30 clinics in United Arab Emirates

The absolute worst hospital that ever existed. Avoid at all costs. The ER had no one at the reception. I had to go look for them. They always make you wait for at least 30 minutes for your scans and tests. They are super insensitive, unprofessional, careless and have the audacity to ask the sick patient to accommodate after a mistake THEY made. This “hospital” should not be in charge of people’s lives.

The worst hospital experience of my life. The staff are lazy and disrespectful. I was billed before I had a consultation or even received the service I paid for which is VERY different than every other hospital I’ve been to. It’s even worse because the physician wasn’t even there when I was billed for a consultation with him, he came 45 minutes late! To sum it up, my appointment was at 10 am, the doctor came at 10:45. I wasn’t offered an explanation until I asked for one. They gave me three different excuses: traffic, emergency, physician is sick with stomach problems. The nurse was probably the most undertrained nurse I’ve had to deal with. Extremely unethical and unprofessional. She was talking about me with the rest of the staff in front of me (not for professional reasons but to simply complain that she has to deal with an annoyed customer in the morning). She suggested that since my doctor was late, that I should book with another doctor so i asked for a list of the doctors I can see today, she told me to look for it myself on the website :) when I was looking through the doctors, that’s when she mentioned that there was no point since there was only one other physician who was in the clinic and he had an upcoming appointment. Total waste of time and very unprofessional.

Writing a review specifically about the Maternity floor where I spent one of the most difficult weeks of my life post-delivery. I've had beyond painful complications but the Nurses & Doctors there (You know who you are!) who took care of me helped push through in the sweetest, most giving and empathetic way! I'm beyond grateful for you and I will never forget what you've done for me and for my baby! You are all angels helping people when they need it the most! So much love for you all!

I have visited many hospitals, as organised as Sheikh Shakhbout Medical City, I have not. The experience I had was very wow. You get a follow-up call every few days in relation to your appointment. You get a follow-up message every few days in relation to your appointment. You get free valet parking once you reach the gate. You will be welcomed by many staff from the entry. You will be guided by a special staff to the destination and required clinic. If it was your first time, then you would be assigned with a person to finish your queries. I was honestly late for my appointment due to the traffic jam, but still, they helped me and allowed me to see the doctor a little later between the other patients. I loved the way that the patient care agent served me and did her best to allow me to enter for the doctor as all appointments were fully booked, and the doctor was fully paced. It does not take any time to take the vital signs. By entering to the doctors, you will see a big smile, and someone hearing you to give the best advice ever. The doctare very friendly and very caring. Full checkups will be done, and some extra precautionary ones are too. I had a 7 stars service. We are blessed by having such facilities in UAE.

We were admitted before many times and the service was fine ,but Today , the services was really noticeable and great even My mom could see the difference , specially when a guy named Mohamed Ismael came to make sure that everything was great and he was so welcoming and hosting. Its good that SSMC is Improving its services and bringing a great new staff !

I would like to thank Ms. Anju Joseph for her smooth, quick cooperation and coordination between patients and doctors (Hematology Department), and this indicates her absolute experience. Wish you all the best 😇

Dr. ABED from general surgery is amazing. Very down to earth, friendly and helpful. He did the procedure really quickly, and the pain I had was gone. Appreciate his kind approach.

I am writing to express my gratitude for the exceptional care and support provided by your hospital staff during my recent visits. In particular, I would like to extend my sincere thanks to (Doctor Aatif Shaikh, Consultant Physician , UROLOGY) and the entire medical team involved in my treatment. Their expertise, compassion, and dedication have made a significant difference in my recovery. I would also like to take this opportunity to provide some feedback and make a recommendation regarding the booking of required tests, such as X-rays, blood tests, and especially ultrasound appointments after the operation. I believe implementing an automated system to schedule these tests before visiting the doctor would greatly benefit patients.

