Knee pain treatment in 2 Neurosurgery and Orthopedic surgery clinics in Werribee
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2 clinics specializing in Neurosurgery and Orthopedic surgery providing treatment of Knee pain Knee pain refers to discomfort or soreness experienced in the knee joint due to various underlying conditions such as osteoarthritis, ligament injuries, meniscal tears, or patellofemoral syndrome. It can affect mobility and daily activities. disease in Werribee.
1
from Praveen Singh
December 06, 2023
Emergency dept is an absolute joke. Sitting in here in pain, waiting to be looked at by a doctor for 4+ hours now on a Wednesday mid morning, with about 15 other patients. Nurses “visit” the waiting area of the emergency dept, as if in a hurry, but doesn’t look like any of the patients are actually receiving any care.
Came in here with a fractured hand, will be leaving with not just a fractured hand, but also a low blood sugar level and migraines as complimentary gift. Such a waste of tax payer dollars.
1
from Andrew Mayne
November 29, 2023
Vote of "No Confidence" - Do Not go here! Get yourself to Sunshine if you have an emergency!
It's definitely not the Royal Melbourne, and not even close to the experience at Sunshine. To describe the Mercy as "Parochial" is to be extremely kind. When I present at an ED in an Australian capital city, I expect a confident workforce, a competent director and a facility that provides a comprehensive ED. It's a sad indictment that Australia's shining cornerstone; its world-class medical system seems so utterly diminished and beleaguered by the shockingly poor example given up as The Mercy Hospital.
Having just moved to the area, I was appalled with my first [and I hope only] experience at the Mercy Hospital. I was directed by my GP to the Mercy after a suspected stroke. I had blurred vision and a screaming headache. I waited for Eleven uncomfortable hours to be told by a somewhat bureaucratically limited doctor lacking any ability in patient empathy, that there was no one at the Mercy who could be sure of my condition. Or apparently, possess the ability to read a CT Scan. Filled with anxiety and a lack of blood sugar, my confidence in this hospital's abilities instantly evaporated. I am a diabetic and by this time was in real need of food. Apparently, food is also on the list of things NOT currently available at the Mercy. I immediately discharged myself and had my partner drive me to Sunshine. What a difference Sunshine is compared to the Mercy. Food, doctors with empathy, doctors that can read CT scans, admin staff that know how to process an emergency department - not to mention the ability to drive up to the front door.
The Mercy needs to take a very long hard look at itself, its facilities, and its staffing capabilities. Start with replacing its director. Who by the way, made an appearance on the ED floor with a triumphantly lame attempt at explaining away his ineptitude at heading up and implementing a capable ED. A fact not lost on the onlooking and demoralized waiting room. A defective leader will only ever attract the same. The ED had a clear communication disconnect between triage and general assessment. (Yes I've had a stroke. But I'm also a diabetic - the two can be true at the same time!) It has a fundamentally flawed waiting room procedure and process reminiscent of some outback roadside clinic. The doctors and general staff seemed limited to and hindered by bureaucracy, with no evident desire to move beyond remedial procedure and develop an ability to infix confidence in their patients. This defines a workforce lacking in experience under incapable leadership. A fact that is picked up and amplified by their patient's experience. As reflected by the multitude of negative experiences retold on this public site.
1
from Momo Media
November 17, 2023
The fact that this is a hospital is laughable. Lack of experienced qualified staff and good management. Almost lost my wife and child due to a staff not knowing what they were doing. Also don’t get me started on their emergency department. When I was in London during peak covid 19 while thousands of people were dying, the wait time in emergency was only 4hrs, here it’s 11hrs+ wait. How can you call this a first world country. Australians pay big tax dollars almost 30% or more of what they earn working hard, this should be invested into hospitals and other needed services. There needs to be another hospital in the west. Maybe Tarneit or Truganina because this place is shambolic. If you can, please wait to see your GP and pray it’s bulk billed or try to put your own broken legs together. It’ll be better than going into Werribee mercy.
Prices for popular procedures:
-
Running injuries surgical treatment
≈ $3,742
-
Hip osteotomy
≈ $10,936
-
Arthroscopic meniscus repair
≈ $8,055
-
Knee arthroscopy
≈ $3,214
-
Arthroscopic reconstruction of the knee ligament
≈ $6,408
-
Osgood–Schlatter disease (OSD) surgery
≈ $3,549
-
Hip core decompression
≈ $6,141
-
Hip surgery
≈ $21,596
-
Hip fracture surgery
≈ $8,624
2.0
5 reviews
1
from Praveen Singh
December 06, 2023
Emergency dept is an absolute joke. Sitting in here in pain, waiting to be looked at by a doctor for 4+ hours now on a Wednesday mid morning, with about 15 other patients. Nurses “visit” the waiting area of the emergency dept, as if in a hurry, but doesn’t look like any of the patients are actually receiving any care.
