Floor of mouth cancer resection in 128 Oncology clinics worldwide with additional parameter

Claire was excellent and most attentive. All the staff were amazing. The rooms are lovely (albeit a bit noisy road side but I was a day patient so didn’t matter). Theatre nurses were so kind. Ms Rajeswari saw me before, immediately after and before I went home and was most reassuring. Anaesthetist K O’Connor kept me chatting while putting me under so I never had any stress or tension. It was overall an amazing experience and makes me grateful for my private medical. Thank you all. Down to the sandwich and tea. Everything was perfect and ran so smoothly and got a phone call 9am next day to ensure I was ok. Thank you.

I was so impressed with my care at Princess Margaret. Every single member of staff I encountered were absolutely fantastic. Right from the receptionist on my way in, then the porter who showed me to my room, the lady who took my lunch order and then of course all of the HCA’s, Nurses, Theatre Practitioners etc. Miss Predolac was a star as always and my anaesthetist was also great at putting me at ease from the get go. Unfortunately I’m rubbish with names but I would like to do a special mention of the breast nurse - she was absolutely fantastic and tipped my experience over the excellence edge. Thanks so much.

The staff were all very professional and caring. The hospital was exceptionally clean. I was very pleased with the standard of care, it made the treatment less concerning. The post treatment call was also very reassuring and helpful. Thank you all.

I used the hospital to have the services of Mr Afifi as I was due a hysterectomy due to endometriosis. Katie, his PA is excellent and always on hand to help and support. However, the booking staff were terrible with communication. I received wrong information numerous times prior to my pre op and operation and found myself making daily calls to resolve the matter. I made a complaint to the PA to the Surgeon and still nothing improved. Even on the day of my pre assessment I didn't have all the right information - wrong time and no address. When in hospital the majority of the staff were good however the communication between the nurses was not good and it was clear, as they messages regarding my requests were not been answered. Each nurse told different story for medication and recovery and it took one Healthcare assistant (Marty) to come in and get things under control and a proper plan in place. I only had one night approved by the insurance company and I ended up needing 2 nights due to not feeling well after the surgery. The staff were too focused on getting me out to make space for another patient that I was furious and stressed. I assured the staff that I was happy to pay the extra night and so was my insurance company. I was spoken to by at least 5 staff members to try and move me out when clearly I didn't have the confidence to leave the hospital because of my condition. We normally use another private hospital in London and I can assure that from now on we won't be using Circle Health Group again. The communication overall was not acceptable, the staff on the ward show they are overworked and tired and in turn pass this onto the patients. They are more focused on treating each patient as a business and not as a patient. Overall I was not happy with my experience and going forward will not use your business again.

I can’t fault the care and kindness of everyone who was involved in my surgery and on the ward afterwards. I had surgery two days ago and my surgeon was brilliant, he talked through everything with me and came to personally visit me on the ward twice to check in on me and answer any questions I had. I was admitted to Dudley ward and every single one of the nursing team that were on the ward were fantastic, they looked after me and are so kind and caring. I would love to thank each of them individually as I feel they went above and beyond. I would highly recommend my surgeon and the hospital to anyone who asked me where I had it done.

Everything was fantastic, in particular the nursing staff- Camilla, Marty and Mandy were fantastic. Everyone was friendly and kind and tried to make my stay as pleasant as possible. The food selection was great (even for fussy vegans like me!) I had a few issues after my surgery but the nursing team were brilliant and really went the extra mile to make sure I was comfortable and knew what to expect.

I would like to give a massive thank you to Sarah Hoyle, Mr Berber, my whole experience at the Park hospital was fantastic, every step of the way from being contacted by Sarah, admissions, Mr Berber and his team, right the way through to the caterers and porters. I have to say I was made very welcome and treated with respect

Due to the unfortunate pressure on the NHS it's necessary to have to fall back on private care on occasions. My Mum was in this situation and went here for a joint replacement operation. Impressed by respectful and professional manner in which she was cared for. Building interior itself is modern and completely spotless.

