Neuroblastoma treatment in 18 Oncology clinics in Russia

Doctors are people who are able to draw a life line on the palm of their hand. You really become convinced of this when you are faced with the question: leave everything as it is or take the chance that talented and attentive masters of their craft can give you, now I mean the doctors of the clinic. Give a chance for happiness, because as Mikhail Bulgakov said: “What elements make up happiness? Only of two, gentlemen, only of two: a calm soul and a healthy body.” I thank all the clinic staff for hearing the questions: is there a chance, is it possible to do something? It costs a lot, and not everyone is capable of it. Only those who are modest in their speech, but decisive in their actions are capable, such as the doctors of the clinic Kazakov Maxim Petrovich and the chief physician Pylev Andrey Lvovich. Thank you very much.

We chose this clinic solely based on reviews and I can say that the Euroonko clinic really lives up to my assessment. We came here with a serious diagnosis. We have been examined here for more than six months, the doctors performed a complex operation. Thank them very much. They gave us hope. The attitude towards patients is really decent. Yes, Expensive..., but life is at stake - this forces you to take the right step.

In 2020, after the closure of hospitals due to Covid, I was only admitted to Euroonco. They provided the necessary assistance and began treatment. After CT, surgery was performed. Very high quality treatment, after which I felt good. Now the situation has developed that I have applied again. Other clinics could not help me. I am very grateful to the attending physician Kazakov MP and Pylev AA, Zhandarva AA and all the medical staff... They treat me here.

Wonderful clinic! Absolute purity. The doctors are amazing. Today I was at a reception with Nadezhda Fedorovna’s Daisies. Excellent doctor, explained everything in detail and prescribed treatment. Prosperity to the clinic and health to all employees. We need you!

4.11.23 I came at 8:00 to donate blood. As a result, the nurse arrived only at 8:30. I went to the receptionist twice and asked where the nurse was, she said she went to give an injection in the emergency room. Such a mess. I paid the money and waited another 30 minutes for the nurse. Is this a high tech clinic???

I took tests at the WMT clinic on Postovaya and registered at the reception without any problems. The administrators helped me connect my personal account, which received all my test results the next day. I was pleased with the cafe and water coolers on each floor. It’s convenient to eat after taking tests on an empty stomach

Well, what can I say, for the inadequate money they charge for services, the doctors are still ok, but the staff could be more polite. The attitude is as if I am in a free regional clinic. Dissatisfied faces of nurses, waiting 40 minutes for discharge and constant questions about when I will finally leave and rolling their eyes at my requests. A special gem was the cloakroom attendant who confronted me about why I left my jacket. They left me at the department because I felt bad. As if I had to run after them all, which is what I had to do

Very good medical center. The doctors are all experienced and knowledgeable. And most importantly - with a sincere desire to help people! They do it efficiently and conscientiously. They personally helped me cope with a serious diagnosis in 3 months!

Great clinic. 5 points. I have long wanted to have an operation, but I couldn’t choose a clinic... I finally settled on Sandinavia, which I didn’t regret at all! They were the only ones who offered me the support of a manager. I arranged for accompaniment during registration at the clinic. The whole procedure was so quick, simple and easy! No extra worries or hassle. In the evening I also wrote to my manager and clarified a couple of points. I felt that I was not alone)). I am very pleased that the clinic is developing and doing everything for its patients. I wish you not to slow down and keep up the good work!

Yesterday I visited the medical department at Krasnaya Presnya. I have always been pleased with the service in other branches, but this left just a terrible impression. The slowness of the receptionist's work could have been tolerated, but the way the security guard behaved is simply a disgrace to the nurse. I was with an elderly mother and one-year-old son; we were not allowed in with our stroller. The security guard held the elevator and did not let us go up, all the visitors to the clinic swore at him, but he put on a show out of his integrity and rudeness. Then we waited 15 minutes for the stroller from the clinic on the first floor, which is why we were late for our appointment with the pediatrician. The nerves frayed for me, my mother and my son. I'm deeply disappointed. I also don’t understand what kind of rules these are so unique to the red freshwater department. In all other departments they allowed us in with a stroller without any problems. These rules were invented by an idiot who never carried rude children on himself. It was painful to look at the poor mothers who moved with mother's bags and babies from floor to floor. Why are there no free strollers for infants downstairs if you are not allowed to bring your own strollers? What does this ban on strollers save?

My attending physician insisted on pressotherapy as part of my course of treatment (I have a venous circulation disorder in the lower extremities). And I am very glad that he insisted on this. After pressotherapy, the heaviness in my legs that had already become familiar went away, and there was such lightness that words cannot express it (only those who have similar problems will understand). This procedure helped me a lot.

My son is 6 months old, there is slight muscle hypertonicity, our pediatrician advised him to get a massage. We completed a course of procedures in the children's department of the Medsi CDC on Krasnaya Presnya. The impressions from the specialist were exceptionally good, he was very attentive to the children, it was immediately obvious. He behaved carefully and attentively with the child. I will keep this institution in mind for the future.

