Ankle injury treatment in 154 Orthopedic surgery clinics in Americas

Our treatment with Alvorada was good up to a certain point, Doctors were cordial and treatment was decent. Our problem starts with some of the Administration staff that failed to inform us of the costs, and a Week after my partners X-ray exams the hospital decides to charge us extra, failing to properly explain the reason for the extra charges. It was also disappointing the lack of instruction from the admnistrative team, I felt like all it was needed from them was collecting the "payment". I understand hospital is a Business, but I still feel disappointed that my Mother was charged extra instead of my Partner and I - Let alone the charge came a week late with little explanation. We felt scammed

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Had an infection in the year with moderate to high pain. Excellent and quick service. Dr Vanessa was sweet, efficient and professional. Thank you.

How is it possible that a Hospital like this still has Rimax chairs for companions, as if one did not have the right to sleep and rest comfortably while with their patient, seems like a total lack of respect to me!!

They do not have specialists available and you must wait a long time for a medical appointment to be assigned. As for the care in the hospital, it is good.

The truth is, not a very pleasant experience in this place, and even more so if we talk about the Emergency Service☠️, poor quality of service, care that was too delayed, with more than 4 hours for "adequate care" already when the patient has succumbed to crying or in the worst case, deceased; However, the current service of this place given its triage measurement is absurd, where the doctors of said "Emergency" unit "REASSESS" patients when in other tertiary institutions the reassessments are followed by other doctors and specialists, leaving the doctors free Emergency services, in order to serve Users who are waiting!, Things that in this medical center. #System#Poor

* Good facilities * Good equipments * Bad communication * Bad attention and follow up on the patient. * Really slow process in “emergency” area. * Bad management.

Sandinista Revolution Really??? still rich ladies came in where we where all waiting for more than two hours just because they knew the doctor and were rich where overpassing a pregnant lady this is a disgrace to the honor of the memory of our great hero that kicked out twice the US marines the revolution was useless there is no such thing like equality in my beloved Nicaragua

MY FRIEND RECENTLY VISITED THIS HOSPITAL AND HE STATES HE HAD A GREAT EXPERIENCE! EXCELENTE STAFF:) BUT MOSY IMPORTANTLY DR ALTAMIRANO WAS VERY PROFESSIONAL, HUMBLE & COMPASSIONATE . VERY KNOWLEDGEABLE EXPLAINED EVERYTHING DETAILED AND MADE SURE HE UNDERSTOOD, THAT SHOWED US HOW MUCH PASSION SHE HAS FOR HER JOB SHE IS THE BEST DOCTOR HIGHLY RECOMMEND ANYONE TO SEE DR ALTAMIRANO WISH I COULD LEAVE A 10 STAR FOR HER ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Majority of our experience here has been great, however since we spend most of our time in the Nicu with our baby boy, you would think that the nurses who are watching them follow some type of guide to respectfully work quietly so that the babies who needs rest can rest peacefully, but no! That’s not the case, they gossip out loud with one another, they slam drawers, trash lids, and more. Our kid has a heart condition so resting is the best thing for him to get him where he needs to be for his surgery. He is always startled or woken up by all of the noises going on. All I ask is that you guys respect the needs of the kids who needs to rest and try not to make so much noise or talk so loud, especially if is just about gossip. Thanks

UCLA should be ashamed to call itself a hospital . I placed a negative review of UCLA, Ronald Reagan Hospital A few days ago and I see it it has been removed. First of all upon my arrival at the ER, after requesting That all of my doctors be within my network I was told by the person checking me in ( cold As a bottom of a rock ) it is against the law for him to tell me if the doctors are within network. Which I know is against the law in California. This place is basically not any better, and has lower standards than any Third World country hospital. If I was able to give it a zero or even minus I would. There was basically a dozen seats in the ER for waiting so as you are exposed to any illness. I was seen after five hours for a heart problem There is nowhere to charge your phone, so as to keep in touch with loved ones. People are spread out and strewn throughout the hallways ( including tents, just outside the ER ) with no privacy and total humiliation. The ER is full of homeless, looking for a place to sleep. I will continue to post continuously, until my experience is not deleted. If you have or care for your loved ones, do not bring them here like I said, this is below third world healthcare standards

