Arthroscopic rotator cuff repair, Shoulder subacromial decompression surgery in 2 Orthopedic surgery clinics worldwide

My wife has had a shocking experience. She had surgery moved over 4 times, paying for services she never received and when complained was only offered partial payment as a ‘goodwill gesture’, yet over a month later, Spire continue to earn interest and withhold the funds. Their response after agreeing to partial payment is to ‘seek legal advice’. They do not value their patients at all and continue to ignore emails. Disgraceful service.

My dad had his total knee replacement on Saturday 21st October at Spire Bushey and I have many good things to say and some special thanks to certain people working there who made the experience a positive one. My dad was diagnosed with arthritis over 15 years ago and told he needs a knee replacement in his 50s, but he held out mainly due to fear and decided he would rather walk being reliant on just one leg then get the other replaced. Fast forward to present day where my dad is now 69 years old we then met Dr Paddy Subramanian - he was very positive, informative and honest and my dad felt very reassured and confident in him, as did I - I wanted by dad to be treated well and also believed Dr Paddy would take care of him and we decided to go ahead. Dr Paddy in fact saw us twice as my dad started getting nervous and needed some additional reassurance and Dr Paddy certainly gave us that second time round also. He was very generous with his time The day of surgery came and we arrived at Spire reception and were escorted by Gary Mullins who was a very friendly and kind gentleman and gave my very nervous dad reassurance. It was a comforting start to what was a very nervous day and the service Gary provided was much needed as he was the first person to start our day. This kindness and comfort continued and didn’t stop with Gary- the nurses Herald and Jessica who worked in the Lea Ward on Saturday 21 October 2023 made the whole time spent in room 35 so comforting. They were very very kind, professional, personable, reassuring and took such FANTASTIC care of my dad. Two of the best nurses we have ever come across. Every patient / hospital needs a Gary, Jessica and Herald - 3 people I imagine any patient would instantly feel better by To anyone nervous about knee replacement - don’t be if you’re getting it done by Dr Paddy. My dad was terrified of getting this knee replacement for years and as was I for him! We had all sorts of nightmares including of him waking up mid surgery and seeing/ hearing / feeling the procedure. I unfortunately can’t remember the anaesthetists name but he did a fantastic job at providing the perfect amount of sedation. Its very early days for him as it’s only 2 days after surgery and there’s a long rough road to recovery and lots of work to do day in day out but far more positive now. The knee replacement surgery itself is rough when you think about what they are actually doing - but the reality was that although that might be true, it turned out to be the best and most comfortable surgery experience my dad has ever had. He woke up from surgery in a pretty good state and far better then any of his previous surgeries My dad was in room 35 which was a lovely room. Very comfortable, nice room with a nice bathroom. The hospital itself was extremely clean and nice also. The food was great and whoever prepared the omelette and crème brûlée did a great job as my dad really enjoyed it Also additionally, the Spire Diagnostic centre is where my dad had to go before surgery during the lead up for his checks. This place also gave my dad reassure and confidence for the surgery because the diagnostic centre is extremely impressive - very state of the art and the staff also great. Unfortunately I don’t know the names of the staff that did his tests during his first pre op assessment there but they did a great job Earl was the final person we saw during our stay there, he was super kind and friendly and his kindness left its mark I am a very grateful daughter. We were so nervous before but now so thankful to all those mentioned in this review Thank you Dr Paddy & the team that were all there in theatre with him for your expert work, thank you Herald, Jessica, Garry, Earl, Kwasi , the physio team and Spire Hospital Thank you all very much! Please pass on my thanks to all those mentioned in this review

Unfortunately in June 2021 Spire Bushey Hospital almost killed me. I had an operation there with an over night stay and there was a complication after surgery that was completely missed by the nurses and doctors during my over night stay despite me showing clear symptoms from the moment I came out of surgery. I was rushed to an NHS A&E 1 day later after being discharged from Bushey Hospital with in severe septic shock needed an emergency operation and almost died this followed a very agonising 3 week stay in an NHS hospital. Then Spire did their own internal investigation and got that wrong. Firstly they sent me the wrong patients details so I actually had someone else’s information of another person who had complained. Then they stated that a complication was ruled out when it wasn’t and stated all my observations were normal which they weren’t. They said I was sipping fluids fine but never measured that I was given a black opaque jug of water which was changed far too regularly by the domestic staff so it definitely wasn’t measured. I raised a formal complaint with them which they have taken months and months and months to reply to and still have not responded despite me trying to chase the complaint. My surgeon at Bushey has been very helpful and told me he was very surprised that they did not even speak to him or approach him during their internal investigation so even he has found it shocking. You’re staff nearly killed me, they shared the opinions using confirmation bias to explain away clear symptoms of Spesis and there was not a NEWS score in sight. One nurse didn’t even know how to take a tympanic temperature (from the ear). The education of their staff post surgery is something they failed on their CQC report in January 2021 and it clearly put patients like me at serious risk. Please, please, please do you research when choosing a hospital for your operation because it’s so important to find a place with competent staff to look after you or your loved ones. Your life is at stake. EDIT: 03/10/23. I have responded to their message and emailed the address they have given. I have had no response.