Came in here with a fractured hand, will be leaving with not just a fractured hand, but also a low blood sugar level and migraines as complimentary gift. Such a waste of tax payer dollars.
1
from Andrew Mayne
November 29, 2023
Vote of "No Confidence" - Do Not go here! Get yourself to Sunshine if you have an emergency!
It's definitely not the Royal Melbourne, and not even close to the experience at Sunshine. To describe the Mercy as "Parochial" is to be extremely kind. When I present at an ED in an Australian capital city, I expect a confident workforce, a competent director and a facility that provides a comprehensive ED. It's a sad indictment that Australia's shining cornerstone; its world-class medical system seems so utterly diminished and beleaguered by the shockingly poor example given up as The Mercy Hospital.
Having just moved to the area, I was appalled with my first [and I hope only] experience at the Mercy Hospital. I was directed by my GP to the Mercy after a suspected stroke. I had blurred vision and a screaming headache. I waited for Eleven uncomfortable hours to be told by a somewhat bureaucratically limited doctor lacking any ability in patient empathy, that there was no one at the Mercy who could be sure of my condition. Or apparently, possess the ability to read a CT Scan. Filled with anxiety and a lack of blood sugar, my confidence in this hospital's abilities instantly evaporated. I am a diabetic and by this time was in real need of food. Apparently, food is also on the list of things NOT currently available at the Mercy. I immediately discharged myself and had my partner drive me to Sunshine. What a difference Sunshine is compared to the Mercy. Food, doctors with empathy, doctors that can read CT scans, admin staff that know how to process an emergency department - not to mention the ability to drive up to the front door.
The Mercy needs to take a very long hard look at itself, its facilities, and its staffing capabilities. Start with replacing its director. Who by the way, made an appearance on the ED floor with a triumphantly lame attempt at explaining away his ineptitude at heading up and implementing a capable ED. A fact not lost on the onlooking and demoralized waiting room. A defective leader will only ever attract the same. The ED had a clear communication disconnect between triage and general assessment. (Yes I've had a stroke. But I'm also a diabetic - the two can be true at the same time!) It has a fundamentally flawed waiting room procedure and process reminiscent of some outback roadside clinic. The doctors and general staff seemed limited to and hindered by bureaucracy, with no evident desire to move beyond remedial procedure and develop an ability to infix confidence in their patients. This defines a workforce lacking in experience under incapable leadership. A fact that is picked up and amplified by their patient's experience. As reflected by the multitude of negative experiences retold on this public site.
1
from Momo Media
November 17, 2023
The fact that this is a hospital is laughable. Lack of experienced qualified staff and good management. Almost lost my wife and child due to a staff not knowing what they were doing. Also don’t get me started on their emergency department. When I was in London during peak covid 19 while thousands of people were dying, the wait time in emergency was only 4hrs, here it’s 11hrs+ wait. How can you call this a first world country. Australians pay big tax dollars almost 30% or more of what they earn working hard, this should be invested into hospitals and other needed services. There needs to be another hospital in the west. Maybe Tarneit or Truganina because this place is shambolic. If you can, please wait to see your GP and pray it’s bulk billed or try to put your own broken legs together. It’ll be better than going into Werribee mercy.
Werribee, Australia
Specializations: Vascular surgery, Thoracic surgery, Orthopedic surgery, Oncology
Mercy Health – Health Services provides care for people in hospitals, clinics and community-based healthcare facilities in Victoria and southern New South Wales.Werribee Mercy Hospital
read more
5
from Sharlyne Ferrer
December 07, 2023
Hospital was so clean, smells so good everywhere you go! Room service was the bestest! Food was fantastic! Staying there was like staying at a hotel! Friendly and very accomodating staff members!
5
from Berne-Lee Edwards
November 12, 2023
Excellent facilities, from the admin to nurses and doctors. I cannot recommend this hospital enough, everyone was amazing, room was clean and quiet and the food was good too!
5
from Shishir Dongaonkar
August 28, 2023
I had my very first planned Surgery at St vincent private hospital Werribee, very clean, calm environment. Starting from admission to post surgery care and till you go home, everything is excellent, the staff - I was with Dr Adam Boyt and team, Anaesthetists - Peter and support staff, Ema make you feel relaxed. Post surgery when I was in recovery room, remember somehow person waking me up and taking at-most care - I believe he is John or Ron my apologies for the name. After moving to my own specious private room Francies and Liam took very good care of me. At any moment they were ready to help you for anything. Overall very much satisfied with the care and services @Vincent Hospital.