I gave birth to my daughter here in early 2022 & will be giving birth here in early 2024. I wouldn’t want to go anywhere else for OB care. I live in Tarzana so the drive while in labor was not fun & I could have gone to a much closer hospital but I trust UCLA Westwood more than any other ER/OB department & can’t imagine having gone elsewhere. The labor & delivery nurses are compassionate, informative & kind. My Dr. Is Dr. Zapata but she wasn’t on call when I gave birth so I saw another Dr, so sorry I don’t remember her name, but she was amazing and I felt in very capable & caring hands. I recommend this hospital for anyone I know who’s pregnancy for maternal & postpartum care. I’m very surprised the rating isn’t higher as overall the doctors are wonderful, up to date, the nurses are very capable & always warm in my experience. Also, it’s such a well maintained campus with updated equipment & very clean overall.

Fell bbroke ankle emergency room visit 3 xrays specialist and world class equipment bill under 500 usd seen in 15 min.

the best

I asked for a minor consultation here for a fall I suffered not too long ago, thinking that I was going to break the bank for the service I was going to get. Not so, it seems. The doctors and staff here were friendly and helpful. So I definitely recommend coming here, even if it’s for something minor. Better safe than sorry.

What a slow clinic! They make him come on time but he is late in his shifts, no one comes out to give a reason. The only redeemable thing is the girl at the reception, the rest is a terrible service, the air conditioning in the surgery waiting room does not work. If you can avoid using their services, almost 8 hours for a simple surgery. The worst thing is that EPS SURA has an agreement with them but it is horrible!! Better care has a neighborhood pharmacy than a private clinic

The waiting room is horrible. There are patients lying everywhere on the floor. The runners. There is no decent place for the elderly while they undergo examinations and remain under observation. There is one bathroom for many people. And they don't clean it. This is in the emergency room. It is a site where all rights are violated

I hae been there a few times, because my insurance has them as a provider. Once I managed to secure an appointment, all works; however setting up an appointment can be a formidable task, as they dont answer the phone and if they do they pass the buck to sumeone else, or worse they ask you to call a bunch of wrong numbers. The whatsup useless. Today I spent 4 hours trying to get an apointment without any luck. I will soon go in person with a spy camera and will publish my experience on all available social media. What a shame, good doctors and deplorable IT and customer service. Management is unreachable for some strange reason (NOT !!!)

Terrible admin care. There is no real patient ownership and each unit blames the other. There is deep lack of coordination among stakeholders. Patient has been to the hospital 3 times now to get surgery and something always fails because there is lack of coordination and communication between staff. There is need for a real overhaul. Very sad to see this historically best-in-class hospital treat patients this way.

First off this is the best hospital in Bogota according to the locals and my Colombian friends. I came here on a work trip and had an emergency operation to remove my appendix. I came in at 2am, got the diagnosis at 3:30am and they didn’t operate on me until 12pm. The delay was due to the incompetent hospital admin people dealing with my work insurance. I offered to pay out of pocket to get things rolling but they refused. They told me they don’t want double payment incase the insurance goes through. I definitely suggest bringing a Spanish speaker here if you don’t speed to local language because most of the staff don’t speak english. Before the surgery, I had to sign a bunch of disclaimers and waivers which were all in Spanish. My surgery was great. The surgeon spoke good english and was very professional. He reassured that I’m not going to die. As far as hygiene goes, the facility looks clean except there were a few times I caught my nurses taking my blood and iv out without wearing any gloves. Make sure you have money before coming to the hospital. They wont operate on you until payment is confirmed. Last but not least bring a blanket and pillow so you can sleep on the bench while you wait to be seen. Overall I’m grateful for the nurses and Drs that saved my life. My appendix was on the verge of bursting. I would like to give this place a 5 stars had it not been for the front desk admin people.