I was looked after extremely well at The Park Hospital, and treated with respect at all times. My room was very comfortable and the staff were always on hand for any needs I had, not to mention a joke or two! The food was lovely, a good choice of menu and always beautifully cooked and presented. So my thanks to all of the staff who looked after me, with special appreciation to Mr Henley and his team who were outstanding.

Receptionist polite & engaging. Excellent consultant, Mr Louette. Catering professional & polite. Theatre staff & anaesthetist thorough & professional. Recovery team, (Post-Anesthesia Care Unit) lovely & kind especially one to one nurse, Anne. Physiotherapist, excellent, kind, helpful & knowledgeable. Pharmacist helpful with my meds. Ward staff excellent. Although, I encountered one nurse’s (bedside manner) somewhat curt. Nursing assistant professional, very thorough, helpful & kind. Thank you to all staff & team with my care.

I found the whole experience of hospital and treatment excellent. The staff were friendly and caring and I definitely will use your service when needed again. Well done.

The staff were incredible. They all looked after me so well and made me feel at ease. I was so looked after and couldn’t have asked for a better team. Amy was the primary nurse that looked after me. She was amazing, she explained everything made me feel at ease, talked me and my partner through everything. Miss Hazari is an incredible surgeon and can’t recommend her enough. She looked after me and made me feel heard and listened too. Matt the anaesthetist put my worries at bay. Annie was in the surgery with me, help my hand as I went under and was there as I woke. Paula the nurse at night was amazing and lovely while I was nervous.

From the moment Isle of Wight NHS transferred my care to The Hampshire Clinic, the level of communication and care was excellent. I was kept informed every step of the way with extra care and thought about the length of my stay and the need to travel to and from the Island to Basingstoke. When there was an unavoidable delay in my operation, the whole team ensured that it was rescheduled and happened within 12 hours of the original time. When I responded badly to the anaesthetic, the night team were kind and patient, keeping me hydrated and comfortable until I could tolerate fluids. I received outstanding care and feel fortunate that the NHS referred me after being by in their waiting list for so long. It has made me seriously question the benefits of private hospital care and should I need treatment again in the future, is a route I would definitely explore. Thank you to Mr Sethi and the whole team.

I have always had nothing but the best care from all the members of staff at The Hampshire Clinic. They are all , Friendly, approachable , knowledgeable in their field, and caring. I've stayed in hotels and had less satisfactory service.

The staff , nurses and receptionist are all amazing and super friendly . My consultant DR George Goumalatsos is just fantastic . I have had a previous surgery with him in 2019 and I honestly feel I couldn't have asked for a better doctor . I know my road isn't closed just yet as awaiting on some rest result , but he has reassured that we will do another surgery once he has my test results back and help me feel like a brand new woman and free me from this horrible disease. His knowledge is just amazing. Thank you to all at the Hampshire clinic for the great work .

The attention I received from reception to the consultant was first class. Timing was excellent and the whole experience was efficient and comfortable. This was reassuring as I was a little concerned about my investigations. I cannot praise the hospital highly enough on this occasion.

A big thank you to everyone involved in my care at the London Bridge Hospital. Cannot recommend the hospital enough! Mr. Ember and Tessa are always easy to talk to. Despite his busy schedule, I never felt that Mr. Ember was rushing in our appointments. So very patient in explaining every thing which made me feel 100% confident in him. The nurses were brilliant! RGN Bambhi (Abhi) Q. went above and beyond to make sure I was comfortable during my admission. She has already finished her night shift when I arrived but she still went to my room, answered all my questions and made feel comfortable. She also made sure to check on me after discharge. RGN CJ looked after me, her bright personality is truly refreshing but stayed professional the whole time. She made sure I was well looked after before during and after my procedure. Additionally, RGNs Dana and Gladys, were also exceptionally kind and knowledgeable. The food was impressive! Catering staff were always so polite. Was kinda bummed that coffee was instant coffee(not a big deal tho). Overall, I am extremely grateful to the whole London Bridge team!

I was a day patient for a knee surgery. The hospital staff is absolutely fantastic and friendly, they are always there to help you and to answer questions. The food was good beside I was not able to eat it all (i had anesthetic side effects) and the facilities were immaculate! Thanks for making it such as smooth process.