I think you should start private emergencies as well. 🙂. Going to write amazing Review separately for Dr Adam Boyt and Team.
Prices for popular procedures:
-
Running injuries surgical treatment
≈ $3,742
-
Surgical neurolysis
≈ $3,410
-
Epidural block
≈ $1,234
-
Total shoulder replacement
$17,888
-
Arthroscopic meniscus repair
≈ $8,055
-
Shoulder arthroscopy
≈ $8,201
-
Rotator cuff repair
≈ $6,085
-
Knee arthroscopy
≈ $3,214
-
Arthroscopic reconstruction of the knee ligament
$6,525
4.4
5 reviews
5
from Sharlyne Ferrer
December 07, 2023
Hospital was so clean, smells so good everywhere you go! Room service was the bestest! Food was fantastic! Staying there was like staying at a hotel! Friendly and very accomodating staff members!
5
from Berne-Lee Edwards
November 12, 2023
Excellent facilities, from the admin to nurses and doctors. I cannot recommend this hospital enough, everyone was amazing, room was clean and quiet and the food was good too!
5
from Shishir Dongaonkar
August 28, 2023
I had my very first planned Surgery at St vincent private hospital Werribee, very clean, calm environment. Starting from admission to post surgery care and till you go home, everything is excellent, the staff - I was with Dr Adam Boyt and team, Anaesthetists - Peter and support staff, Ema make you feel relaxed. Post surgery when I was in recovery room, remember somehow person waking me up and taking at-most care - I believe he is John or Ron my apologies for the name. After moving to my own specious private room Francies and Liam took very good care of me. At any moment they were ready to help you for anything. Overall very much satisfied with the care and services @Vincent Hospital.
I think you should start private emergencies as well. 🙂. Going to write amazing Review separately for Dr Adam Boyt and Team.
Werribee, Australia
Specializations: Cardiac surgery, Vascular surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Opening in 2018, St Vincent’s Private Werribee was the first private overnight hospital to be built in Wyndham. Our team of experienced doctors, nurses and
read more
Nearby clinics in Australia
Perhaps you should consider the following clinics we have found nearby basing on your Location, Specialization, Disease filters applied.
5
from Frances Nakhle
November 30, 2023
The best experience ever… thank you so much level 3 birthing unit … I loved every bit of my delivery and the care was the best thank you to my obstetrician dr margie harpham … and all the nurses.
3
from Maryanne Ullman
November 08, 2023
Due to h to he doctor rupturing my spleen during a routine colonoscopy I now have had to stay 2 nights & have extra tests- all at my cost! The food is appalling I haven’t seen a piece of fruit & none offered-just sweet biscuits & muffins! So much healing foods. Nursing staff have been fantastic though hence some stars. Any other business the client would not pay for doctors mistakes! A bit upset
!
5
from Peter Stewart
November 01, 2023
I had minor surgery there last week which required me to stay 3 nights. Service on arrival and admission was friendly and efficient. Post surgery, the care from Lee in Recovery and the team on Level 5 was excellent - very caring and kind. Thank you so very much to all including; Tate, Georgina, Hema, Ricky, Miguel & Sarah and two other lovely nurses whose names I can't remember. Your kindness was greatly appreciated.
Prices for popular procedures:
-
Running injuries surgical treatment
≈ $3,742
-
Brain aneurysm repair
≈ $23,095
-
Brain aneurysm clipping
≈ $25,849
-
Microvascular decompression (MVD)
≈ $15,030
-
Arteriovenous malformation (AVM) resection
≈ $23,286
-
Brain tumors surgery
≈ $23,349
-
Peripheral nerve repair
≈ $6,896
-
Nerve decompression surgery
≈ $7,432
-
Surgical neurolysis
≈ $3,410
3.9
5 reviews
5
from Frances Nakhle
November 30, 2023
The best experience ever… thank you so much level 3 birthing unit … I loved every bit of my delivery and the care was the best thank you to my obstetrician dr margie harpham … and all the nurses.
3
from Maryanne Ullman
November 08, 2023
Due to h to he doctor rupturing my spleen during a routine colonoscopy I now have had to stay 2 nights & have extra tests- all at my cost! The food is appalling I haven’t seen a piece of fruit & none offered-just sweet biscuits & muffins! So much healing foods. Nursing staff have been fantastic though hence some stars. Any other business the client would not pay for doctors mistakes! A bit upset
!