I had to get a covid antigen test prior to flying back to the US, and was reading reviews at labs all over Bogota, stating the antigen test took 5-7 days to come back. I was worried that would be the case here, so when we went in, I asked, and they said only 4 hrs at the most (it took about 2 hrs, yay!). The staff was so kind and helpful, even though we understood hardly any Spanish. They were very patient with us and we were able to get all the paperwork filled out without any problems. Also, the antigen test was only 120,000 COP, which was better than anywhere else I had found at the time.

Terrible!! The triage staff are rude and the doctor who treated us doesn't even answer the greeting. They lack empathy. If one day they want to get certified, they should start with the staff. You can see the hatred they have for their work, which they project into customer service. The only good people are those in the goal and the laboratory!

Terrible 😣

I have blood cancer, so I get test at other testing place and than go here for treatment. Lots of waiting, I have to go down street to pay for service. Than more waiting. Not bad place, but everyone seems to be confused. Other than that, it's fine

The telephone service is very poor, they never answer and do not give information. They need to improve in that regard.

A very regular clinic does not have specialized staff, such as a radiologist, not even for the endoscopy service. My experience with my father was very sad.

I want to share my experience in this clinic, I had surgery with Dr. Yobanka Prado and at first I didn't like the idea of ​​going to Palmira from Cali for surgery, but it was the best decision I made, the nurses are very attentive, they were attentive of me at all times and I listened from the observation room after the surgery how they treated people, very humane and close treatment, with empathy towards people. I really thank you very much for your attention, especially to a nurse named Olga, it's a shame that I didn't know her last name, her work is vocational for sure because her way of treating people is incredibly humane, I was feeling very bad and she was very Loving and attentive to me at all times. A thousand thanks in general to all the staff at this clinic. Great professionals with patients.

It is a place where I have had several experiences. More good than bad. It has good transportation, access roads. Good facilities with the different equipment and logistics that a medical center must have and qualified personnel to care for the different patients who are referred there. Hopefully more will be invested in the sector to improve the quality of life of patients.

What a disgusting clinic, terrible, how sad, I entered the page to request an appointment with a cardiologist, he never entered, I went there to request the appointment, I missed the trip, I put a PQR, they gave me the appointment after three months, I went to the appointment and 40 minutes queuing to make the payment, I went up to wait for them to call me and it took another hour to attend me. INCREDIBLE!

With great sadness and disappointment, I need an appointment for my dad and they say they have to call! And do you think they have? I waited because I know that not everything is on time but more than a month, sorry but my dad can't wait for disrespect

It is a terrible service from the Vigilante, who brought two dogs to the Hospital (what a hygiene thing) they serve you in waiting chairs where they give you medicine and they are not waiting to remove it when they are finished, even where they place the serum there were more medicines other patients who were no longer in the Hospital and do not pick them up to leave them in the trash. Most of the doctors and nurses, if not all, are inexperienced. I was treated by Doctor Walter Antonio Lopes Torres who diagnosed me with a kidney infection and pneumonia (with pneumonia but he sent me home) despite continuing my bad condition, I came to Barranquilla of my own free will, feeling very little improvement after the medications where, surprise, I have dengue. And then what kind of service do they provide in this clinic?

The facilities are spacious, illuminated, with air conditioning and with staff always ready to help. The parking lot is large and free.

Everything went pretty fast and the team seemed Professional, the doctor came to check on me couple of times and I could really feel she cares. It’s a pretty good hospital for South America standards .

My 9-year-old daughter was hospitalized for 4 days and we did very well. Very good service, we felt comfortable and calm.

The truth is I feel that it is the best clinics in the city. excellent service from doctors and nurses, I feel that it is a quality clinic and they are also very friendly, always with a big smile

Excellent service and the place is very excellent. They are efficient and are clear and transparent. I was very satisfied

After entering the emergency room, they delay people up to 3 hours for a simple injection. The staff meets in the offices to talk on the cell phone and chat; Very few give priority to what is really an EMERGENCY service.

