Extrapleural pneumonectomy (EPP) in 3 Thoracic surgery clinics in Portugal

My wife and I have been going to this hospital for a couple of years. We have a family doctor (always late but doctors do have other patients with problems that need intervention, I like to think) speciality doctors for hematology, dermatology, gynecology and urology. They all have a specified amount of time to allot to each patient for consultations so sometimes it seems rushed but they have all been very professional and in almost all cases attentive and caring. The hospital is very busy and i think the receptionists do an excellent job of helping patients.

Mammogram and ultrasound checks everyone's helpful. Friendly and professional felt relaxed with all the helpful doctors .nurses and receptionistist would give them more stars 🌟 then five

Recepcionists who answer the phone are hysterical and rude. The worse!! The lady who answered to me and didn’t want to transfer to her boss or the person I called for, started yelling as crazy to me. Asking me personal information but she denied to give me even her name or transfer the call. I even advise her to take a valium and she hung up on me. Crazy lady

I had the worst experience in care, I had an obstetrics consultation, and Dr.Ana Branco, who attended to me, was extremely rude, I felt offended, talked about my country of origin and even revealed the sex of my baby, without even asking. If you would like to know, you leave the room completely destabilized, I'm thinking like a doctor who treats pregnant women, doesn't have the slightest bit of empathy! It's a shame to pay so much for a consultation and go through a situation like this! I chose Hospital da Luz, because I believed that there would be excellent professionals there to assist me, especially at such a sensitive stage, which is often pregnancy! But I would give 5 stars to the nurse and attendants who were super friendly and attentive, the opposite of the doctor.

Good experience in the A&E but regular appointments get very delayed. The doctor was 29 minutes late for my appointment. Not a good use of my time.

Hospital

I waited for 1h40min for an appointment and it got to the point where they wait was ridiculous, I had already had to cancel my next thing, and felt absolutely frustrated for coming all the way for a consultation, waiting so long to then desist as I don’t have more life to lose on this. The only reason I don’t give it 1 star is that the receptionist was nice and helpful and that the check in was easy. I don’t plan on going to CUF for help ever again.

They performed the surgery well. But was too expensive, they took far too long for a private hospital and they didn't explain costs. I cannot dispute the charges without making an account but I can only make an account by going in person. Not sure if it would be better than a public hospital in most countries

Just want money, no more than that. They told us to pay an amount of money regarding an appointment in the hospital and we already paid it then found a higher invoice to be paid later while we confirmed in the hospital several times that there would be no extra cost.

Dental clinic in the center of Lisbon with good parking. The dentist treated my tooth with no rush or pain. friendly people

Dr Roberto and his team are fantastic, I attend the setubal clinic, I had all on 4, as you imagine having all teeth removed was a stressful time for me, but dr roberto did an amazing painless procedure, I was given my temporary teeth the same day, I’m England based so will be flying out several times more to get my real teeth fitted, I’m more than happy with the smile I have at the moment, I’m confident with dr roberto and his team will give me the best smile, thank you all so much, and see you all soon x

First appointment for implants diagnostic very professional and friendly by Dra. Ana and assistants. The tools for 3D panoramic radio mandatory for accuate and efficient diagnostic are of high quality. The clinic is very clean and i have no doubts about the high academic and practice level of all the staff of the clinic (as usual in Portugal). See you soon for the implant installation.

I would be very careful before allowing this clinic to do any procedures on your teeth. I came for a check up, was told I needed a filling, to which I was very surprised because my teeth were given the all clear 6 months prior. However I decided they must know what they are talking about. After the filling I was in a huge amount of pain for weeks. I came back in and was told I needed a root canal. I seeked advise from 2 other dentists because I thought this was crazy. After more x-rays I was told both times that the inside looked normal but my tooth had been drilled down so much that it resembled the tooth of an 80 year old. I'm 42. The protective layer had been drilled down because I was experiencing pain after the filling and Meditental thought the tooths was touching the top one. It's now 10 months later and I still can't chew properly on my left side. I will have to have the filling taken out, redone and a fake protective layer on top. I'm furious because I didn't actually need a filling in the first place, it was done as a precaution. This was on top of another very expensive procedure that claimed to fix gum disease because I was experiencing pain. After 10 months I'm still experiencing pain and I have now found out that my tooth is moving thus causing pain to the gum area in question, and likely had nothing to do with gum disease. I hate leaving bad reviews, however in this case I feel this clinic treats expats like cash cows instead of being honest about the actual treatment that is needed. The staff are very friendly but in these cases the treatment is questionable. I have since found another dentist in Lisbon who is reliable and honest. If you're doing a big procedure, I would seek alternative advice before going ahead with this clinic.

I was on holiday in Lisbon when I got really nasty toothache and infection which caused my cheek to get swollen, so I contacted the closest dental clinic, in this case - Medidental clinic. They were able to make an appointment later the same day. The staff was very nice and helpful, they all spoke English well and the dentist was really considerate and careful. There was nothing much the dentist could do because of the infection, so she took an x-ray, explained me what is causing the infection, prescribed antibiotics and explained what should I do after. I paid 30 EUR for the visit. The overall experience was pleasant considering I was in pain and very nervous. I definitely recommend this clinic. The antibiotics worked their magic and I got better the next day and was able to fully enjoy the rest of my holiday.