5
from Peter Stewart
November 01, 2023
I had minor surgery there last week which required me to stay 3 nights. Service on arrival and admission was friendly and efficient. Post surgery, the care from Lee in Recovery and the team on Level 5 was excellent - very caring and kind. Thank you so very much to all including; Tate, Georgina, Hema, Ricky, Miguel & Sarah and two other lovely nurses whose names I can't remember. Your kindness was greatly appreciated.
St Leonards, Australia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
With our recent South Wing expansion, North Shore Private can now offer every patient a single room – for a quieter, more comfortable hospital experience.
read more
5
from sophie smart
December 07, 2023
The staff were very attentive and helpful. Arriving at midnight after a workplace incident they adequately took details and then immediately took me through. The staff member was very courteous and reassuring throughout my treatment.
5
from Ursula Ebejer
December 06, 2023
A big thank you to all the staff for looking after my husband. You have done a wonderful job, from the orderlies, food staff, cleaners, nurses and doctors. Everyone has been so kind and caring. Thanks again from all of us.
4
from Aymon FOXC
November 21, 2023
A beautiful modern hospital with modern fixtures a mall-like atmosphere. The main thoroughfare is lovely but some waiting rooms are small and the multi-stage waiting room system often seems somewhat unnecessary as it is less efficient now that you are unable to check yourself in for an appointment. Instead, you still have to line up to speak with a receptionist - just like you did at the old hospital.
The outdoor plaza and the garden areas are a nice touch; hosting community events and providing patients with some much needed respite, and fresh air.
Prices for popular procedures:
-
Running injuries surgical treatment
≈ $3,742
-
Brain tumors surgery
≈ $23,349
-
Surgical neurolysis
≈ $3,410
-
Chiari decompression surgery
≈ $8,205
-
Epidural block
≈ $1,234
-
Total shoulder replacement
$17,888
-
Arthroscopic meniscus repair
≈ $8,055
-
Shoulder arthroscopy
≈ $8,201
-
Rotator cuff repair
≈ $6,085
3.5
5 reviews
5
from sophie smart
December 07, 2023
The staff were very attentive and helpful. Arriving at midnight after a workplace incident they adequately took details and then immediately took me through. The staff member was very courteous and reassuring throughout my treatment.
5
from Ursula Ebejer
December 06, 2023
A big thank you to all the staff for looking after my husband. You have done a wonderful job, from the orderlies, food staff, cleaners, nurses and doctors. Everyone has been so kind and caring. Thanks again from all of us.
4
from Aymon FOXC
November 21, 2023
A beautiful modern hospital with modern fixtures a mall-like atmosphere. The main thoroughfare is lovely but some waiting rooms are small and the multi-stage waiting room system often seems somewhat unnecessary as it is less efficient now that you are unable to check yourself in for an appointment. Instead, you still have to line up to speak with a receptionist - just like you did at the old hospital.
The outdoor plaza and the garden areas are a nice touch; hosting community events and providing patients with some much needed respite, and fresh air.
Adelaide, Australia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Orthopedic surgery, Oncology
Royal Adelaide Hospital (RAH) is the state’s flagship hospital, providing a comprehensive range of the most complex clinical care to an estimated 85,000 inpatients and
read more
1
from Lou Lou Di
August 25, 2023
NOT A REGISTERED MYOTHERAPIST !!! Which is required to call yourself a Myotherapist.
Coming up from Melbourne I was looking for Myo!!
They advertise that they have a Myotherapist as a practitioner… They do NOT… At best the Therapist is a remedial massage therapist..
There is a distinct difference between a Myotherapist and a remedial massage therapist. Their qualifications are completely different, three years of university or the equivalent in vocational training. Remedial is barely eight months and they only learn the superficial anatomy.
This is false advertising.
If you require a Myotherapist, go to the; massage and Myotherapy website,ANATA Website, Massage Association, website, or the Myotherapy Association of Australia website.
Equally, false, is the fact that the information at the bottom of the Therapist page belongs to somebody else not the therapist.
5
from Alanna Grimster
April 23, 2023
I saw Bridie last year when having some issues with pregnancy related pain. She was amazing. She took the time to carefully review my symptoms and come up with an incredibly effective treatment plan. I walked away almost entirely pain free! Highly recommend her as a top physiotherapist for any pregnancy related pain.
5
from Georgia Hesketh
February 08, 2021
Jemma fixed my back !
I’ve had quite bad ongoing lower back problems from my physically demanding job, lifting large weights and being on my feet all day has taken it’s toll. I was recommended to TSM by my sister who sees a masseuse there. Jemma, my massage therapist gave the most amazing service I’ve ever received! I felt comfortable, understood and heard by her. We talked through my back and posture problems and she knew exactly what parts needed to be worked on. It was painful but I was walking on air when I was out of there. At the end of my session she gave me stretches and tips to keep my posture and back strength up! I’ll be back and I’m recommending her to anyone who needs a GREAT remedial massage! Thank you TSM and Jemma! What a great experience.