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Expensive company than a hosptial

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

I turned to the surgeon proctologist A.A. Oganesyan. at the end of November, with a problem that I don’t want to voice. I have been suffering for a long time, and was already aiming for surgery. We talked everything through, told everything, ordered tests, which I took the very next day. The results came the same day. The day of the operation was set. The operation went well, the staff was very responsive, they explained everything and listened to requests. The rooms are good. The prices are not astronomical, in my opinion. Now I am recovering under the supervision of a surgeon. Thanks to all the staff for their work. (The reception desks of both branches also have red-haired employees who supported and advised). After the operation, nurses regularly came by and asked what I wanted. They brought tea, water, cookies. It was very comfortable.

The only place where they do an EEG while a child is sleeping under excellent conditions. I would like to express my deep gratitude to nurse E.I. Shevchenko for her wonderful attitude and professionalism! She answered all our questions, helped with everything and dispelled our fears. In the end, everything worked out great for us. Thank you very much!!!

Medica Mente, good place. Friendly staff. I visited for the first time, in two branches. Endocrinologist and orthopedist. Received recommendations. Pharmacy on the premises of the clinic. Prices are moderate, pensioners get a discount. I will visit.

In May 2022, we urgently arrived from Kazakhstan to the clinic. It was necessary to install a drainage to remove bile from the liver. The condition was quite serious, bilirubin was more than 500 units. In Kazakhstan it was not possible to install drainage, it did not work. Ivan Mikhailovich Davydov did an excellent job with this complex operation, many thanks to him and the clinic for this. Excellent care, modern equipment, competent, experienced doctors.

At the beginning of August, I underwent a full check-up at the NACFF clinic. I really liked the clinic, the level of high professionalism of all the doctors. I especially want to express my gratitude to the therapist Pashayeva Zhavgar Magomedrasulovna. Despite her young age, Zhavgar Magomedrasulovna is a professional in her field and helps resolve all issues related to my health! A very sensitive and responsible specialist. Good luck, development and prosperity to the NACFF clinic!!!

A good clinic, competent doctors, I really liked Nelegach Tatyana Vladimirovna. Competent professional, patient and very polite. He tells everything on the shelves, a very pleasant person. I also liked the ultrasound specialists, the comfortable atmosphere. The neurologist who did the echocardiography of the heart is very charismatic and attentive. I didn’t really like the gynecologist, Khugaeva, the feeling that I consulted not with a doctor, but in the market) I don’t like gynecologists, it’s difficult for me to have examinations, my body twitches reflexively, that I can’t do anything about it and I have to endure through force. (And I already tried to endure as best I could and lie still) this is when you try to insert lenses into your eyes and the eyelids begin to close themselves. They did a screening of the cervix, I thought I would burn with shame, during the examination, constantly “well, why are you twitching, I don’t hurt, you are having sex, but what’s terrible” post-Soviet attitude entered the chat) inappropriate questions about earnings, etc. ) Most likely, as a specialist, she is really competent, she has gone through so many institutions in her practice, but her attitude towards patients should be improved. In general, the hospital is good, I recommend. Their only disadvantage is poor management, and untimely approval of preliminary plans and estimates. The price tag is adequate, but if you go through a check, prepare for the amount not 110,000, but from 130,000 (if you are about 20 years old) and from 250,000 if you are about 60. Passed 3 times checkup, me, husband and grandmother. And they did an operation to reduce the grandmother's breasts, we are waiting for the results) Doctors - 5 out of 5 Atmosphere - 5 out of 5 Management - 3 out of 5 Politeness - 5 out of 5 Patience - 4 out of 5 Value / quality - 4 out of 5

I would like to express my deep gratitude to the doctor of the Boboshko clinic, Alexander Vladimirovich, for the most complex heart surgery, Vladimir Grigorievich Volkov. Thank you very much for your professionalism!!! God bless you!!! Many thanks to all the staff who looked after him during the postoperative period! Special thanks to Dr. Natalya Valerievna Novikova! Her attitude towards patients is an example of sensitivity, responsibility, and high professionalism!! Sincerely, the family of Volkov V.G.

My relative is dying of cancer without treatment. She is either admitted to the clinic or sent home without starting treatment due to bureaucratic delays. A person counts every day, but apparently this is not as important as a new piece of paper, right?

Above all praise, specialists of the highest class, service personnel deserve the highest marks. There is order and goodwill in everything.

I would like to express my deep gratitude to the doctors of the traumatology.orthopedics clinic.for their sensitive attention.and care during.my stay.Starting from.the head.of.the.department.to.the.coordinator. Christina, the doctor who operated on Tkalin. Artem Nikolaevich, attending physician Mikhail Belash. Andreevich, Alekhan Andrey Nikolaevich. That's what people in their places mean. I bow to you for your hard work.