From the very first contact I was impressed with the manner and attention given to my enquiry by the receptionist. Great dentist who was super helpful and explained everything. After a check up, any areas of concern where explained to me and I was given a detailed cost. Fantastic clinic (Alcântara and Campo de Ourique), wonderful staff. Very happy with my experiences and will definiteley return!

I would be very careful before allowing this clinic to do any procedures on your teeth. I came for a check up, was told I needed a filling, to which I was very surprised because my teeth were given the all clear 6 months prior. However I decided they must know what they are talking about. After the filling I was in a huge amount of pain for weeks. I came back in and was told I needed a root canal. I seeked advise from 2 other dentists because I thought this was crazy. After more x-rays I was told both times that the inside looked normal but my tooth had been drilled down so much that it resembled the tooth of an 80 year old. I'm 42. The protective layer had been drilled down because I was experiencing pain after the filling and Meditental thought the tooths was touching the top one. It's now 10 months later and I still can't chew properly on my left side. I will have to have the filling taken out, redone and a fake protective layer on top. I'm furious because I didn't actually need a filling in the first place, it was done as a precaution. This was on top of another very expensive procedure that claimed to fix gum disease because I was experiencing pain. After 10 months I'm still experiencing pain and I have now found out that my tooth is moving thus causing pain to the gum area in question, and likely had nothing to do with gum disease. I hate leaving bad reviews, however in this case I feel this clinic treats expats like cash cows instead of being honest about the actual treatment that is needed. The staff are very friendly but in these cases the treatment is questionable. I have since found another dentist in Lisbon who is reliable and honest. If you're doing a big procedure, I would seek alternative advice before going ahead with this clinic.

I was on holiday in Lisbon when I got really nasty toothache and infection which caused my cheek to get swollen, so I contacted the closest dental clinic, in this case - Medidental clinic. They were able to make an appointment later the same day. The staff was very nice and helpful, they all spoke English well and the dentist was really considerate and careful. There was nothing much the dentist could do because of the infection, so she took an x-ray, explained me what is causing the infection, prescribed antibiotics and explained what should I do after. I paid 30 EUR for the visit. The overall experience was pleasant considering I was in pain and very nervous. I definitely recommend this clinic. The antibiotics worked their magic and I got better the next day and was able to fully enjoy the rest of my holiday.

From the very first contact I was impressed with the manner and attention given to my enquiry by the receptionist. Great dentist who was super helpful and explained everything. After a check up, any areas of concern where explained to me and I was given a detailed cost. Fantastic clinic (Alcântara and Campo de Ourique), wonderful staff. Very happy with my experiences and will definiteley return!

Dr Matilde is the most humane person I have ever met, excellent people, excellent professional, I can only thank you very much

Excellent consultation and diagnostic

Lately Dr. Matilde removed my partially impacted wisdom tooth and did a good job because it didn't leave me with a swollen cheek.

Went to the ER one Wednesday afternoon, around 13:30. The receptionist saw I was in pain and explained I had taken the wrong password ( you have to press "Consulta Permanente"). She helped me with that and in less than 5 minutes I was called and directed for treatment. Waited about 40 minutes and was seen by Dr. Ramon Maldonado Acosta. Very kind, attentive and in no rush. At 15:00 I was already home, having been to the pharmacy as well. The hospital charged 73 euros. I think it was well worth it. I was in a lot of pain & discomfort. Staff & doctor were really nice.

Amazing service. After going to Loulé public and then Faro, neither surgeons were able to get the foreign body out of my toe and I was told to leave it despite agony and not being able to walk. I attended Hospital de Loulé in desperation for a competent Doctor to assist and I was privileged to have Dr Ruben as my surgeon. What a genius! 1.5 hours from initial GP appointment, xrays and surgery and the extraction was a success. Amazing, wonderful staff and beautifully clean, calm hospital. Thank you everyone for my incredible experience.

Staff are very polite, but to get through to the Hospital on the telephone is almost impossible. The recording is absolutely a waste of time, if you listen carefully it says ‘your call is important to us and we have recorded your number and we will call you back’ They never call back so you try again and wait for them to answer, which can be over 30 minutes .

Not possible to schedule appointment via phone, only email. Very long waiting time, appointments are always late for 30-60mins or longer, and management does not notify about delays, patients time is not respected at all.

**^Racism warning. I met with Dr Raquel Vieira to have my implant taken out as me and my husband wanted to start trying for children. Firstly she wouldn’t let him be in the room even after I insisted. Then during the procedure she proceeded to tell me “COLOURED men like to have many wives” and told me I needed to “really check” to see if he had other wives, and children I didn’t know about. This was extremely shocking to hear, coming from Sweden and the U.K. I felt very uncomfortable as she was stitching me up I was in shock and felt very unsafe around this doctor. I can only imagine how she would treat me if I was darker skinned or god forbid decided to make her my doctor for my pregnancy. Very unprofessional and unpleasant let alone racist and illegal.

The service too bad I’m trying more than 2 months to take appointment to show exams to the dr their phones never answer! They never respect people