Prices for popular procedures:
-
Running injuries surgical treatment
≈ $3,742
-
Corticosteroid injections of joints and soft tissues
by request
-
Hyaluronic acid injection into the joint
≈ $566
-
Platelet-rich plasma (PRP) injection into the ligament/joint
≈ $726
-
Total shoulder replacement
$17,888
-
Arthroscopic meniscus repair
≈ $8,055
-
Shoulder arthroscopy
≈ $8,201
-
Rotator cuff repair
≈ $6,085
-
Knee arthroscopy
≈ $3,214
4.8
5 reviews
1
from Lou Lou Di
August 25, 2023
NOT A REGISTERED MYOTHERAPIST !!! Which is required to call yourself a Myotherapist.
Coming up from Melbourne I was looking for Myo!!
They advertise that they have a Myotherapist as a practitioner… They do NOT… At best the Therapist is a remedial massage therapist..
There is a distinct difference between a Myotherapist and a remedial massage therapist. Their qualifications are completely different, three years of university or the equivalent in vocational training. Remedial is barely eight months and they only learn the superficial anatomy.
This is false advertising.
If you require a Myotherapist, go to the; massage and Myotherapy website,ANATA Website, Massage Association, website, or the Myotherapy Association of Australia website.
Equally, false, is the fact that the information at the bottom of the Therapist page belongs to somebody else not the therapist.
5
from Alanna Grimster
April 23, 2023
I saw Bridie last year when having some issues with pregnancy related pain. She was amazing. She took the time to carefully review my symptoms and come up with an incredibly effective treatment plan. I walked away almost entirely pain free! Highly recommend her as a top physiotherapist for any pregnancy related pain.
5
from Georgia Hesketh
February 08, 2021
Jemma fixed my back !
I’ve had quite bad ongoing lower back problems from my physically demanding job, lifting large weights and being on my feet all day has taken it’s toll. I was recommended to TSM by my sister who sees a masseuse there. Jemma, my massage therapist gave the most amazing service I’ve ever received! I felt comfortable, understood and heard by her. We talked through my back and posture problems and she knew exactly what parts needed to be worked on. It was painful but I was walking on air when I was out of there. At the end of my session she gave me stretches and tips to keep my posture and back strength up! I’ll be back and I’m recommending her to anyone who needs a GREAT remedial massage! Thank you TSM and Jemma! What a great experience.
Darwin, Australia
Specializations: Neurosurgery, Spine surgery, Orthopedic surgery
Territory Sportsmedicine (TSM) is a locally owned and operated medical centre that has been servicing the Northern Territory for the last 30 years. TSM is
read more
5
from aashish mehra
December 02, 2023
I don't know where to start from,I had a fall on Oct 7 2023 and ambulance took me to ED,I was attended fast and though I was high with green whistle but I can still say all the staff who attended me was very supportive. Mind it I never been to hospital in my full life.
After I came out of theatre, I moved to orthopedic ward,some ward5 ..sorry don't exactly remember, but the Nursing staff there was so helpful and supportive they really tried there best,they talk positive they listen you ,understand you and took care of your dignity and privacy,after a week I moved to.plastic OMG the Nursing staff there was like an angles sorry I can't name anyone as they all were the best including an Asian uni student.what a great level of skills and patience the staff have.thank you very much all doctors and nursing staff to fix me up and taking a great care of me.will surely visit in person to pay my gratitude and to say thanks to all once am completely recovered.
Wish you all a very merry x mas and a happy new year.
Regards
5
from K L
November 29, 2023
You've been fantastic!
Your positive attitude and kindness reassured my family that I was being looked after, and throughout my stay I felt I was in good hands.
I am now feeling stronger, and I am feeling much more hopeful about my recovery.
Kind regards,
Saba
2
from DANIEL SANKAR
November 27, 2023
We were ask to attend for an elective planned surgery. This is a second procedure follow on from the first. The 1st admission process was smooth with minor hiccups that we overlooked because we were happy with the surgical outcome. The second procedure we were aware that we might be the 3rd listed for surgery. We were advised to attend for pre-admission procedure at 6.30 am. We did as we were told. The nurse advised us that we might be called in at 1130hrs to get ready to be taken to theatre. We waited, waited and waited and no call for theatre or a decency of an update on the delay. We attend RMH at the surgeon request which we know is best with the expert in the field here. We attended as private patient in a public system. We don't have any problem with that arrangement either. But someone who is highly anxious with heighten anxiety and a delay such as this is entirely unacceptable. It further exacerbated with such appalling poor communication. Providing the best health care does not stop at surgical outcome alone, but how the patient and the family made to feel the entire experience will be what constitutes best health care. I don't know this is a result of poor training where empathy is out of the window or complete complacency of the public system. If one were to admit to ED, with no bed within 4 hours will be a red flag. Not until we approached the reception staff we received an update. What has been a good encounter is tarnish by such lack of attention to basic courtesy of good communication. Very disappointing today.
