The oncologists, dct fabro and dct quesada, referred me to the surgeon, prof. Colombo, a human professional and very attentive. Intensive care department with little care, same kindness once in the surgery department, apart from the head of department who should be avoided, and who could benefit from training in empathy. Despite this, I remain satisfied and grateful to the institute which has my full confidence.

I was followed by the ICM. I have never seen anywhere else the interest they show in their patient. Everything is coordinated planned. The staff is extremely empathetic, kind and attentive.

This by far the best hospital that I know. The nurses are so professional and the smile on their faces as they do their work ,just tells you they love what they are doing. The doctors, are never pushy or in a hurry. I can go on and on. When the nurses heard that I was from Saint Martin and spoke English,they looked for a young nurse who was an apprentice and from Saint Martin, so she could speak to me and make me feel more comfortable. Turned out the young lady was my family. This hospital is tge best.

The 5 stars concerns only the people cited. They are what true healthcare workers should be , full of empathy, professionalism, humbleness. I hope you get all the credits you deserve. Thank you so much to the nurses and aide soignante of the service A1👨‍⚕️👩‍⚕️🧑‍⚕️🧑🏻‍⚕️👩🏿‍⚕️👨‍⚕️👨🏻‍⚕️👨🏼‍⚕️👩🏻‍⚕️👩🏼‍⚕️🧑🏽‍⚕️ le meilleur docteur François💥, Laurie++🤘 , Emanuelle 🙌,Anaïs👈, Claire💯, Mary-Lou🙏, Camille💫, Virginie👏, Margot✌️, Elodie🙌, Denver ❤, Brenda 👍,Laurent💪, Baptiste👐 Room 178

The best hopital ever

The Family Planning and IVG service is incredible, I recommend 100% Welcoming, smiling, attentive and open-minded care. I made an appointment for a contraceptive consultation and the installation was done the same day. I was also offered to do STI screenings directly and even given the opportunity to discuss it with the counselor/psychologist available in place. Highly recommended !

I think one of the best hospitals in terms of "gynecological emergencies", good care, less waiting and the staff is friendly. I met a gynecologist who took care of me really TOP. on the other hand the level 2 nurses, not all of them but the good ten that I had to meet who wanted them to explain my whole situation in front of everyone when it's not easy and they didn't care, I found their attitude quite a pity but really this hospital is TOP.

Very warm welcome at the nuclear medicine department, the nurses, doctors and receptionists are all very empathetic and smiling. What a pleasure to be cared for and taken care of like this when I imagine that it must not be easy for them every day. Perfect 👍

Excellent staff of internal medicine: after many months looking for a diagnosis, they were the first and only to listen, study my symptoms, and find the cause in a rare illness, before sending me to the appropriate structure in Cochin. The structure is modern and clean; 5 stars also to the chef: the good food made my weeks there more pleasant.

Saw the emergency room in the middle of the night, waited less than half an hour, it was quite fast, the doctors and nurses were very caring, and there was even breakfast, although it was simple.

My anesthesiologists were playing Joanne while putting me to sleep. Great and kind staff. Very positive experience.

Gross negligence. I brought my father here because he was having a hard time breathing. The "doctor" wouldn't even examine him, told him it sounded like Covid but said testing is a waste of time, and told us to "wait it out". How are you supposed to "wait out" not being able to breathe? What do people in Vienna do when they're experiencing a medical emergency? Simply drop dead? Embarrassing excuse for a doctor and hospital. Avoid at all costs.

I highly recommend this Hospital. I had an operation and needed to stay there for 2 nights. It was my first time in the hospital ever and I dont speak German so I was double worried. Turned out that all doctors, nurses and other staff are super nice and helpful. Almost all could speak English and even people who didnt still really try. I felt very comfortable during my whole stay and you prove the statement Gesundheit kommt von Herzen!

Mixed bag ... I was here 3 times, the first one for a consultation, the doctor was very nice and clearly explained everything and he said that I need to get a colonoscopy and an endoscopy to confirm my diagnostics and based on that I will get tailored medication. The two procedures were done without any problems (here I really recommend this hospital) by the same doctor. Again he did explained everything clearly. No for the bad part: Today after waiting 2 months to get another appointment to interpret my results and get the tailored treatment and diet suggestions and so on, I've got another doctor, which rushed everything, he did not give me any treatment or any diet suggestions as I expected... he was talking to the phone during the consultation, and he ASKED ME what medication do I take and how often and he quickly wrote me a recipe for that medication and that was it, 2 minutes and done ... no tailored treatment, no diet suggestions, no other explanations nothing! because of this the mixed bag... if you are lucky to get the good doctors, well your are lucky ... if not ... Anyway not recommended ...