Terrible human attention, lack of humility on the part of doctors in the intensive care unit 2 floor beds from 1 to 25, especially women, my mother as a family member went to ask something, and addressed the first uniformed person calling her "woman "Do me a favor" and the lady responds, "I'm not a woman, I'm a doctor" and she leaves without saying another word. My brother, as a patient, takes too long to perform assisted position changes and personal hygiene. It lasted more than 1 hour being with him. the dirty diaper, but they do see a cell phone in the family member's hands and they run to tell them to put it away, and they use it as if nothing had happened, what a lack of respect.

For 5 consecutive days they make me fast all day waiting for a surgery around 5 pm in a rude way and without any tact that they will not operate on me, if I approach them respectfully they get indignant and respond horribly, I feel imprisoned I have been hospitalized for 12 days for some calculations .

Emergency services won’t take a sick 13 years old child as a patient. So please beware of this strange rule and don’t take your youngsters there. Very strange rule. Should be advertised widely so one wouldn’t waste their time on a case sensitive situation. Be good to communicate this on company’s website.

Please dont ever seek treatment here you are better of at a veterinary. Went here cause my girl friend got an bladder infection and it was hurting more than it normally would. They scared us to death with all these possible rare conditions she might have and do everything they can to do as many scans and tests possible. After all the ultrasounds and MRI they tell us they did not find anything and they give her a prescription with a rare intramuscular antibiotic(she was already 2 days in to a normal penicillin cure) the doctor tells us to stop taking the cure she was on and get a shot everyday of the intramuscular one she prescribed. The fun part is after that i went with my sick girlfriend around rio to try and find a place that has this medicine and can inject her with it but no pharmacy or public hospital was willing to do it. So she went without antibiotics for 2 days, only for us to go back to this hospital for them to change it to an oral one. So long story short we spent more then a 1000 euro's and 2 days trying to get her help and she only got more sick and ended up with the normal antibiotics we started our journey with

I'm only impressed by the price. My doctor was inexperienced, replied badly to my questions. They hardly speak any English. They did not give me the x-ray I payed for. Unprofessional, but overpriced.

I visited Sta Casa on two occasions as a patient and as a visitor, they provide an excellent service with trained doctors and well-prepared staff, I was well attended to and well treated by both......

Hospital concerned with providing quality care for everyone! Excellent projects will still come to the city that will provide better health for everyone!

Many are good, but in chemotherapy there is a need for more nurses to care for us who are undergoing treatment

Service on level 4 is racist. This place does not welcome foreigners. Avoid.

I just needed a very simple medication before taking a flight back home - had to wait forever to talk to a doctor, who then proceeded to conduct various useless tests and in the end charged four times the European price for the medication. Avoid.

Horrible experience. I had an appointment with Dr. Cano (otorringologa) 7:45 pm. I even showed up early at 7:30 pm as instructed. Last appointment of the day. But surprise the doctor escapes out the back door and leaves me sitting there. A total lack of formality and lack of respect for their patients. What a joke!

The parking is FATAL (it is tiny, too narrow and almost scraping the car on every curve) in addition to being VERY EXPENSIVE (6.5 soles per hour/fraction when it should be free for all the time one is in and how much it costs to attend)

Yesterday I was in the pediatric emergency with my daughter, there were too many patients and only one doctor attending. My daughter had colic, vomited in the waiting room from 7:20 pm to 10:03 pm and they never treated her. I had to go in until the offices to assert my right as a patient and one of the very insolent nurses began to scold me that I couldn't record it and that I had to wait two more hours. My daughter never received care and I had to take her to another clinic. A terrible clinic, zero empathy with its clients.

The delay in care is terrible. They just give you an appointment. The worst designed parking lot. All the scratched walls of the poor cars and trucks that barely pass. Mine was no exception and now I have to get it fixed. It ends up being a terrible experience and a physical, mental and emotional drain on going to this clinic. On top of that, they charge a lot and that's the first thing that matters to them.