Prices for popular procedures:
-
Running injuries surgical treatment
≈ $3,742
-
Brain aneurysm repair
≈ $23,095
-
Brain aneurysm clipping
≈ $25,849
-
Microvascular decompression (MVD)
≈ $15,030
-
Arteriovenous malformation (AVM) resection
≈ $23,286
-
Brain tumors surgery
≈ $23,349
-
Peripheral nerve repair
≈ $6,896
-
Nerve decompression surgery
≈ $7,432
-
Surgical neurolysis
≈ $3,410
3.2
5 reviews
5
from aashish mehra
December 02, 2023
I don't know where to start from,I had a fall on Oct 7 2023 and ambulance took me to ED,I was attended fast and though I was high with green whistle but I can still say all the staff who attended me was very supportive. Mind it I never been to hospital in my full life.
After I came out of theatre, I moved to orthopedic ward,some ward5 ..sorry don't exactly remember, but the Nursing staff there was so helpful and supportive they really tried there best,they talk positive they listen you ,understand you and took care of your dignity and privacy,after a week I moved to.plastic OMG the Nursing staff there was like an angles sorry I can't name anyone as they all were the best including an Asian uni student.what a great level of skills and patience the staff have.thank you very much all doctors and nursing staff to fix me up and taking a great care of me.will surely visit in person to pay my gratitude and to say thanks to all once am completely recovered.
Wish you all a very merry x mas and a happy new year.
Regards
5
from K L
November 29, 2023
You've been fantastic!
Your positive attitude and kindness reassured my family that I was being looked after, and throughout my stay I felt I was in good hands.
I am now feeling stronger, and I am feeling much more hopeful about my recovery.
Kind regards,
Saba
2
from DANIEL SANKAR
November 27, 2023
We were ask to attend for an elective planned surgery. This is a second procedure follow on from the first. The 1st admission process was smooth with minor hiccups that we overlooked because we were happy with the surgical outcome. The second procedure we were aware that we might be the 3rd listed for surgery. We were advised to attend for pre-admission procedure at 6.30 am. We did as we were told. The nurse advised us that we might be called in at 1130hrs to get ready to be taken to theatre. We waited, waited and waited and no call for theatre or a decency of an update on the delay. We attend RMH at the surgeon request which we know is best with the expert in the field here. We attended as private patient in a public system. We don't have any problem with that arrangement either. But someone who is highly anxious with heighten anxiety and a delay such as this is entirely unacceptable. It further exacerbated with such appalling poor communication. Providing the best health care does not stop at surgical outcome alone, but how the patient and the family made to feel the entire experience will be what constitutes best health care. I don't know this is a result of poor training where empathy is out of the window or complete complacency of the public system. If one were to admit to ED, with no bed within 4 hours will be a red flag. Not until we approached the reception staff we received an update. What has been a good encounter is tarnish by such lack of attention to basic courtesy of good communication. Very disappointing today.
Melbourne, Australia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
The Royal Melbourne Hospital (RMH) began in 1848 as Victoria’s first public hospital. And while we only had 10 beds to our name, we had
read more
5
from Carolyn Watt
December 07, 2023
Thursday 8th December 9.30pm to 2.30 Janice the nurse in emergency was amazing. She was kind and caring and looked after my son who was having heart problems. Thank you so much Janice! The doctor was also lovely A kind Irish man Very helpful, answering all of our questions.
5
from Cillian Wolffe
December 06, 2023
my partner was taken into the ER on tuesday afternoon and spend all night and all morning wednesday there, the nurses were amazingly dutiful and took great care of both him and me. our nurse sarah went above and beyond for us and did her best to make us comfortable and keep him in the best condition possible at the time. i'm super thankful for all the nurses.
4
from Tania Medici
November 17, 2023
Long waits for surgeries and wait times can take over an hour for a booked appointment. A Dr or two aren’t helpful but staff do their best with the pressure and demand they are under. I have been going to this hospital since birth. They are doing more renovations so it should more upgraded within the next few years. Apart from that staff and nurses are great. Cafes and plenty of food and coffee to grab whilst you wait.
