Sinus of valsalva aneurysm (SOVA) treatment in Africa

Horrible, emotionally traumatic experience,irresponsible employees(not all, yet many, to be specific); the cost of the service is unreasonably high, absolutely disastrous finance department with pricing errors beyond 5k. They didn't accept my written complaint and never responded to the verbal, although promised.

Please avoid this hospital. I went in as an emergency patient and cannot believe how me and my family including young children were treated. No chairs or seats so my kids sat on the floor. All the hospital were concerned about was how I was going to pay. Whilst weak I had to walk around the hospital to different rooms just to make payment. I can’t believe hospitals so amateur unprofessional and selfish exist . Please beware.

The worst ever hospital I have ever been to in my life, unprofessional staff, complicated process just to get Into the emergency room, fees to open up a medical file eventhough I have my medical card, long awaiting to get in and a lot of people keeps redirecting me. I'm writing this review while waiting for almost 40 minutes just to have someone to check on me and I really feel sick and bad. Worst experience ever.

This Good visited and reception and system with very nice and exprince doctors Just call 16221 for reserv

I am a consultant clinical oncologist, here we have all the treatments I can ask for, this is very important knowing that I can treat my patients according to the most recent international guidelines.

- Very Dirty hospital - Rude and unfocused doctors - Careless staff AVOID!

I’m here to inform you that doctors don’t know anything about medicine there, the whole system works just to drain your money! I came to this hospital with hard case of chemical hive, and dermatologist instead of making IgE test for allergy, asked me to make general blood test and CRP. Also, she was not listening to my story and what happened to me, she was making assumptions like - this is from hygiene tampons or a bug bitten you, despite the fact I said clear it’s from levothyroxine medicines which I recently was taking. So she subscribed me 2 antihistamines and cream, despite my case required immediate injection of prednisolone. Next day I felt worse, when we came again she started create another assumptions like - this is scarlet fever, this is bacterial infection. I was literally crying from skin edema. So instead of giving prednisolone injection she sent me to pass bacterial culture ( and seems to wait until I die). My CRP test was 143 instead of max 5. So when we went to pass this blood and bacterial test again she run to us and said actually your case is very serious go to emergency. There, they were very slow, making another pointless assumptions. They put me in the hospital for 1 day made me pay 15 thousands EGP as deposit for 2 days. Not listening to me they said - you have bacterial infection, we don’t know which one we will made blood culture and give you antibiotics and corticosteroids (finally), especially with the fact that my skin was not red - it was already purple! No one listened that I have high TSH and I was taking levothyroxine and even in instruction it’s written that it may cause hive. They brought me another dermatologist and endocrinologist. Meanwhile I was waiting for any treatment for 5 hours And this is emergency! After corticosteroids I felt better and next day I run away from this terrible place. They subscribe me antibiotics for a week, and on 5th day I got my blood results showing - there was no any bacterial infection. For all of this mistreatments and pointless doctors who benefit nothing to me they took 15.7k EGP. And here we don’t even count another 800 egp of first dermatologist who was doing nothing but being 101% unprofessional. If you want experience of being on edge of death with your own money - welcome to SGH.

I try only clinics, labs, rays there. The place is very organized. One of the best. Process is very smooth. Parking area is available. Doctors are really really below average with high price which is now 700 the visit.

Very rich image starting from entrance with many facilities and coffee shops in addition to a dine in well known restaurant with a very good breakfast and also various shops for gifts. Staff are friendly and active all time you can ask and get quick reply on site, Rooms are very comfortable with a richy furniture with totally isolation. Prices are very high with a good service. Medical services are the same as all huge hospitals but this one with a much more luxurious elements regarding image, furniture and polite staff.

I am extremely grateful to all the ICU nursing, medical and cleaning staff, who have been taking great care of my mother. She fell sick while on a vacation here and had to be admitted into ICU a few days ago. She speaks only French and was very overwhelmed with the whole situation. I arrived in Cairo a couple of days after she was admitted and was relieved to hear from her that she was well looked after. Communication with the hospital was a little hard before I came over but thankfully the International Relations team also did an amazing job of giving us updates and letting us see her through video calls. I cannot thank them all enough for taking such good care of my mom, especially when we weren't here with her and she was very much on her own. I hope she pulls through and I am confident she is in great hands here. Thank you.

I recently had to take my friend to the hospital due to a medical emergency. While the initial check-up was conducted promptly, the experience quickly turned sour. The nurse named Esraa who attended to us was rude and lacked basic communication skills. No one introduced themselves, leaving us confused and unsure of whom to speak to. To make matters worse, we found the hospital to be severely understaffed. When I went to the reception to sign some papers, I found no one there. Almost all the staff members were absent, reportedly praying in the mosque, leaving the hospital empty and unattended. It was quite late at night, and we were left feeling anxious and helpless. The wait time for the test results was also incredibly long, and there was a lack of communication about what was happening with my friend's health. I was particularly disturbed when a nurse came in and started writing down details to transfer my friend to the intensive care unit without any prior explanation or consultation with us. I had to insist on speaking to a doctor, which delayed the process even further. Finally, when we decided to leave the hospital, we were left alone in the room without any instructions or follow-up. The overall experience was extremely disappointing, particularly in the emergency unit, which is supposed to be the most prepared and equipped to handle patients in need.

Most or all reviews of thanking doctors and nurses are fake reviews made my nurses. Service is very slow and sometimes it may take ages. Not very honest you should review the bill before leaving. Out patient care is good though.

Was attended at emergency department. Nurses responded immediately when our ambulance landed at A&E. Was impressed by how neat the department was and their private rooms in A&E, Easy to follow directions. Nurses were engaging, humble and had a kindhearted. Offering great services. Thumbs up to Aga Khan Hospital

A hospital to go to. I came here with an emergency patient and the response was quick and efficient. If your insurance can cover you, this is your go-to hospital. Very world class kind of a hospital. The doctors are all well knowledge endowed in their respective medical specialties. The nurses are most especially customer service oriented - loved their reception. Watch out for the Children's Specialty Hospital that's yet to be launched. Keep up the good work The Aga Khan University Hospital.

For your Surgical Clinics, Improve your appointment booking system! If Doctors have emergency surgeries, and patients appointments have to be cancelled or rescheduled, INFORM THE PATIENTS in good time. There are people who Travel from Out of the town for their appointments! And if appointments for the following days need to be amended to accommodate patients whos appointments had been cancelled due to any emergency the doctor had to attend, then those patients booked on the following days should also be advised of the situation so that they can plan themselves. Very poor service!

Very nice, clean and western standing hospital in the middle of nowhere, where you get all health care services in the same place 👍🏽

One of the biggest hospitals in Egypt & one of the best. Excellent service and great doctors.

Elaraby Hospital is he biggest hospital in Delta. It provides excellence health care services using the best technology. Elaraby Hospital meets the needs of its target audience by providing 300 beds which working according to operational plan. With 24 units in ICU, 8 operation rooms, 22 units of NICU and high equipped emergency we can provide a continuum of high quality care in a convenient way for patients.

No time respect at all

excellent Thank God

Central Mohandessin

Good 😊

Nice, caring staff .. extraordinarily soothing view .. I'd specially like to thank the nursing staff at "A3" for the patience, love and support they showed me during my stay. جزاكم الله خيرا ⁦❤️⁩

Dedicated and committed medical officers with excellent supporting staff