My experiences there have consistently been the worst, primarily due to the limited English-speaking staff. I would strongly advise against recommending this hospital to anyone. It's incredibly frustrating to receive appointments scheduled months in advance at 9:30 AM, only to still be waiting for an examination at 1 PM. This is, in my opinion, the worst hospital to visit.

I participated in my daughter's labor. I say that I participated, because I was not there as a spectator, but being an active part of the labor. I didn't give birth to my daughter, I didn't feel the labor pains, my body is still intact and strong. My wife suffered and went to her physical limit to bring our little seed into this world. But I was there, in her every contraction, I was there in every sigh of pain, I was there holding her in my arms and living in our moment, taking care of my family and being the strength and support for my loved one. It was 14 hours of labor, it was exhausting and suffering, but it was also beautiful, magical, poetic, it was our moment, where our connection was strengthened even more. My heart is filled with the most beautiful emotions every time I remember that moment. St Joseph Krankenhaus, I have no words to describe this amazing hospital, I can't think of a better place for us to experience all of this. The midwives, the nurses, the doctors, the pediatricians, how much sensitivity and respect for us, for our moment. They were a fundamental part of all of this, I can only thank them. The "birth ritual" conducted by the midwives was the dance of life, the path of light for our Sementinha. And where some people see suffering, I see beauty, the beauty of giving birth to the beauty of life.

Our heartfelt gratitude to the exceptional staff at the hospital. The care and support my wife received during childbirth were beyond compare. The medical team was skilled, compassionate, and attentive, making us feel safe and at ease. The facility was clean and well-equipped, ensuring a smooth delivery. This joyous occasion was made even more memorable by the hospital's outstanding care. Thank you for an unforgettable experience! ⭐⭐⭐⭐⭐

After a car accident I have been transferred to this hospital and I haven’t doubted for a second if I were in good hands. The doctors and nurses looked after me very well, from the first moments being in the ambulance to the last minute leaving the hospital a few days later. Grateful for the good care I got here.

Fast and professional service. The hospital seems very new and welcoming.

Everyone is very helpful, except for the Doctor who was constantly going for smoke breaks, not taking any time to analyse and completely missing my diagnosis.

The women from the reception are so rude and didn't even listen to what I had to say. I waited 30minutes for an invoice because the only person who can do that was on the lunch break. Also, the doctor who did the sonography which takes 2 minutes told me "it is what it is" after I told him that I have pain in the area that he checked. Never again.

I was staying on the 3rd floor in Confraternität Privatklinik for an ankle surgery last April. All went well, there were no difficulties. Before my stay, the accounting office was very responsive to all inquires. Nurses and doctors were helpful and always assisted me and my needs; they could fluently speak English. I was impressed by the quality of the food! All comes with a price, but that was somehow inline with expectations for a private clinic.

Went there for a knee operation. The receptionist was unwelcoming and rude. The nurse who took the firsr details seems to have been too tired at the end of his shift. Not only did he forget to bring dinner as promised but put some important derails wrong, e.g. that the right knee should be operated and not the left. After 2 nurses and a doctor all kept saying my left knee was to be operated it was really too much. The floor doctor put a needle for the iv which when the nurse tried to hook up was transmitting the liquid outside the vein - which is quite painful! When i yelped at the pain, and corrected for the x time that my right knee should be operated and not the left one, the senior internist doctor in the room said that i was provoking her (!) Another person came to put in the needle for the iv, and after puncturing me about 8 times in different places said he gives up and the aneastesist will hsve to do it at the OP theater. Honestly if the knee surgery was not an emergency (carthilage broke and fractures on kneecap made any movement impossible) i would have walked out. I have to say however that most nurses were kind and compassionate - however when mistakes are put in the system they seemed unable to rectify, which however could have had serious consequences. I gave this information on their feedback form - but there was no resonance. Since this happened during Easter i assume management does not care and the requested feedback was a waste of my time. No surprise that the final bill was inaccuracte. I will not go into this hospital again and do not recommend it.

When the employees are rested and there is no Corona, it is a great hospital. Thanks! I have severe headaches like crackles and nausea.

The reception in the gynecology and birth department was excellent. The entire team is competent, friendly and helpful. I felt well treated all around and we Burgenlanders can be lucky to have such a hospital. Many many thanks.

Fertility clinic... my 4th transfer was negative... you always have another doctor who doesn't know anything about you Even though he has the folder in front of him, examinations were always different, tablets and injections are simply forgotten or are suddenly no longer needed, I absolutely don't feel like I'm in good hands in this fertility clinic... they're just out for money. You'll never see me again...