Prices for popular procedures:
-
Running injuries surgical treatment
≈ $3,742
-
Brain tumors surgery
≈ $23,349
-
Peripheral nerve repair
≈ $6,896
-
Nerve decompression surgery
≈ $7,432
-
Hip osteotomy
≈ $10,936
-
Arthroscopic meniscus repair
≈ $8,055
-
Shoulder arthroscopy
≈ $8,201
-
Rotator cuff repair
≈ $6,085
-
Endoscopic pituitary surgery
≈ $20,506
3.0
5 reviews
5
from Carolyn Watt
December 07, 2023
Thursday 8th December 9.30pm to 2.30 Janice the nurse in emergency was amazing. She was kind and caring and looked after my son who was having heart problems. Thank you so much Janice! The doctor was also lovely A kind Irish man Very helpful, answering all of our questions.
5
from Cillian Wolffe
December 06, 2023
my partner was taken into the ER on tuesday afternoon and spend all night and all morning wednesday there, the nurses were amazingly dutiful and took great care of both him and me. our nurse sarah went above and beyond for us and did her best to make us comfortable and keep him in the best condition possible at the time. i'm super thankful for all the nurses.
4
from Tania Medici
November 17, 2023
Long waits for surgeries and wait times can take over an hour for a booked appointment. A Dr or two aren’t helpful but staff do their best with the pressure and demand they are under. I have been going to this hospital since birth. They are doing more renovations so it should more upgraded within the next few years. Apart from that staff and nurses are great. Cafes and plenty of food and coffee to grab whilst you wait.
Footscray, Australia
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Footscray Hospital is an acute teaching hospital with approximately 290 beds (following recent relocation of a number of services to Sunshine Hospital). It provides the
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5
from Michael Schembri
December 04, 2023
I cannot thank the wonderful people at this hospital who showed great care and understanding to my situation. They were efficient, caring and above all very professional. I cannot rate them highly enough.
They deal with some very difficult people and situations and to their credit come back next shift to do it all again.
They are special people who should be recognised for their effort.
1
from Vishal Reddy
November 22, 2023
The doctors and Medical staff are great and they deserve a 5 star based on my experience. However, the Hospital desperately needs to look into how their back office staff treat people. My mother was admitted as an overseas patient. When she was discharged, a lady came and asked us to go to a private area and she put some papers asking me to sign it. When I asked her what I was being asked to sign, her response was “will explain once you have signed it.” When I declined, she started getting aggressive and rude. It came to a point that I had to ask her to get a second person come in and witness what she her aggressive and pushy behaviour. Finally when a second person was present in the room, her behaviour changed to an angel. Then we went through the invoice realising that we were charged for 3 nights when mom was admitted for 2 nights only. There were other errors as well.
I am writing this because I hope that this will alert private patients and they are prepared to deal with these scenarios.
5
from Sonny Chino
November 12, 2023
I had to have an emergency surgery on the 11/11/2023. I just want to thank the Staff at the hospital for such a professional , polite and extremely well co-ordinated care from start to end .
From arriving at the beginning and being interviewed by the first point of contact (nurse) and then the admin staff, both professional and friendly.
When the nurse from the Emergency Department came to fetch me , she was brilliant in her care, after the Doctor saw me . She was so thorough and careful in attaching my drip for my medication . She was so careful in finding a strong vein to take my blood , and answering any questions I asked her. What an amazing nurse.
The doctor was also polite and friendly and explained what needed to be done .
One of the surgical team came to speak to me as well and told me exactly what the surgery was all about , also friendly and polite .
They then moved me to a ward and the PSA staff member was friendly and polite.
At the ward , there was a student nurse and she was so professional in her manner of asking questions and checking my Blood pressure , temperature and oxygen , she even went to find my wife a chair.
When the student's shift ended , the nurse that took care of me was even more amazing , explaining what was going to happen and reassuring me , went with me to the theatre and escorted back after the surgery. Took great care in her treatment of me , with pain relief and antibiotics through my drip. I just want to say a big thank you to her.
The anaesthetists were so thorough and reassuring as well as polite and friendly . Both were so willing in answering and explaining my concerns or questions I had .The anaesthetist nurse assistant was polite and friendly.
The surgeon was great , helpful and friendly .
Sunshine hospital is so clean and has great modern facilities and technology.
Thank you so much Sunshine hospital for your great service from ALL your staff .
Prices for popular procedures:
-
Running injuries surgical treatment
≈ $3,742
-
Brain tumors surgery
≈ $23,349
-
Hip osteotomy
≈ $10,936
-
Arthroscopic meniscus repair
≈ $8,055
-
Shoulder arthroscopy
≈ $8,201
-
Rotator cuff repair
≈ $6,085
-
Endoscopic pituitary surgery
≈ $20,506
-
Knee arthroscopy
≈ $3,214
-
Arthroscopic reconstruction of the knee ligament
≈ $6,408
2.7
5 reviews
5
from Michael Schembri
December 04, 2023
I cannot thank the wonderful people at this hospital who showed great care and understanding to my situation. They were efficient, caring and above all very professional. I cannot rate them highly enough.