Overall great facility (especially after the renovation) and very good doctors. I would have placed reviews on many of their doctors across several departments but many of them have left. Right now, I can highly speak about Dr Nathalie El Moukari, consultant radiologist. She’s confident and very thorough in her examination and takes the time to explain to the patient their situation and what they need to do. She communicates very well in, at least, three languages. Her team, I can cite Ms Mandy, is equally pleasant to deal with. The clinic is clean. Parking lots are available.

Did my regular eye checkup here. Waited for long time. The doctor said all fine but I wasn’t sure as I felt some Difficulties in reading. So went to Al Ahalia hospital for another checkup. The checkups done at Mediclinic are lesser and they didn’t go in depth for complete understanding of issues. Will avoid in future. Not worth the money paid and time Spent..

The care I received at this hospital was excellent. The doctors, nurses, and other staff were all very professional and knowledgeable. They were also very kind and compassionate, and they made me feel comfortable and well-cared for during my stay.

The worst inpatient experience! The rooms are not that clean, the nursing staff is so unorganized. They did not keep a proper log of the medications that were given to my son. I had to tell them which medicines which given and which were still to be taken. The nurse station is so loud! The nurses and doctors are extremely loud in the middle of the night and have no consideration for the patients. The quality of the food/meals is horrible too. The doctors here are good but everything else needs major improvements!

Really good service: appointment on time, explanation of the diagnostic, good intervention process. Personnel are knowing well their job. Perhaps the pharmacy service need to be improved a little bit because waited some time to catch up my medicine.

Best place for the caring and treatment Today I had done a surgery with Dr Tamar and Dr Nabeel. As a staff of Harley Street I understood how my colleagues treat a patient, they treated me well, it doesn't mean I am the staff, they are treating everyone like this. My husband is also wondered bcz their love and care. Thank you Harley Street family for this great experience 🙏🏼

Some of their providers are really good and you can get in pretty quickly. The back thing is everything else. They told me to expect test results in 2-3 days. I called a week later. No results. They called me back later that day with the results and seemed agitated, "Well the doctor had to read them first mam." Well don't tell me 2 to 3 days then. The second incident they called me and said I needed to take x-rays or I couldn't proceed with services. I had two upcoming appointments. I asked them to cancel those appointments because I was unable to get in for an x-ray in the next two weeks. They called me the day before my appointment to remind me to come in. I told them it was canceled and gave them the date. Oh will call you back. No one ever called me back. I called them that same evening and again someone will call you back. No one called me back. I called the very next morning and no one picked up the phone. They called me back later that evening and said we noticed that you called today. I explain the situation and the man said the appointments had never been canceled as requested but they would cancel them now. He also told me I could come in for my x-rays at any time. I decided to go the next day. When I got there the next day, they were confused about why I was there and said there was no order for an x-ray. The doctor that I had seen was not there and they were trying to get someone to write the order. I waited for 30 minutes and I told them I would just leave and call back. They had forgotten. As I was driving away, they called me and told me to come back and take the x-ray. I'm going to finish this particular service. But after that I will not be getting any additional medical treatment here.

I visited you on the date of 22/8/2023 for a gestational diabetes test. A full month after the test, I was informed that I have gestational diabetes. It is worth mentioning that this delay has negatively impacted my health and the health of the fetus. I would like to point out that I discovered this problem during my subsequent visit to the doctor on 19/9/2023, where Dr. Alia Adwan explained that the delay was due to the staff member responsible for notifying patients being on leave. I find these reasons unconvincing and not reflecting the professionalism expected from a hospital of Mediclinic’s size and reputation. Therefore, I hold the hospital fully responsible for any issues that may arise for the child or fetus due to this delay.

Mediclinic Arabic doctors lack courtesy when treating Asians. They tend to dismiss the information you provide about your illness, interrupting with a display of their knowledge instead of listening. They frequently attribute symptoms to viral infections without thorough investigation. I encountered an instance where two of their doctors claimed I didn't have tonsils, yet they couldn't explain why my throat still hurt when I drank water. This experience was particularly disappointing when seeking assistance from their ENT specialists. Additionally, there's a sense of judgment towards Asians, evident in the distinction made between locals and outsiders. The communication implies assumptions about affordability. I would kindly suggest maintaining a balanced representation of Asian doctors in each department to promote fair and unbiased healthcare practices.

