1 clinic in Las Palmas de Gran Canaria

I have been hospitalized for five days and I wanted to thank the good treatment received from all the health personnel. Both the surgeons and nurses, etc... I especially want to name the first person who treated me when I entered the room where they prepare you for surgery. Miss Margarita is as professional as a pine tree. All the nerves I had about the operation were taken away as I went along. Thanks to your professionalism as a nurse. All my gratitude to everyone and especially to Margarita.

Telephone number never

Very efficient and punctual and above all professional. Excellent health care and customer service 👏

Excellent service . Professional doctores and they take care of their patients in a very human way

Im calling all day to cancel an appointment with traumatology, no answer all day, it's been always like that i have to keep calling for hours maybe they pick up the phone, but today no one pick up the phone.

Horrible! If you are pregnant, look for another place. My experience: 1. The doctor didn’t explain anything, only what I couldn’t eat. Didn’t ask anything about how I was feeling, if I had nausea, or anything. Didn’t ask if I was taking or had to take any medications due to other conditions. Didn’t say anything about exercising, she literally gives no recommendations on anything unless you ask, literally she didn’t even say anything about the supplements one is supposed to take, I had to ask! If this is like this on the first appointment I don’t want to imagine the rest. 2. You get an appointment at 10am and the day before you are given by an SMS 2 different a appointments, 1 at 10 and the other one at 11am without any previous notice and you are not even told the name of the doctor! 3. On the phone they said my insurance was accepted, when we got there it wasn’t because Dexeus Mujer is not the same as the hospital (they don’t tell you that on the phone) and we had to pay 225€!! 175€ of those for an eco which it’s not even printed !!!!! 4. Our 10am appointment started at 10:55am!! I can accept 20-30min of delay but not 1 hour for a really expensive service. 5. The nurse sees you with disdain if you talk to her in Spanish instead of Catalan! They praise themselves online of speaking so many languages that getting this kind of attitude for a really expensive service is unacceptable 6. You are not allowed to record on the eco because they do it for you in theory, but they didn’t because “it was too early” but they didn’t say that upfront, just after I asked and all the moment had finished Overall the experience was very poor and I am very disappointed of having had my first eco here, they made my experience quite sad. Won’t be coming back

I've tried to book an appointment for a general medical check-up, in multiple occasions, both using the form on the website and calling to the phone on the website. On the phone, I provided all my contact information again, and the company told me that they were an intermediary and that the Teknon Medical Center will call me back. They never called me back nor sent me an email. What do you do with the information that you collect if you don't contact the people, at least to tell them that you can't offer them an appointment?

This review pertains exclusively to the private patient accommodations, a significant financial investment. Regrettably, the experience was far from satisfactory. Commencing with the disinterested demeanor of the receptionist catering to private patients, the overall quality of the room and bed provided was found to be subpar. The supplementary bed was notably uncomfortable, and the staff seemed unenthusiastic about their roles, creating a palpable sense of apathy. We strongly recommend considering alternative hospitals if you intend to receive private patient care.

I had to stay there with my baby during our short stay in Barcelona and as difficult these two nights have been - my baby and me have been treated as perfect as possible. Although conversation was difficult sometimes - they have tried their best to make usfeel as comfy as possible! Can only recommend it. Best greetings and muchas gracias to staff on 2nd floor!

I am shocked at how mediocre and overrated this nationally famous clinic is. Even as an international, self-paying client my appointments in late 2022 were continually mixed up and, worse still, the 3 weeks of extensive diagnoses were inconclusive and they recommended cortisone for the pains throughout my body, claiming there was no alternative to this treatment. My pains steadily increased and at one stage I could no longer get out of bed without help. I finally visited a microbiologist in Hamburg who correctly diagnosed the cause, and with a simple change of diet I was pain-free within a week!. I am now completely off cortisone.