It was one of the best hospitals that gave me a lot of support to be able to walk since I have poliomyelitis in my right leg and they gave me a brace and treatments at no cost. I am very grateful and keep going.

The best hospital they could recommend to me, they turned to Angeles for the quality of life of my daughter who underwent surgery for hip dysplasia a year ago and today my daughter can run and jump, she still has an appointment to have her nail removed but Thank God and the doctors who operated on her, she can run. In addition, the staff is very respectful and I say this for myself because I was the one who stayed with her the day of the surgery. At no time did I receive bad treatment.

An excellent hospital, quality care and very humane. The treatment by doctors and staff, very professional. Very grateful for the care given to my daughter during her stay after surgery.

I have had both good and bad experiences at this hospital. More bad than good unfortunately. They are not prepared to treat neurodivergent patients and have no understand of their medical access needs. The hospital should do more research in this area. I am very grateful for the nurses though! They work so hard.

If I could rate this a zero I would. This has to be the worst hospital in this whole city. It should be shut down. The lack of care is disgusting! I know the nurses are overworked but to be rude and mean to the patients is unacceptable. I live in the neighborhood so sadly this is the hospital I'm stuck with whenever there is an issue. 30 years ago it was a good place but it has gone way downhill and is only getting worse. My mother has a broken hip and isn't ready to leave but yet they're kicking her out because they want the bed, and she has Covid but they don't care, she's been there a month and they feel she's ready to go home. It may be free healthcare but that doesn't mean it's good. If you can, beg and plead the ambulance drivers not to send you there ask to be sent to a different hospital because you'll get treated like garbage here if you get treated at all. It's a disgraceful place and I feel for anyone that has to be stuck in here. I love all these fake reviews saying they're great. What a joke!

A recent 3 day visit to this hospital for a surgery of a family member renewed my respect and appreciation in Canada Health system. A great team of doctors, nurses, support staff and volunteers provided an A1 service efficiently, professionally and with care using complex and up to date medical and IT equipment. The team included senior and younger staff from Canada and new comers to provide care for patients that have not visited the hospital by choice. The hospital offered a super clean place even during renovation. The Kitchen staff would not get a Michelin star rating but they got a 5 star from me for quality, reliability and service. Even the underground parking was safe, clean, well lit and with reasonable prices. Well done team MG. I know that such a performance takes a lot of work behind the surface. A refreshing experience that proves that dedicated, experienced and “real” people, not money and politicians, make all the difference. Sorry for the long winded review, but a big thank you. Keep up the good work.👍👏

I didn't imagine we would have such a positive experience, from reception to the surgical center staff, nursing staff, concierge. We were treated with incredible affection, the nurses took care of the patient and companion as if they were family. The kitchen maids, cleaners, what a team, there are no words to explain the amount of gratitude for all the care and affection we received.

I had orthognathic surgery last week, the entire team that attended to me during the 4 days were extremely dedicated. Mainly the nursing technicians: Juliana, Rebeca, Nice and Denise. When I was discharged I was afraid I wouldn't have the same care at home, but I needed to free up the room lol. I also thank the physiotherapist Karem (I don't know if it's K), for accompanying me during her shifts. I just have to thank you. 🙏🏻

I was very welcomed by the entire medical and nursing team. In the emergency, I particularly thank Dr. Elieber, his clinical evaluation led to a correct diagnosis even before the laboratory tests. Congratulations. For the nursing technician, Wendy, the affection and welcome made me feel protected. Thank you very much. I stayed in ward 202. Everyone was very attentive. I thank the nursing team in the Nurses. Pamela and the nursing technician Ana. I mentioned names but I was very well attended to by everyone. I would like to express my special thanks to Dr. Paula Righi Cardoso. She brought me security. Kindly explaining the treatment and clarifying all my doubts. Healthcare needs professionals like this. God bless you all. Much gratitude. I would also like to thank the nutrition, cleaning and physiotherapy teams. 🙏