I arrived on time for my MRI appointment. Staff very friendly and competent. After that I had to reschedule an operation date in the gynecology department. The ward sister personally took me to the outpatient clinic, where the head of the department immediately addressed my concerns and kindly and even arranged the anesthesia appointment for me. There is so much complaining about outpatient clinics and hospitals, there needs to be some praise. Thank you very much and kind regards! Barbara Munzinger

Very modern, clean and friendly. The staff were all just great! My daughter, 11 years old, has an injury to her foot and was thoroughly examined, including an x-ray - all in about 45 minutes! A huge thank you from all of us!

A big thank you to the entire staff of the Rohrbach Hospital, especially to the surgical team. As soon as I was accepted, I felt understood and I was told that I would be treated with warmth. The inpatient admission was overwhelming. Everyone was friendly, in a good mood, always concerned about their patients. In my opinion, our Austrian health system is currently sliding into the abyss, but the KH Rohrbach has proven to be well organized and stable. Thanks again for the great care.

Nobody likes to be sick, but when they are, they wish they had a hospital like this. Top staff, fully motivated and friendly. It's the same with doctors. These people more than deserve my rare five stars. Only the food could be better. Otherwise, hats off and respect.

A meniscus injury took me to Waidhofen/Ybbs. I would like to thank EVERYONE for the good and friendly support. I particularly feel the need to express high praise. Thanks Dr. Schitz is no longer in pain!!

Hello, I got a new hip. Been to several hospitals but this one was great. The sisters are always ready, very friendly and helpful. You never heard an unfriendly word, no matter how many times you rang the bell. The doctors calmly answered all of your questions. I would like to thank everyone for the nice care Kind regards, Annette

Great people ,great profesionalism, all my respect !

This hospital was a huge letdown. My aunty had a major brain surgery here on September 13th, but things went downhill from there. She was moved to a normal ward after 24hrs. They completely failed on monitoring her reoccurring symptoms like vomiting and headache on September 16th. Sadly, my aunty passed away due to their poor care. The doctors and nurses were absolutely useless and couldn't even figure out what went wrong. Plus, the staff wasn't polite at all. It's just really disappointing!

A wonderful hospital and a wonderful medical staff, nice and smiling, and they have the best doctors. Their services are great and I felt like I was in a hotel.

I am very very happy and I am satisfy everything you has done for me. Thank you so much.

They are very nice… very accommodating. Treat all patients well

Very nice welcome , staff very competent and a great surgeon for my hand : the doctor Magali Brun .

As a person with general insurance, I was in the clinic for a catheter ablation. Was treated very friendly and competently from the moment I was received until I was discharged yesterday. All the employees were always very friendly and well-positioned. Many thanks to everyone. And if I don't like to say it, I really liked it, but hopefully it was the first and last time :) But if it is necessary, this is the clinic where I would like to be treated.

The emergency center at the Hirslanden Clinic Aarau impressed us. When we arrived at 5am we were immediately taken to a room and the emergency team was extremely friendly and accommodating. Compared to the KSA Aarau emergency, there was a world of difference. We were very satisfied with the immediate help and targeted treatment. We would like to thank the emergency team and will certainly give them a gift basket. Thank you for your excellent work, keep it up!

If you have an emergency situation, you really get looked after very well here. Excellent team at all levels, from ambulance crew onwards.

Amazing hospital - had my first big operation and prolonged hospital stay there and every single member of the staff was wonderful, especially the nurses. I very much appreciate their kindness and care during this stressful time! From the ER, to the MRI and orthopedic team to the operating table - every single person involved was highly competent, professional and empathetic. A big thank-you to all. I have to complain about the food, which was truly awful. Everything tasted of salt and wasn’t good at all. The kitchen was not flexible and I could not order from the menu unless I did so the day or many hours before. Good and healthy food is an important part of recovery and for a private Swiss hospital, what I was served was unacceptable. I am still giving the hospital 5 stars, because the medical care is exceptional and that is the most important thing when facing a health obstacle.

I had a head injury some time ago and went to Lindenhofspital in Bern. Extremely well treated by the staff. Hospital is very well equipped and organized. Special thanks to Dr. Nina Mäder.

Tend to be tolerant and treat patients as human beings.

Wonderful people, very good and professional attention, they were fast, attentive, available and very, very kind. Don't hesitate to go there if you ever need medical assistance in Lucerne. Oh, and the emergency services, 10/10. I give them 5 stars, they deserve twice as many.

Great physio team in very friendly environnement with a postcard view of the Alps

I had a carotid artery surgery. I was very happy with Dr Prof Ockert . He correctly diagnosed the root cause and the needed operation. He also invited my wife to to hear the risks for not doing it and the risks for doing it. We felt this was important as the outcomes could change our livestyles. Finally the operation was a great success. Good team work between the doctors too.