The worst childbirth that you could imagine! Unfortunately, we chose this clinic for childbirth. At the 39th week Dra. Laura Muñoz Saá said me, that labor induction was needed. Although we did not agree with this, but we trusted her words that everything will be fine and that it is better for me and child. The doctor assured only about the advantages of induction of labor. However, there was not a word about complications and possible consequences. Although everything was written in the informed consent. After the start of induction, irregular labor began (opening from 2 cm to 10 cm per hour). I screamed from pain and begged for pain relief due to excruciating pain. Everyone just said that I should breathe, and I will never forget the words of the anesthesiologist who came to install epidural anesthesia. He said "all women give birth, what do you mean you can't sit down for 2 minutes?" In those moments, I prayed that it would end soon and barely sat through those 2 minutes of hellish pain. After the examination, the doctor on shift told that the cervix was already fully dilated and the child was in distress. I was told that a caesarean section should be performed immediately. To go through hellish pain so that it ends with an operation is not the worst. The worst thing is when they start making an incision, and you say that you feel pain, just pain, and not the feeling that something is being done. In response from the anesthesiologist, I heard "don't make it up, you can't feel pain." No one but me will understand the torments that I went through and that left a mark on my heart forever. The most beautiful day of my life became one of the worst for me due to excruciating pain and a feeling of helplessness. When you beg for pain relief, which they still think about giving you or not, because they don't believe that you can feel such unbearable pain. The only thing that was at the highest level was the help of the nurses and the matrons with the child. Thank you very much for your work and help!

My parents have been getting treatment at this place since 2018 and since it's doors first openend then, the customer service and quality has gone down by a lot. They are taking on too many people and they are loosing sight of what matters most: the patient and their family. I lost my father recently and I am sure that his doctors at the CUN could have looked after their patient more in detail rather than making us wait for hours sometimes and the most difficult part was for my dad or me to get a hold of his doctors. The ER room service is also basically non existent. I will never use that Clinic again. Great doctors, latest Tecno but not attention to detail and bad administration.

Very good hospital with excellent services

Everything takes a lot of time. But overall this hospital is amazing. 1 kidney stone takes 4 months to remove. The employees, cleanliness, equipments are really good.

Terrible experience! I have been waiting with my friend, who we suspect had a stroke, for more than 3 and a half hours and all the doctors and nurses have been rude and useless. They have done the same test 3 times, and still not come back with the results from the blood test or urine test they did 3 hours ago. I am not a doctors but I am pretty sure she should have had a scan by now, and if this was a pre stroke we are essentially just waiting for the real one. Doctors are meant to help people not stress them out and watch Netflix while someone thinks they might be dying. PS. We only got a bottle of water after 2 hours even though we already asked in the ambulance.

The bad service they have is horrible. They tell me that they take me a while to attend because it is not serious, but it turns out that I arrived at 6:30 p.m. and at 6:45 p.m. they gave me the paper to go to the counter. It's 9/15 and there is no one left from the time I arrive. Thank goodness it wasn't important because my tests are still missing and so are the others. They are home . I am asthmatic and can barely breathe because of the power of the heat in the room and on top of that they leave me lying in the middle of a door that opens and closes every two seconds. Dr. Pichel asks me for some tests that I don't know why or why because she hasn't told me. In other words, a zero service, be careful with the dictation, Pichel is a bad person and unfortunately it is the second time that he treats me like a dog when this individual touches you because he has less vocation than empathy. And the lack of professionalism, closeness or proximity to helping the patient! Above they have more to say. I recommend that you complain because this system is great garbage! Like the attention in the establishment.

I have to go to this hospital a lot, in addition to parking being impossible, to enter the main door there are tons of cars waiting and occupying the entrance of the cars to drop off patients, everything collapsed daily. It's a shame that this hospital doesn't have a guard. sworn controlling traffic and access like they have at San Rafael, how can they have the entire main entrance blocked and the parking lot blocked daily and not hire a sworn guard like other hospitals? that says a lot about the category of the hopital

Private hospital where you arrive at the emergency room and wait 3 hours to be treated because they only have 3 doctors! And to have an ultrasound it took them more than a month to make an appointment and since they had to change it until January they don't have time... It's a shame to pay private insurance for this. Disaster of organization and way of managing this hospital. The people who work there are charming and professional, it's a shame that they have to work for such a poorly run center.

We cannot be more grateful to the entire team at this center. 33 days one after the other pampering us, taking care of us and worrying about every detail. All of them, absolutely all, tremendous professionals with an enormous sense of empathy towards patients. From the reception team to the doctors, technicians, nurses.... None of them have lacked a smile in the 33 days. And you have to see them taking care of the children. Infinite thanks to all. That moment bells forever in our hearts. All magnificent but special mention to Isma, always attentive to our coffees

My Little Superhero was here in June and July. And the humane treatment was spectacular. Incredible I have no words of gratitude to the entire team. To make it so easy and that my little one wants to go downtown. Thank you all so much ❤️❤️❤️

I can only say good things, excellent staff and very professional, approachable, attentive, friendly, etc. Without a doubt, a great place where you feel cared for. In the technical and professional aspect it is the best within its specialty. Thank you very much for making my time at the center very bearable and satisfactory. THANK YOU...