UPDATE. It's been 1 month, and still no one has contacted me from the hospital. They are obviously very concerned about their patients. Went to the physiotherapist Ponnu for a shoulder problem. He was distracted and vague, but promised he could fix the problem. After about 5 or 6 sessions, all I got was advice to go to his YouTube Channel, and a permanent scar from the burn of the heat pad he put on me. He did not apologise, but said that that area of my shoulder was too boney...? Where are the professionals who care about their jobs?

Dr Khaled Al Aal Vascular surgeon @ Medi Clinic Town Centre. One of the nicest, most humble and thoughtful surgeons I’ve encountered. He is definitely worth the visit by anyone who has been suffering with their varicose or spider veins.

It was an amazing experienced! When I go for check up for severe cough flu, due to the weather change. When I reach to Mediclinic Al ain, I was entertain directly by the reception guy who's named Javudullah Balkiaz Khan this guy promote the quality and equality of the hospital. And to mention the nurses that checking my vitals, they are very attentive to the patient, and mostly the doctor, she come several times into my room to check and explained about my status of what I fell. Thank you so much Doctora Anna Marie Diaz the best doctor ive ever meet after a long period of time staying in UAE. God Bless you all mediclinic staff and management.

Worst experience ever, They have very poor customer service specially in Radiology department. There is no systematic procedure. Putting Customers/patient on Hold for too Long... Please if any of concerned staff read this massage please improve your quality of service.. Thanks

Prayers and love for all the people of Reverend Alain I am writing after a visit myself to express our overwhelming gratitude for the incredible care and service I experienced during my recent visit to the esteemed Tawam Hospital. Also appreciate the welcoming environment and top notch facilities. The medical professionals at Tawam Hospital were truly outstanding. The depth of knowledge and expertise in their respective fields was evident, and the concise explanations put my mind at ease and confident. I was incredibly impressed by the hospital's cleanliness and state-of-the-art equipment. It is clear that your commitment to providing exceptional care is unwavering. The use of state-of-the-art technology throughout the facility has strengthened our confidence in the quality of treatment for my loved ones. After experiencing it firsthand, I can confidently say that Tawam Hospital deserves the highest praise for providing outstanding healthcare. I would wholeheartedly recommend Tawam Hospital to anyone in need of medical care. Thank you to the entire Tawam Hospital team for the exceptional care and dedication you have shown. Your commitment to excellence is truly commendable, and we sincerely hope that you will continue to provide outstanding healthcare for patients and their families. Many prayers and love for the hospital authorities and all the staff

Dear Tawam Hospital Management, I want to express my heartfelt appreciation for the exceptional care and dedication shown by your team in saving my wife’s life. Your commitment to providing top-notch medical services, along with the compassion and support offered during this challenging time, have been truly remarkable. We are immensely grateful for the life-saving efforts of your staff and the expertise that your hospital provides. Thank you for giving us hope and a second chance. Your hospital and its staff are true heroes. With sincere gratitude, God Bless UAE 🇦🇪

The commitment, professionalism, and compassion displayed by the medical, nursing, and management staff, especially in the emergency department and also within the ENT and General Surgical departments, are truly impressive. They serve as an inspiring model for all other healthcare providers. Sending them my blessings and best regards

The positive feeling we get when we see each staff's smiling face is indescribable. Good facility good service good interaction👌

I share my experience of yoga with aster Nurture is very nice. Our yoga instructor is very good. They teach us lots of things breathing yoga n all.. thank u aster nurture.