I attended the Urgent Care Clinic at The Princess Grave hospital and I was blown away at the level of service offered. All the team, medical and support staff were outstanding. I was seen very quickly, issue addressed and I was discharged in less than an hour. It was excellent value for money for the service offered! Thank you.

I recently underwent a robotic prostatectomy at Princess Grace Hospital. From start to finish I had an excellent experience. The facilities, staff and expertise were of the highest competence and quality. All services were delivered with great empathy and care.

Fantastic hospital with exceptional staff throughout. Was nervous for my first surgery experience and I couldn't have been in a better place. The private room and provisions were comfortable. The food was of a very good standard. Staff were very attentive and strive to provide the highest level of service.

Prof. Samra, Dr. Gönül and Dr. Yucel in the IVF department are among the smartest and most knowledgeable doctors in Turkey after many experiences in Turkey. Gentle treatment, full explanation of the condition and good medical examination. The translator, Nourhan, is very cooperative and respectful. The hospital is clean and the nurses are good.

One of the worst hospitals i've ever been to. My deal is to pay 5129$. I made a liposuction and beared transpiration process.Bilal the translater he texted me telling that you will stay 1 or 2 days in hospital before moving to the hotel and the doctore will decide. He didnt mentioned that 2nd day is chargable. The doctor decided to stay 2 days. Then while im moving they told me that you should pay 650$. I was so tired and my small sister was with me. I paid and i decided to leave Istanbul on the spot. I changed my tickets and moved on. Is this a professional way that should treated your clients? And Bilal is not responses to my messages.

No one can say that thay had “great” experiences when you talk about a hospital, but Memorial Istanbul was absolutelybthe best. We had our yearly check up and the experience was fantastic. Sevice outstanding and doctors were the best. Thanks to Fatmira and Dije we felt loke in a hotel not in a hospital. Will go back there every year for my routine check up and i would recommend it to anybodybto do the same

It’s a bunch of frauds. I called them to know if my insurance covers my visit, they asked for the company of insurer, asked for my docs and replied “yes, we have agreement with them, come”. I came, and they said I have to talk to doctor first and then, after he prescribes the analysis I need (that is why I came), they will first ask the insurer to respond. It appeared that 10 min consultation would cost me 1.880 TL ($66)and no, they figured out my insurance doesn’t cover it so I just have to pay, after I agreed to talk to the doctor without knowing how much it will cost. WHAT THE SYSTEM IS THIS? It’s more than I paid in EU for analysis they really made, not just for talking. I regret my every minute and penny left there as I was just fooled, maybe, my bad I didn’t refuse to talk until I know the price.

Doctors and nurses were perfect. I could reach them anytime. Nurses were very friendly and helpful. They were cheerful. Doctors and nurses had the expertise of their jobs. I am really greatfull for the treatment I had and advice the hospital for any potential patients.

My experience was great , stayed for four days ,I have been looked after very well . Loved my doctor Dr Ercan Karacaoglu , he is an incredible person and great doctor , you can trust him your eyes shut.

A luxurious medical hospital with very professional translation Doctors speak English The staff is nice The hospital is clean and steril There are only some perfume scents in the reception that may cause allergies, but in the emergency door there are no perfume scents There are two pharmacies nearby There are all medical specialties Prices do not matter if you have an international insurance company They have agreements with most international insurance companies

I went there with my friends to congratulate my friend's mom who gave birth in that hospital and I can say that that hospital is a heaven. Everything is so clean and sanitary. Even the toilet was spotless that you could eat your dinner off that. The structure and design was well thought out as well. It was really luxurious. It was a beautiful place.

The best hospital I’ve ever visited. The doctors are very caring. They took very good care of me!

Comfortable provided with English translator for communication with Doctor and other staff.

The service are good & doctors are so helpful with patients

Very good and clean hospital but it is really too much expensive

Tşkler

Absolutely horrible hospital. They did a wrong surgery despite telling them over two months what my problem is, but nobody cared and made an unnecessary surgery in removing parts which were actually healthy and I have now a disabled feet. Nobody cares, can't even reach the doctor in the orthopedy, because according them the controll time of 10 days is over. Since when you measure your check time for a surgery thats your own responsibility and own mistake only 10 days. Be aware, the hospital and their management is dangerous for your health. Stay away.