There are no complaints about the doctors. There are also no complaints about the conditions that I almost wrote about the content. But ! Administrators of this institution! Make sure that you don’t have one at checkout, at the checkout counter, at the register, or at the reception desk!!!! your specialist was rushing about, but at least half of the declared 13 windows were working! I completed the procedure faster than sitting in the queue at the reception at the cash desk! Again ? You have one employee working for you! One !

According to the profile of treatment, they were satisfied with the doctor and the attitude towards the patient. Nice and professional doctors. Ambiguous opinion about a paid hospital. 6600 rubles a room. Disgusting food. True, how can you feed "it"? Cold jelly soups made from some kind of pasta, with a hint of defrosted chicken meat, half-dried pies. The husband asked the clerk for lunch instead of soup for potatoes, she said that she had promised her to another ward))). For breakfast, kefir and orange))). A bathroom with a persistent smell of sewerage, which was not eliminated, even by pouring a product into it (from home, by the way). Each gesture of the staff and procedures is paid in addition to the cost of the ward. Free was only a thermometer at night)))). Well, in general .... having such prices for paid services and the state budget, the FNCC of the 90s and 2023 remained the same (with the exception of the new CDC). The same doors in the departments, the same shabby floors, the same stream in which to find a competent doctor is a lottery for a million. All good and health!

Knee replacement was performed. The operation was painful and complicated.. I was very pleased. High specialists, masters of their craft. Just wizards. And what else I liked was the attitude of the staff. The team is united and attentive. thank you for everything

On July 20, 2023, an operation to replace the left knee joint was performed. I would like to very much thank the entire operating team of doctors and nurses of Anesthesiology for their professionalism, sensitive attitude, attention to patients, and also say words of gratitude to the entire team at the trauma department of the hospital. Thank you very much. Good health to everyone

I would like to note the high professionalism of the highest category cardiologist Evgenia Nikolaevna Preis and the medical staff represented by Valeria Valerievna. At the doctor’s appointment, I received qualified answers and recommendations for further treatment. Thank you very much for your attention and sensitive attitude towards the patient during such a huge flow. Good health to everyone!

Congratulations to the entire wonderful team of the V.A. Almazov National Center on Medical Worker Day! Many thanks to all the staff of the 1st cardiac surgery department and the 4th cardiac intensive care unit for the wonderfully performed complex open-heart surgery, you gave me a new quality life! A low bow and gratitude to cardiac surgeons Dmitry Valerievich Bendov, Amir Nasirovich Ibragimov; anesthesiologist-resuscitator Oksana Valerievna, cardiologist Yulia Sergeevna! You are doctors from God, you have golden hands, you heal the heart with your heart! Be always healthy and happy! Sincerely devoted to you Elena Evgenievna.

I would like to express my boundless gratitude to you, Denis Aleksandrovich, the head of the department, and your team at the urology department, for the professionalism, attention, and emotional sensitivity shown in connection with my treatment and surgical intervention. At the department, the doctors performed additional, high-quality research using modern medical technologies, and prepared me for the operation. The unique operation was successfully performed by a wonderful surgeon, a doctor, as people say, from God - Evgeniy Sergeevich Gilev. And I had the opportunity to return to normal life, as well as hope for a full recovery. I am already at home and maintaining my health by following his recommendations. The operation was successful also because other specialists from the department also took part in its preparation and consultation. Many thanks to the doctors: Shelipanov Denis Aleksandrovich, Shanava Gocha Shakhievich, anesthesiologist-reniamatologist Anton Igorevich Pankevich, operating nurse Alena Andreevna Kuzmina and nurse anesthesiologist A.G. Meladze. Thanks again to all the doctors, nurses, Valentina Mikhailovna, who treated and cared for me, as well as for their dedication to their profession, for their selfless service to people, returning to them the most valuable thing - health. I wish that your dedicated work and medical research conducted by doctors will be duly appreciated by our state. Good luck to the whole team! With sincere respect and gratitude, Valentina Makara!

09/12/23 I came to pick up the child’s certificate for the pool. The result: it is impossible to get to the doctors. There are two pediatricians working for the entire clinic (one for newborns, the second in the office for a one-step certificate). At the nurses' station they send you without an appointment "on a first-come, first-served basis" - naturally, this leads to swearing in the queues. I waited for two hours, left with nothing, because people came in a stream by appointment. ))) very competent system, I'm delighted)

Good afternoon. I want to express my deep gratitude to the pediatric surgeon Nikolai Fedorovich Shchapov. Doctor from God. Saved my son. EVERYTHING EXPLAINED, UNTIL THE LAST WAS IN CONNECTION. THANKS A LOT. Yes, to all the staff that was with us. Thank you very much. The hospital is at the highest level, the staff is polite, helpful. The rooms are clean and comfortable. I really liked the service. Prosperity to you in the future. Nazarova M.B

Many thanks to the therapist, cardiologist Dmitry Yuryevich Shchekochikhin. Doctor with a capital letter, a true professional. When other doctors shrugged and did not know what to do, thanks to the doctor, he was able to carefully analyze the medical history and build a successful course of treatment.