A memorable experience for me, my wife and our lovely baby. Nature of medical concern: Baby Delivery, pre and post experience. For context, my wife delivered our baby here but we came endorsed by other clinic once my wife was nearing her due date since her insurance converage is limited only. Having stated this, once we started coming to aster after being endorsed by our previous clinic, I could say it was a pleasant experience. The checkups were hassle free as you can make appointment through their well established system and the receptionist will guide you through. Doctor Jisha Pradeep was our assigned gynecologist who helped us throughout the process. She was well known and always recommended and I can attest as to why. However, I would like to mention also Doctor Sabitha, she was the first doctor before Doc. Jisha who also attended to my and honestly she was very nice and sincere to us. Both Doctor Jisha and Doctor Sabitha answered all our questions with sincerity and care. Additionally, our gratitude also to Doctor Thanuja who was the doctor in the ER/maternal delivery section (i hope i am right) - she was the one who attended my wife during the actual delivery. She speaks calmly, assuring and with sincerity which helps both me and my wife be at ease during a very unerving situation. Special thanks also to all the attending nurses who assisted us all the way, I made sure to get all their names to express my gratitude: Nurse Deepa, Tijii, Rincy, Anjaly, Sonia, Ajini and Tina. I would like to mention also the janitorial staff that night, Ms. Prema, she always assisted me whenever I need help opening the access doors - with a smile. Post delivery, all the staff from the Baby Unit was very courteous and caring. They will check up on my wife every now and then and give us a lot of valuable points/tips for the baby. Our thanks to Nurse Anabelle and Veena. Additionally, the birth certificate section for our baby was very helpful and concise. It was a hassle free process thanks to the assistance of Ms. Shahla. Lastly our overall gratitude to Aster Hospital Mankhool, I would like to point out the cleanliness of every corner of the hospital which is very essential. Also their overall process was seemless especially considering a lot of document works, they will help and assist you all throughout the process. Worth the mention also was the presence of water station and coffee vending machines to every areas which helped me survive throughout the night :) Did I mention that Aster Nurture department through Ms. Shiela gave us a gift package in celebration for our baby. It was an unexpected warm gesture which we really appreciate, our baby says thank you :) Overall, me and my wife recommends Aster Mankhool Hospital.

Great experience every time I do my routine follow-up with Dr. Taori and his team. Nurse Minci always ensures I am well attended and the process is smooth until I am completed, and Nurse Pinku Ann has a tender care hand when collecting blood samples especially in my case, she performs skillfully in a way I will always feel secured. Dr. Taori has been my doctor for more than 5 years who not only has outstanding knowledge of my treatment options but also provides the quality of medical care I require. He has the ability to connect so you know where you are, leaving no fear what the next steps look like. Highly recommended.

I trust this message finds you well. Im writing to express my sincere appreciation for the outstanding service and care I received during my recent visit to aster hospital Al Qusais. I had seen by Dr arun (orthopedic) he is excellent doctor a down to earth person and the level of professionalism, compassion, and efficiency exhibited by the hospital staff was truly commendable. It is apparent that the positive and supportive environment fostered by the management team plays a significant role in ensuring such high standards of care. I got a huge help from Ms Saloni Her seamless coordination among different departments, the attentiveness of the medical and administrative staff, and the overall dedication to patient wellbeing have left a lasting impression on me Dr arun and Ms Soumya (physiotherapist )Your expertise, professionalism, and compassionate approach have been instrumental in my journey toward recovery. Your ability to diagnose and explain the intricacies of my condition in a clear and supportive manner has made a significant impact on my understanding and confidence. Please accept my heartfelt thanks for outstan Service your dedication to field is commendable and I’m grateful for the pod impact you’ve on my health Special thanks to Dr arun (orthopedic) Ms soumya (physiotherapist ) Ms Saloni (patient experience department) Warm regards

I am so grateful for the excellent care that I received at your hospital. Everyone was kind, knowledgeable, and professional. The facilities were clean and modern, and I felt completely safe during my stay. I am truly thankful for all of the hard work your staff has done to provide quality care to us and our baby.