Perfect

Memo

Aaa

RIP earthquake attack in Turkey

Very good and clean one . Well skilled doctors . Special thanks to Prof. Utkan Sevük.

The medical staff is professional, and I thank them for the good reception. The hospital is very clean.

Best service Best staff Best Hospitality

Great hospital with professional team 👌

I had a good experience in the hospital. Doctors and staff are helpful.

Top doctors, professional approach with a human touch.

Ok

My mother suffers from type 2 diabetes but over time we have seen that it was degenerating while respecting the diet and taking the medicines.I contacted doctor Recep Aktimur he gave me all the information for the gastric bypass ,he was clear and professional.We fixed a date, from the airport they transferred us to the Liv hospital.After the surgery, mom's recovery was quite fast, she removed the medicines and the diabetes is stable.I highly recommend Doctor Recep for his professionalism and dedication to work. Explanations and present for any doubts. The hospital staff are very good, helpful and professional.The hospital deserves 5 stars for cleanliness and hygiene, all very polite and well organized.

Beautiful hospital

This hospital prefers earning money rather than customer service and support. The personel is not well educated for patience support. The staff didn't know their mr machine is out of service. After the complain about the hospital communication problem about the mr machine, the receptionist told us the doctor will give you some pain killer, then we went to dr office and get some pain killer prescription.If you are not a doctor dont suggest pain killer.That is unprofessional

If there is anything below 1 star I would give it to them. This is my second visit where I have to take my son to do some simple stiching due to injury in his forehead. Firsr I paid a high amount of money just to see doctor and instead of doing his job stiching the injury. He wanted me to do CT Scan and suggest to arrange an appointement with plastic sergeon and make the thing bigger than it supposed to be! And of course for the sake of making you paying extra amount of alot of money! Anyway left the hospital to went to another devlet hospital where I got all of that done within less than 20 minutes free of charge. Don't let yourself fooled with this hospital. They are only care of charging you alot of money on all levels hospital and even parking. Especially if you are foreigner.

Excellent, exceptional and high quality health care and very devoted care providers across all hospital departments. And their foreigner patient service department is truly wonderful and helpful, especially thankful to Mr. Hussain from the aforementioned department

Very bad service, almost two hours waiting at reception, at the time they said to be here, and there is no one in the department. They like to make the patient a clown

In March 2023, stay in the room at Jaime da Forte hospital for 5 days. Note thousand. All very good. From the cleanliness, the nurses, tasty food, for both patients and companions, the nurses score 1000. Thankful for everything.

Hospital and team of muquiranas, they are truly starving. My wife was starving from 4 pm until 8 pm, due to mistakes made by the planting team. There is a very arrogant and arrogant nurse there.

Terrible phone service. It took me more than 45 minutes for the first person to speak on the phone, adding up to more than 5 calls (as several dropped) and a lot of time listening to "little music". Whatsapp service is also non-existent. It is very difficult to have information about recovering patients, regrettable.

Lack of empathy with patients on the part of reception. We arrived at 4pm, as my husband had a procedure scheduled for 6pm, and according to the instructions received in advance via WhatsApp, we would have to be at the hospital 2 hours before the time given by the doctor to carry out the administrative procedures, the time being documented by the surgeon at 6pm. An attendant asked to wait, as they would call by name. At 6:05 pm we went to question the delay in being seen, and were informed that the surgery was scheduled for 9 pm and that it was not a priority. Therefore, my first experience at the hospital was unpleasant until they showed no interest or concern for the time we were waiting. I cannot direct the complaint to the attendant in question as they do not have identification on their uniform.

Night nurse Robson, totally unprepared, passed, my wife underwent a procedure in this hospital and was very poorly treated by this professional, even he and nurse Renata were just making fun and laughing at my wife. Total disregard. I would never recommend this rubbish.

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Terrible experience, completely incompetent.