They deal with some very difficult people and situations and to their credit come back next shift to do it all again.
They are special people who should be recognised for their effort.
1
from Vishal Reddy
November 22, 2023
The doctors and Medical staff are great and they deserve a 5 star based on my experience. However, the Hospital desperately needs to look into how their back office staff treat people. My mother was admitted as an overseas patient. When she was discharged, a lady came and asked us to go to a private area and she put some papers asking me to sign it. When I asked her what I was being asked to sign, her response was “will explain once you have signed it.” When I declined, she started getting aggressive and rude. It came to a point that I had to ask her to get a second person come in and witness what she her aggressive and pushy behaviour. Finally when a second person was present in the room, her behaviour changed to an angel. Then we went through the invoice realising that we were charged for 3 nights when mom was admitted for 2 nights only. There were other errors as well.
I am writing this because I hope that this will alert private patients and they are prepared to deal with these scenarios.
5
from Sonny Chino
November 12, 2023
I had to have an emergency surgery on the 11/11/2023. I just want to thank the Staff at the hospital for such a professional , polite and extremely well co-ordinated care from start to end .
From arriving at the beginning and being interviewed by the first point of contact (nurse) and then the admin staff, both professional and friendly.
When the nurse from the Emergency Department came to fetch me , she was brilliant in her care, after the Doctor saw me . She was so thorough and careful in attaching my drip for my medication . She was so careful in finding a strong vein to take my blood , and answering any questions I asked her. What an amazing nurse.
The doctor was also polite and friendly and explained what needed to be done .
One of the surgical team came to speak to me as well and told me exactly what the surgery was all about , also friendly and polite .
They then moved me to a ward and the PSA staff member was friendly and polite.
At the ward , there was a student nurse and she was so professional in her manner of asking questions and checking my Blood pressure , temperature and oxygen , she even went to find my wife a chair.
When the student's shift ended , the nurse that took care of me was even more amazing , explaining what was going to happen and reassuring me , went with me to the theatre and escorted back after the surgery. Took great care in her treatment of me , with pain relief and antibiotics through my drip. I just want to say a big thank you to her.
The anaesthetists were so thorough and reassuring as well as polite and friendly . Both were so willing in answering and explaining my concerns or questions I had .The anaesthetist nurse assistant was polite and friendly.
The surgeon was great , helpful and friendly .
Sunshine hospital is so clean and has great modern facilities and technology.
Thank you so much Sunshine hospital for your great service from ALL your staff .
Saint Albans, Australia
Specializations: Cardiac surgery, Thoracic surgery, Neurosurgery, Orthopedic surgery, Oncology
Sunshine Hospital is an acute and sub-acute teaching hospital with approximately 600 beds(including Mental Health beds managed by North West Mental Health). Sunshine Hospital has
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Clinics grouping by rating
Clinic with the highest rating of 4.4 — St Vincent’s Private Hospital, Werribee in Werribee, Australia, clinic with the most reviews number of 883 — Werribee Mercy Hospital in Werribee, Australia.
With rating 4.0 and over — 1 clinic .
Countries with the highest number of clinics treating the diseases:
Knee pain:
worldwide
820 clinics
United Kingdom
65 clinics
Germany
44 clinics
Brazil
34 clinics
Colombia
31 clinics
Australia
29 clinics
Related procedures:
Procedures are likely to be used for Knee pain treatment:
Corticosteroid injections of joints and soft tissues,
Dorsal root ganglion (DRG) stimulation therapy,
Hyaluronic acid injection into the joint,
Platelet-rich plasma (PRP) injection into the ligament/joint,
and
Running injuries surgical treatment
.
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Procedures
Diseases
- Cervical laminectomy ≈ $10,237
- Laminoplasty ≈ $17,932
- Lumbar laminectomy ≈ $11,817
- Thoracic laminectomy ≈ $11,258
- Back pain
- Benign prostatic hyperplasia (BPH)
- Benign spinal tumor
- Brachial plexus injury
- Carpal tunnel syndrome (CTS)
- Cubital tunnel syndrome
- Kidney cancer
- Multiple sclerosis (MS)
- Pulmonary embolism (PE)
- Renal artery stenosis
- Sciatica
- Spinal cancer
- Spinal metastases
- Syringomyelia
- Tarsal tunnel syndrome
- Varicose veins
- Venous thromboembolism (VTE)