I thank the vascular surgeon T.T. Tazhibaev for a high-quality operation (complex phlebectomy). He chose this particular method, since others had contraindications in my case, and varicose veins were already quite advanced. The operation was performed under general anesthesia, after which I spent three days in the hospital. The doctor's care, staff attitude and comfort were at the highest level. The postoperative period passed without problems and any particular discomfort. Now I have fully recovered and returned to work.

I had a gastroscopy in this clinic, quickly and painlessly. Before the procedure, I read reviews about terrible sensations and prepared for the worst. But at Major, the doctor immediately suggested doing the procedure under sedation. I just fell asleep and didn't feel anything. As a result, I received a protocol and a conclusion. I think this is a useful test that immediately shows the condition of your stomach, even if you have no symptoms. It’s good that you can go through it comfortably and without interfering with the doctor doing his job.

I went to the clinic because of a heart rhythm disorder. There was pain and pressure in the chest, rapid pulse and shortness of breath. Now my attending physician is Anna Vladimirovna Davydova. She specializes in emergency heart problems. She helped me a lot and was able to quickly get me out of an acute state. Literally saved me - a little more and a stroke could have happened. An excellent doctor with high qualifications, despite his young age. I am currently undergoing medication treatment and already feel better. Very grateful to the doctor!

My family got injured during the visit in Seoul unfortunately. As a foreign visitor, this hospital provide nice service , the people are very nice, we can communicate in English basically , the safety officer helped us to call the taxi back to hotel , thanks for their help. Basically , the basic charge is about 700k won (US$ 520) . There would be additional charges if you need to have further inspections. I hope all of you are healthy and not need to visit hospital during travel. God bless you 🙂

I would rate minus 8f I could. Worst ER experience ever. We had no choice but to come here as per the ambulance staff. The patient was in ER for 5 hours without any communication with the next of kin. No one let's the patient know where urinal was and no blanket available for 30kg patient who was shivering like a puppy. Very rude and blunt staff who were avoiding talking to the patient's family member. If you want to be treated with some dignity do not go to this hospital.

The international clinic was great. They are very organized, they will show you a map where to go and what order. They were helpful and very fast. I had the blood results in one day. The doctor was very kind and easy to talk with, and in perfect english.

One of the leading tertiary care hospitals in sri lanka.Provides both free of charge and paid services.Well maintained environment .

I recently received care at Sri Jayewardenepura general hospital, and I'm immensely grateful for their exceptional service and medical expertise. From the moment I arrived, the staff greeted me warmly and displayed unparalleled professionalism. The hospital's state-of-the-art facilities and commitment to patient safety were evident. What truly stood out was the genuine care and kindness of the entire team, from nurses to doctors. They not only prioritized my physical well-being but also my emotional comfort, making a hospital stay as pleasant as possible. Sri Jayewardenepura general hospital is an outstanding healthcare institution that combines top-notch medical care with heartfelt compassion, setting an exemplary standard in healthcare. I wholeheartedly recommend it to anyone in need of medical treatment.

My particular experience was with the staff of ward 21. They were like a family. Treated me the best possible way. I have been receiving medical treatment ever since 2010 and this is by far the ɓest hospital experience I had. Awesome. The staff was exceptional. They went far and beyond their duties.

It was the most unprofessional experience I’ve ever had anywhere in the world. The doctor was rude and was yelling at me. I do not recommend Dr Ivan Neuro surgeon or that hospital. I was expected to have injections in my back in a messy room with a patient eating and the smell was making me sick. They told me to take my money back. And leave

I would like to know if SEMA have specialist who can perform jaw fracture surgery Thanks

Nice personal and fast service.

I was deeply grateful to have Mr. Shon Pak assist me. Since I am not Korean, Mr. Shon Pak helped me in explaining my medical issue and really comforted me. The entire medical staff was eager to assist.

I've been to this hospital several times and they've always been very helpful and caring. I especially like how there's an English translator to help during your appointments. He or she stays with you and alleviates the stress I'd have if I didn't have one. I've also been to the hospital regarding my ankle and the orthopedic specialist was very thorough and spoke English well. I'm thankful for this hospital and its staff. :)

AMAZING EXPERIENCE!!! That's first and foremost. From the moment we stepped through the hospital doors, we were in for the best hospital treatment one could have! Mr. Park took us to our room and had us settle in. Right afterwards, Mr. Park went right to work and had me do whatever tests we could get done that evening. The following morning we finished up all the tests and exams before Ms. Sabina took over. She was there to guide and translate for us alongside Mr. Park. The entire hospital staff and nurses had the best hospitality I've ever encountered, and i thank them for everything they have done to make our accommodations more than comfortable. I would also like to thank all the technicians from MRI, X-ray, and Lab for making it pain free as possible. The cleaning staff here are way better than most hotels I've stayed at, they are kind, polite and greet you with a big smile everday. Before my surgery, i couldn't stand or walk for more than 10 minutes as i had a nerve and spine injury and I would love to thank most especially my doctor... Dr. Seok Kwon Kang for taking care of that problem and giving me another chance to walk that extra mile! Last but not least, I want to thank Kang Dong Orthopedic Hospital for a wonderful experience and opportunity for taking on this risky surgery. From me and my wife we applaud you all for a job well done! WE HIGHLY RECOMMEND this institution to everyone.